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Off-duty paramedic in right place at right time

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AN OFF-duty paramedic who came to the aid of a patient in cardiac arrest has been awarded a commendation.

Andrew Oakman, of Llandissilio, Pembrokeshire, had parked his car at Haverfordwest ambulance station in May as he visited a nearby gym when he was approached by a concerned lady looking for a defibrillator.

The 37-year-old dad-of-three said: “The gyms had only just reopened after lockdown and as the changing rooms were closed I thought I’d park at the station and get changed there as I was doing the school run later that day.

“It was about 1.15pm and I was just lowering the garage door on the station preparing to leave when a young lady ran up to me asking if there was a defibrillator inside as somebody had collapsed at a nearby house.

“I explained I was an off-duty paramedic and put my foot under the door to stop it closing fully and as quickly as I could went inside to get the equipment I may have needed.”

Andrew retrieved a defibrillator, a kit bag and personal protective equipment from one of the Trust’s rapid response cars which was not operational at that time and followed the lady back up the street to the house in question.

He continued: “I went into the house and there was a patient on the floor.

“Thankfully, one of their neighbours who was an off-duty police officer had started cardio pulmonary resuscitation (CPR).

“I asked the officer if he was happy to continue with the CPR and he agreed he was.

“I put the pads of the defibrillator on the patient’s chest and it confirmed they were in arrest.

“I shocked them once and got them back for a little while but they slipped back into arrest so I shocked them for a second time and they returned to breathing on their own.

“It was about this time the ambulance crew arrived and took over the scene.”

Andrew provided a handover brief to the incoming crew and took time to call ahead to Swansea’s Morriston Hospital and even returned to speak to the family to explain what had happened.

“In the midst of what just happened, the family were clearly still in shock so I went back to speak with them and put them at ease,” said Andrew.

“When we’re in situations like that we’re so patient-focussed that everything around you can seem to disappear.

“It was then that it dawned on me that I had to do the school run and my poor son was waiting for me.

“I phoned him and explained daddy had to do something urgently – he’s a good kid and he was okay.

“When I got home and began to settle I felt ‘did that just happen?’

“I couldn’t believe the sequence of events that had unfolded.”

The patient was treated at Morriston Hospital where they remained for two weeks before they sadly passed away.

Andrew continued: “From what I understand, although they knew the patient was critically ill, the family are very grateful to have been able to say their goodbyes in a calm, controlled and dignified way.”

Presenting the commendation to Andrew on Tuesday in Pembroke Dock was Jason Killens, Chief Executive of the Welsh Ambulance Service.

Jason said: “Andrew was presented with a pressurised situation that would have come as a big shock as he relaxed whilst off-duty.

“Using his training and thinking quickly he was able to source life-saving equipment and along with the off-duty police officer resuscitate the patient and give the family precious extra time with their loved one.

“Andrew’s actions personify the values of care and compassion we instil in our staff and we are very proud of him.”

On receiving the commendation, Andrew said: “It was the last thing I expected. I was just there, I helped out and you know, just carried on. It feels like a privilege really.”

Community

Tips for coping with Mental Health challenges this Christmas

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CHRISTMAS is often hailed as the “most wonderful time of the year,” but for many, it can bring stress, loneliness, or financial strain, impacting mental health in various ways. Mind Cymru has shared advice to help those struggling during the festive season.

Why Christmas Can Be Challenging

The holiday season can feel overwhelming for numerous reasons:

  • Stress and Expectations: The pressure to celebrate while managing personal challenges.
  • Difficult Memories: Reflecting on the past or worrying about the new year.
  • Financial Strain: Rising costs can make the season harder to navigate.

Sue O’ Leary, Director of Mind Cymru, explains:
“Christmas is a time to celebrate, but it can also magnify feelings—sometimes in a challenging way. It’s important to remember it’s okay to feel this way, and there is support available.”

Tips for Coping

Looking After Yourself

  • Be patient with yourself—it’s normal to find Christmas difficult.
  • Set boundaries and say no to unhelpful activities.
  • Take time out to focus on non-Christmas-related things.
  • Remember: the season won’t last forever.

Talking to Others

  • Let people know if you’re struggling and how they can help.
  • Access online communities like Mind’s Side by Side for support.
  • Communicate your preferences for festive activities.

Managing Relationships

  • Plan responses to uncomfortable questions in advance.
  • Agree on budgets or schedules beforehand to ease tensions.
  • Create distance if you’re with people you’d rather avoid.

Planning Ahead

  • Prepare items that help you feel comfortable, especially in unfamiliar settings.
  • Avoid triggering places or activities if possible.
  • Make a list of services with their Christmas opening hours.
  • Ensure you have enough medication to last through the holidays.
  • Plan something enjoyable for after Christmas to look forward to.

Where to Find Support

If you’re struggling, help is available:

  • Mind Helplines: Visit Mind Helplines (closed on Christmas Day, Boxing Day, and New Year’s Day).
  • Side by Side Online Community: Available 24/7 at Side by Side.
  • Samaritans: Call 116 123 (freephone). The Welsh language line is open 7pm–11pm daily.
  • SHOUT Crisis Text Service: Text SHOUT to 85258, available 24/7.
  • Coping with Money Worries: Visit the Mind website for advice.

Christmas doesn’t have to be perfect, and it’s okay to prioritize your well-being. Mind Cymru reminds everyone that support is always within reach.

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Community

Cones now gone as Johnston gas works finally completed

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WALES & WEST Utilities has announced the successful completion of essential gas network upgrades in the Johnston area of Pembrokeshire.

The project aimed to ensure the continued safe and reliable supply of gas to homes and businesses, supporting the community’s needs for generations to come. In collaboration with Pembrokeshire County Council, the company implemented traffic management measures to minimize disruption during the work.

Adam Smith, who managed the project for Wales & West Utilities, expressed gratitude to local residents for their patience and highlighted the significance of the upgrades:

“We are pleased to finish this work and would like to thank the local community for bearing with us as we carried it out.

“While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the wider area. Whether it’s heating your home, making the family dinner, or having a hot bath, we understand how important it is for your gas supply to be safe, reliable, and there when you need it.

“This work was essential to keep the gas flowing to local homes and businesses today and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.”

Wales & West Utilities provides gas emergency and pipeline services to over 7.5 million people across Wales and the southwest of England. If you smell gas or suspect carbon monoxide, they urge you to call 0800 111 999 immediately for assistance at any time of day or night.

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Charity

Shalom House adapts to community needs amid financial struggles

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A HOSPICE in St Davids is finding new ways to support the community after financial challenges forced changes to its operations. Shalom House, a well-loved facility on Nun Street, has shifted its focus in recent years, balancing healthcare provision with its founding mission.

Established in 2007, Shalom House was originally designed as a five-bed hospice offering respite and palliative care. Its creation was made possible by the donation of the property from Elizabeth de Guise, a novelist with a deep connection to Pembrokeshire. However, rising costs and funding shortfalls have led to significant changes in how the hospice operates.

In late October, the closure of St Davids Surgery prompted Shalom House to repurpose two of its rooms for use by a branch surgery. The facility is now home to a service staffed by practice nurses under Hywel Dda Health Board, ensuring local residents continue to have access to healthcare.

Balancing priorities

While the move has been welcomed by many in the area, it has come at a cost. Shalom House now operates with three respite beds instead of five, a change that has sparked concern among some supporters.

“We had to make a difficult decision,” a spokesperson for the hospice said. “Our primary goal is to serve the community, and this arrangement allows us to do so in multiple ways. The branch surgery provides vital medical care while helping us generate income to keep Shalom House open.”

The hospice continues to offer day-care services to several patients each week, with additional respite care provided as resources allow. Trustees are optimistic that full capacity can be restored in the future, depending on funding.

Community campaign brings hope

Despite the challenges, Shalom House has received overwhelming support from the Pembrokeshire community. A recent campaign, “Save Shalom,” has seen donations increase dramatically, offering a glimmer of hope for the hospice’s long-term future.

Local resident and campaign volunteer, Jenny Williams, said: “Shalom House means so much to so many people. It’s more than a building—it’s a lifeline for families across the county. We’re determined to do everything we can to keep it running.”

Looking ahead

The trustees are exploring new ways to raise funds and expand services, with plans to launch a series of community events next year. They have also expressed gratitude for the continued generosity of local residents, whose donations remain crucial.

“Shalom House has always been about Pembrokeshire’s people,” said the spokesperson. “Every penny donated helps us provide care and support to those who need it most. We’re confident that, with the community behind us, we can overcome these challenges.”

For more information about Shalom House or to make a donation, visit www.shalomstdavids.org.

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