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Health

First Minister accused of ‘passing buck’ on long NHS waits

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OPPOSITION Senedd members accused Wales’ new First Minister Eluned Morgan of passing the buck as latest statistics showed record-long waiting lists.

Mabon ap Gwynfor pointed out that six Labour frontbenchers have held the health portfolio over the past 25 years, including the current and two former First Ministers.

The Plaid Cymru shadow health secretary said: “Although we have seen different faces coming and going over the summer, it’s the same old story when it comes to the health service.

“Standards going down, waiting times getting longer, staff being pushed to the extreme, and from the government? – nothing but repeated empty promises.”

Mr ap Gwynfor, who represents Dwyfor Meironnydd, accused ministers of putting the horse before the cart by “fixating” on outcomes without first plotting a credible path.

Leading a Plaid Cymru debate, he criticised Eluned Morgan for pointing the finger at health board executives, saying it typifies a tendency to blame everyone else.

Sam Rowlands, the Conservatives’ shadow health secretary, similarly accused the First Minister of passing the buck to NHS executives.

He said: “Health boards have a big job to do to work through these waiting lists but a First Minister and a government must not abdicate its responsibility,”

Pointing out that the Welsh Government previously cut the health budget, he urged ministers to spend the full 20% uplift from spending in England on NHS Wales.

Mr Rowlands, who represents North Wales, warned the Welsh health service is worse on every major metric, with 23,000 people on waiting lists for more than two years.

The former council leader highlighted the Darzi review of the NHS in England as he called for a similar independent investigation in Wales.

Rhun ap Iorwerth also focused on the “damning” Darzi report.

He said: “Keir Starmer is right … the situation in England is disastrous … more than 10% of the population of England on waiting lists. But in Wales, of course, the figure is 20%.”

Mr ap Iorwerth reiterated his party’s calls for the Welsh Government to declare a health crisis but he accused ministers of being unwilling to recognise the gravity of the situation.

He asked: “If it’s not an emergency, then how can the situation be described?

“And how can Labour describe a situation in England as a crisis when the situation in Wales in so many ways is so much worse?”

The Ynys Môn MS said 316 people were waiting a year for their first appointment in 2012, with the corresponding figure now standing at more than 74,000.

Jenny Rathbone, a Labour backbencher, accused the Conservatives of being unfair to Baroness Morgan by failing to recognise the “heavy lifting” she did as health minister.

The Cardiff Central MS stressed the importance of community social care, saying hundreds of people medically do not need to be in the University Hospital of Wales in Heath, Cardiff.

Plaid Cymru’s Sioned Williams accused the UK Government of continuing to apply austerity. She said studies show poverty makes people ill, so austerity is damaging people’s health.

Her party colleague Cefin Campbell warned children and young people are suffering most as a result of the Welsh Government’s “persistent inability to reduce waiting lists”.

Mr Campbell told the chamber at least 8,200 children and young people have been waiting more than a year, with 1,200 waiting at least two years.

He said: “The situation is particularly severe in Betsi Cadwaladr, where 62% of people under the age of 18 are having to wait longer than two years. 62% – it’s shameful.”

Wales’ new health secretary Jeremy Miles told the debate on September 18 that cutting waiting times is at the top of his to-do list after his appointment a week earlier.

Mr Miles told the chamber long waiting times are a result of the pandemic and a decade of austerity which “cast a long shadow”.

The former Welsh Labour leadership contender claimed work to reduce waiting times is having an impact despite financial pressures and a significant increase in demand.

He said: “Long waits of over two years have reduced by 67% since its high point in March 2022, and long waits for diagnostic tests have reduced by almost a third.

“Now, around 3% of people on waiting lists are waiting longer than two years compared with almost 10% in March 2022.”

The health secretary said the Welsh Government’s recovery plan is driving waits down as he pointed to an extra £900m for the NHS this year and last.

Mr Miles, who previously held responsibility for education and the economy, recognised there is too much variation across Wales in terms of productivity and performance.

Highlighting a new waiting times bulletin, he said: “It will help us identify good performance and where health boards need to do more to learn from those making the best progress.”

The Neath MS said the NHS will introduce a “one-stop” approach to reduce the number of appointments needed and streamline pathways by removing unnecessary steps.

Mr ap Gwynfor was disappointed by the health secretary’s response, accusing Labour of continuing an austerity agenda and failing to provide a fair funding settlement for Wales.

Plaid Cymru’s motion was narrowly defeated, 23-24, with the Conservatives voting in favour and Labour against. The Welsh Government’s “delete-all” amendment was agreed.

Monthly NHS performance data, published this morning, shows some improvements but overall waiting lists continue to worsen.

The headline figure for patient pathways – which include people waiting for more than one treatment – was 796,600 waiting to start treatment – the highest on record.

This is estimated to equate to 616,700 people, another unwelcome record.

The number of immediately life-threatening “red” calls responded to within eight minutes was up 3.6% to 51.8% on the previous month. But this remains short of the 65% target.

In Wales’ emergency departments, the number of patients spending less than four hours in A&E remained flat at 69.3% against a target of 95%.

The health service also missed a target of no patient waiting more than 12 hours, with 9,489 waiting at least 12 hours, though this metric improved by 6.6% in August.

But the number of pathways waiting more than a year for a first outpatient appointment worsened, with a 2.6% increase to 76,132.

Performance against a target of 75% of cancer patients starting treatment within 62 days declined to 55% in July, down 1.7% on the previous month and 3.2% annually.

Health

Hywel Dda urges responsible use of ‘under pressure’ A&E service

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HYWEL DDA University Health Board is appealing to the public to carefully consider how they access healthcare services as local A&E units, including Withybush Hospital in Haverfordwest, face increasing pressure.

A spokesperson said: “Our services are under pressure. Please help us to help you by choosing how you access our services carefully, ensuring that emergency departments (A&E) are reserved for urgent or life-threatening care needs.”

Unwell and unsure what to do?

If you’re unwell and uncertain about the best course of action, the Health Board recommends visiting the online symptom checker or calling NHS 111 Wales for advice.

When to attend A&E

Emergency Departments should only be used for life-threatening illnesses or serious injuries, such as:

  • Severe breathing difficulties
  • Severe pain or bleeding
  • Chest pain or suspected stroke
  • Serious trauma injuries (e.g., from a car crash)

Minor Injuries Units (MIUs)

For less serious injuries, MIUs offer treatment for:

  • Minor wounds, burns, or scalds
  • Insect bites
  • Minor limb, head, or face injuries
  • Foreign bodies in the nose or ear

MIUs are available at Cardigan Integrated Care Centre, Tenby Hospital, and main acute hospitals. Visit the Minor Injuries Unit page for opening hours and directions.

Urgent care, not an emergency

For urgent health needs that cannot wait but are not emergencies, call NHS 111 Wales for advice or access to out-of-hours GP services. This free service is available 24/7.

Mental health support

If you need urgent mental health support, call NHS 111 Wales and select option 2 to speak with a mental health professional. The number is free to call, even from a mobile with no credit.

Community care options

Community pharmacies offer walk-in services for common ailments such as sore throats, hay fever, and conjunctivitis. A full list of ailments and participating pharmacies can be found on the Common Ailments Service pages.

Helping reduce hospital stays

The Health Board emphasizes the importance of reducing hospital stays to ensure acute care is available for those who need it most. If a loved one is ready to be discharged, families are urged to collect them promptly to free up beds for other patients.

For more information on the inpatient experience, visit the Inpatient Information pages.

A thank you from the NHS

The Health Board expressed gratitude for the public’s cooperation: “Your support not only helps you and your loved ones but also eases the strain on NHS and social care services.”

For further updates, contact:
Hywel Dda University Health Board Media Office
Email: [email protected]

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Health

More than 300 healthcare workers from Kerala take up NHS jobs in Wales

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AN EMPLOYMENT agreement has exceeded its target for recruiting healthcare workers from India.

The Welsh Government outlined a commitment to recruit 250 qualified healthcare workers from India as part of a Memorandum of Understanding with the Kerala Government earlier this year.

The recruitment drive has outperformed that goal, with just over 300 healthcare workers taking up positions across all of Wales’ health boards and the Velindre University NHS Trust. Further recruitment is due to take place next year.

Sharoon Kolickatharayil Nowshad

The commitment was made as part of Wales in India, a year-long series of events to improve economic, educational, artistic and sporting ties between the two nations.

Sharoon Kolickatharayil Nowshad, 24, had long held ambitions to move to Wales and work as a nurse, inspired by his uncle Siji Salimkutty who began working in the Welsh NHS in 2004.

Since arriving in Wales and beginning his job with Aneurin Bevan University Health Board, Sharoon said he has reunited with his family and appreciated the kindness shown by his new colleagues.

“I was really excited to work in the NHS” Sharoon said. “It’s always been my ambition to contribute to society, and now I get to do that here in Wales.

“Everything moved quickly once I saw the opportunity to apply, and I’m proud to work for the NHS. I tell my family and friends that it feels great to help people when they need it the most.

“When you work for the NHS, it’s not just a job or salary. It’s a great life. You feel proud knowing you’ve supported and helped others.

“The NHS has given us a great opportunity and we should always work sincerely because we love our jobs. There are lots of opportunities to advance your career, your colleagues always support you and there’s a great support network.”

Sharoon said he hopes to continue his career in the Welsh NHS by progressing to become an Advanced Nurse Practitioner.

He added: “People in Wales are so kind, they always make time for us, whether that’s at work or at home.

“I would encourage anyone thinking of coming to Wales not to hesitate and to apply, it’s the best decision I’ve made.”

Dr Devangana Bora has taken up a position as a Senior Clinical Fellow in Oncology at Velindre NHS Trust. Born in Guwahati, a large city in the Northeast Indian state of Assam, Dr Bora has worked as an Oncologist since 2019.

“I was really nervous for the interview. When I got there they told me it was in three stages and I became more nervous,” Dr Bora said.

“After the interview, I was offered the job and I was so happy. I thought they were joking. I was so excited to take this next step in my career and move to Wales.

“The weather is cold here but the people are so warm. I have received nothing but support from my colleagues and generally the people in Wales are so friendly and helpful.”

Dr Bora said her sister is currently studying Medicine at university and has been inspired to move to Wales once she completes her studies.

Jeremy Miles, Cabinet Secretary for Health and Social Care, said: “Alongside continued investment in training healthcare staff in Wales, international recruitment has always been one of the ways we can help address NHS workforce vacancies.

“India and Kerala in particular has a fantastic record in training doctors and nurses. We are grateful for the commitment to delivering high-quality care our new NHS recruits have shown.

“The contribution of these healthcare workers is already being felt across our NHS and it’s wonderful to see them settling into happy lives in Wales.”

Wales in India was launched on St David’s Day, March 1, by the then First Minister Mark Drakeford and Minister for Health and Social Services Eluned Morgan, beginning a year of events and cultural engagements to strengthen links between the two nations.

One of the biggest impacts on policymaking in India drew inspiration from Wales’ innovative Well-being of Future Generations Act. Through partnership working, the Maharashtra Legislative Assembly introduced its own draft law called the Maharashtra Future Generations Welfare Bill in July.

Welsh Government, the British Council and Wales Arts International also made commitments to further cultural collaborations between Wales and India by investing in arts projects through a dedicated culture fund. With the support of these organisations, as well as the Deputy High Commission in Kolkata, Wales was recently a partner country for Hornbill, one of India’s largest music festivals, which saw Mari Mathias and Gareth Bonello perform on the main stage with Indian musicians Seyievinuo Chuzho and Benedict Hynniewta.  

In February 2025, 10 young women, chosen from 140 applicants, will travel to Kolkata to complete humanitarian work as part of a joint project with Urdd Gobaith Cymru and Her Future Coalition. The volunteers will provide support to vulnerable girls including survivors of trafficking and other forms of gender-based violence. Sport and art workshops for children will also be run by the group.

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Health

Hoax calls reach three-year high, says Welsh Ambulance Service

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THE WELSH AMBULANCE SERVICE has seen a staggering 37% rise in hoax calls over the past three years, wasting valuable time and resources, a new investigation reveals.

Data from Medical Negligence Assist highlights that over 700 hours—equivalent to nearly 29 full days—of ambulance crew time has been lost responding to malicious calls since 2021.

During this period, WAS crews attended 463 face-to-face incidents later identified as deliberate hoaxes, severely straining emergency services already under pressure.

Rise in hoax calls over three years

  • 2021/22: 334 hoax calls; 84 face-to-face responses.
  • 2022/23: 373 hoax calls; 85 face-to-face responses.
  • 2023/24: 457 hoax calls; 163 face-to-face responses.

The upward trend continues, with provisional figures for 2024/25 (April 1 to October 31) already recording 345 hoax calls and 131 face-to-face responses.

Strain across Wales

The geographic impact is widespread, with hoax calls reported in all areas of Wales. WAS officials warn that such incidents divert resources from genuine emergencies, potentially putting lives at risk.

A call to action

The 701 hours spent on hoax calls between 2021 and 2024 represent a critical drain on ambulance availability. A WAS spokesperson said: “Every minute wasted on a hoax call is a minute lost to someone in real need. These actions have serious, life-threatening consequences.”

“The Welsh Ambulance Service is urging the public to recognize the harm caused by hoax calls and act responsibly.

“For information or to report suspicious activity, contact the Welsh Ambulance Service through their official channels.”

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