News
MP warns people about passport advice firms
MP STEPHEN CRABB is warning constituents about online passport advice firms who charge people for information and services that are available free from HM Passport Office.
A number of unofficial, online “checking” services are charging people to have their passport applications checked online. They use information that is free from official Government websites to check that passport applications are filled out correctly and then charge a hefty fee for this service.
These sites often look like official Government websites and appear near to the top of search engine results. Unsuspecting consumers are therefore led to believe that they are paying for the full cost of processing and submitting their passport application, only to find that official fees are still outstanding when they go to collect their passport.
Stephen recently visited the Passport Office in Newport with Home Office Immigration Minister, Mark Harper MP. During the visit, Stephen heard of many cases of people unwittingly paying third party firms for free information to renew their passports. In some cases, customers’ passports were not passed on to the Passport Office, despite being charged for a checking service.
Speaking from Westminster, Stephen Crabb said:
“As people increasingly rely on the internet to access services, some third parties have taken advantage of people looking to save time by doing their admin online. The branding and advertising of these websites looks very legitimate and it has clearly been very easy for firms to make a profit from charging for information that is available free online.
“When I visited the Passport Office in Newport, I heard the personal stories of countless people who had fallen victim to the scam. Many had paid out hundreds of pounds to renew family passports, only to find that they had in fact paid for free information and that the official fees were outstanding.”
The Government is now working closely with the Advertising Standards Authority (ASA) to ensure these sites do not mislead the customer into believing they are dealing with an official site. They have imposed strict fines on the sites and have warned companies to provide an up-front message that they are not acting on behalf of HM Passport Office. HM Passport Office will also make a formal complaint to the ASA about sites that are continuing to deceive consumers.
Stephen added: “I’ve heard first-hand from constituents the real difficulty and distress these scam advice firms have caused. It is unacceptable that these companies should be able to charge for free information and trick people out of their hard-earned money. I am pleased that the Government is taking tough action by fining these firms and forcing them to state clearly that they are not an official website.”
If you need to renew or apply for a new passport, use HM Passport Office website, which has all the information required to make your application.
https://www.gov.uk/apply-renew-passport
Alternatively, your local Post Office will be able to advise you on the application process.
Crime
Train disruption after youths seen playing on tracks at Haverfordwest station
Police attend after dangerous incident involving football on railway line
TRAINS were delayed at Haverfordwest railway station on Tuesday (Apr 1) after a group of youths were seen playing with a football near live tracks, prompting a police response.
Footage captured by a bystander shows several young people on the platform throwing and kicking a ball across the station. In one clip, a youth is seen kicking a football from Platform 2 towards Platform 1, but the ball overshoots and lands beyond a fence into the station car park.
More concerning footage shows the ball rolling onto the railway line, with one youth climbing down onto the tracks to retrieve it—an act that poses serious risk of injury or death due to live rails and the potential for oncoming trains.
The incident caused disruption to services, with two trains delayed by 25 minutes while the situation was dealt with.
Police attended the scene, although it is not yet clear whether any arrests were made. Officers have been approached for comment.
Railway safety rules strictly prohibit access to the tracks except by authorised personnel, and incidents such as this are treated seriously due to the potentially fatal consequences.
The Herald understands that such behaviour can also lead to significant disruption across the rail network, affecting passengers and services well beyond the immediate area.
Anyone with further information about the incident is urged to contact police.
Business
Haverfordwest producers showcased by Tesco in national Welsh food event
Local firms highlighted as supermarket giant backs £27bn Welsh food sector
HAVERFORDWEST food producers were among those selected to take centre stage at a national showcase celebrating the very best of Welsh food and drink.
Supermarket giant Tesco hosted the St David’s Day event in partnership with the Welsh Government’s Food & Drink Wales initiative, bringing together leading suppliers from across the country.
Two Pembrokeshire-based businesses — Blas y Tir, part of Pembrokeshire Creameries, and Puffin Produce, both based in Haverfordwest — were among those chosen to represent Welsh produce on a national stage.The event, held to mark St David’s Day, showcased a wide range of products including dairy, baked goods, meats, curries and spirits, highlighting the breadth and quality of food produced across Wales.

Organisers said the showcase underlined the importance of supporting local suppliers, many of which are family-run businesses rooted in their communities and reliant on local agriculture.
The Welsh food and drink supply chain is estimated to be worth £27 billion, with companies like those in Pembrokeshire playing a key role in sustaining rural jobs and supporting farmers.
Visitors to the event were given the opportunity to meet producers and sample products, while a surprise performance from Welsh singers added a cultural element to the day’s celebrations.
Enfys Fox, relationship manager for local sourcing at Tesco Wales, said: “St David’s Day is a time to celebrate everything that makes Wales special, and our suppliers are at the very heart of that story.
“This event was a fantastic opportunity to showcase the incredible range, quality and heritage of Welsh produce available in our stores.
“We are incredibly proud to collaborate with the Welsh Government and work with so many dedicated Welsh suppliers, many of them family businesses with deep roots in their communities. By supporting them, we’re not only bringing great products to our customers, but also investing in local jobs and the wider Welsh economy.”
The Herald understands that products from Pembrokeshire suppliers featured at the event are widely stocked in Tesco stores across Wales, giving local shoppers direct access to locally sourced goods.
While the showcase celebrated success, it also highlighted the growing importance of ensuring Welsh producers continue to secure fair opportunities within major retail supply chains.
The event formed part of Tesco’s wider commitment to strengthening partnerships with Welsh suppliers and promoting locally sourced food throughout the year.
Health
Paramedic recruitment freeze confirmed in internal email to students
‘No jobs in 2026–27’ as graduates told service has ‘more paramedics than required’
AN INTERNAL email sent to student paramedics has confirmed that no newly qualified paramedics will be recruited in Wales during the 2026–27 financial year, escalating concerns over workforce planning in the NHS.
The message, seen by The Herald, was sent to final-year students following a board meeting of the Welsh Ambulance Services NHS Trust on March 26.
It confirms that the trust “does not require any NQPs” this year, stating the decision is based on affordability and workforce restructuring.
The development follows reporting by BBC Wales that students had already been advised to seek work overseas.
‘Simply not affordable’
In the email, the ambulance service states:
“Employing NQPs in 2026 is simply not affordable… No extra funding has been made available by Welsh Government or our commissioners.”
It adds that a review of workforce needs concluded:
“We currently have more paramedics than required and enough lead practitioners to fill any short to medium term vacancies.”
Students say they have also been told the service is aiming to reduce paramedic numbers, despite ongoing delays in ambulance response times across Wales.
Graduates left without roles
Around 70 students are expected to graduate this year from Swansea University and Wrexham University.
Training is heavily subsidised by Healthcare Education and Improvement Wales, with costs estimated by students at around £50,000 per person.
Despite this investment, graduates have now been told to consider employment outside Wales—or even overseas—to begin their careers.
Patient care concerns raised
Students have warned the decision could impact patient care if fewer fully qualified paramedics are deployed on the frontline.
They say being redirected into lower-grade roles means their full clinical training will not be used.
One student told The Herald: “We are ready to go straight into frontline care. Instead, we’re being told to look abroad. It doesn’t make sense.”
Government under pressure
A Welsh Government response seen by The Herald acknowledges the issue and says ministers are working with the ambulance service and universities to support affected graduates.
However, the internal email suggests the decision is already firm for the coming financial year.
The Herald has approached the Welsh Government and the Welsh Ambulance Service for further comment.
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