Community
Public want government in Wales to prioritise cost of living, health and housing
THE WELSH public want government to prioritise addressing the cost-of-living crisis, reducing NHS waiting lists and improving affordable housing provision above other challenges in the coming years, according to a new report published by Deloitte.
The State of the State 2024 is an annual report on attitudes to government and public services, published by Deloitte and the independent think tank Reform.
The research includes a survey by Ipsos UK of 5,815 UK adults aged 16-75, including 713 from Wales, as well as in depth interviews with leaders from across the public sector.
For the second year running, the cost of living crisis was the Welsh public’s top concern, mentioned by 77% of people surveyed, followed by NHS waiting lists, which were mentioned by 75%. These two areas of concern were the top priorities for members of the public in all UK regions.
The Welsh public’s next priorities for improvement were jobs and the economy (48%), social care for children, the elderly and vulnerable adults (46%) and the provision of affordable housing, which saw the number of people highlighting it as a key concern rise by 11 percentage points to 47% from the previous State of the State survey. Concerns about crime (40%) and the country’s infrastructure (36%) both increased by six percentage points.
The research also found that people in Wales are pessimistic about some of the issues they most want to see improved, with 61% of those surveyed expecting NHS waiting lists to get worse in future and 54% expecting the availability of affordable housing to worsen. However, the number of people expecting the cost-of-living crisis to get worse decreased to 55% from 79% in the previous survey.
Timely access to services top of public’s wish list
Asked how they would like to see public services improved, the top priority cited by 50% of people was being able to access decent quality services when they need them, while 42% wanted complaints to be dealt with effectively when things go wrong. The third response, highlighted by 41% of people, was to be able to access the same services wherever they live in the country, while 35% of those surveyed wanted better contact and communication.
Deloitte’s interviews with public sector leaders revealed that the successive crises of recent years have left their services ‘fragile’, their workforces ‘tired’ and their decision-making ‘reactive’. Those leaders told Deloitte that the public sector’s aspirations are too often beyond the reality of its resources, and reform is needed that will allow the sector to prioritise, work towards a collective vision and improve its ability to deliver.
While the survey found the Welsh public expect government spending to stay at current levels or go up (56%), Welsh public sector leaders indicated they expect spending cuts on the near horizon due to the challenging state of Welsh public finances.
The survey also found that trust in the Welsh government was down on the previous survey carried out in late 2022, but it still remains more trusted than the UK and Northern Ireland governments.
Liz Jones, Senior Partner for Wales at Deloitte, said: “Recent years have seen government and public services face successive disruptions, not least from COVID and the cost-of-living crisis. This year’s State of the State survey shows those years have taken a toll on the Welsh public’s optimism for the future and expectations for public services.
“Our interviews with public sector leaders also painted a challenging picture of the state of public services in Wales, and a difficult outlook that will require tough choices. But against that backdrop, we heard real optimism for the future of Wales. Leaders across government and public services told us that Wales has huge strengths to leverage.
“The challenge for any Welsh government is to come out of crisis mode, think more strategically and find a way to unlock the power of a small nation which has the capacity to be agile and innovative in how it delivers public services. There is undoubtedly an opportunity to use the power of devolution to deliver significant change.”
Ian Howse, Senior Partner for Wales at Deloitte added: “While our discussions with public sector leaders explored serious challenges for the Welsh public sector, interviewees were undoubtedly ambitious for the future. They argued that Wales needs to think longer-term, collaborate better within the public sector and better connect government and business to thrive in the years ahead.
“Consideration needs to be given to how public policy helps create economic growth by making Wales a location that businesses want to invest in. That means investing in the skills coming out of our universities and colleges, but also in good housing provision, robust infrastructure, well maintained parks, and a safe environment that appeals to investors.
“The Welsh government has put in place globally recognised policies on issues such as the rights of older people and children, wellbeing and climate. If that same innovative thinking is applied to economic development and understanding business, it could be a game changing development for Wales.”
Community
Call for better communication on closures of flood-hit Pembrokeshire roads
CALLS to improve the communication of road closures at a regularly flood-hit road at the entrance to Tenby are to be heard later this week.
The Gumfreston area near the south Pembrokeshire seaside town is regularly hit with flood, and councillors recently heard its existing warning system appeared to not like working when its wet.
In a submitted question before the December 12 meeting of Pembrokeshire County Council, Cllr Rhys Jordan will say: “The B4318 at Gumfreston is prone to persistent flooding during adverse weather conditions, leading to road closures that disrupt travel and pose safety risks for residents and motorists.
“Currently, closures are not effectively communicated to residents, causing inconvenience, delays, and potential hazards. An efficient alert system would provide timely information to residents, allowing them to plan alternative routes and ensuring safety.”
Back in October, Cllr Jordan had asked at full council for an update on progress made toward improving the flood warning system in the Gumfreston area.
He had asked: “Can you give me an assurance that the flood warning system will actually work this autumn and winter?
“Only yesterday [October 16] the road was flooded and no warning signs were on; it seems to work when the road is not flooded, but they don’t like operating when its wet.”
He described it as “probably the most closed road in the county,” but one where there was the least communication on.
Members were given a ‘full commitment’ improvements to the warning systems would be made.
Community
Plans to relocate Pembroke Dock police station submitted
AN APPLICATION to move Pembroke Dock’s police station from its “no longer fit for purpose” Water Street location to a former council building have been submitted to county planners.
Dyfed Powys Police, through agent Asbri Planning Ltd is seeking a change of use of the former Public Information Centre, Argyle Street, Pembroke Dock to a police station.
A supporting statement says the former Public information Centre has been deemed surplus to requirements due to changes in working patterns, with Dyfed Powys Police declaring a strong interest in purchasing the property “to enable a more efficient building to house their new model hub for policing” than its current building in nearby Water Street.
It adds: “Should planning be approved, Dyfed Powys Police will progress with the sale of the current police station with the property then being advertised for sale on the open market.”
The statement says: “The Public information Centre was formerly used by Pembrokeshire Council to accommodate a number of services including adult and children social services and housing. The use of the building was predominantly used as an office for council operatives, however, due to a shift in working environment and the council employing a flexible approach to working, the use of the building was deemed surplus to requirements. Accordingly, the use of the building by the Council ceased in early 2024 and the and the services moved online. The building has been vacant since and it is an expense to the council to keep maintain the building with no business use.”
It goes on to say: “The proposed re-location of the police operation from Water Street to Argyle Street will require no alterations to the building; it is considered adequate for the intended use with no changes required. The nature of policing also means the transition should be seamless as it is akin to a business use moving back into the property. The office is served by adequate parking for the intended number of employees without a need for any additional spaces.”
The application will be considered by county planners at a later date.
Community
Haverfordwest antisocial behaviour action a ‘waste of money’
A PUBLIC protection order, introduced in the centre of Haverfordwest to tackle antisocial behaviour more than two years ago has been a “waste of taxpayers’ money,” with no prosecutions or penalties issued, councillors will hear.
Prior to its backing in mid 2022, a plan to introduce a Public Spaces Protection Order (PSPO) in Haverfordwest town centre had been under discussion for some time, with a public consultation on the matter, as well as previous debates by Pembrokeshire County Council.
The proposals were brought by the town’s five county councillors, initially prompted by anti-social behaviour and drinking issues at the skate park and were developed in partnership with Dyfed-Powys Police.
Claims had previously been made that “gangs of feral children are roaming around town”, with members of the public subject to verbal and physical abuse in Haverfordwest, and a “criminal element” dealing drugs in the town.
The PSPO gives police and PCSOs additional powers for three years to issue a fixed penalty notice of £100 if someone fails to comply with a request to cease consumption of intoxicating substances in a designated area.
At the time, Cllr Jacob Williams said on “civil liberties grounds” he was shocked to see what was being proposed.
“I think this is way over the top and not a proportionate response,” he said.
The PSPO area includes the Withybush retail area, the river alongside Morrisons, Barn Street, Horsefair roundabout, Rifleman Field, skatepark, Fortunes Frolic and out to the train station.
After a lengthy debate the introduction of a PSPO was approved 30 votes for and 21 against, with four abstentions.
The December 12 meeting of Pembrokeshire County Council will receive a submitted question by Independent Group leader Cllr Huw Murphy on the subject.
“At full council on July 14, 2022 a decision was made to implement a Public Space Protection Order (PSPO) within certain areas of Haverfordwest.
“A Partnership Panel held on May 23, 2024, received confirmation that since this PSPO was implemented there have been no prosecutions or fixed penalties issued. There was a cost implication in implementing this PSPO for PCC, money that we can ill afford to spend when ample legislation exists for dealing with antisocial behaviour.
“Therefore, can it be agreed that in future such applications are given greater scrutiny to avoid further waste of taxpayers’ money and what actually reduces antisocial behaviour is increased pro-active policing not more legislation?”
Cllr Murphy’s question will be heard at the December 12 meeting.
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