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National review urges reform of Welsh Fire and Rescue Authorities

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A MAJOR new report has highlighted significant weaknesses in the governance of Wales’ Fire and Rescue Authorities (FRAs), calling for urgent action from the Welsh Government to address long-standing concerns. The Auditor General for Wales has criticised the current governance structures as lacking the necessary expertise and oversight required to manage the vital emergency services these authorities provide.

Fire and Rescue Authorities, which are responsible for fire-fighting, promoting fire safety, and responding to road traffic accidents, play a critical role in protecting Welsh communities. However, the Auditor General’s review warns that the system designed to govern these authorities is not fit for purpose, raising concerns over accountability and effectiveness.

Pembrokeshire fire crews in action: The Auditor General’s report highlights concerns over the lack of specialist knowledge among the authorities governing these essential services. (Pic: Herald)

What do councillors know about fire fighting?

One of the key findings of the report is that the current governance model for FRAs, which relies exclusively on councillors nominated by their local authorities, is not aligned with the specialist nature of fire and rescue services. Members of FRAs are drawn from local councils, often with little or no prior experience in fire and rescue, meaning they lack the technical knowledge required to make informed decisions on crucial public safety matters.

“Fire and Rescue Authorities provide vital services, and it’s important that they are governed in a manner reflecting the public and environment they serve,” said Adrian Crompton, the Auditor General for Wales. He urged the Welsh Government and the FRAs themselves to address these governance weaknesses and ensure that the people tasked with overseeing these services are properly equipped for the job.

The report highlights that while elected councillors provide important community representation, this does not guarantee the specific skills needed for governing such specialised services. As a result, there is a significant gap in knowledge and experience that poses a risk to the effective oversight of fire and rescue services across Wales.

Fire engines responding to an emergency: Despite their critical role, Fire and Rescue Authorities are overseen by councillors with limited fire service expertise, prompting calls for urgent reform. (Pic: Herald)

Limited training and short-termism of positions

The review also revealed that many FRA members do not receive sufficient training to help bridge this knowledge gap. Of the three FRAs in Wales—North Wales, South Wales, and Mid & West Wales—only the latter provides a structured programme of training and development for its members. Elsewhere, training is sporadic and not consistently aligned with members’ individual needs, leaving many unprepared for the responsibilities they face.

In addition, the high turnover of FRA members, with frequent changes in membership due to local elections, further complicates the situation. The report found that this constant churn of councillors prevents the development of long-term expertise within the FRAs, making it difficult to maintain a knowledgeable and engaged governing body.

“Governance requires stability, expertise, and a clear understanding of roles and responsibilities,” the report states. However, the review found that in practice, many members did not demonstrate a clear understanding of their governance duties, further weakening the effectiveness of decision-making processes.

Incident Command Centre: With a combined budget of £200 million, the Auditor General urges the Welsh Government to strengthen the governance of FRAs to ensure value for money and effective service delivery. (Pic: Herald)

Lack of scrutiny and accountability

Another significant concern raised in the report is the lack of rigorous scrutiny and challenge within FRA governance structures. The review found that in many committee meetings, there was minimal questioning or discussion on important matters, including strategic risk management and performance oversight. This raises fears that decisions are being made without sufficient scrutiny, potentially putting public safety at risk.

The Auditor General also expressed concerns over the lack of diversity among FRA members, with the majority being male and few representatives from ethnic minority backgrounds. This lack of diversity, the report argues, reduces the ability of FRAs to reflect the communities they serve and engage with a broad range of perspectives on public safety issues.

The report further criticises the absence of regular evaluations of individual FRA members’ contributions, meaning there is no mechanism to assess whether members are fulfilling their roles effectively. This, coupled with the lack of structured training, results in a governance system that is not fully accountable to the public.

A lack of scrutiny in governance meetings raises fears that key decisions are being made without proper oversight, potentially affecting public safety. (Pic: Herald)

Urgent calls for reform

This is not the first time Welsh FRAs have faced calls for reform. In 2018, the Welsh Government’s White Paper on FRA governance recommended reducing the number of elected councillors in favour of appointing non-executive members with specialist expertise in fire and rescue. However, these proposals were never implemented, leaving the current governance structures largely unchanged.

The Auditor General’s report echoes these earlier recommendations, urging the Welsh Government to revisit its governance model. It calls for a membership structure that better reflects the technical and operational demands of fire and rescue services, ensuring that those tasked with overseeing these services have the necessary skills and knowledge.

In particular, the report recommends that the Welsh Government conduct a comprehensive review of FRA governance to introduce clearer accountability mechanisms and improve the training and development available to members. This would include regular assessments of members’ skills and contributions, as well as a more formal approach to succession planning within the FRAs.

Fire crews after putting out fire in Havefordwest: A lack of scrutiny in governance meetings raises fears that key decisions are being made without proper oversight, potentially affecting public safety. (Pic: Herald)

Financial pressures not helping

The need for reform is made all the more urgent by the financial pressures facing the public sector. The combined budget of the three Welsh FRAs for 2024-25 is approximately £200 million, equating to £64 per head of the population. With such significant sums of money at stake, ensuring these funds are managed effectively is crucial, particularly in the current economic climate.

The report warns that the lack of robust governance could undermine the ability of FRAs to deliver value for money, with public safety potentially being compromised as a result. It emphasises that strong governance is essential for effective decision-making and the delivery of high-quality services, particularly in times of financial austerity.

Firefighters battling a blaze: The review found that FRA members often lack the training needed to make informed decisions on public safety matters. (Pic: Herald)

A long road ahead

The findings of the Auditor General’s review have put the Welsh Government under pressure to act swiftly. The issues identified are not new, but the report makes clear that the need for change is more pressing than ever. As public sector budgets tighten, and the complexity of fire and rescue services increases, the risks posed by inadequate governance structures could have serious consequences for communities across Wales.

Whether the Welsh Government will heed the Auditor General’s call for reform remains to be seen. However, the message from the report is clear: without action, the governance of Wales’ Fire and Rescue Authorities will continue to fall short of what is required to keep the public safe and ensure effective management of these essential services.

In the meantime, the public will be watching closely to see if the necessary reforms are put in place to address the serious issues raised in the report and ensure that Wales’ Fire and Rescue Authorities are governed with the expertise and accountability they deserve.

Responding, Joel James MS, Shadow Minister for Social Partnership, said: “It’s vital that those who form FRAs have the necessary skills and knowledge to maintain a high standard of service management.

“We’d encourage the Welsh Government to be led by this report and ensure that expertise can be retained in fire service governance.”

Education

Having a laugh? Scientists question inherited joke telling skills

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SCIENTISTS are starting to question whether being able to crack a good joke runs in the family, according to new research.

In the first ever study to look at the influence of genes and the environment on comedic abilities, scientists compared over a thousand twins by asking them to rate their own humour and create funny captions for cartoons.

The new findings, published in the journal ‘Twin Research and Human Genetics’, revealed that the scores people gave their own humour were influenced by both inherited and environmental factors.

However, when their captions were judged independently, there was no evidence that they inherited their humorous talents. Instead, all individual differences were shaped by their environment, though a small genetic effect could not be ruled out.

The results suggest that the reasons why you are funny or your jokes bomb may be more complex and difficult to assess than other cognitive abilities.

It could also help explain the rarity of comedy duos from the same family – such as the Chuckle Brothers or the Marx Brothers – compared to actors, musicians or writers.

Lead author of the study, Dr Gil Greengross from the Psychology Department at Aberystwyth University, said: “Despite humour’s importance, relatively little is known about how we develop our sense of humour or why one sibling can be funny and another cannot. Our study’s finding that these talents are not inherited is surprising, as it contradicts most research on the heritability of cognitive abilities such as creativity and mathematical skills. So, it is really fascinating. But, since this is the first study of its kind, these results should be interpreted with caution.

“Telling a joke may seem simple but having a good sense of humour is a complex and unique trait influenced by numerous psychological attributes and personality characteristics. It varies across different social contexts, like when going on a date or entertaining. This may explain why, Chuckle and Marx Brothers aside, there are few successful comedians from the same immediate family.

“What is exciting about this research is it begs the question: if our sense of humour is not handed down from our parents but comes from our environment, what is it precisely that makes us funny?”

The findings also have implications for how scientists think about humour’s role in evolution and even dating.

Dr Greengross added: “These early findings also challenge the widely accepted evolutionary basis of humour. A great sense of humour can help ease tension in dangerous situations, foster cooperation, break down interpersonal barriers, and attract mates—all of which enhance survival and reproduction.

“There are also intriguing dating and mating aspects to this. Previous research has shown that women prioritise comedic talents in a partner more than do men, whereas men value a women’s ability to appreciate their humour. Men experience stronger selection pressure to be funny to impress women, leading to men having slightly higher humour ability, on average—a finding supported by our study. Furthermore, men rated themselves as funnier than women, likely reflecting an awareness of humour’s importance in female mate choice.”

The research team is now conducting further studies to test the findings with different sample groups of twins.

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News

Coal trucks could return to centre of Saundersfoot in tribute to mining past

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A TRIO of ornamental coal trucks could soon be installed in the heart of Saundersfoot to honour the village’s historic links to the coal-mining industry.

The replica trucks—made from cast iron and fibreglass—are proposed for a spot at the front of the Sensory Gardens, close to the former Coal Office which now houses part of the harbour’s heritage display.

Saundersfoot flourished in the 19th century as a port exporting anthracite from local mines. It was once claimed that Queen Victoria insisted only Saundersfoot coal be used to power her Royal Yacht.

“This village owes its existence to the coal trade,” said Councillor Chris Williams, who represents Saundersfoot South and is chairing the group behind the plans. “Many people don’t realise how vital the mining industry was to the development of Saundersfoot.”

The display would be paid for and maintained by the Saundersfoot Festivities Committee, which runs events such as the popular New Year’s Day Swim and SaundersFest. The community council would look after the surrounding plants and landscaping, and handle the insurance.

As well as commemorating the village’s industrial past, the project would help smarten up the garden area, Cllr Williams added.

The idea has won widespread support locally, with more than 93 per cent of over 200 respondents to an online poll backing the proposal. A public consultation is currently under way and is due to end on July 20, when the community council will decide whether to take the next step and apply for planning permission.

Photo caption:

Proposed site – the coal trucks would sit at the front of the Sensory Gardens (Pic: Saundersfoot Community Council).

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Health

Hundreds speak out as NHS waiting list scandal deepens in west Wales

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Patients say they were removed without warning, left in pain, or forgotten entirely – now they want answers

A WAVE of testimony from Pembrokeshire patients has revealed the true scale of the NHS waiting list crisis, with more than 100 people coming forward in just a few days to share stories of lost letters, cancelled appointments, and being removed from hospital care without ever being told.

Following a public appeal by The Pembrokeshire Herald, readers responded in force — describing what they call a “shambolic” system, in which patients are being quietly dropped from waiting lists, given incorrect or late information, and forced to chase departments that never answer the phone.

Letters never arrived — then the appointment was gone

One mother told the Herald she only discovered her young son had been removed from a waiting list for surgery after chasing a non-existent appointment.

“We never received the original letter. Then we turned up for a new date, only to be told it had been cancelled — but no one told us,” she said. “Later, they told me he’d been removed from the list for missing appointments we never knew about.”

In another case, a mother of a child with a rare genetic condition said her daughter was due annual dermatology reviews — but after a cancellation in 2023, she heard nothing for months. In February this year, she received a letter stating her daughter had missed an appointment and was being removed. She said: “We never got the original appointment, and when we finally got one for April, it was cancelled too. We’ve heard nothing since.”

Voicemail chaos and ‘no way to contact anyone’

A recurring theme in the responses was departments not answering their phones, and voicemail systems that lead nowhere.

One woman, removed from a physio course after a single missed session, said: “I rang three times that day, left a full message explaining I was unwell, but no one ever rang me back. Then a letter came saying I’d been removed from the course. I tried ringing again — just voicemail. After the second time, I gave up.”

In another case, a patient who had been waiting for diabetic retinopathy screening since before Covid told us: “I’ve phoned multiple times over three years. Every time they say they’ll send an appointment. I’ve given up.”

One former patient said he was moved to the back of the list after a missed telephone consultation — even though the doctor rang an hour early, and never called again.

GP failures and missed referrals

Many readers raised concerns about general practice as well as hospitals, claiming referrals were never sent or followed up.

One woman wrote: “If my old GP had referred me straight away, I wouldn’t be in the state I am now. As soon as I changed surgeries, I was seen — but by then the damage was done. My life’s been ruined.”

Another reader commented that her father never got the treatment he needed, and believes that delays in referrals contributed to his death.

Transport cancellations and “cheating the system”

Several readers also raised concerns about non-emergency ambulance transport being cancelled at short notice, leaving vulnerable patients unable to attend appointments.

One woman said: “My dad has had his transport cancelled the night before appointments. We had no backup, and he missed it.”

Another reader wrote: “It’s all about stats. They remove people from the list, say they’ve missed appointments, and it makes the waiting time numbers look better. It’s cheating, plain and simple.”

Health board responds — but no figures yet

Hywel Dda University Health Board has responded to the Herald’s request for comment, stating it follows strict national protocols and that any patient removed in error will be reinstated at their original place on the list.

In a statement, Director of Operational Planning and Performance Keith Jones said: “We make every effort to send appointment letters in a timely manner and it is part of our procedure to phone a patient should we need to see them at short notice or to cancel appointments.

We have received feedback from some patients of incidences where appointment letters have not been received in a timely manner. We are reviewing the factors which may lead to late receipt of appointment letters and will implement any necessary improvements.”

The health board also promotes a digital system, Hywel Dda Post, for accessing appointment details online. However, patients have reported issues with this too — particularly those without smartphones or digital literacy.

The board was unable to provide any figures on how many patients have been removed from waiting lists over the last five years and advised the Herald to submit a Freedom of Information request, which has now been done.

Public anger growing

With more than 100 people coming forward in less than 48 hours, public anger is mounting. Many say they are being pushed toward private treatment, or simply left to suffer for years.

“I’ve been in chronic pain for over a decade waiting for three surgeries,” one woman wrote. “I’ve lost 11 years of my life.”

Another added: “It’s not just the health board. Welsh Labour has failed us for years. They have money for road signs and tree projects abroad — but not for our surgeries.”

What’s next?

The Herald will continue to investigate this issue and publish further updates once the FOI response is received.

We are compiling a formal submission to both the Health Board and the Welsh Government, including anonymised patient testimonies, to call for a public explanation of how waiting lists are managed — and how many patients have been quietly removed.

If you or a family member has experienced anything similar — missed letters, unexplained removals, transport cancellations, or GP referral failures — you can contact us in confidence at:

📧 [email protected]

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