Business
Concern for vulnerable as Pembroke Dock’s Lloyds branch to close
PEMBROKE DOCK will lose its last remaining high street bank when Lloyds Bank closes its branch on Dimond Street on June 26, 2025.
The closure will leave the town without a dedicated banking service, a decision that has been met with disappointment from local representatives.
‘A significant impact’
County Councillor for Pembroke Dock, Joshua Beynon, has strongly criticised the move, urging Lloyds to reconsider.
“I’m deeply disappointed to learn that Lloyds Bank will be closing its Pembroke Dock branch,” he said. “This decision will have a significant impact on local residents, businesses, and those who rely on in-person banking services.
“While Lloyds is introducing a Community Banker, this simply does not replace the full services of a branch.
“Many vulnerable customers, elderly residents, and those without access to digital banking will be left struggling.
“Local banking services are vital for our community, and I urge Lloyds to reconsider or, at the very least, strengthen their support for those affected.”
The branch, currently open Monday to Friday from 9:30am to 4:30pm, is the last high street bank in Pembroke Dock following the closure of Barclays in 2019. The former Barclays building has since been converted into a beauty salon.

Nationwide closures
The closure is part of a wider cost-cutting strategy by Lloyds Banking Group, which is shutting six Lloyds and Halifax branches in Wales and 136 across the UK. The bank cites a shift towards online banking as the reason, reflecting changing customer habits.
However, critics argue that Lloyds has actively encouraged customers to switch to digital services, reducing face-to-face interactions and pushing them towards self-service machines and online transactions.
Consumer advocacy group Which? has been tracking the trend of bank branch closures and reports that more than 6,000 branches have shut down in the UK since 2015, highlighting the scale of the issue. The closures have sparked concerns among community leaders, consumer groups, and banking unions about the impact on local access to financial services.
Senedd Member for Carmarthen West and South Pembrokeshire, Samuel Kurtz, visited the branch to speak with staff and assess the situation. While he welcomed the fact that no jobs would be lost at this particular branch, he emphasised the importance of maintaining banking services in local communities.
“Businesses use this bank, customers use this bank, so ensuring that we’ve got access to cash and access to banking services in our towns and on our high streets is really important,” he said. “That’s what I’ll be pushing for when I’m back up in Cardiff Bay.”


Concerns for vulnerable customers
The Digital Poverty Alliance estimates that around 11 million people in Britain struggle to access and use online services, while a survey by Age UK found that 40% of people over 75 do not use the internet at all. The closure of physical bank branches is expected to disproportionately affect elderly customers, people with disabilities, and those on lower incomes.
The trend of bank closures has led to mixed reactions from various stakeholders, reflecting a divide in opinions about the shift towards digital banking. While some argue that online services offer convenience and security, others highlight the difficulties faced by individuals who rely on in-person banking.
Union involvement
The Accord union, which represents Lloyds employees, has reached out to all impacted members, offering guidance and support during this transition. The union has committed to minimising compulsory redundancies and ensuring fair compensation for departing employees.
“These reactions reflect the broader concerns about the impact of branch closures on local communities, particularly regarding access to cash and in-person banking services for vulnerable populations,” an Accord representative stated.
Post Office steps in
In response to the closure, the Morrisons Daily and Post Office in Pembroke Dock has reassured customers that it will continue to provide essential banking services.
Customers will be able to check their balance, deposit cash and cheques, withdraw money, request change, and access foreign currency at the Post Office. The service is available seven days a week from 6:00am to 10:00pm.
“Any Lloyds customers unsure of their future banking plans are welcome to visit us, and our staff will be happy to explain how we can help,” a spokesperson for the Post Office said.
Community Banker Support
Lloyds has confirmed that a Community Banker will be available to assist customers who may struggle without a local branch. These bankers will operate from designated community venues or Banking Hubs and will offer a range of services, including:
- Card and PIN services, including reporting lost and stolen cards or ordering replacements.
- Assistance with managing accounts, including updating personal details, viewing and ordering statements, and closing accounts.
- Support with Internet Banking and the Mobile Banking app.
- Guidance on Telephone Banking services.
- Help with payments and transfers, including setting up Direct Debits and standing orders.
Additionally, Community Bankers will be available to support customers facing financial difficulties, including those dealing with bereavement, appointing third-party account management, fraud concerns, and general money worries. Business customers will also receive guidance on account management and select card and payment services.
Lloyds has encouraged customers to locate their nearest Community Banker for further support and to ensure continued access to essential banking services.
Business
Pembrokeshire Broad Haven holiday park works refused
A DEVELOPMENT call for a Pembrokeshire holiday park has been turned down by Pembrokeshire Coast National Park.
In an application to park planners, Broad Haven Holiday Park, through agent Gerald Blain Associates, sought permission for the relocation of a boat storage area, vehicle shed and play area along with rewilding of adjoining fields at Broad Haven Holiday Park, Broad Haven, near Haverfordwest.
The application was supported by local community council The Havens.

However, an officer report recommended refusal.
Detailing the application, it said: “The proposal relates to the extension of an existing static caravan holiday site into adjacent undeveloped woodland to accommodate the relocation of boat storage, a vehicle shed, and a children’s play area, together with associated ecological mitigation measures. No increased pitch numbers are proposed.
“The development site has already undergone some site clearance, resulting in the removal of approximately 1,000 square metres of woodland.”
It went on to say: “The existing site is already intervisible with the coast, and the proposed relocation of boat storage would likely increase its visibility rather than reduce it. Without supporting evidence in the form of a Landscape and Visual Impact Assessment (LVIA) or Zone of Theoretical Visibility (ZTV) demonstrating that the development would be visually contained, the proposal appears contrary to the guidance contained within the SPG and the objectives of Policy 41.
“As a result, the proposed development is considered to detract from the special qualities of the National Park in this location and would be detrimental to the quality and character of the landscape character area in which the site sits, and as such does not comply [with policies].”
The application was refused on grounds including it being sited within previously undeveloped land within a flood zone, a lack of information on potential impacts on biodiversity, and it is “considered to detract from the special qualities of the national park in this location and would be detrimental to the quality and character of the landscape character area in which the site sits”.
Business
Manorbier caravan park call refused by national park
A CALL to allow a Pembrokeshire caravan park to change part of its site from touring vans to static units without a formal planning application has been refused.
In an application to Pembrokeshire Coast National Park, Norfolk-based Park Farm Opco Ltd, through Chipping Norton-based agent Laister Planning Limited, sought a Lawful Development Certificate for the proposed stationing of static caravans in lieu of touring caravans, year-round, at Park Farm Holiday Park, Manorbier.
A supporting statement accompanying the application said: “The purpose of this application is to confirm that the touring caravans so permitted for year-round occupation on the western field at Park Farm, are capable of being replaced by static caravan pitches without effecting a material change of use. There is no specific number of touring or static caravans which is being sought at this juncture.”
It says Park Farm Holiday Park comprises of two areas, area A having some 61 owner-occupied static caravans, and area B used for touring caravan pitches and tents.
Planning permission was originally granted way back in 1956 for the caravan site, on a temporary basis, a Lawful Development Certificate for an existing use for the use of the site for up to 70 static caravans granted in December 1998, mainly covering area A.
The statement said the lawfulness of siting caravans year-round was previously confirmed by the park in 2024 “use as a campsite for touring caravans (not including twin-unit static caravans) and tents which shall be occupied for holiday use only and used as temporary, non-permanent units on a year-round basis”.
Of the proposals, it said: “The site is currently used for the stationing of touring caravans all year round. Most of the caravans on the site are stationed on what is called a ‘seasonal’ basis, where the owners leave them permanently stationed on the site and use them as holiday homes, paying an annual ‘seasonal’ fee.
“The proposed use of the site is to replace the permanently stationed touring caravans with permanently stationed static caravans. No specific number is provided, as no number is provided in any of the existing certificates, but it is anticipated that the total number of caravans in the application site will inevitably be reduced as the caravans are generally larger.
“There would be no other change in the way the site is operated, and the intention is to use the caravans for holiday purposes.”
An officer report recommending the certificate of lawfulness for the change be refused, saying it was “not satisfied that the evidence accompanying the application is sufficient to establish that the proposed use would be lawful”.
It said that while lawfulness certificates for tourers had been granted “it is considered that the siting of single-unit statics in lieu of those tourers, as now proposed, would be inconsistent with the lawful use of the site, and cannot be considered lawful in the same way,” adding “the changes proposed would result in a definable character change to the site of a magnitude that would be sufficient to amount to a material change of use requiring planning permission”.
The application for a certificate of lawfulness was refused on the grounds “the proposed use of the site would represent a material change of use requiring planning permission for which no permitted development rights exist, meaning a specific grant of planning permission is needed in order for the scheme to proceed”.
Business
Pembrokeshire Paddle West South Quay boat shed approved
A PADDLEBOARDING and canoeing company’s call for an extension to a boat shed at Pembroke’s South Quay, below its historic castle, has been given the go-ahead by county planners.
In an application to Pembrokeshire County Council, G Booth of Paddle West CIC, through agent James Dwyer Associates, sought permission for an extension to the stone-built boathouse, adjacent to the cliff on South Quay fronting the Mill Pond, Pembroke.
A supporting statement said: “It is intended to erect a single storey ‘lean-to’ building, or ‘shed’ for the storage of boats, such as canoes and kayaks, and related equipment, on a vacant space adjacent to the existing stone-built boathouse.”
It added: “The boathouse and the intended adjacent boat storage shed is located, as is to be expected, in close proximity to water, the Mill Pond. The Mill Pond is the main area of activity for Paddle West, a Community Interest Company, providing boating activities, kayaking, canoeing and paddle boarding, frequently for young people and families.”
It went on to say: “It is intended that the structure would be lightweight, erected on the exiting hard standing. The ‘shed’ would be used for the storage of boats and related equipment.”
With regard to the historic setting, it added: “Although the stone-built boathouse appears not to be listed, it is recognised that the walls above are listed and together they are a piece.
“Accordingly, through form and external materials proposed, timber cladding and profile sheet roofing, the aim is to ensure that the structure would be subservient and muted and not detract or compete with the visual aesthetic of the boathouse or historic walls. In effect the addition would blend into the background.”
The application, supported by Pembroke Town Council, was conditionally approved by county planners.
The boathouse is sited near to the new Henry Tudor Centre in South Quay, which is due to open in Spring 2027.
The centre, expected to receive around 30,000 visitors a year, will tell the story of Henry Tudor, son of Pembroke, his Welsh ancestry and his impact on our national story, Welsh culture and our wider British heritage.
The restored derelict South Quay buildings will also house a new library and community café, and a healthcare, social services and supported employment facility in the adjoining premises.
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