Community
Launch of a new helpful app for train users with hearing loss in Wales
TRANSPORT FOR WALES (TfW) has trialled a new onboard digital service providing passengers with hearing loss with personalised journey information announcements.
The Hearing Enhanced Audio Relay (HEAR) application was successfully tested on TfW trains on the Rhymney – Penarth route for two months, with the aim of improving the journeys of passengers with hearing loss.
The application enables passengers connected to the onboard Wi-Fi to receive personalised journey announcements to their smart devices in real-time. These notifications can be specifically tailored to passengers’ preferences, for example only informing them of announcements relating to their destination, in both audible and readable formats. HEAR was funded by the Department for Transport through its £9m ‘First of a Kind 2021’ competition, delivered by Innovate UK (part of UKRI).

Michael Davies, Insight and Innovation Manager at Transport for Wales, said: “We are committed to making our network as accessible as possible. Working with GoMedia on HEAR has given us the opportunity to test a solution that could provide huge benefits to customers and encourage people to choose rail.”
It is estimated one in six people in the UK adult population is affected by hearing loss[1] and by 2031, 14.5 million people, approximately 20% of the UK population, will suffer from some form of hearing loss[2]. Over 60% of passengers with accessibility needs struggle to make their journeys independently, making it more important than ever for public transport to be more accessible for all passengers.
Roger Matthews, GoMedia’s Managing Director, added: “HEAR offers a more versatile and cost-efficient solution to installing expensive hearing loops on trains. The benefits of the solution also extend beyond improving accessibility for passengers with hearing loss – The app itself is customisable, supports multiple languages, and can give passengers an overview of previously made announcements and delay information updates, making it a useful tool for all passengers, where they are visiting from abroad, or would just like to relax on their journey without having to worry about listening out for announcements.”
GoMedia – a subsidiary of Icomera and of EQUANS – developed the technology with support from charities Hearing Link and Hearing Dogs with the aim of alleviating the difficulties passengers with accessibility needs face, using purpose-designed technology powered by real-time information.
A survey of 58 people with hearing loss conducted by charities Hearing Link and Hearing Dogs found that 96% would love to have a solution like HEAR implemented on public transport as currently, only 7% were somewhat confident that they would be made aware of changes and disruptions during their journey, while only 16% felt they were treated equally compared to people without hearing loss.
Community
Special delivery of thanks as MP visits Haverfordwest sorting office
Christmas cheer for posties working through the festive rush
A CHRISTMAS message of thanks was delivered in person this week as Preseli Pembrokeshire MP Henry Tufnell paid a visit to Royal Mail staff at Haverfordwest Sorting Office.
The MP met postal workers during one of the busiest periods of the year, praising staff for their hard work in ensuring cards, parcels and gifts reach homes across Pembrokeshire in the run-up to Christmas.
Mr Tufnell said postal workers were going “above and beyond” throughout the year, but particularly during the festive period when demand is at its highest and delivery rounds are often made in challenging weather conditions.
He described postal staff as “unsung heroes”, highlighting their role in keeping communities connected and helping families stay in touch at a time when it matters most.
Speaking after the visit, Mr Tufnell said: “Our posties play a vital role in our community, and at Christmas that importance is felt more than ever. They work incredibly hard to make sure gifts and cards from loved ones arrive safely and on time.”
Staff at the Haverfordwest site were pictured alongside the MP, with some embracing the festive spirit in Christmas jumpers and seasonal outfits while continuing their daily work.
The MP also extended his thanks to postal workers across the whole of Pembrokeshire, acknowledging the dedication required to keep services running smoothly during the seasonal rush.
Royal Mail experiences its highest parcel volumes in December, with thousands of additional items passing through local sorting offices each day as Christmas approaches.
Delivering Christmas cheer: Henry Tufnell MP with staff at Haverfordwest Sorting Office during a festive visit (Pic: Facebook).
Charity
Haverfordwest businesswomen launch 2026 charity calendar.
Bold fundraiser aims to boost breast cancer support and celebrate local female entrepreneurs
HAVERFORDWEST Business Women have launched their 2026 charity calendar, with 100% of profits from every sale being donated to breast cancer charities.
The calendar, revealed this week, features a striking and humorous design promoting body positivity while celebrating the women who run and shape businesses across the town. Organisers say the project has a two-fold purpose: to raise vital funds for breast cancer research and to highlight the diverse and growing range of female-led enterprises operating in Haverfordwest.
Each purchase will help fund life-saving research and provide essential support to those affected by breast cancer — a cause many within the group say is deeply personal to them.
A spokesperson for Haverfordwest Business Women said: “A huge thank you to all the fantastic ladies brave enough to ‘bare all’ for such an important charity. This project shows the strength, humour and solidarity of the incredible women involved.”
Calendars are available now from Victoria Book Shop and other local stockists in Haverfordwest, with all profits going directly to breast cancer charities.
Community
End of the line for Intercity 125s as GWR retires Castle Class fleet
Final services mark the end of an era for West Wales rail passengers
THE LAST remaining Intercity 125 High Speed Trains on the Great Western network will make their final scheduled journeys this Saturday (Dec 13), bringing to a close nearly 50 years of service on routes across Wales and the West Country.
Great Western Railway confirmed that its refurbished “Castle Class” sets – shortened HST formations powered by the iconic Class 43 locomotives – will be withdrawn from passenger use after this weekend. The trains, first introduced in 1976, were once the backbone of long-distance travel between West Wales and London Paddington, including the direct Milford Haven–Paddington service used by generations of students and commuters.
Although the Castle sets stopped operating long-distance routes in 2019, they continued to run regional services between Cardiff and Penzance, and were a familiar sight in Pembrokeshire during summer diagrams. Until a few years ago, it was still possible to see a 125 working into Pembroke Dock on weekend services.
To manage expected public interest, GWR will operate an additional farewell round-trip on Saturday, leaving Plymouth at 3.16pm, running to Penzance (calling only at Par), before returning at 5.32pm.
GWR said the trains will be replaced by its existing diesel fleet alongside 26 recommissioned Class 175s, which will roll out gradually during 2026.
The retirement brings a wave of nostalgia for many West Wales passengers who remember the era when a full-length 125 left Milford Haven each morning bound for London. The distinctive Valenta engine note, table seating, and early laptop users powering their machines from the staff hoover socket made the service part of local student life in the late 1990s and early 2000s.
Saturday’s farewell run will mark the final chapter for a train that transformed long-distance travel and, for nearly half a century, connected Pembrokeshire to the capital at high speed.
If you’d like, we can add a nostalgia breakout box revisiting the Milford Haven–Paddington days, the Red Dragon breakfast service, and the 125 summers on the Pembroke Dock branch.
-
Crime4 days agoPhillips found guilty of raping baby in “worst case” judge has ever dealt with
-
Crime7 days agoMan in court accused of threatening to kill local newspaper editor
-
Crime3 days agoKilgetty scaffolder sentenced after driving with cocaine and in system
-
Crime3 days agoHousing site director sentenced after failing to provide breath sample following crash
-
Crime3 days agoMotorist banned for three years after driving with cannabis in system
-
Crime7 days ago10 years in prison for dealer involved in major drug supply network
-
Education2 days agoTeaching assistant struck off after asking pupil for photos of her body
-
News5 days agoJury retires tomorrow in harrowing Baby C rape trial





