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Launch of a new helpful app for train users with hearing loss in Wales

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TRANSPORT FOR WALES (TfW) has trialled a new onboard digital service providing passengers with hearing loss with personalised journey information announcements.

The Hearing Enhanced Audio Relay (HEAR) application was successfully tested on TfW trains on the Rhymney – Penarth route for two months, with the aim of improving the journeys of passengers with hearing loss.

The application enables passengers connected to the onboard Wi-Fi to receive personalised journey announcements to their smart devices in real-time. These notifications can be specifically tailored to passengers’ preferences, for example only informing them of announcements relating to their destination, in both audible and readable formats. HEAR was funded by the Department for Transport through its £9m ‘First of a Kind 2021’ competition, delivered by Innovate UK (part of UKRI).

New train app to assist travellers with hearing loss in Wales

Michael Davies, Insight and Innovation Manager at Transport for Wales, said: “We are committed to making our network as accessible as possible. Working with GoMedia on HEAR has given us the opportunity to test a solution that could provide huge benefits to customers and encourage people to choose rail.”

It is estimated one in six people in the UK adult population is affected by hearing loss[1] and by 2031, 14.5 million people, approximately 20% of the UK population, will suffer from some form of hearing loss[2]. Over 60% of passengers with accessibility needs struggle to make their journeys independently, making it more important than ever for public transport to be more accessible for all passengers.

Roger Matthews, GoMedia’s Managing Director, added: “HEAR offers a more versatile and cost-efficient solution to installing expensive hearing loops on trains. The benefits of the solution also extend beyond improving accessibility for passengers with hearing loss – The app itself is customisable, supports multiple languages, and can give passengers an overview of previously made announcements and delay information updates, making it a useful tool for all passengers, where they are visiting from abroad, or would just like to relax on their journey without having to worry about listening out for announcements.”

GoMedia – a subsidiary of Icomera and of EQUANS – developed the technology with support from charities Hearing Link and Hearing Dogs with the aim of alleviating the difficulties passengers with accessibility needs face, using purpose-designed technology powered by real-time information.

A survey of 58 people with hearing loss conducted by charities Hearing Link and Hearing Dogs found that 96% would love to have a solution like HEAR implemented on public transport as currently, only 7% were somewhat confident that they would be made aware of changes and disruptions during their journey, while only 16% felt they were treated equally compared to people without hearing loss.

 

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Weather presenter spotted filming in Pembrokeshire

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A WELL-KNOWN Welsh weather presenter was spotted in Pembrokeshire as he filmed scenes for a new series celebrating the county’s coastline.

Derek Brockway, who has been a familiar face on BBC Wales since 1995, was in St Davids recently working on another instalment of his popular walking series along the Pembrokeshire Coast.

Local resident Thomas Tudor said it was “lovely” to meet the broadcaster during filming, posing for a photograph alongside his mother, Beryl Tudor, and sister, Bethan Thomas Price.

Brockway, who is based at BBC Cymru Wales in Cardiff, is widely known not only for his weather forecasts across television, radio and online, but also for his programmes showcasing Wales’ landscapes and coastal paths.

The latest filming in St Davids is expected to form part of an upcoming series highlighting the natural beauty and walking routes of Pembrokeshire, an area long regarded as one of the jewels in Wales’ tourism crown.

 

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Broad Haven volunteers secure ‘national asset’ status for nature reserve

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A SMALL stretch of woodland and former opencast coal mine has been transformed into a nationally recognised biodiversity site, in a major first for Wales.

The Slash Pond Community Nature Reserve has been awarded ‘Naturfa’ status, becoming the first community-managed site in Wales to receive the designation.

The recognition, confirmed by Deputy First Minister Huw Irranca-Davies, classifies the reserve as an “Other Effective Area-based Conservation Measure” (OECM). This means the volunteer-led work of the Support the Boardwalk group will now contribute directly to Wales’ 30×30 target – the global commitment to protect 30% of land, freshwater and sea for nature by 2030.

In a further boost, the site has also been included in the National Forest for Wales, recognising its role in strengthening a connected network of woodlands and habitats across the country.

Once a simple local walkway, the Slash Pond has developed into a thriving wildlife haven. The reserve now supports a wide range of species, including critically endangered European eels, otters, ten species of bat, and more than fifty species of birds, alongside diverse aquatic plants and insects.

Huw Irranca-Davies said: “These special places are a testament to the care and dedication of people working on the ground – securing a legacy for future generations. Nature can only thrive where habitats are resilient, protected and effectively managed.”

The new status is expected to unlock future funding opportunities, supporting long-term plans for maintaining the boardwalk, monitoring biodiversity and water quality, installing new signage, and expanding environmental education work with Broad Haven Primary School and the wider Havens community.

Andy Drumm, a volunteer with Support the Boardwalk, said: “We’ve always known how special the Slash Pond is, but this recognition puts it firmly on the map as a national asset. It’s a tribute to years of hard work and shows that local communities can lead the way in tackling the nature crisis.”

To mark the achievement, a Spring Family Fun Day will take place on Friday (May 9) from 1:00pm to 4:00pm at the Slash Pond car park.

The event will feature guided nature walks, pond dipping, a wildlife treasure trail, live music, and family activities including crafts and face painting. The official unveiling of the Naturfa certificate and new reserve branding will also take place, alongside the launch of a new book, From Culm to Calm: A History of the Slash Pond by local author David Meanwell.

Karen Riggs, a long-time volunteer, said: “This achievement belongs to everyone in Broad Haven who has supported the site over the years. We’re not just celebrating a new title – we’re celebrating what our community has built together.”

The day will also see the installation of new benches at the observation decks and the launch of a floating island habitat to support wildfowl and other bird species. Visitors will also be invited to share feedback on plans for an improved picnic area designed to withstand local flooding.

Naturfa is a Welsh Government initiative recognising areas outside traditional protected sites, such as SSSIs, that are managed in ways which deliver long-term benefits for biodiversity.

The Slash Pond Community Nature Reserve is managed by the Support the Boardwalk group in partnership with The Havens Community Council, and is maintained entirely by volunteers.

Further information and updates are available via the Support the Boardwalk Facebook page.

 

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Milford Haven salon named national awards finalist

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A local beauty therapist earns recognition in prestigious UK competition

A MILFORD HAVEN beauty therapist has been shortlisted for a major national award celebrating excellence in the hair and beauty industry.

Charlotte Mitchell-Johns, of The Attic Hair & Beauty, has been named a finalist in the Hair Extensions Specialist category at the UK Hair and Beauty Awards 2026.

Ms Mitchell-Johns, who is a Level four beauty therapist, also works as a hair extensions specialist and beauty educator with HB Training.

Speaking about the recognition, she said she was “truly honoured” to be named among the finalists.

She added that she believes the industry thrives on collaboration rather than competition, and that supporting others is key to long-term success.

Ms Mitchell-Johns has been recognised for her technical skill, commitment to clients, and efforts to maintain high standards within the beauty sector.

The UK Hair and Beauty Awards highlight leading professionals from across the country, celebrating talent, creativity and dedication within the industry.

 

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