Crime
Leaked messages point to leadership crisis at HMP Parc

Staff mocked suicide and bragged about assaults as G4S failed to intervene
A CULTURE of violence, cruelty and neglect flourished unchecked at HMP Parc — which houses many prisoners from Pembrokeshire — while prison leadership appeared to look the other way, a cache of leaked messages obtained by The Herald suggests.
The explosive text and social media messages — exchanged between serving and former officers at the privately-run Bridgend jail — reveal not only a disturbing level of misconduct among some frontline staff, but a prison seemingly adrift, without effective oversight or internal accountability.
Officers joked about suicide attempts, bragged about violent assaults, and casually described provoking vulnerable inmates into confrontation — all in the open, with no reference to line managers, disciplinary consequences, or intervention from senior staff.
In one message, an officer writes: “Let’s push him to go tomorrow so we can drop him.” Another adds: “They smashed him into the shower lol,” with a colleague replying: “Good! I hope they hurt him too.”
In a separate conversation, a prisoner who had slit his wrists is described as “daft” and someone who should be sent “to a f lonnie bin.” One officer joked: “He’ll tie a bag around his neck,” followed by: “Too much paperwork,” and “Don’t have to do paperwork if you pretend not to see it.”

No fear of consequences
The messages, some of which were shared on social media last summer, contain no suggestion that those involved feared being caught or disciplined. In fact, the tone throughout is brazen, boastful and often gleeful — pointing to what campaigners now describe as a complete failure of leadership inside the prison.
“There’s no mention of superiors, no sense that anyone was trying to stop this,” one prison reform advocate told The Herald. “That tells you everything you need to know about the culture at the top.”
The Herald was the first to report on the leaked messages, which have since been seen by national media including the BBC, PA and The Independent. Their contents have now become part of an ongoing criminal investigation by South Wales Police.
Ten officers arrested — but no managers held accountable
Since September 2024, ten officers at HMP Parc have been arrested on suspicion of assault and misconduct in public office.
Four arrests were made on 20 September 2024, but all four individuals were later released without charge. In January 2025, six more officers were detained, with five bailed until the end of April and one released under investigation.
South Wales Police told The Herald: “The investigation remains ongoing, and officers are continuing to work closely with G4S.”
Despite the scale of the investigation, no senior managers or governors at the prison have been suspended, dismissed, or formally investigated. G4S has confirmed that three of the officers arrested in the first phase have been dismissed, and a fourth remains suspended pending disciplinary action.
Campaigners say that is not enough.
“If this level of abuse was happening openly among officers, leadership either knew and did nothing, or they were completely unaware of the day-to-day culture inside their own prison,” one former prison inspector said. “Either way, it’s a failure.”
Seventeen deaths in one year

The crisis at Parc has unfolded against a grim backdrop: seventeen inmates died in the prison during 2024, making it the deadliest prison in the UK that year.
In a letter to the House of Lords’ Justice and Home Affairs Committee in October, Prisons Minister James Timpson confirmed that the Ministry of Justice’s anti-corruption unit is actively investigating the facility.
In December, MPs were told that organised criminal gangs were smuggling drugs and weapons into Parc via children’s nappies and industrial drones. A riot in 2023 led to the replacement of the prison’s director by mutual agreement, with new leadership installed — but problems appear to have persisted.
“Catastrophic safeguarding failure”
In March 2025, The Herald reported on a separate police investigation into the alleged sexual assault of a vulnerable young inmate on X1 Wing. The victim, aged 18–19, was reportedly scalded with boiling water and forced to perform a sexual act at knifepoint by a known high-risk offender.
Campaigners questioned how the attacker — flagged in his OASys risk assessment as dangerous and premeditated — was allowed to share a cell with a vulnerable young prisoner.
Zack Griffiths, of the HMP Prisons Justice Group, said: “A vulnerable young person was left exposed to a violent, dangerous offender, and the consequences have been devastating. This isn’t just an individual crime — it’s a catastrophic failure of the prison system to safeguard those in its care.”
G4S response and silence from above

In a statement, a spokesperson for G4S said: “We are absolutely committed to rooting out any wrongdoing. Of the four individuals who were arrested and released without charge by South Wales Police, three have been dismissed from the company and one remains suspended pending the outcome of a disciplinary process.
Our staff are expected to treat everyone with dignity and respect and we have a zero-tolerance approach to dealing with any staff behaviour that falls short of our standards. The vast majority of our staff are hardworking and honest.”
The Prison Reform Trust declined to provide an on-the-record statement, but confirmed they have been hearing concerns from prisoners at HMP Parc and offered to speak off the record about broader issues within the prison system.
Calls grow for independent inquiry
With police investigations continuing, no charges brought, and no senior leadership held publicly accountable, calls are growing for a fully independent public inquiry into how HMP Parc has been run — and how such a corrosive environment was allowed to take hold.
“This isn’t just about a few bad officers,” one whistleblower said. “This is a broken culture, and it starts at the top.”
Parc, the largest prison in Wales, remains one of the few in the UK run by a private contractor. For families of those who died behind its walls, and for the growing number of victims still inside, answers cannot come soon enough.
Crime
Haverfordwest man to stand trial over assault and strangulation allegations

A HAVERFORDWEST man is set to face trial later this year after denying multiple allegations of assault and strangulation involving the same woman.
James Jeffrey, aged 41, of Hill Street, appeared in court charged with six separate offences said to have taken place in Pembrokeshire.
He is accused of assault occasioning actual bodily harm on June 30 last year, and of battery on December 29.
Further charges relate to an alleged strangulation and another assault causing actual bodily harm between January 15 and March 10 this year.
Jeffrey also faces allegations of criminal damage and a third count of actual bodily harm, both said to have taken place on March 8. The criminal damage charge relates to the woman’s mobile phone.
He pleaded not guilty to all six charges.
Judge Geraint Walters listed the case for trial on October 27. It is expected to last four days. Jeffrey was granted bail until then.
Crime
Fury as prison Parc Prison reform advocate arrested

Has Zack Griffiths been locked up for speaking out?
ZACK GRIFFITHS, a prominent whistleblower and prison reform campaigner, has been recalled to prison and is now facing fresh criminal charges — sparking outrage across Wales and beyond.
The 35-year-old, who has helped lead protests over the management of HMP Parc in Bridgend, was arrested at Cardiff Crown Court last week and is expected to remain in custody until at least October. Supporters have called his detention “a national scandal” and “a clear attempt to criminalise whistleblowing.”
The prison houses hundreds of inmates from Pembrokeshire, as it is the our nearest long-term jail and the largest in Wales.
Campaigners — including bereaved families, justice groups and former inmates — say the authorities are targeting Griffiths because he has consistently spoken out about deaths, alleged abuse and neglect at the G4S-run prison.
Arrested, recalled and facing new charges
Griffiths was arrested at court while attending a scheduled hearing. A video widely shared on social media shows officers detaining him under Section 43 of the Prison Act 1952 — an obscure offence linked to blackmail involving unauthorised prison communications.
That blackmail charge has since been dropped by the Crown Prosecution Service, with no case to answer. Griffiths now faces a charge of malicious communications under the new Online Safety Act — an offence that could lead to further time in custody.
A spokesperson for South Wales Police, when asked by The Herald about the arrest, said:
“South Wales Police neither confirms nor denies names put to us in connection to an arrest and nor do we provide guidance on names put to us.”
Why he was on licence
Griffiths was on licence at the time, following a 12-month sentence handed down in November 2024. He had pleaded guilty to transmitting an image from prison and sending offensive communications, after posting a video online which showed HMP Parc officers restraining an inmate.
The court ruled the footage breached prison security and imposed a restraining order banning him from contacting certain individuals or sharing related material. Breaching such conditions — including through alleged malicious communications — allows the Probation Service to recall an individual to custody.
“The only one telling the truth”

Griffiths is the co-founder of Predator Awareness, a group originally set up to expose child grooming gangs and institutional failings. More recently, he co-led the HMP Prison Justice Group, which has campaigned for transparency and reform at UK prisons, particularly HMP Parc.
Since early 2024, he has been one of the most outspoken critics of G4S and South Wales Police — sharing testimonies from families, whistleblowers, and former officers, and helping to organise vigils and protests outside Parc prison.
“Zack is the only one who has dared to name names and shine a light on what’s going on,” said Sean Wilson, a fellow campaigner. “And now he’s been silenced. The system wants him gone.”
Tom Blewitt, another organiser, posted: “He’s had a full recall. They’re panicking because we’re getting too close to the truth. But this won’t stop us — it just proves we’re right.”
On Griffiths’ official Facebook page, his partner shared a heartbreaking message: “I don’t have my partner here to hold me anymore. He sacrificed himself for the greater good… My family is broken.”
“He gave us a voice”: Zack’s final protest

Just days before his arrest, Griffiths organised what would become his final public protest — a highly visible demonstration outside HMP Parc attended by dozens of bereaved families and national media outlets. Around twenty people stood together at the gates of the troubled Bridgend prison, demanding that G4S be stripped of its contract and that urgent reforms be introduced to tackle what they described as a “drug epidemic” and “mental health emergency” behind the walls.
Among those present were the families of men who had died inside Parc — some from suspected spice overdoses, others by suicide. Mothers, siblings, and partners spoke candidly about their pain, the unanswered questions surrounding their loved ones’ deaths, and their fears for those still incarcerated. Protesters carried placards and gave interviews to TV and radio crews, helping to catapult the issue onto the national agenda.
Clare Jones, whose 29-year-old son Ross died in Parc in 2023, said: “This needs to stop. Ten days before Ross died, another boy passed away. They were warned to make improvements — nothing changed. Zack was the only one who gave us a voice.”
Frances Jones, who lost her nephew Michael “Mikey” Horton to suicide inside Parc at just 19, said: “There were 33 families like us, maybe more now. Zack helped bring us together. We believe justice will come — but not without a fight.”
Brandon Lee-Jones, Mikey’s cousin, added: “He committed suicide, but no-one was there to help him. He felt so alone. Zack gave us a reason to keep pushing for answers.”
The Herald understands the protest attracted widespread media coverage and placed significant pressure on authorities — just days before Griffiths’ sudden recall to prison.

HMP Parc: A prison in crisis
The arrest comes amid mounting scrutiny of conditions inside Parc. Since the start of 2025, at least seven inmates have died at the Category B private prison, with causes ranging from suspected overdoses and suicide to alleged neglect.
In January, six prison officers were arrested on suspicion of misconduct in public office. Investigations are ongoing, and G4S has confirmed it is cooperating with the Ministry of Justice.
“My son died in Parc last year. We still haven’t had an inquest,” one grieving mother told The Herald. “Zack was the only one who cared. Now they’ve taken him too.”

Legal support grows
A fundraiser titled “Justice for Zack Griffiths – Support His Fight” has been launched to help cover legal costs. It has already raised hundreds of pounds, with messages of support from across the UK.
Sophie Lewis, who started the campaign, said:
“Zack stood up when nobody else would. Now we must stand up for him. This is about truth and accountability.”
Concerns have been raised that Griffiths’ legal team needs strengthening ahead of a potential hearing at Swansea Crown Court later this month.
Demands for inquiry and intervention
There are now growing calls for a public inquiry into the management of HMP Parc and the handling of Griffiths’ arrest by South Wales Police.
“If speaking up about dead prisoners gets you jailed, but those responsible walk free — we don’t live in a democracy anymore,” said one campaigner. “We live in fear.”
Several groups are calling on the Justice Secretary, the Parole Board and the Independent Office for Police Conduct to intervene.
“You can’t jail the whistleblower and walk away,” said one supporter. “This country needs to wake up.”
What comes next
Griffiths remains in custody and is expected to be held until at least October 2025 pending the outcome of the malicious communications charge. A court date has not yet been set.
Meanwhile, protests calling for his release are gaining momentum, both on the streets and online. Supporters say they will not stop until Griffiths is freed and a full inquiry is launched into what they describe as “the Parc Prison cover-up.”
Crime
Police investigate alleged assault at Milford Haven property

OFFICERS from Dyfed-Powys Police have been maintaining a presence at a property on Marble Hall Road, Milford Haven, as part of an ongoing investigation into an assault.
The Herald understands that the front door of the property has been boarded up with plywood, prompting concern and speculation from local residents.

A spokesperson for Dyfed-Powys Police said: “Officers have been undertaking scene preservation in relation to an investigation of assault.”
No further details have been released at this stage, and it is not yet known whether any arrests have been made.
Residents told The Herald they noticed police activity at the address earlier this week, with officers attending the property and cordoning off the area.
The Herald will provide further updates as more information becomes available.
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