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Crime

Fewer than half of victims believe they can get justice, says Victims’ Commissioner

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FEWER than half of victims believe they can get justice, according to a major new survey published by the Victims’ Commissioner for England and Wales, Baroness Newlove.

The 2025 Victims Survey, based on responses from more than 6,500 victims – the largest ever conducted by the Commissioner – exposes a serious lack of confidence in the system, with only 42% believing they can obtain justice, 46% confident in its effectiveness, and 51% in its fairness.

Victims denied a voice

Many victims report being denied a voice at critical stages of the process. Some were refused the right to read their Victim Personal Statement (VPS) in court, and only 14% knew they had the right to challenge a decision to drop their case.

One victim of domestic abuse, a woman aged 55–64, said: “I was never allowed to speak in court as a victim… never allowed any voice… never allowed to read my three different VPS during three cases, nine hearings in all and two sentence hearings.”

Victims frequently described feeling isolated, unheard, and treated as a statistic rather than a person.

Confidence gaps across groups

Confidence in the justice system varies widely across groups. Only a third of LGBTQ+ victims were confident they could receive justice by reporting a crime, while fewer than half of disabled victims and female victims believed the system was fair.

The report also reveals troubling patterns in reporting rates. Forty-one per cent of rape and sexual assault victims did not report the incident, and 36% of hate crime victims did not report. Nearly a third of Asian and Black victims (32%) chose not to report, compared to 21% of white victims. Among young people aged 16–24, the non-reporting rate was 38%, nearly double that of older victims.

One young victim of sexual assault said: “I feel like race and sex is always a factor when you report a crime or are seeking justice. You won’t always be treated fairly.”

Poor communication and delays

Victims cited poor communication and delays as major reasons for losing faith in the justice process. Some reported cases collapsing after statutory time limits expired, while others faced years of waiting for trials.

A victim of assault, aged 35–44, said: “The CPS unnecessary delays meant the perpetrator was unable to be charged because they let six months go past through no fault of my own.”

Another rape survivor described the toll of the long wait: “Too stressful, took too long. It ruined my life and I thought I’d lose my family if I carried on with the case.”

Police under pressure

While fewer than half of victims said their case was investigated thoroughly (43%) or that they were kept informed (40%), many recognised the resource challenges facing officers.

“It was obvious that the police were trying their best but were short staffed,” said one male assault victim, 55–64.

Overall, 68% of victims said they would still report a crime again, though this figure dropped sharply among rape and sexual assault survivors.

The report highlights the value of specialist police training, such as that delivered under Operation Soteria, in improving trust. “They appeared to be well trained… professional and compassionate, yet unbiased,” said a female victim, 45–54.

Need for clearer communication

More than two-thirds of victims praised the support they received from court staff and volunteers, but many still said they were left uninformed about the outcome of their case. One in five said the conviction or sentence was not properly explained to them – a finding that comes ahead of the UK Government’s forthcoming Sentencing Bill.

Baroness Newlove said: “These voices matter. They are telling us not only what is working, but crucially where the system is failing victims – the very people it is meant to protect. One of the most striking and worrying findings is the lack of confidence in the fairness and effectiveness of the criminal justice system. If victims lose faith, they may stop coming forward – and justice cannot be delivered if victims are silent. All victims deserve to be treated with decency and respect. That means good communication, tailored support, and a clear understanding of their rights. This report sends a very clear message that we have a great deal of work to do to rebuild victim confidence in the system.”

The full report, including over 150 victim testimonies, is available to download from the Victims’ Commissioner’s website.

Crime

Welsh minister ‘concerned’ by proposed jury trial restrictions

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WALES’ top lawyer has vowed to challenge Ministry of Justice proposals to limit appeal rights and scrap jury trials for crimes with a likely sentence of three years or less.

Julie James, who is counsel general, the Welsh Government’s chief legal adviser, committed to raising concerns with UK counterparts because justice is largely non-devolved.

Last week, the Ministry of Justice unveiled plans for judge-only “swift courts” in Wales and England to fast track cases to cut delays due to a backlog in the justice system.

Answering questions in the Senedd today (December 9), Ms James agreed with her Labour colleague Mick Antoniw who described the plans as the “wrong way to go”.

The former solicitor said she would raise the issue during a meeting of the inter-ministerial group (IMG) on justice, a UK-wide forum which she was due to chair later in the week.

Labour MS Mick Antoniw
Labour MS Mick Antoniw

Mr Antoniw told the Senedd: “I think this is the wrong way to go and will not solve the growing backlog problem. Jury trials have been a cornerstone of our justice system.

“Juries are a check and balance on judges, as well as a protection for the independence of the judiciary, and they give ownership to part of the judicial system into the hands of the people, so we restrict them at our peril.”

Mr Antoniw, a former trade union lawyer and counsel general, urged his successor to press for access to justice, investment in court infrastructure and the devolution of justice powers.

Ms James responded: “I personally am particularly concerned about the proposals to limit the rights of appeal from magistrates’ courts to points of law only at the same time as increasing magistrates’ sentencing powers.

“So, there are a number of things in the system that we will be raising at the IMG and more generally. Because although it is a reserved matter, of course it directly impacts on a number of things that are devolved.”

Independent MS Rhys ab Owen
Independent MS Rhys ab Owen

Rhys ab Owen, a former criminal barrister who sits as an independent, pointed to previous comments from David Lammy, the Deputy Prime Minister and UK justice secretary.

He said: “’Jury trials are a fundamental part of the democratic settlement, criminal trials without juries are a bad idea… those aren’t my words – that’s a tweet written by David Lammy back in 2020.”

He argued the figures are skewed due to “huge” backlogs in big English cities.

Mr ab Owen was similarly concerned by proposals to limit rights of appeal as he recalled some “baffling” decisions made by magistrates.

He told Senedd Members: “The truth is if this was a proposal by a Conservative government, there would be outrage in this place.”

Mr ab Owen also raised comments from Karl Turner, a Labour MP, who described the proposals as the “daftest idea” that any justice secretary could have come up with.

Pressed on whether she agreed, Ms James said: “I agree that there are serious questions to be asked about the UK Government’s proposals… I also agree the right to trial by jury is a hugely important protection for defendants, I absolutely do.

“Victims need to be assured that justice is delivered effectively but in an unbiased way, and that the punishment fits the crime.”

She stressed that trial delays also impact victims, defendants and witnesses, so “it’s absolutely right to look at ways of speeding up that process”.

Ms James told Senedd Members there are no significant delays in magistrates’ courts and crown court performance in Wales has consistently been considered among the best.

She explained trials in Wales are currently being listed into 2026 and 2027, compared with London where listings are currently well into 2030.

Criticising a “disappointing” lack of consultation before the announcement, the counsel general said: “These are proposals at the moment, there’s a long way until they become law [but] we will be making our feelings known on it.”

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Crime

Phillips found guilty of raping baby in “worst case” judge has ever dealt with

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Baby’s mother cleared as judge says case “shaken me to my core”

CHRISTOPHER PHILLIPS has been found guilty of the most serious offences in the devastating case of seven-week-old Baby C, including multiple counts of penetration and causing grievous bodily harm with intent.

The baby’s mother, who cannot be named, has been cleared of every charge, including allegations that she failed to protect her child.

The verdicts were delivered this afternoon (Dec 9) at Swansea Crown Court following a harrowing three-week trial.

Following the verdicts, Judge Paul Thomas KC delivered an emotional statement rarely heard from the bench. He told the courtroom: “In my over forty years of experience, this has been the most distressing case I have ever had to deal with.

“This has truly shaken me to my core.”

Turning to the jury, he said: “I would like to show my admiration to you all. I appreciate the toll this may have had on your mental health. You are a testament to our jury system. Thank you for all of your great effort.”

Judge Thomas ordered a pre-sentence report and requested an updated assessment of Baby C’s current physical and psychological health following the injuries he sustained.

He also directed that a psychiatric evaluation be prepared on Phillips to determine the level of danger he poses and to assist in setting the appropriate sentence.

He warned Phillips that he is facing “an extremely long prison sentence”.

Phillips will also be required to sign the Sex Offenders Register within three days of arriving in prison.

The jury’s verdicts confirm Phillips was responsible for the catastrophic injuries inflicted on Baby C in January 2021, including a bleed on the brain, multiple fractures, severe bruising, blunt-force trauma to a testicle and anal injuries described in court as “gaping”.

Medical specialists told the court they had administered morphine to a baby so young only “a handful of times” in their careers.

A sentencing will take place on January 16.

He was taken to prison.

Additional reporting by Rieve Nesbitt-Marr

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Crime

Pensioner to face trial over £18,000 car dealership damage

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A PENSIONER accused of causing more than £18,000 worth of damage at a Ceredigion car dealership will stand trial next summer, it was confirmed at Swansea Crown Court this week (Dec 9).

Seventy-eight-year-old Matthew Edmunds, of Dinas Ceri, Cwm Cou, pleaded not guilty to criminal damage at Cawdor Cars, Newcastle Emlyn, on April 19, 2024.

He is accused alongside a 15-year-old child, who cannot be named for legal reasons. That child has already admitted the offending, the court heard.

The court heard that the child applied paint stripper to several vehicles at the dealership and later helped to dispose of the clothing seen on CCTV. The prosecution allege that Edmunds denies involvement and permitted the child to take full responsibility for the incident.

Earlier hearings were told that six vehicles were damaged, with repair costs estimated at £18,373.31.

Edmunds attended court in a wheelchair, and the court was informed that he requires kidney dialysis sessions lasting around four-and-a-half hours, three days a week. The judge said the Crown Court would ensure the trial timetable accommodates his medical needs.

The case was adjourned for trial on June 16, 2026.

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