News
Neyland council accused of running ‘roughshod’ as public anger erupts
TENSIONS ran high at Neyland Town Council’s latest meeting on Monday (Mar 3) as members of the public clashed with councillors over calls for resignations, concerns about procedural irregularities, and accusations of the council being run “roughshod.”
Co-option controversy
The meeting began with the announcement of the co-option of new councillor Donna Matthews, the mother of Town Clerk Libby Matthews.
Mayor Peter Hay welcomed her to the council, but Cllr Steve Thomas immediately challenged the decision, arguing that it should not have been decided behind closed doors.
“This is not something that could be decided privately—the whole council should have voted on it,” said Cllr Thomas.
Mayor Hay dismissed the objection, stating: “That’s not how co-option has been done in the past.”
Cllr Thomas warned that “proper procedures should be followed” or the appointment “may not be lawful” and could “invalidate the entire meeting.”
The controversy was further heightened by the absence of Town Clerk Libby Matthews. It later emerged that she had taken sick leave due to the ongoing tensions within the council. In an emotional email sent on the morning of the meeting, she accused certain councillors of relentless bullying and harassment, stating that she could no longer endure the pressure and had to prioritise her mental health. She described feeling “forced under a horrible, nasty, abusive spotlight” and said she was taking at least a month’s leave, with the possibility of extending it if the council’s situation did not improve.
Background: Co-option process under scrutiny
The co-option of Donna Matthews follows a contentious decision made at a closed-door meeting on February 19, when the council appointed her without public scrutiny. The move led to accusations of corruption, conflicts of interest, and a lack of transparency. Leaked emails suggested that at least one other valid candidate, Mr. Dickson, had been ignored despite applying, while Clerk Libby Matthews failed to acknowledge his candidacy. The decision triggered community outrage, with many questioning the ethical standards of the council’s leadership.
Petition to remove councillor ignored

The meeting became heated when members of the public were invited to speak.
One attendee directly asked Cllr Mike Harry if anything had been done about a petition demanding his resignation. Several councillors questioned why the petition had not been included on the agenda. Mayor Hay admitted he had not looked into it, saying: “I am very sorry, I have been very busy dealing with the Burial Board.”
The response did not satisfy the public, with one frustrated attendee shouting: “This council has been run roughshod, and it’s the people of Neyland that are the most important!”
Another resident confronted Cllr Harry over comments he allegedly made about local residents.
“Is Cllr Harry going to apologise for his actions? We know what he said—‘The degenerates of the Forrester’s Bar and their cronies.’”
Appearing flustered, Cllr Harry denied the accusation, saying: “I was referring to only three people and not six… The email I sent was read in a certain way and was not factual. Now, let’s move on.”
Cllr Steve Thomas pushed back: “Do not be so aggressive to members of the public—he wants to move on… why?”
Cllr Harry, growing visibly frustrated, responded: “We want to do things as a council for the people of Neyland and not keep talking about this nonsense!”
Mayor under fire for rejecting extraordinary meetings
The Mayor also faced intense criticism over his handling of requests for two extraordinary meetings.
Cllr David Devauden accused him of disregarding the legitimacy of these meetings, shouting: “You are lying!”
Cllr Brian Rothero also raised concerns: “We have had no documentation!”
Mayor Hay defended his stance, stating: “Look, the meeting was not legitimate. I will look into this again when I get a chance.”
His next remark, however, drew further outrage.
“I don’t look at my emails if they are from certain councillors,” he admitted.
This prompted anger from the public, with attendees calling for his resignation.
“You’re not working for the good of the town,” one person shouted.
Another resident declared: “As a taxpayer in this town, you lot should all hand your resignations in, and we should get a new council voted in.”
Their comment was met with applause.
Mayor: “I am popular in the town”
Despite the calls for his resignation, Mayor Hay insisted that he had local support.
“I have had many people come out to support me,” he said. “We are doing the best we can.”
Tensions continued to rise as Cllr Devauden pointed at the Mayor and angrily shouted: “RESIGN!”
A member of the public joined in, addressing Cllr Devauden in particular, saying: “That counts for you all!”
As councillors attempted to restore order, Cllr Steve Thomas defended the right of the public to express their frustrations, saying: “I think the public have important things to say and should be heard.”
Cllr. Ellen Phelan, who was taking notes in the clerk’s absence dismissed this, stating: “That’s not how we do things.”
At that point some members of the public stood up and walked out, seemingly fed up with their local representatives.
Key council decisions
Despite the heated exchanges, councillors proceeded with the agenda:
- Councillors will now be allowed to record meetings, provided they inform others in advance.
- The council will consider publishing all meeting recordings on its website, following a request from Cllr Harry.
- A planned visit from 50 French schoolchildren was discussed.
- The ongoing issues with council telephone lines, which have reportedly persisted since 2023, were raised again.
- The council agreed to invite the Police and Crime Commissioner to attend a future meeting to discuss local crime concerns raised by Cllr Harry.
- The council resolved not to re-add Cllr Steve Thomas to the bank mandate.
- Councillors debated the future of the monthly telephone agreement, following a proposal by Cllr Steve Thomas.
- The disbandment of the Christmas Working Group was discussed.
- The council heard about plans for the Sanguinet Committee, VE-Day, and Easter celebrations, led by Cllr P Hay.
- The fireworks display, which last year made a loss of £500, was discussed.
- The council discussed adopting the defibrillator in the changing rooms of the Athletic Clubs.
What’s next?
The controversy surrounding Neyland Town Council is far from over. With tensions running high, calls for resignations growing louder, and disputes over procedural issues continuing, it remains to be seen how the council will respond to the mounting criticism.
Following concerns raised by Neyland Town Clerk Libby Matthews, who did not attend the meeting, The Herald has reviewed certain claims regarding the co-option process and the council’s telephone contract. Ms. Matthews states that all councillors were invited to attend the co-option and that the telephone line has been operational for months. However, concerns from some councillors about transparency remain.
The Pembrokeshire Herald will continue to follow developments.

The Hub, Neyland
Crime
New pilot offers dedicated advocates for trafficking survivors
National scheme aims to support hundreds of victims of modern slavery across the UK
MORE than 600 adult survivors of modern slavery are set to receive dedicated support through a new national pilot scheme providing accredited, independent advocates.
The initiative will see specially trained professionals working directly alongside survivors of human trafficking and exploitation, helping them navigate complex legal, social, and recovery processes.
While survivors of crimes such as domestic and sexual abuse already have access to specialist advocacy, no equivalent provision previously existed for victims of modern slavery—despite the often severe and long-term trauma they experience.
Over the next three years, 24 Independent Modern Slavery Advocates (IMSAs) will be deployed across the UK. Each advocate will complete a postgraduate qualification and receive support from a central hub hosted by anti-trafficking charity Hope for Justice.
Tim Nelson, CEO at Hope for Justice, said the pilot aims to tackle inequalities in support: “We want to end the postcode lottery that adult survivors of modern slavery and human trafficking are experiencing in the UK.
“There are many organisations already doing incredible work, but by working together and setting new standards, we can give survivors the best possible chance of rebuilding their lives.”
The scheme is backed by a £1 million National Lottery grant and involves several organisations, including Unseen UK, Medaille Trust, Bawso, SOHTIS, Hope for Justice, and the Snowdrop Project.
Since the pilot began six months ago, advocates have already supported 121 survivors, helping to secure housing, legal recognition, and access to vital services.
Key outcomes so far include:
Ten survivors provided with safe and secure housing
Seventeen Home Office decisions successfully challenged, granting victims access to support
Humanitarian protection secured for a young adult survivor
Advocates have also helped individuals access healthcare, mental health support, education, employment, and secure immigration status.
One survivor described the support as “life changing” after escaping a trafficker. In a letter to her advocate, she said: “You have fought our corner tirelessly when I did not have the strength. You stood beside us every step of the way.
“You helped me rebuild trust, believe in myself, and slowly find my voice again.”
The IMSA role aligns with international guidance on independent advocacy and has been shaped by experts and those with lived experience.
Louise Mensah, Head of Frontline at Unseen, said: “This pilot is a step towards a world without slavery. We are proud to be part of something that will improve outcomes and change futures.”
Ben Ryan, Deputy CEO at Medaille Trust, added: “We know the value of long-term support in recovery. This partnership allows us to embed best practice and develop new approaches.”
Organisations wishing to join the final phase of the pilot have until May 2026 to apply.
Further information is available at www.hopeforjustice.org/imsa/
Community
Charlie the ventriloquist doll returns to Pembroke Dock after 100 years
Beloved character to greet visitors as Heritage Centre reopens for new season
CHARLIE the 100-year-old ventriloquist’s doll is coming out of retirement — and back to where it all began.
Visitors to Pembroke Dock Heritage Centre will be greeted by the much-loved character when the attraction reopens for the new season on Monday (March 30).
It marks a nostalgic return for Charlie, who once performed in the very same building — then the Royal Dockyard Chapel — alongside his original owner, Ernie James, a Pembroke Dock bus company proprietor. Over the years, the duo became a familiar and popular act on the Pembrokeshire variety circuit.
Today, Charlie is cared for by Paul Elliott, of Llanreath, who inherited the doll from his father, Fred Elliott — better known locally as magician ‘Mr E’, whose shows delighted audiences for decades.
Charlie has also recently enjoyed a brush with national attention, appearing alongside Paul at a BBC Antiques Roadshow event in Swansea.
The Heritage Centre will offer free entry on opening day, with Charlie and Paul on hand to meet visitors and share stories from a century of entertainment.
Business
Wolfscastle spa earns prestigious AA recognition
WOLFSCASTLE COUNTRY HOTEL and Spa in Pembrokeshire is celebrating national recognition after its luxury spa was included in the prestigious AA Recommended Spa Awards.
The accolade highlights the hotel’s commitment to delivering high-quality wellbeing experiences, exceptional service, and first-class facilities.
The AA Recommended Spa status is awarded to venues that provide an outstanding guest experience, combining professional expertise, premium treatments, and a relaxing environment. The recognition places Wolfscastle among a select group of leading spa destinations across the UK.

Hot stone massage in the Wolfscastle Country Hotel & Spa treatment room.
The spa, which has been open for nine years, has established itself as one of Pembrokeshire’s top wellness destinations, welcoming both hotel guests and day visitors seeking relaxation in a tranquil countryside setting.
Facilities include hydrotherapy experiences, thermal suites, and dedicated relaxation areas, alongside a wide range of luxury treatments designed to help guests unwind and recharge.
Bethan, Spa Manager at Wolfscastle Country Hotel & Spa, said: “We’re absolutely delighted to be recognised by the AA as a Recommended Spa. The team here work really hard to make sure every guest feels relaxed, welcomed and properly looked after from the moment they arrive.
“To receive this recognition is very special for us and reflects the care and effort our therapists put into every treatment.”
The award further strengthens the hotel’s reputation as one of West Wales’ leading hospitality destinations, offering award-winning dining, boutique accommodation, and premium wellness experiences.
Guests can enjoy spa days, overnight breaks, and tailored treatments throughout the year.
For more information or to book, visit www.wolfscastle.com.
The hotel is also marking a significant milestone this year, with owner Andrew Stirling celebrating 50 years at the helm.
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