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Charities warn older people about insulating lofts with spray foam  

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THE WALES Against Scams Partnership (WASP) is urging older and other vulnerable people to seek advice before agreeing to insulate their lofts with spray foam following a spate of rogue traders misleading older people worried about soaring energy bills.  

The Partnership warns that while spray foam is legal, it is only appropriate in specific and limited circumstances and should only be applied by specialists. It should never be marketed as a quick fix solution to loft insulation problems as improper use can cause structural damage and make it very difficult to sell a property, as mortgage lenders are becoming increasingly cautious about spray foam.  

Age Cymru’s policy officer Sam Young, who heads WASP, says “We understand that many older people are worried about how they are going to pay their fuel bills this winter and as a result may be even more vulnerable to rogue traders.  

“Previous studies have shown that older people are the most likely age group to be targeted by scammers, with data from National Trading Standards showing that 85% of victims of doorstep scams are over 65.   

“In all situations we would urge older people to seek expert advice first and then make sure they’re claiming all their entitlements.  

“However, millions of pounds worth of support, including £200m worth of Pension Credit, go unclaimed in Wales each year.    

“Age Cymru publishes a free guide called More Money in Your Pocket that offers information about a range of benefits and how to go about claiming them.”  

Care & Repair Cymru, also a WASP member, provides home safety improvements for their clients.  From their work in the community, they found:  

One client paid more than £4,000 for spray foam loft insulation that was sold by a doorstep trader. The clients were older people with various health problems, including sight and hearing loss and would have appeared vulnerable to the rogue trader.  

  • Another older client was persuaded to pay a £2,000 deposit for spray foam. Their family stopped the work from going ahead.  
  • One rogue trader claimed that a UK Government grant would cover most of the work, and that the client would ‘only’ have to pay £2,500 for installation.  
  • An older client bought spray foam loft insulation for £3,500 and found they were unable to sell their house as a result. It cost £2,000 to remove the foam before the house could be put back on the market. However, the house was off the market for two months and during that time property value had dropped by £15,000.  

Care & Repair Cymru’s chief executive Chris Jones says “Making your home more energy efficient is still important for your health, your finances, and the climate. However, we would urge people to be cautious and to do lots of research before going ahead with spray foam insulation work.  

“Some local authorities have trusted trader lists, while they all should be able to advise on housing and environmental health queries.    

“Trading Standards will have lists of approved traders under their ‘Buy with Confidence’ service while local Care & Repair Cymru branches will be able to offer advice on reliable contractors working in their areas.”  

Tony Neate, chief executive officer at Get Safe Online added “Although traditionally you think of rogue builders approaching you on your doorstep, it’s also important not to be conned by online adverts.  “Before you commit, make sure you do your homework. Check that the builder is reputable by looking at reviews and ensure your mortgage provider agrees with any alterations you’re thinking of doing.” 

If you want to talk to someone directly about benefits and entitlements, and any of the issues raised in this news release call Age Cymru on 0300 303 44 98 (charged at a local rate) Monday to Friday between 9am and 4pm. You may also email [email protected] or visit www.agecymru.org.uk/cost-of-living.  

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Community

Cheesy names for Folly Farm’s five Humboldt Penguin Chicks

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FOLLY FARM has announced the arrival of five new baby Humboldt penguin chicks—the first penguin chicks to hatch at the zoo since 2021!

Keepers have resumed breeding Humboldt penguins as part of a managed European Breeding Programme for the species, facilitated by their membership with the European Association of Zoos and Aquariums (EAZA). These chicks are the first to arrive at the zoo in three years!

Humboldt penguins are classified as a vulnerable species, facing numerous threats in the wild. Breeding had been on hold at Folly Farm, and the keepers are thrilled to be able to breed again.

The delightful new penguin chicks are growing rapidly and are snug in their nest boxes, cared for by both parents who alternate feeding duties while the other enjoys a swim in the pool. Chicks can double or even triple in weight every couple of days! In a few weeks, they will leave their nests and be taken by experienced keepers to their Penguin Nursery facility, where they will spend a few weeks learning to feed on whole fish and swim in their small ‘baby pool’, before graduating to the main pool with the rest of the colony.

The naming theme for this season is cheese, with the chicks being named Mozzarella, Camembert, Cheddar, Halloumi, and Gorgonzola. Who doesn’t love cheese?

Penguin Keeper and Assistant Zoo Manager Caz Davies shared her excitement: “We’re so excited to have chicks again. Each breeding season, keepers choose a catchy naming theme to easily identify the birds. Penguin chicks can’t be sexed until they’re a bit older and feather samples can be taken, so we’ll just have to wait for a gender reveal for now!”

‘Mozzarella’ was the first to hatch on 30 March to parents, ‘Magnum’ and ‘Feast’, followed by ‘Camembert’ on 2 April, whose parents are ‘Perci’ and ‘Puffy’. ‘Cheddar’ arrived soon after on 5 May to ‘Whippy’ and ‘Pippy’, and ‘Halloumi’ hatched on 10 May to first-time parents ‘Einstein’ and ‘Darwin’. ‘Gorgonzola’ is the youngest chick and hatched on 14 May to ‘Popple’ and ‘Pudding’.

Penguin Coast is currently home to 22 Humboldt and 14 Macaroni penguins. Guests won’t be able to see the newest arrivals quite yet—but keep watching Folly Farm’s website and social platforms for updates!

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Business

Tafarn Sinc community pub’s call to keep disabled access granted

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A PEMBROKESHIRE community pub, which earned the support of a Hollywood star, has been allowed to keep a disabled access walkway and restored platform used for performances by local choirs.

In a retrospective application submitted to Pembrokeshire Coast National Park, Cymdeithas Tafarn Sinc sought permission to retain works at the Tafarn Sinc community pub in Rosebush.

In its submission, the community group said: “An existing platform adjacent to the pub has been restored and slightly expanded; with a new access walkway installed.

“The walkway was added for Health and Safety reasons and allows both able bodied and disabled people to safely access the platform. The platform is used for a variety of activities, such as performances by local choirs.

“The platform was formerly railway platform on a small branch line, and has been restored to look as it did when it was operational.”

The works were undertaken in 2022, the application said.

Tafarn Sinc had been in danger of closing when the old landlord and landlady retired back in 2017 but a huge fund-raising effort that attracted worldwide interest – including support from Hollywood star Rhys Ifans – meant it is now owned and run by the local community.

Campaigners raised a staggering £325,000 in little more than three months to buy the pub and keep it open and at the heart of community life.

Other public figures like Huw Edwards, Jamie Owen, Dewi Pws, Dafydd Hywel and ‘Heno’ presenter Mari Grug gave their support, with £200 shares bought by people from all over the world.

An officer report for the scheme proposed said: “The pub itself is constructed from corrugated metal and has an historical, industrial appearance. Historically, Rosebush Railway Station was adjacent and to the west of the pub building, built as part of the same development in the latter 19th century.

“A section of the Maenclochog Railway and platform still exist and form part of the pub and village’s visitor attraction. An inaccessible platform mock-up of a family of passengers had existed prior to this current development.”

Recommending approval it said: “The scale of proposal is proportionate to the existing ‘railway’ features and will create little impact on the special qualities of the National Park.

“There is concern however that the proposal could create an amenity impact for which this proposal has not been assessed for. An appropriate condition restricting the use of the development to prevent harmful noise pollution is therefore included.”

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Community

Broad Haven surfers to join national protest against sewage

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BROAD HAVEN Beach will be one of over 30 locations across the UK hosting protesters today, as thousands take to coasts and rivers to demand an end to sewage pollution. The nationwide protests are organised by Surfers Against Sewage (SAS), who are calling for immediate action to stop the sewage discharges that are contaminating the UK’s waterways and harming both ecological and human health.

From Cornwall to Edinburgh, local beaches and rivers will see demonstrations, with flagship protests at West Pier in Brighton and Gyllyngvase Beach in Falmouth. Notably, double Olympic gold medallist Dame Kelly Holmes will join protesters on the south coast, highlighting the widespread support for the cause.

Giles Bristow, CEO of Surfers Against Sewage, commented: “Once again, the public face a grim choice this summer – risk swallowing sewage or forgo a dip in the water. This year offers an opportunity to turn our collective anger into action and end the sewage scandal. Politicians must now listen, with a general election imminent and public sentiment clear. All parties need to show genuine and quantifiable commitments to eliminate sewage pollution, or they will face the consequences.”

The issue of water quality is expected to be a significant factor influencing voters in the next general election, which must occur before January 2025. In June, regulator Ofwat will deliver recommendations on water companies’ investment plans for the next five years. Water companies have proposed £11 billion in investment to reduce sewage discharges, with corresponding increases in customer bills, a move that has sparked public outrage, especially considering the profits paid out to water company executives and shareholders.

According to the Financial Times, water companies in England and Wales paid out £2.5 billion in dividends over the past two financial years, and over £78 billion since privatisation 33 years ago.

Bristow added: “Thousands are protesting this weekend to demand clean seas and rivers. We need ambitious plans to end sewage pollution in high-priority nature sites and the waters we swim, surf, and paddle in by 2030. The public will not tolerate this broken system any longer.”

Dame Kelly Holmes, set to paddle out with protesters in Brighton, emphasised the importance of clean waterways: “I love nothing more than getting out into the open water on my paddle-board – it does wonders for my mental health, and there’s a strong sense of community among those who use our wild waterways. But this special pastime is tainted by the persistent risk of pollution. It’s shocking and infuriating that whole generations are deprived of safely enjoying our blue spaces. Our waterways are crucial for our health and wellbeing, and it’s scandalous how they are treated.”

In 2023, there were 584,001 recorded sewage discharges across England, Scotland, and Wales—a 51% increase from the previous year—totaling 12,966,322 hours of sewage released into waterways. United Utilities was the worst offender, with 97,537 discharges, followed by Yorkshire Water and Severn Trent Water. Welsh Water reported 108,860 discharges, although these figures are not directly comparable due to different reporting methods.

This weekend, paddle-outs will occur in most water company catchments, including Scottish Water, which recorded 15,289 spills last year, and Northern Ireland Water, which lacks discharge data due to insufficient monitoring.

The Environment Agency claims that 100% of storm overflows in England are now fitted with monitoring devices. However, SAS analysis reveals that monitors at 1,930 storm overflows, representing 13.3% of the total, are operating below 90% capacity, suggesting that the reported figures for England in 2023 are underestimated.

Local protest organiser and SAS supporter Sally McGee highlighted the impact on Tynemouth’s beaches: “Every surfer across the UK knows the risk of getting sick if they surf. Many beaches around Tynemouth are subjected to raw sewage discharge during storms. It’s upsetting and feels like we are going backwards in time. We demand an end to sewage discharges in our bathing waters by 2030.”

Surfers Against Sewage is calling for the end of sewage discharges into all bathing waters and high-priority nature sites by 2030, urging water companies, regulators, and politicians to prioritise people and nature over profit.

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