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Health

Health Minister praises partnership working at South Pembrokeshire Hospital 

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THE MINISTER or Health and Social Services Eluned Morgan and Deputy Minister for Social Care Julie Morgan have visited South Pembrokeshire Hospital in Pembroke Dock to learn more about how partnership working helps patients in Pembrokeshire receive the best care.

The visit last week (Wednesday, 31 May) came ahead of today’s announcement that Welsh Government will invest up to £30m to deliver more care at home or in the community and reduce time people spend in hospitals.

The Health Minister and Deputy Minister for Social Care have set out how they will work with local government, NHS and other partners to strengthen local care services in order to help alleviate the kind of pressure on the health and care system seen this winter.

To see this work in action, Eluned Morgan and Julie Morgan, visited the Co-ordination Centre at South Pembrokeshire Hospital to hear more about the ‘Further Faster’ initiative where the Hywel Dda University Health Board, Pembrokeshire Council and third sector work together to co-ordinate and allocate the appropriate care to people across the county.

Operating seven days week, 8am to 6pm and staffed by a team of experienced clinicians and coordinators, the Coordination Centre provides a single place for the co-ordination and triage of referrals and enquiries regarding routine and planned, urgent and intermediate care needs for the people of Pembrokeshire.

Eluned Morgan said she was impressed by the ‘Further Faster’ initiative. She said: “I think this is an example of exactly what we’re trying to achieve across Wales but we’re trying to see this supercharged so we’re seeing local authorities work with the health board to make sure that we can discharge people from the hospital much quicker.

“But we also have a real recognition that there’s a lot of work we need to do in relation to prevention. And everybody working together here is absolutely key and I think, in relation to care, that is crucial as well.”

Julie Morgan agreed and praised the work at the Co-ordination Centre.

She said: ““I think we’ve seen a really good example of where everybody works together in the same room in the Co-ordination Centre. It was so striking to see everybody there together and the call handlers can refer people on to specialists sitting in the same room as them. The key issue really is to try and prevent hospital admissions and to do all we possibly can to keep people in the community and I think this is a great example.”

The Minister and Deputy Minister also met staff and patients at Martello House – a facility for patients who are receiving care after coming out of hospital and re-ablement care to prevent them returning to hospital and to be able to live independently at home.

Patient Paul McGrath from Pembroke Dock had an opportunity to speak to the Ministers about his experience at Martello house.

Mr McGrath underwent heart surgery earlier this year and after months of treatment and recovery in hospital, Mr McGrath was transferred to Martello House. He has been there for two weeks and is hoping to go back home in a week or so.

He said: “Because of the way Martello House works, it’s made me feel much more comfortable in doing things. I’ve been able to get up and about and get moving which has helped tremendously. Certainly, being here and what I’ve been doing, just moving around and walking, doing stuff for myself has helped my mobility and my confidence.

“They encourage the walking and maintaining the physiotherapy regime that I’ve been given. Making cups of tea, cups of coffee… sorting out breakfast for yourself, that sort of thing. Just getting on with day-to-day stuff.”

Mr McGrath said being at Martello house had speeded up his recovery process.

“When I first came here, I still couldn’t see myself being at home – I was worried about that. But being here made me realise that I’m supposed to be at home. I can be at home, I can carry on with whatever I’m doing here. Everything I do here, I can do at home.”

Jill Paterson, Director of Primary Care, Community and Long-Term Care for Hywel Dda University Health Board said: “This is a priority for us and our partner organisations. By working together to coordinate and deliver our services we can support individuals to remain at home or in their community with the right level of care and support so that they spend less time in hospital.”

Cllr Tessa Hodgson, Pembrokeshire County Council Cabinet Member for Social Care and Safeguarding, said: “We have a history of excellent partnership working in Pembrokeshire, with health, third sector and the authority’s social care delivering projects and services which supports our communities. It’s important to focus on what will benefit patients – and improve outcomes for the people who live in Pembrokeshire who need these vital health and care services. This approach will improve the co-ordination and efficiency to ensure services are fit-for-purpose and improve the lives of those who need support the most.”

According to Eluned Morgan, the new £30m investment will help to deliver thousands of extra hours of reablement services across Wales – providing as a safe alternative to hospital admission and to keep people at home, or so people can recover at home more quickly after a stay in hospital.

The money will also be spent on:

Recruiting more community workers to advise people on how they can access the right support and services to help them recover and lead independent lives;
Ensuring every local authority has a Technology Enabled Care (TEC) Responder Service by winter 2024. Currently only 10 local authorities have this facility. Using the latest monitoring technology this service will ensure people can get the help they need as quickly as possible;
Moving towards 24/7 Community nursing by increasing the availability of community nurses across Wales for an extra 10 hours a day on Saturdays and Sundays;
Strengthening community specialist palliative care – by making specialist nurses available overnight;
Providing practical support for local services to collaborate to put in place an individual care plan for those people identified as most at risk for urgent care. This will help to reduce hospital admissions.
ENDS

Cathryn Ings

Community

‘Harrowing’ distress now the norm for unpaid carers in Wales

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“HARROWING” levels of distress have become the norm for unpaid carers in Wales, a committee has heard, with charities warning of a support system “set up to fail”.

Kate Cubbage, director of Carers Trust Wales, told the Senedd’s health scrutiny committee: “There are too many carers who are reaching crisis point without any support.”

Ms Cubbage explained that most councils are supporting fewer than 500 carers, warning: “There are really, really high levels of unmet need within our communities.”

She told Senedd Members that staff are receiving trauma training to support their mental health due to the levels of distress they are seeing among carers.

Ms Cubbage pointed to a University of Birmingham study which found an increased suicide risk among unpaid carers akin to that of veterans who have seen active service.

“One in eight carers has made a plan to end their own life,” she said, calling for carers to be specifically considered in the Welsh Government’s suicide prevention strategy.

“One in ten has made an attempt… at a time when the average local authority has support plans for less than 0.5% of the caring population.”

Warning of deepening poverty in Wales, the witness expressed concerns about a 31% poverty rate among carers – “far higher” than the 22% in the wider population.

Ms Cubbage added that young carers miss more than six full school weeks each year, compared with pupils without caring responsibilities who miss nearer two weeks.

Kate Cubbage, director of Carers Trust Wales
Kate Cubbage, director of Carers Trust Wales

She told the health committee: “It’s no wonder young carers are achieving less at school. They are less likely to go on into further and higher education.

“And if they do make it to university, they’re less likely than their peers to actually graduate.”

Reflecting on a personal note, Ms Cubbage, a parent carer, said her autistic son has accessed services from ophthalmology to audiology over the past 16 years.

“I have never once been signposted to anything that would suggest that I am an unpaid carer or that I can access support… That kind of lived experience is really important.”

Rob Simkins, head of policy at Carers Wales, added: “Things are getting worse: anecdotally, we see that through our services but also that’s what the research tells us.”

Rob Simkins, head of policy at Carers Wales
Rob Simkins, head of policy at Carers Wales

He pointed to a Carers Wales survey which has shown a “shocking” 53% increase in the number of carers cutting back on food and heating.

Giving evidence on Wednesday December 17, Mr Simkins warned of a 39% increase in the number of carers reporting “bad” or “very bad” mental health since 2023.

“All the evidence that we’re collecting shows that this is going in one direction,” he told the committee, adding: “And that’s the wrong direction. It’s a bleak context.”

Mr Simkins said census data shows about 310,000 unpaid carers in Wales but research indicates the number could be nearer 500,000 – roughly 15% of the population.

He cautioned that charities across the country, including Carers Wales, are seeing real-terms cuts in funding from the Welsh Government every single year.

Mr Simkins warned of a “shocking” lack of data and a system “set up to fail” more than a decade on from the then-Assembly passing the Social Services and Wellbeing (Wales) Act.

Warning some councils cannot quantify how many carers’ assessments they could carry out over 12 months, he asked: “How on earth are you meant to collect data from unpaid carers and plan services if you can’t even figure out how many you can assess?”

Asked about carers’ assessments, he highlighted a lack of capacity within councils as he warned a “pitifully low number of carers go on to get any support at all”.

Greg Thomas, chief executive of Neath Port Talbot Carers Centre, told Senedd Members the voluntary sector is being increasingly asked to plug gaps without necessary funding.

He warned the jam is having to be spread “ever-more thinly”, creating a tension between reaching as many people as possible and not wanting to compromise quality of support.

“We’re not quite saying ‘no’ to people,” he said. “But we’re having to say a qualified ‘yes’ about what we’re able to offer… We’re massively overstretched, massively oversubscribed.”

Mr Thomas told the committee the carers’ centre has the required reach and expertise, concluding: “It’s almost give us the tools and we can do the job.”

If you have been affected by anything in this story, the Samaritans can be contacted for free, 24/7, on 116 123, or by email at [email protected].

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Health

Nearly 2,000 residents help shape future of health services across west Wales

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Public feedback to inform Hywel Dda’s long-term strategy for healthcare delivery

NEARLY 2,000 people across Carmarthenshire, Ceredigion and Pembrokeshire have shared their views on what matters most for living a healthy life, as part of a major public engagement exercise by Hywel Dda University Health Board.

Over a nine-week period, residents were invited to respond to eleven key questions exploring how people stay well, how they access healthcare, and what improvements they would like to see in services, buildings and digital provision. The questions were shaped around feedback gathered from community members earlier in the summer.

The engagement focused on four main themes: a social model for health and wellbeing, digital healthcare support, balancing hospital care with community-based services, and priorities for clinical services and hospital redevelopment.

The feedback will be shared in January and used to inform a refreshed long-term strategy for the Health Board, setting out how safe, sustainable and accessible services will be delivered over the next fifteen years. While the strategy will be updated to reflect changes in clinical practice, technology and how people use health services, the Health Board says its overall ambitions remain unchanged from those set out in the original Healthier Mid and West Wales strategy in 2018.

Lee Davies, Executive Director of Strategy and Planning at Hywel Dda, said the process was about refinement rather than a change in direction.

He said: “Thank you to everyone who has taken the time to share their views. The direction of travel remains as per our 2018 strategy, so we want to reassure people that this is not a radical change of direction but rather a refinement in how we deliver the strategy. Your feedback is helping us reshape our strategy so that it continues to reflect the priorities of the people we serve, and the changes in clinical practice.”

During the engagement, many respondents highlighted the importance of strong communities, with families, friends and local support networks seen as key to helping people stay well and connected. Timely access to GP services was also raised as a priority, alongside concerns about travel to appointments, particularly in rural areas where public transport options can be limited.

Digital healthcare was another recurring theme, with people calling for online services to be simple, inclusive and accessible, while recognising that not everyone has access to technology or the same digital skills.

At its public Board meeting in November, Hywel Dda University Health Board considered progress on refreshing the strategy and received updates on the development of a new Primary and Community Care Strategic Plan. That plan, which has been shaped through further public engagement including in-person and online events and an online questionnaire, is due to be presented to the Board in January 2026.

The Primary and Community Care plan will set the overall direction for services delivered outside hospital settings and support locally-led plans for how care is provided in individual communities.

The Board also discussed a request from the Welsh Government for an addendum to the Health Board’s 2022 Programme Business Case. This will explore additional options for improving healthcare estates, including whether new facilities could help address existing infrastructure problems. It will also consider how local plans align with the national strategy, A Healthier Wales, which aims to shift more care into community settings and closer to people’s homes.

A draft version of the refreshed strategy is expected to be presented to the Board in January 2026 for approval. Once agreed, it will be published in accessible formats, with the Health Board saying communities will continue to be involved as plans move forward.

Further information about the engagement process and updates on the strategy are available through the Health Board’s public consultation platform.

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Health

Resident doctors in Wales vote to accept new contract

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RESIDENT doctors across Wales have voted to accept a new contract, with 83% of those who took part in a referendum backing the agreement, according to BMA Cymru Wales.

The contract includes a four per cent additional investment in the resident doctor workforce and introduces a range of reforms aimed at improving training conditions, wellbeing and long-term workforce sustainability within NHS Wales. The BMA says the deal also supports progress towards pay restoration, which remains a central issue for doctors.

Key changes include new safeguards to limit the most fatiguing working patterns, measures intended to address medical unemployment and career progression concerns, and reforms to study budgets and study leave to improve access to training opportunities.

Negotiations between the BMA’s Welsh Resident Doctors Committee, NHS Wales Employers and the Welsh Government concluded earlier this year. Following a consultation period, a referendum of resident doctors and final-year medical students in Wales was held, resulting in a clear majority in favour of the proposals.

Welsh Resident Doctors Committee chair Dr Oba Babs Osibodu said the agreement marked a significant step forward for doctors working in Wales.

He said: “We’re proud to have negotiated this contract, which offers our colleagues and the future generation of doctors safer terms of service, fairer pay, and better prospects so that they can grow and develop their careers in Wales.

“This contract will help to retain the doctors already in training, and also attract more doctors to work in Wales, where they can offer their expertise and benefit patients.”

Dr Osibodu added that the BMA remains committed to achieving full pay restoration and acknowledged that challenges remain for some doctors.

“Whilst this contract sets the foundations for a brighter future for resident doctors in Wales, we recognise that there are still doctors who are struggling to develop their careers and secure permanent work,” he said. “We need to work with the Welsh Government and NHS employers to address training bottlenecks and underemployment.”

The Welsh Government has previously said it recognises the pressures facing resident doctors and the importance of improving recruitment and retention across NHS Wales, while also highlighting the need to balance pay agreements with wider NHS funding pressures and patient demand.

The new contract is expected to be phased in from August 2026. It will initially apply to doctors in foundation programmes, those in specialty training with unbanded rotas, and new starters, before being rolled out to all resident doctors across Wales.

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