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Concerns over access to hearing services in Wales

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CONCERNS have been raised about access to hearing services, with statistics showing the number of people on waiting lists for a hearing aid has ballooned by 150% in three years.

Janet Finch-Saunders told the Senedd that 527,100 adults – 17% of Wales’ population – have a degree of hearing loss that would benefit from treatment such as hearing aids.

She said that 4,000 people were waiting for a hearing aid appointment three years ago but by September 2023 that number had reached nearly 10,000.

Highlighting that Wales has the highest proportion of over-65s of any UK nation, she told the chamber it is imperative to develop the best hearing services possible.

She explained that incidence increases by about 1% per year of age, so 80% of 80-year-olds and 90% of 90-year-olds will have hearing loss.

The Aberconwy MS raised concerns about a “postcode lottery” in terms of waiting times.

She said only one patient waited longer than 14 weeks in Swansea, 583 in Hywel Dda and a staggering 1,674 in the Betsi Cadwaladr University Health Board area.

Ms Finch-Saunders pointed out there is also an inconsistent spread of audiologists employed by health boards with five in Powys and 65 in Betsi Cadwaladr.

Calling for greater collaboration with independent providers such as Boots and Specsavers, she argued it would help health boards add capacity and improve access.

She said the model, which is in use in England and Ireland, has provided services at a third of the per-patient cost compared to hospital services.

Ms Finch-Saunders highlighted that the National Deaf Children’s Society (NDCS) found that 26% of families were dissatisfied with waiting times for paediatric audiology.

She told MSs: “Health needs to work with education, which has seen a 17% reduction in teachers of the deaf in Wales since 2011.”

Ms Finch-Saunders added that NDCS has found that some children are being denied individual development plans under Wales’ new additional learning needs system.

She warned: “Hearing loss cuts people off from each other. This can increase the risk of social isolation, cognitive decline and other mental issues.

“And I’m given to understand that it can actually bring on early dementia and Alzheimer’s.

“Too often, deaf people who simply cannot hear quite often feel that they are referred to as ‘daft’ people – and that’s the stigma that we’ve got to get rid of.”

Mark Isherwood, who lost his hearing as a younger person, urged ministers to recognise that demand for audiology services is only going to increase.

He echoed calls for the NHS to work with community audiology service providers.

Natasha Asghar, a fellow Conservative, who represents South Wales East, highlighted a Senedd event on adult age-related hearing loss that she sponsored on Tuesday.

Joel James, who spoke about his own experiences of hearing loss at the event, said hearing impairment is linked to cognitive decline but when aids are fitted, it ceases immediately.

He said: “If we look at child development, we know of social isolation, the impact in terms of speech and language, and then also the social skills that can be impaired.

“And then if we look at when we become adults, in terms of the working environment, there are 4.4 million in the entire UK that have hearing difficulties.

“Many of them feel that they’re being discriminated against in the working environment.”

Russell George, the Conservatives’ shadow health minister, emphasised the need for early intervention and diagnosis, saying it can bring a saving down the line.

Responding to the short debate on February 7, Eluned Morgan recognised that hearing loss can be devastating at any age and can leave people feeling isolated.

The health minister said audiology services are delivered differently from the rest of the UK, arguing there is a stronger emphasis on primary and community care than elsewhere.

Baroness Morgan said she does not have any principled objection to exploring private sector options but the Welsh Government will prioritise public sector provision.

“If they can’t do it, then, obviously, let’s look at alternatives,” she told the chamber.

“But I would like to give this a fair wind, and I guess the health boards are on notice that they’ve got to deliver on what we’re asking them to deliver.”

She added: “Let’s stick to the plan, and, if they don’t deliver, then there’ll be ructions.”

Community

Grieving family’s aim to protect young drivers in memory of daughter

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PEMBROKESHIRE COUNTY COUNCIL Road Safety Team have worked in partnership with the family of a young woman killed in a road traffic collision to launch an intervention for young drivers in our County and beyond.

Ella Bee’s Story aims to prevent further deaths on the road, particularly among the 17 to 25-year-old age group, and concentrates on the Fatal 5, peer pressure, driver behaviour and how to reduce the risks both as a driver and passenger.

Twenty-one year-old Ella Smith was killed in a road traffic collision on the Broad Haven road in 2021 and her family are bravely telling their story of the night it happened and the aftermath of losing Ella.

Two drivers involved in the collision were jailed for ten years each having been convicted of causing death by dangerous driving and causing serious injury by dangerous driving.

The intervention was launched recently and will be available to all schools and young peoples’ groups in the County, along with Pembrokeshire College.

The Road Safety Team worked closely with the family to put together the intervention which includes the production of two videos that can help educate all young drivers, and any adults with young drivers in the family.

Following the launch Ella’s mother Maria said: “We as a family and Ella’s best friends have worked tirelessly with Pembrokeshire County Council to produce a presentation on road safety to be delivered to schools, colleges and youth groups to educate young drivers on the devastating impact that losing Ella has had on us all.

“Ella your legacy will live on and you will forever be remembered for helping others even now.”

Cabinet Member for Residents’ Services Cllr Rhys Sinnett added: “The launch of Ella Bee’s Story was incredible moving. Ella’s family has been incredibly brave in their determination to ensure her tragic death is not in vain and this project will help other young drivers stay safe on our roads.”

For further information about how your school or youth group can access Ella Bee’s Story please email [email protected]

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Community

Storm Éowyn upgraded to ‘danger to life’ amber warning for Wales

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THE MET OFFICE has upgraded its weather alert for Storm Éowyn to an amber warning, signifying a “danger to life” as strong winds and heavy rain approach Wales and other parts of the UK. The warning is in effect from 6:00am to 9:00pm on Friday, covering northern Wales, Northern Ireland, northern England, and southern Scotland.

Strong winds and widespread disruption

The amber alert warns of winds reaching 60-70 mph inland and up to 90 mph in exposed coastal areas and high ground. The Met Office advises that flying debris poses a risk to life, while power cuts, travel disruption, and property damage are highly likely.

Road, rail, air, and ferry services are expected to face delays and cancellations. Homes and businesses may also sustain structural damage as the storm progresses.

Areas in Wales under amber warning:

  • Conwy
  • Denbighshire
  • Flintshire
  • Gwynedd
  • Isle of Anglesey

Alongside the amber alert, two yellow warnings for wind cover all of Wales on Friday, lasting from midnight Thursday to midnight Friday. A separate yellow warning for rain is also in effect from midnight to 9:00am on Friday, predicting 15-25 mm of rain across much of Wales and 40-60 mm in higher elevations. The heavy rainfall may lead to surface water flooding in some areas.

A Met Office spokesperson said: “Storm Éowyn will move across the northwest of the UK on Friday, clearing northeast by Friday night. This will bring a spell of very strong west to southwesterly winds, with a brief reduction in wind strength as the storm’s centre passes over certain areas. Winds will then increase rapidly before gradually easing later on Friday.”

Residents are urged to secure loose outdoor items, avoid unnecessary travel, and monitor updates as the storm approaches.

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Crime

Only 3% of sexual offences reported to Dyfed-Powys Police result in a charge

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MORE than 1,600 rape and sexual offences have been reported to Dyfed-Powys Police in the last year, but just three per cent resulted in a charge or summons. 

New data obtained by Sexual Abuse Compensation Advice (SACA) has revealed that between September 2023 and 2024, a total of 1,686 offences were reported to the force but just 47 resulted in a charge or summons.

Sexual Abuse Claims Specialist, Ellie Lamey says it is “staggeringly low” and “it is important victims know that support is available.”

In the last year, there were 1,141 sexual offences reported to Dyfed-Powys Police as well as further 545 rapes. 

Of those, just 47 resulted in a charge with 552 offences still under investigation. 

According to the force, the majority of rape and sexual offence victims and alleged perpetrators were between the ages of 0-17.

Sexual Abuse Compensation Advice also obtained new data from the Criminal Injuries Compensation Authority (CICA) – which is a government-backed organisation that can offer compensation to victims of sexual abuse.

In the last year, the CICA received 13,313 applications from alleged victims of sexual assault or abuse. 

Of those, 1,763 received compensation – that’s just 13 per cent. 

CICA Specialist at SACA, Ellie Lamey said: “The number of sexual assault/abuse victims who have applied for CIC is staggeringly low compared to the number of offences being reported to police forces across the UK.”

This, along with mammoth delays in the court system and the early release of prisoners is, of course, hugely concerning for victims. 

SACA’s investigation revealed the main reasons why victims are rejected by the CICA. They include: the incident was not a ‘crime of violence’, the application was made outside the relevant time limit, failure to co-operate with bringing the assailant to justice and failure to co-operate with the CICA.

In the last year, the organisation paid out compensation totalling £18,463,509.85 to victims of sexual abuse.

Specialist Ellie Lamey added: “It is so important that victims know there is support available for them and not to be deterred or fearful of rejection.

“Victims should be aware that they can report historical periods of abuse/assaults to the police, regardless of the amount of time that has passed. 

“Victims can avoid rejections by ensuring they fully cooperate with the police in bringing the assailant to justice as well as seeking appropriate medical attention regarding any physical or psychological injuries sustained from the assault they are a victim of.

“CICA data from 2020-2022 shows that 18 per cent of applications are submitted outside of the two-year time limit, and of these 61 per cent went on to receive an award. 

“With relevant evidence, we can provide exceptional circumstances that have contributed to the delay in a victim submitting an application.”

Dyfed-Powys Police responded to the data saying that it had the second highest conviction rate for rape offences in England and Wales at 72.7% in the year to date.

However, the force said it recognises that there is still a lot more to do to ensure that all victims-survivors get the justice they deserve.

One of the force’s priorities is to provide a compassionate response to victims of rape and serious sexual assault and the relentless pursuit of offenders

The force joined Operation Sorteria Bluestone in 2022, the aim of which was to transform the policing response to rape and serious sexual offences (RASSO).

A spokesperson said: “We are committed to supporting victims-survivors of rape and sexual assault and all detectives are fully trained in the College of Policing Rape and Serious Sexual Offences Investigative Skills Development Programme (RISDP).

“We’ve revolutionised our response to rape victims-survivors by providing an option of speaking to an officer via video call utilising specialist software. This has enabled victims-survivors to have access to specialist support in an environment which is comfortable for them.

“Rape and sexual offences investigations can be complex and due to their very nature can take longer than 12 months to investigate thoroughly.

“The Government’s review also acknowledged that not all victims-survivors who report incidents to the police want to proceed with a criminal justice outcome. 

“As such, measuring charge rates within a 12-month period against the volume of crime reported can be sometimes misleading.”

The police spokesperson added: “We would urge anyone who has been a victim-survivor of a sexual offence to please come forward and get the support they rightly deserve.

“Whether a victim-survivor chooses to involve the police or not, support is available to everyone. New Pathways is the largest sexual violence support provider in Wales, with extensive experience of delivering specialist support to adults and children affected by the trauma of rape, sexual assault or sexual abuse. 

“We would also encourage victims-survivors of sexual assault to seek help through sexual assault referral centres (SARCs). SARCs provide a safe space and dedicated care for people who have been raped, sexually assaulted or abused, and are here for everyone.” 

Sexual Abuse Compensation Advice (SACA) also offers a specialist service for anyone looking for support and advice after being affected by rape or sexual assault.

They operate a 24-hour helpline and live chat service which you can access on their website. 

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