Connect with us
Advertisement
Advertisement

Health

Maternity crisis deepens as Welsh Government escalates intervention at Swansea Bay

Published

on

All-Wales review ordered after harrowing report reveals repeated failures

A NATIONAL review of maternity and neonatal care in Wales will begin this month, following a damning independent report into repeated failings at Swansea Bay University Health Board which left families grieving, traumatised, and demanding urgent reform.

Health Secretary Jeremy Miles confirmed on Tuesday (July 15) that the Welsh Government will accept all 11 recommendations from the report and has escalated Swansea Bay’s maternity and neonatal services to Level Four — the second-highest level of intervention. The announcement comes as families continue to speak out about avoidable harm, traumatic births, and failures in care between 2018 and 2023.

Among them is Gareth Morgan, 39, whose son sustained a brain injury during birth at Singleton Hospital. His wife, who was being treated for sepsis, underwent an emergency caesarean section. Their baby required intensive care.

“It was probably one of the worst points of my life as I thought both my son and my wife were going to die that day,” Mr Morgan said. It was not until a year later — and only after the health board wrote advising him to seek legal advice — that he learned of serious failings in his wife’s care.

“You go from thinking it was just bad luck to being angry and you want to find people accountable,” he said. “I’m riddled with trauma. Our family is riddled with the negative experience of what’s happened.”

Mr Morgan has now called for systemic changes, saying: “This isn’t about us as a family. This is about the wider picture. Because ultimately if you’re not changing something… then you’re complicit.”

Harrowing testimony, systemic problems

The independent review, led by Dr Denise Chaffer, found serious and repeated failings in both clinical care and the governance of services. It concluded that while many women had a positive experience, too many others reported traumatic births, lack of compassion, being ignored by staff, and enduring long-lasting psychological harm.

Failures highlighted include:

  • Poor communication and cultural insensitivity
  • Staff failing to listen to women during labour
  • Inadequate foetal monitoring
  • Delays in emergency responses
  • A rigid and insensitive complaints process

The review also called for rapid access to psychological support for affected mothers and birthing partners, better triage systems, trauma-informed care, and compulsory training for maternity staff.

Despite some recent improvements in staffing, the report noted that turning high-level changes into visible frontline progress remains “a challenge”.

In December 2023, Healthcare Inspectorate Wales found Singleton Hospital’s maternity unit had failed to meet safe staffing levels over four years and lacked effective security to prevent baby abductions. Following public criticism and mounting complaints, the first chair of the maternity review resigned, prompting a broader and more transparent inquiry.

Llais, the national body representing patients in Wales, carried out its own investigation earlier this year, speaking to over 500 women. Its findings echoed the official review: widespread failures at every stage of maternity care, often resulting in long-term trauma and some women deciding not to have more children.

Welsh Government response

In his statement, Jeremy Miles issued an “unreserved apology” to all families let down by the health board and promised that lessons would be learned.

“This must never happen again,” he said. “All women and babies must receive good-quality, safe and compassionate care. Their voices must be heard during pregnancy and birth and they must be included in plans to improve services.”

An all-Wales maternity and neonatal services assessment, independently chaired, will begin this month and incorporate findings from Swansea Bay and other reviews across the UK, including the ongoing England-wide inquiry into maternity failings.

‘A call to action’

Dr Chaffer said the health board must continue to act at every level to rebuild trust and improve care.

“There is still much to be done… this report serves as a call to action,” she said.

Liz Rix, Executive Director of Nursing at Swansea Bay, accepted the findings in full and apologised. “The review does acknowledge some improvements… but there is more to do,” she said. “We will now develop an improvement plan and continue to listen to women and families.”

Midwives and campaigners urge action

The Royal College of Midwives described the Welsh Government’s response as a “significant step forward,” but warned that proper staffing and investment were urgently needed.

“This is owed to the families who have suffered unbearable loss,” said Julie Richards, RCM Director for Wales.

The Herald understands that while several internal audits had flagged problems within the health board over the past five years, decisive action was repeatedly delayed — contributing to ongoing harm.

Health

‘We are on our own’: Unpaid carers forced to ‘beg’ for support

Published

on

UNPAID carers are being left to “pick up the pieces” of a broken system due to a lack of respite, unsafe hospital discharges and carer’s assessments that result in “nothing at all”.

The warning came as the Senedd’s health scrutiny committee began taking evidence for an inquiry on access to support for more than 310,000 unpaid carers across Wales.

Chris Kemp-Philp, from Newport, who has been a carer for 33 years, gave up her career to become a full-time carer after her husband medically retired from the civil service in 1990.

Ms Kemp-Philp, whose husband died in April, told today’s (December 4) meeting: “I thought he’d been really badly treated… The last four months of his life were dreadful for both of us.”

She was only offered an updated carer’s needs assessment – a right under the 2014 Social Services and Wellbeing (Wales) Act – the day after her husband died.

Ms Kemp-Philp did not realise she had become a carer at first. “But, of course, having lost two incomes and to survive on a half civil service pension wasn’t great,” she said.

She told the committee how the couple “shielded” during the pandemic, saying: “For the past five years, basically, apart from going to a hospital or… a medical facility – I didn’t leave the house because if I’d have gone out, I could have brought something home.

“So, we spent five years literally avoiding people. The experience was unpleasant, I had two great-grandchildren born in that time and I only saw them on video.”

Ms Kemp-Philp said her husband was “pingponged” back and forth after unsafe discharges from hospitals in Gwent. He was put in a car by two nurses then she had to get him out on her own at the other end, with clinicians effectively telling her: it’s your problem now.

“Every time he was sent home, nobody came to help at all,” she said, explaining how she struggled to cope and her husband’s death brought a tragic sense of relief.

Judith Russell, who moved back to Wales to care for her mother 23 years ago, told Senedd Members the responsibility grew greater over the years.

Carer Judith Russell
Carer Judith Russell

Ms Russell, whose mother died last Saturday on the eve of her 102nd birthday, told the committee: “It’s been my privilege to care for her but I wish other people—I wish there had been more actual care for her. That’s it.”

Ms Russell also cares for her husband who has Alzheimer’s disease, acts as guardian for her disabled sister and cooks every week for her sister-in-law.

“It’s quite a responsibility,” she said. “My life is taken up with caring. I didn’t actually know I was a carer, I cared for my mother because she was my mother – I looked after her, of course I did – and it wasn’t until about three years ago that I identified as a carer.”

Ms Russell warned: “All through this last 23 years, I’ve had to fight and struggle to find things out… there’s very, very little help out there.”

She said she was given a carer’s assessment earlier this year but “there was nothing they could offer me, quite frankly – nothing at all”.

Ms Russell told Senedd Members: “We had a diagnosis [but] there’s no offer of help, there are no directions to find help, somebody to point you – you should be doing this, this is available, that’s available – nothing, you’re on your own completely.”

She joined the Bridgend carers’ group which opened a door to other people grappling with the same weight of responsibility and helped navigate the system. Ms Kemp-Philp added that joining a similar peer support group saved her life.

Ann Soley, who is originally from France and has been living in Wales for eight years, described how life was turned upside down when her British husband had a stroke.

Ann Soley

She said: “We are stressed, we are lost. A lot of carers have lost their friends, that is just unbelievable for me because I realised society is not there – there is no compassion.”

Kaye Williams, who works at Bridgend carers’ centre and is herself a carer, warned the witnesses’ experiences are commonplace across the country.

Sue Rendell, from Caernarfon, has cared for her husband who has vascular parkinsonism for nearly 14 years and was waiting for a doctor to call as she gave evidence remotely.

She told the committee: “You go in in the morning to see if he’s still breathing to be honest. We’re at the later stages of his disease and it’s physically demanding, it’s mentally demanding and it’s administratively difficult as well… it’s just very wearing.”

Ms Rendell, who was shattered after a late night caring, said she has tried to get respite but has been told there’s nothing available in Gwynedd nor Anglesey for her loved one’s needs.

She told the committee unpaid carers in Wales are “expected to pick up the pieces” but “nothing much happens” after an assessment. “Fine words butter no parsnips,” she said.

Ms Russell added: “As carers, we save the government millions… and I asked for some help this week actually. I’m 258th on the list for a hip replacement… and I asked the doctor: as a carer, couldn’t I possibly go up the list a little bit? ‘No, we’re not allowed to do that.’

“It’s the only thing I’ve ever asked for.”

Continue Reading

Education

‘Sink or swim’: Young carer sat exam hours after 3am hospital ordeal

Published

on

A TEENAGE carer sat a GCSE exam only hours after getting home from a hospital at 3am following a family emergency, a Senedd committee has heard.

The warning came as witnesses highlighted a “sink-or-swim” reality where children as young as three are taking on caring roles while feeling invisible to schools and social services.

Elektra Thomas, 15, who cares for her autistic, non-verbal brother and her epileptic sister, was part of a remarkable and articulate trio of teenagers who gave evidence to a new health committee inquiry on access to support for unpaid carers today (December 4).

The teenager helps her brother Blake get ready for school in the morning and helps him communicate by acting as his voice, which she has done since about three years old.

Ms Thomas told Senedd Members her sister has two children, “so I’m either handling her having a seizure, running around with her medication… or I’m looking after her kids”.

She said: “I’ve been having school assessments at the same time she’s had a seizure. I’ve been in ambulances waiting for her to get into a hospital while also studying.”

Ms Thomas explained how she is unable to focus on her schoolwork if her brother has had an overwhelming day. “I can’t focus on myself and I don’t have time for myself,” she said.

The teenager, who is from Carmarthenshire, described how she was once in hospital until 3am then sat a test – which went towards her GCSE grades – that same day.

Ms Thomas warned young carers do not have time to manage their own mental health, saying: “I didn’t have time for myself, I had time for my brother and sister and that was it.”

She said: “As a young carer who wasn’t noticed for a decade, it was pure manic: I had no coping skills, I had no support – and this has been going on since I was about three or four.”

Ffiôn-Hâf Scott, 18, from Wrexham, who is working while studying in sixth form, has similarly been a carer since she was four years old.

“I used to care for my mum and my sister,” she told the committee. “My sister used to be in a psychiatric ward, she was there for seven years.

“And I care for my mum because she’s diabetic, classed as disabled, has a long list of mental health issues, she has in the past suffered a stroke and had cancer.

“I don’t know how she’s still standing.”

Young carer Ffiôn-Hâf Scott
Young carer Ffiôn-Hâf Scott

Ms Scott said: “The main challenge right now is looking after myself and learning that you actually have to keep yourself afloat… to keep looking after someone else.

“I think for a very long time I ran on nothing because of my caring role or I didn’t think about the things I needed to do for me, so respite and things like that.”

The Welsh Youth Parliament member warned a lack of support for young carers has been normalised, saying she has had to explain herself 70 different times while aged 12.

Ms Scott said: “I remember going to my teacher and saying – we had a piece of coursework – look I can’t do this right now… you’re going to have to fail me…

“Their response was just ‘well, you have too much on your plate and you need to take things off your plate’ and I was like: it’s very bold of you to stand where you’re stood and say that to me because it’s not a choice to take on the things that we do take on.”

She recalled receiving a phone call about her mum collapsing moments before a maths test and expressed concerns about the prospect of mobiles being banned in schools.

Albie Sutton, 16, a young carer from north Wales, looks after his disabled mother by doing things such as cleaning the house, budgeting and cooking for the family every day.

Albie Sutton
Albie Sutton

Mr Sutton said: “It’s a real struggle for her to move around the house, to even do stuff like getting dressed or moving to the toilet by herself… so I’ve got to help her.”

The teenager estimated his caring role takes up about 25 hours a week and makes it difficult for him to pursue some of his hobbies such as competing in powerlifting.

“My mind feels like a hive of bees,” he said. “There’s so many things going in and out… I get home at the end of the day and I’m like ‘oh my God, I’ve got to do this, I’ve got to do that’.”

Warning of the mental stress, he added: “It’s also really difficult for me to socialise… I feel very isolated in my caring role, especially at home. I’m always housebound, I never get the opportunity even just to go out in my local town.”

Mr Sutton told Senedd Members it plays on his mind that his younger brother may have to take on responsibility. “It’s got me debating whether I can go to university,” he said.

He called for a Wales-wide campaign to raise awareness among educators and employers of the issues young carers face and how to recognise the signs.

Ms Thomas agreed: “I’ve had multiple teachers look at me and go ‘what’s a young carer, sorry?’. I’ve had pharmacists go ‘are you sure you’re a young carer?’ and it baffles me.”

Continue Reading

Health

Fresh alarm over life expectancy in Wales as CMO warns of ‘prevention revolution’

Published

on

WALES is living sicker for longer, the Chief Medical Officer has warned, as new figures show a worrying drop in the number of years people can expect to live in good health – with women hit hardest.

The findings, published today in Dr Joanne Absolom’s first annual report since taking over from Sir Frank Atherton, have prompted immediate calls for the next Welsh Government to overhaul its approach to public health after the 2026 Senedd election.

Dr Absolom says Wales must now move decisively away from a system that largely treats illness towards one that prevents people becoming ill in the first place. Her report warns that healthy life expectancy is falling across the country and highlights widening inequalities between communities.

Responding to the findings, Darren Hughes, Director of the Welsh NHS Confederation, said the message could not be clearer.

“NHS leaders in Wales welcome the report’s call for a prevention-first approach,” he said. “We have to move from simply treating illness to actively promoting wellbeing, and that means a proper cross-government strategy that tackles inequality and gives people the support to take control of their own health.”

He added that every pound spent on proven public health programmes delivers an average return of £14 – evidence, he said, that prevention “makes moral and financial sense” at a time when NHS budgets are under extreme pressure.

“It is deeply concerning to see healthy life expectancy falling, particularly for women,” he said. “Investment in prevention is vital if we are to make our health and care services sustainable.”

While health boards, councils and community groups are already working on preventative programmes, the Welsh NHS Confederation says Wales needs far greater ambition – and the NHS must be given the tools and flexibility to scale up what works.

The Chief Medical Officer’s report also raises serious concerns about NHS workforce shortages and urges significant investment in digital technology to improve productivity and patient outcomes.

Mr Hughes said all political parties should “take heed” as they prepare their manifestos for next year’s Senedd election.

“Those seeking to form the next Welsh Government have a clear blueprint here. We cannot keep doing the same things and expect different results. Prevention, workforce and digital transformation have to be top priorities.”

The Welsh NHS Confederation — which represents all seven health boards, the three NHS trusts, HEIW and Digital Health and Care Wales — has already outlined its detailed priorities in its own election document, Building the health and wellbeing of the nation.

With the Senedd election just over a year away, today’s report adds fresh, authoritative evidence that Wales needs a radical shift in how it approaches health if it is to secure a healthier future for all.

Continue Reading

Crime14 hours ago

Prosecution delivers powerful closing speech in Christopher Phillips trial

Jury expected to retire shortly in Swansea Crown Court baby abuse case THE TRIAL of Christopher Phillips, accused of inflicting...

Business1 day ago

First wind turbine components arrive as LNG project moves ahead

THE FIRST ship carrying major components for Dragon LNG’s new onshore wind turbines docked at Pembroke Port last week, marking...

Crime2 days ago

Mother admits “terrible idea” to let new partner change her baby’s nappies alone

Court hears from timid mother who was barely audible in the witness box who said she carried out no checks...

Business2 days ago

Welsh Govt shifts stance on business rates after pressure from S4C and Herald

Ministers release unexpected statement 48 hours after widespread concern highlighted in Welsh media THE WELSH GOVERNMENT has announced a new...

Crime2 days ago

Pembroke rape investigation dropped – one suspect now facing deportation

DYFED-POWYS POLICE have closed an investigation into an alleged rape and false imprisonment in Pembroke after deciding to take no...

News2 days ago

Baby C trial: Mother breaks down in tears in the witness box

She tells jury Christopher Phillips repeatedly offered to babysit her seven-week-old son alone in weeks before life-changing injuries were discovered...

Crime3 days ago

Defendant denies using Sudocrem-covered finger to assault two-month-old baby

In dramatic day-long cross-examination, Christopher Phillips repeatedly denies sexual penetration, as prosecution alleges escalating anal attacks ended in catastrophic injury...

Business3 days ago

New Milford Haven pilot vessel successfully launched in the Netherlands

THE PORT OF MILFORD HAVEN’S new pilot vessel has reached a major milestone after being launched in the Netherlands, where...

Crime4 days ago

Plaques unveiled in Haverfordwest to honour HIV charity pioneer Terry Higgins

Two blue plaques mark the birthplace of the man whose death led to creation of Terrence Higgins Trust THE LIFE...

Crime4 days ago

Defendant denies causing injuries to two-month-old baby

Christopher Phillips explains “rattle” incident during questioning CHRISTOPHER PHILLIPS, the 28-year-old man accused of sexually assaulting and causing serious physical...

Popular This Week