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Wales & West Utilities report highlights positive impact to most in need customers

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A REPORT detailing the impact of Wales & West Utilities collaboration with partners through the Vulnerability and Carbon Monoxide Allowance (VCMA) fund has demonstrated vast benefit to customers from across Wales and south west of England.

The fund is centred around projects that help customers stay safe and warm in their own homes, and its annual report 22-23 details that such initiatives have allowed customers to save over £5.3m, whilst the gas emergency and pipeline service has doubled its spend during this second year of delivery, rising to the challenge of reaching those most in need and helping them to navigate the cost-of-living crisis.

With the company reporting a significant rise in customers seeking advice and support in terms of energy affordability, Wales & West Utilities has, this year, placed emphasis on continued work with partners to help keep customers safe and warm in their own homes during this challenging time.

The report also highlighted that 24 projects have been delivered across the company’s operating area, directly reaching more than 48,000 customers. Whilst more than 14,000 referrals have been made to the Priority Services Register (PSR) and nearly 8,000 carbon monoxide alarms have been distributed.

VCMA was initiated as a result of stakeholder feedback, recognising the position of Gas Distribution Networks (GDN’s) to support customers above and beyond licence obligations. Ofgem created a £60m pot (2018/19 prices) covering a five-year period, to deliver VCMA projects focusing on vulnerability and carbon monoxide (CO) initiatives relating to energy safeguarding and raising awareness of the dangers of CO.

Between April 2021 to March 2026, Wales & West Utilities has £7m, which with current inflation is £8.55m in real terms, to spend on projects which support consumers in vulnerable situations and raise awareness of the dangers of carbon monoxide and keep people safe from the ‘silent killer’.

Sophie Shorney, Vulnerability & Carbon Monoxide Allowance Manager at Wales & West Utilities, said:

“This year we invested a total of £1.991m in supporting partnership organisations across our network and in collaborating with the other GDNs to raise awareness of the Priority Services Register, the dangers of carbon monoxide and supporting people to access services such as benefit entitlement checks, tariff switching and energy efficiency advice.

“We know just how challenging things are at the moment and this VCMA fund is designed to deliver impact to our customers who need it the most.

“As we go into the third year of delivery of the fund, we’ll be looking to further our partnerships and get into the heart of communities. We want to prioritise working with project partners to ensure there is a consistent coverage across our entire network and identifying potential projects that can be expanded nationally.”

Wales & West Utilities has partnered organisations including:

Maggie’s Cancer Trust to reduce fuel poverty and maximized household income for people with cancer
Schools to help raise carbon monoxide awareness alongside gas and site safety to primary school children
Warm Wales / National Energy Action on a gas appliance repair and replacement scheme, as well as more localised, discrete projects
Funding is made from the Vulnerability and Carbon Monoxide Allowance (VCMA), and 75% of the money will be spent on projects relevant to Wales and south west England only, while 25% will be spent on collaborative projects with the other gas networks across the whole of the UK.

If you have a project that you think Wales & West Utilities could support, either individually or collaboratively with other gas networks, then contact Wales & West Utilities at [email protected].

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.

Business

Ferry Terminal ‘extremely busy’ due to ongoing Holyhead closure

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PEMBROKE DOCK Ferry Terminal has been experiencing significant congestion today as ferry services remain under immense pressure following the closure of Holyhead Port earlier this month.

The disruption, caused by storm damage, has rerouted ferry traffic through Pembrokeshire, leading to long queues and crowded facilities at the terminal.

The Herald can confirm that it has been very busy today with cars, lorries, and foot passengers queuing in large numbers. Staff are working tirelessly to manage the influx, directing vehicles and assisting passengers as they prepare to board the heavily booked ferries.

A spokesperson for the Port of Milford Haven said: “We are working closely with ferry operators and local authorities to ensure traffic flows as smoothly as possible, but the sheer volume of vehicles is causing unavoidable delays.”

Travelers are being urged to arrive early for their sailings and to remain patient as the terminal operates at full capacity.

Both Stena Line and Irish Ferries have increased capacity on their Pembrokeshire routes, deploying larger vessels, including the Stena Adventurer and the MV James Joyce, to handle the surge in demand.

From our position at the terminal, our photographer has captured photos showing long lines of vehicles, groups of foot passengers carrying luggage, and port staff coordinating efforts to ease congestion.

Authorities are advising non-essential travelers to consider rescheduling their journeys where possible and to monitor updates from ferry operators closely.

(Photos: Martin Cavaney/Herald)

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52 homes to be built in Roch as scheme gets final sign-off

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THE FINAL stage of approval for a near-£10m Pembrokeshire residential development of 52 homes has been given the go-ahead.

Back in April, members of Pembrokeshire County Council’s planning committee backed an application by Wakefield Pembrokeshire Ltd for the development, which includes four one-bed affordable housing units, on land near Pilgrims Way, Roch.

18 objections to the scheme were received, raising concerns including an “inadequate” affordable housing level, it being a high density development for a rural area, a loss of green space, the size of some of the homes, and pressures on existing services and facilities, and fears it may lead to an increase in second homes.

Nolton & Roch Community Land Trust (N&RCLT) has raised its concerns about a lack of affordable homes at the development, calling for a 20 per cent affordable homes element, as recommended by policy.

An officer report for members, recommending conditional approval, said: “It is apparent that the proposed development is not fully policy compliant, insofar as it cannot deliver the indicative 20 per cent affordable housing sought [by policy].

“However, a substantial positive social impact will arise through the provision of housing, including four one-bed affordable housing units, in meeting identified needs for both market and affordable housing.

“Financial obligations identified to mitigate adverse impacts arising from the proposed development cannot be met in full. However, [policy] acknowledges that in such circumstances contributions may be prioritised on the basis of the individual circumstances of each case.”

Speaking at the meeting, agent Gethin Beynon said the project had a “significant economic value” of around £10m, and the local applicant had “a sense of stewardship to the local community,” offering affordable housing and community infrastructure towards highways and education.

Approval was delegated to the council’s head of planning to approve the application, subject to the completion of a Section 106 planning obligation, making community financial contributions.

The Section 106 agreement was recently agreed, with the application now formally approved.

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World of engineering and welding SPARCs interest in Ysgol Harri Tudur’s female learners

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AN EVENT hosted by Ledwood Engineering gave girls from Year 8 and 9 at Ysgol Harri Tudur first-hand experience of the world of engineering recently. 

Engineering is a booming sector in Pembrokeshire with a high demand for skilled workers in exciting career pathways associated with the development of low carbon and renewable energy industry and the Celtic Freeport. 

The young women heard from industry experts on the importance of engineering in Pembrokeshire, and had hands on experience using a welding simulator, at the company’s Pembroke Dock site. 

The learners are part of the County’s SPARC (Sustainable Power and Renewable Construction) initiative aimed as inspiring and empowering young females to consider careers in science, technology, engineering and mathematics (STEM) pathways where females are under-represented in the workforce. 

SPARC is funded through an alliance comprising Blue Gem Wind, Ledwood Engineering, Port of Milford Haven, RWE Renewables, Pembrokeshire County Council, Pembrokeshire College and the Swansea Bay City Deal. 

Mrs Laura Buckingham, SPARC practitioner at Ysgol Harri Tudur said: “Our learners had a fantastic experience at Ledwood Engineering.  They were given lots of advice by industry experts on the different career options and pathways within the engineering sector.  

“They appreciated the opportunity to ask their questions and found the session very informative. Having the chance to trial their welding skills on the simulator was an experience they continue to talk about and has definitely piqued their interest.”

Poppy Sawyer, Year 8 SPARC learner added:  ‘It was a really good trip. Talking to the different people there has helped me know more about the jobs we could get which will be very useful when making choices for my future.”  

 “They helped us a lot by giving us lots of information. We were able to look around and try welding. It was really fun,” added Tianna Marshall, Year 8 SPARC learner.

The Regional Learning and Skills Partnership also launched its Explore Engineering interactive website at the event.

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