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Calls for access to diabetes psychology across Wales to end ‘unfair postcode lottery’ 

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TO MARK Diabetes Week (June 13-19), Diabetes UK Cymru is launching a campaign to highlight the inequalities faced by many living with diabetes when accessing psychology services.

In some areas, people living with diabetes do not have access to psychological support and they either have to wait years or are referred to services that are not specialised in diabetes. 

The charity is proposing that a new model of support is to be made available to everyone living with diabetes in Wales. And so is endorsing “From Missing to Mainstream” – A Values-Based Action Plan for Diabetes Psychology in Wales” by Consultant Clinical Psychologist (Betsi Cadwaladr University Health Board) and Diabetes UK Clinical Champion, Dr Rose Stewart.

Diabetes UK Cymru is hosting a Senedd event to launch this report and campaign with the Deputy Minister for Mental Health and Wellbeing, Lynne Neagle MSsponsored by the Shadow Minister for Mental Health, Wellbeing and Mid Wales, James Evans MS at the Norwegian Church in Cardiff on June 15 at 8.30 am.

Dr Rose Stewart said: “Managing diabetes is relentless, demanding, and complex. People living with diabetes have higher levels of psychological issues such as anxiety and depression as well as diabetes-related disordered eating (diabulimia), diabetes distress, and burnout. We are proposing that diabetes psychology should become mainstream, embedded in routine care, accessible and flexible so that people living with diabetes feel supported in managing their condition wherever they live.”  

 Poet and rapper, Duke Al Durham, a supporter of the charity will talk about his experience of living with type 1 diabetes and mental health issues, including OCD, and read his poem “Burn Out” at the Senedd event.  

Young mum with type 1 diabetes resorts to paying for private psychotherapy  

Ebony Hussey, 30, from Caldicot lives with type 1 diabetes and has suffered loss of sight in one eye, as a complication of her condition. This and other struggles associated with diabetes, juggling two young children, and work affected her mental health. She has resorted to paying for private therapy since she’s unable to get access to a psychologist on the NHS.  

 “Diabetes is overwhelming and exhausting. I also suffered further complications due to my condition as some people do even when they are young. That’s why I decided to get CBT therapy privately. I was never offered any psychological help. It’s all focused on stats: if your blood sugar levels are good, then you are left to get on with it”, she explained.  

Diabetes UK Cymru’s National Director, Rachel Burr said: “Psychological support has been missing from diabetes services for too long to the detriment of those living with diabetes, their families, and the care teams who support them, and the COVID19 pandemic only made matters worse. Diabetes is serious, affecting 1 in 13 people in Wales and the demands of living with diabetes can be extremely tough. It impacts every aspect of a person’s life. Access to psychological support in Wales is either non-existent, patchy, disjointed, underfunded, understaffed, or a postcode lottery. That has to change.”  

From Missing to Mainstream: addressing the growing demand for diabetes psychology  

The need for psychological services was recognised in the Welsh Government’s most recent Diabetes Delivery Plan (2016 to 2021), which estimated that 41% of people living with diabetes in Wales are believed to have poor psychological wellbeing.  

The “From Missing to Mainstream” campaign builds on the “Too often missing. Making emotional and psychological routine in diabetes care” report published in 2019.  

 Of those surveyed then who had felt they needed specialist care from a mental health professional, 7 in 10 couldn’t access it.  

  Under the Diabetes Delivery Plan, Local Health Boards were required to ensure that sufficient psychological input into the management of all patients is. But at present NHS Wales sets itself no measurable targets on the delivery of psychological support to those with long-term conditions, with a huge variance in service delivery across the nation. Furthermore, many of the services that provide psychological support are already at breaking point and in desperate need of more resources. We are waiting on the publication of robust Quality Statements with accompanying action plans to set out the expectations for delivery of psychological support for diabetes. These cannot come soon enough. 

Diabetes UK Cymru aims to relaunch this campaign and gather further data on the impact of the lack of psychological support on people living with diabetes.  

Dr Rose Stewart’s report was commissioned by the All Wales Diabetes Implementation Group, which brings together diabetes specialist doctors and nurses, NHS managers, third sector, and other stakeholders in consultation with patients.

 To register and to find out more about the event go to: From Missing to Mainstream; Diabetes Psychology in Wales Tickets, Wed 15 Jun 2022 at 08:30 | Eventbrite  

 

Health

Welsh Government refuses to halt Withybush and Bronglais service review

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Health Minister tells Paul Davies MS that decisions remain a matter for Hywel Dda University Health Board

THE WELSH GOVERNMENT has declined to intervene in controversial plans affecting services at Withybush and Bronglais hospitals, prompting fresh criticism from local Senedd Member Paul Davies.

In a letter dated June 19, Health and Care Cabinet Secretary Mabon ap Gwynfor said responsibility for planning and delivering NHS services rests with local health boards and confirmed that Hywel Dda University Health Board should continue its consultation process on proposed service changes.

The response follows concerns raised by Mr Davies on behalf of constituents in Pembrokeshire and Ceredigion over the future configuration of clinical services, including stroke care.

While acknowledging strong public concern about access to healthcare in rural communities, the Minister stopped short of offering any commitment to block or reverse the Health Board’s proposals.

Instead, he stressed that any changes must be supported by robust evidence, maintain patient safety and demonstrate improved outcomes.

The Minister wrote: “Responsibility for planning and delivering health services rests with local health boards, including decisions about how services are organised.”

He added that proposals must improve outcomes for patients, maintain safe and equitable access to care and be supported by thorough impact assessments.

Paul Davies MS described the response as disappointing.

Posting the letter on social media, he said: “This letter tells me that the Welsh Government is not going to stand in the way of the Health Board’s plans.”

He added that he would raise the issue in the Senedd chamber next week and continue pressing ministers to intervene.

The exchange comes as Hywel Dda University Health Board continues a public consultation on proposed changes to stroke services across west Wales.

The consultation, which opened on May 28, is due to run until July 26.

In his response, the Minister stated that anyone suffering a stroke should receive treatment “as quickly as possible in the most appropriate setting” and said the current model of stroke care in Wales must evolve if national standards are to be achieved.

The comments are likely to fuel concern among campaigners opposed to the proposed changes, who fear services could become increasingly centralised and further away from rural communities in Pembrokeshire and Ceredigion.

 

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Health

Medicine shortages now ‘most severe on record’, health leaders warn

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PATIENTS are facing some of the worst medicine shortages ever seen in the UK, with pharmacists warning the situation now poses a serious risk to safety.

The National Pharmacy Association said shortages affecting commonly used medicines are becoming more frequent, lasting longer, and causing increasing disruption for patients, GP surgeries and pharmacies.

The warning comes as Serious Shortage Protocols for Creon, used by people with pancreatic cancer and cystic fibrosis to help digest food, have been in place since May 2024 and have now been extended until July 10, 2026.

HRT treatment Estradot has also been under a Serious Shortage Protocol since December 2024, with the current extension also running until July 10.

Patients travelling between pharmacies

A survey by the National Pharmacy Association found that 98 per cent of pharmacies had encountered patients who had visited several pharmacies in one day to find a prescription.

It also found that 96 per cent of pharmacies believed the current situation posed a serious risk to patient safety, while 89 per cent said they had been unable to dispense a medicine at least once a day because of supply problems.

Some pharmacy teams have also faced anger and abuse from patients unable to obtain medication.

Olivier Picard, Chair of the National Pharmacy Association, said: “Medicine shortages are becoming more frequent, lasting longer and causing increasing disruption for patients.

“These shortages are some of most severe the UK has experienced.

“It is deeply distressing to find patients who have travelled from pharmacy to pharmacy to find the medicines they need without success.”

Calls for urgent taskforce

The NPA is calling on the government to convene an emergency taskforce involving manufacturers, wholesalers, clinicians and pharmacists.

It also wants changes to rules which currently stop pharmacists from making simple substitutions, such as changing a tablet to a capsule or a cream to an ointment, even where a safe alternative is available.

Professor Victoria Tzortziou Brown, President of the Royal College of GPs, said medicine shortages were frustrating for patients, GPs and pharmacists, and added pressure to already stretched services.

She said the College supported pharmacists being able to make limited changes to prescriptions where a medicine is unavailable and a safe alternative exists.

She added: “The most important thing is that patients are able to access the medication they need safely and without delay.”

The Cystic Fibrosis Trust and Pancreatic Cancer UK have also raised concerns about the impact of shortages of pancreatic enzyme replacement therapy, including Creon, on people who rely on the medication to digest food, maintain weight and stay well enough for treatment.

 

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Health

Woman jailed assaults on police, harassment and XL Bully possession

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A CARMARTHEN woman has been jailed after admitting a lengthy catalogue of offences including assaults on police officers, harassment, breaching a Community Protection Notice, shop theft, possession of an XL Bully dog and assaulting a paramedic.

Tilly Rees, 25, of Llys Caermedi, Carmarthen, appeared before Llanelli Magistrates’ Court on Wednesday (Jun 18).

The court heard that Rees admitted multiple breaches of a Community Protection Notice issued in 2025, including incidents in which she shouted abuse in public, caused distress to residents and repeatedly targeted individuals named in court proceedings.

Harassment campaign

Among the offences was a harassment charge relating to a course of conduct against a Carmarthen man between March and May this year.

Prosecutors said Rees approached him on multiple occasions, shouted abuse, called him a paedophile and video-recorded him and his home.

She also admitted a series of Community Protection Notice breaches linked to the same behaviour.

Police assaults

The court heard that Rees assaulted a number of police officers during incidents in Llanelli on May 1 and May 5.

Several assault charges against serving police constables were taken into account by the court when sentence was passed.

A further charge of assaulting a paramedic at Dafen Police Station on June 12 was also admitted.

Shop theft and XL Bully

Rees also admitted stealing items including sanitary products, deodorant, skincare products and reading glasses from a Carmarthen pharmacy.

In a separate matter, she admitted possessing an XL Bully dog contrary to the Dangerous Dogs Act. The court ordered the dog to be forfeited and destroyed after Rees relinquished her rights to it.

Restraining orders imposed

District Judge M Layton imposed a number of restraining orders preventing Rees from contacting named individuals or referring to them online.

The orders prohibit direct or indirect contact and restrict social media activity relating to those protected by the orders.

Jailed for 26 weeks

Magistrates concluded that only an immediate custodial sentence could be justified.

Rees was sentenced to a total of 26 weeks’ imprisonment.

The court heard that some of the offences were committed while she was already subject to a suspended sentence, while others involved assaults on emergency workers carrying additional aggravating factors.

 

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