Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Connect with us
Advertisement
Advertisement

News

Senedd debate calls for greater regulation for debt collectors

Published

on

A BACKBENCHER has led a debate on debt collection amid concerns that bad behaviour is the norm rather than the exception among bailiffs.

Labour’s Jack Sargeant led a Senedd debate calling for greater regulation of debt collectors in Wales.

The Alyn and Deeside MS brought forward the proposal after The Times exposed British Gas debt collectors joking as they forced their way into the homes of vulnerable customers.

He said: “And the more I read about the behaviour of debt collectors and bailiffs, the more determined I became to do something.

Mr Sargeant told the chamber that a third of people contacted by bailiffs during the cost-of-living crisis have experienced behaviours that broke the rules.

“Many have faced intimidating behaviour,” he said. “For instance, a single mother was woken up at 6am, while it was still dark, by male bailiffs knocking on the door.

“Her children were scared and she became too anxious to sleep.”

‘Huge toll’

Mr Sargeant raised concerns about misinformation, citing the example of a company in Wales telling people they can be imprisoned, which has not been the case since 2019.

He said a widow’s car was clamped, stopping her getting to work in the ambulance service, despite her having paid off council tax debt with inheritance from her late husband.

He told MSs that half of people contacting Citizens Advice for help with debt collectors are in council tax arrears as he backed the charity’s calls for a statutory code of practice.

Mr Sargeant said: “Indebtedness and, in particular, the involvement of debt collectors and bailiffs, takes a huge toll on people’s physical and mental health.”

Mark Isherwood shared his concerns but warned that lawyers have advised that a bill to regulate debt collection and enforcement would be outside of the Senedd’s powers.

Conservative MS Mark Isherwood
Conservative MS Mark Isherwood

‘Unworkable’

The Conservative MS for North Wales argued a code of practice could only be voluntary, suggesting this would make the proposal unworkable.

Mr Isherwood highlighted an existing legal requirement for a debt collection agency to register and follow guidelines set out by the Financial Conduct Authority.

He said debt recovery that would be deemed harassment is not allowed, including entering a debtor’s home without consent or pressuring people to make payments they cannot afford. 

Sioned Williams warned that people have been pushed into Victorian levels of poverty.

Plaid Cymru's shadow social justice minister, Sioned Williams
Plaid Cymru’s shadow social justice minister, Sioned Williams

The Plaid Cymru politician raised the equality committee’s report on unsustainable debt fuelled by the cost-of-living crisis which painted a bleak picture.

She said: “What is frustrating is that the urgent steps needed to prevent people from falling into the debt trap, outlined in our most important recommendations, haven’t been taken yet.”

The South Wales West MS backed Mr Sargeant’s motion, which called for a duty on public bodies to only use debt collectors that sign up to a code of conduct.

Mike Hedges told the chamber that people need support with underlying issues such as substance abuse and gambling addiction.

“Most end up in debt due to a catastrophic occurrence in their lives,” said the Labour MS for Swansea East, who raised concerns about lax background checks by debt collection firms.

‘Debt bonfire’

Jane Dodds, the Lib Dem leader in Wales, called for a “debt bonfire” which would see the Welsh Government buy bad debt and cancel it for the poorest people in Wales.

Jane Dodds MS, leader of the Welsh Liberal Democrats
Jane Dodds MS, leader of the Welsh Liberal Democrats

While agreeing with the motion’s principles, Jane Hutt said powers on the debt enforcement industry are not devolved as she called for more effective regulation at a UK level.

The social justice minister told MSs the Welsh Government has taken steps within its powers to ensure the collection of council tax arrears is managed in a just and sensitive way. 

Ms Hutt said: “All the local authorities have made a commitment to implement the council tax protocol for Wales, an important step to changing the culture of council tax enforcement.”

She added that ministers would abstain but Labour backbenchers would have a free vote on the member’s legislative proposal.

During plenary on Wednesday December 13, the motion was agreed with 27 for, 25 abstentions and none against.

Community

Local firefighters to run search and rescue training exercise ‘High & Dry’

Published

on

MID and West Wales Fire and Rescue Service (MAWWFRS) will be carrying out a realistic Search and Rescue training exercise on Monday (Apr 7), aimed at enhancing emergency response capabilities.

The exercise, named ‘High & Dry’, will take place between 6:30pm and 8:30pm at Crown Buildings, Church Street, Llanelli. The session will allow crews to practise specialist rescue techniques, including Rescue from Height using the Turntable Ladder.

To ensure a lifelike environment, synthetic smoke will be used during the training. Members of the public may notice smoke escaping from windows and doors, or see emergency vehicles and personnel at the scene. The fire service is reassuring residents that there is no cause for concern.

Watch Manager Gavin Wilkins said: “It’s vital to utilise real buildings as it provides a realistic environment and opportunity to prepare our crews to effectively deal with incidents of this nature. We would like to thank the owners of Crown Buildings in Llanelli for the use of the premises for this exercise.”

The service also thanked the public for their cooperation and understanding while crews undertake this important training.

Continue Reading

Crime

Fined for dropping cigarette at Milford Haven Tesco

Published

on

A LLANELLI man who dropped a cigarette outside Tesco in Milford Haven has been fined over £570 after failing to attend court.

Mark Evens, aged 42, of Llys Westfa, Llanelli, was found guilty in his absence at Haverfordwest Magistrates’ Court on Thursday (Apr 3).

The court heard that on September 3, 2024, Evens discarded a cigarette butt in a public place to which section 87 of the Environmental Protection Act 1990 applied.

He was fined £220 and ordered to pay a victim surcharge of £88 and prosecution costs of £266.66. A collection order was made, and the full balance of £574.66 must be paid by May 1.

Continue Reading

Crime

Court adjourns marine enforcement case

Published

on

A SWANSEA man failed to appear in court after being accused of refusing to comply with a marine enforcement officer.

Ieuan Rhys Davies, aged 29, of Seaview Terrace, Penclawdd, is accused of failing to stop his vessel when directed by Marine Enforcement Officer Matthew Dawkins on June 6, 2024.

The case, brought under the Marine and Coastal Access Act 2009, was adjourned until May 1 at 2:00pm.

Magistrates have ordered that Davies must attend the next hearing or risk a warrant being issued for his arrest.

Continue Reading

Charity6 hours ago

Royal visit celebrates Pembrokeshire charity’s community impact

STAFF, volunteers and visiting pupils at Lower Treginnis Farm were delighted to welcome a very special guest on Wednesday (April...

Business18 hours ago

Valero refinery escapes Trump’s new tariffs

Fuel imports spared as US tries to avoid price hikes THE VALERO oil refinery in Pembroke has escaped the impact...

Crime1 day ago

Leaked messages point to leadership crisis at HMP Parc

Staff mocked suicide and bragged about assaults as G4S failed to intervene A CULTURE of violence, cruelty and neglect flourished...

News1 day ago

Cleddau Bridge Hotel site housing development takes a step forward

CASTELL GROUP, in partnership with Pembrokeshire County Council, have completed the sale for the redevelopment of the former Cleddau Bridge...

Business1 day ago

Pembrokeshire Council rules out ‘toxic tourism tax’ – for now

VISITORS to Pembrokeshire will not face a new overnight tourism tax—at least not during the current county council administration. As...

News2 days ago

Shellfish gathering labelled ‘out of control’ in Saundersfoot

COUNCILLOR DEMANDS ACTION AS 250 COCKLE PICKERS DESCEND ON LOCAL BEACH ANGER is growing in Saundersfoot after more than 200...

Crime2 days ago

In court charged with intentional strangulation of woman

A PEMBROKESHIRE man is to appear before a Crown Court judge for trial charged with the intentional strangulation of a...

Crime2 days ago

Leaked messages reveal shocking culture at HMP Parc amid misconduct probe

The facility houses many prisoners from Pembrokeshire, and is the largest jail in Wales A SERIES of leaked messages obtained...

Business2 days ago

SpaceX eyes Milford Haven for new UK facility

Talks underway for rocket factory at former Black Bridge armament depot SPACE-X, the aerospace company founded by billionaire Elon Musk,...

Crime3 days ago

Victims praised as 1980s child rapist jailed for 16 years

A POLICE detective has praised the “immense strength” of two survivors of child sexual abuse after their attacker was finally...

Popular This Week