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Improving the system of care

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systemofcare1A NEW agreement to improve the system of care and support for people in a mental health crisis has been signed by the Welsh Government, police forces, the NHS, councils and other agencies. The crisis care concordat commits the organisations which have signed up to work together to intervene early and, if possible, to reduce the likelihood of people posing a risk to themselves or others as a result of a mental health condition. A key part of this approach are new proposals to reduce the use of police custody for people suffering with mental health problems. People with suspected mental health issues who are detained under the Mental Health Act should be assessed within three hours and not be held in police custody for more than 12 hours.

All organisations which sign the concordat have made a commitment to find the most appropriate support needed for people in whatever situation and whichever service a person turns to, making sure that any intervention is carried out without any unnecessary or inappropriate placement; for example within police custody. Other commitments include: People under 18 who experience a mental health crisis should never be held in police custody unless in exceptional circumstances; Police vehicles will rarely be used to convey people in crisis, except the most violent of individuals and only in exceptional cases to transport people between NHS facilities; NHS transport or other health vehicles, but not necessarily an ambulance, should be commissioned to take people in a mental health crisis to hospital;

If a young person under 18 is detained under section 135 or 136 of the Mental Health Act and taken to a police station for assessment, a case review will be held within seven days to determine whether this could have been avoided in order to learn from that incident; Monitoring groups within health boards will review every section 135 and 136 detention within police custody to determine its appropriateness.

Health and Social Services Minister, Mark Drakeford said: “This new agreement is about providing the most appropriate care and support to those facing a mental health crisis, whatever the time, every day of the year. “It is about all those who have signed up working closely together so we avoid people being wrongly kept in a police cell and instead being given access to the right treatment for them.

I am delighted this deal has brought together so many organisations that have a vital role to play.” Jon Stratford, assistant chief constable, South Wales Police said: “Too many people end up in police cells when detained for their own or others’ safety under the Mental Health Act instead of receiving appropriate support and help. We welcome the development of the crisis care concordat.

“The signing of today’s agreement is an important step in improving how all agencies work together to protect vulnerable people.” Sara Moseley, director of Mind Cymru and chair of the Wales Alliance on Mental Health, said: “When you are in crisis you are at your most vulnerable. You may be experiencing delusions or hallucinations, you might be suicidal or self-harming, it can be very frightening – you need the right help urgently.

“A police cell is a completely inappropriate environment in which to receive that care and support. Mind has been campaigning for action on reducing the use of police cells for people in crisis for many years. Bringing together so many agencies including the police, the NHS and the third sector is a great achievement and shows how determined we are to create change.

“This is a crucial first step. There’s a lot more to do to make sure that anyone experiencing a mental health crisis gets the right care. We need to make sure that mental health services can cope with demand and get people the help they need early on to prevent them reaching crisis point in the first place. Great crisis care exists but we need to make sure it exists for anyone in Wales who needs it.”

Dyfed-Powys Police and Crime Commissioner Christopher Salmon said: “I welcome this Concordat. “I raised this issue with Welsh Government two years ago and I’m glad that Dyfed-Powys Police and Hywel Dda University Health Board have led the way.”

Explaining how Dyfed Powys Police had taken steps to anticipate the Concordat, Mr Salmon continued: “I’m delighted that – a year after we launched our Street Triage scheme to help those in mental distress during police incidents – the Concordat will recognise the importance of treating mental illness as a health issue, not a police one. “The work of all those involved in delivering our local service is to be applauded; a huge amount of effort and expertise has resulted in a great new project.”

Mr Salmon concluded: “In the past, many people have been locked in police cells when what they’ve really needed is health treatment. Across the Hywel Dda area – Carmarthenshire, Ceredigion and Pembrokeshire – they now get that treatment. “The Concordat has been a long time coming but will put clear responsibility on health services to treat mental health cases. The police will be there to help, not the other way round. It’s a great example of work between the police and the health board.”

 

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News

Paris in February made easy with special direct Air France flights from Cardiff

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TRAVELLING to Paris has never been simpler for Welsh holidaymakers, with Air France launching a series of special direct weekend services from Cardiff Airport to the French capital this month.

The limited-period flights offer a convenient, non-stop journey of under two hours to Paris, giving passengers more time to enjoy the city’s culture, cuisine and famous landmarks without the hassle of connections or long road transfers to other UK airports.

Timed perfectly for winter city breaks and Valentine’s getaways, the services run between February 13 and February 16, making them ideal for long weekends.

February is widely considered one of the best times to visit the French capital, with fewer crowds and a relaxed, romantic atmosphere. Visitors can explore world-famous attractions including the Eiffel Tower, the Arc de Triomphe and Notre-Dame Cathedral, browse galleries at the Louvre and Musée d’Orsay, or simply enjoy cafés, bistros and Michelin-starred dining across the city.

With Valentine’s Day falling during the operating period, the flights offer couples an easy escape for scenic walks along the Seine, memorable meals and classic Parisian experiences.

Jon Bridge, CEO of Cardiff Airport, said: “We’re delighted to offer direct flights to such a vibrant city for Valentine’s weekend. Cardiff Airport is expanding its reach, giving customers an easy, friendly travel experience and fantastic options. We’ve listened to passenger demand and are excited to make this opportunity possible, with more to come from Cardiff.”

Seats are available now via airfrance.co.uk and through travel agents. As availability is limited, early booking is recommended.

Flight schedule

Cardiff (CWL) to Paris (CDG)

• Feb 13 – AF4149 – 6:20pm → 8:50pm
• Feb 14 – AF4149 – 3:20pm → 5:50pm
• Feb 15 – AF4149 – 9:20am → 11:50am
• Feb 15 – AF4151 – 9:00pm → 11:30pm
• Feb 16 – AF4149 – 9:20am → 11:50am
• Feb 16 – AF4151 – 5:50pm → 8:20pm

Paris (CDG) to Cardiff (CWL)

• Feb 13 – AF4148 – 5:00pm → 5:30pm
• Feb 14 – AF4148 – 2:00pm → 2:30pm
• Feb 15 – AF4148 – 8:00am → 8:30am
• Feb 15 – AF4150 – 7:40pm → 8:10pm
• Feb 16 – AF4148 – 8:00am → 8:30am
• Feb 16 – AF4150 – 4:30pm → 5:00pm

 

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Education

Language commissioner launches probe into school closure impact on Welsh

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THE WELSH Language Commissioner has launched a formal investigation into claims that the proposed closure of a rural Carmarthenshire primary school did not properly assess the impact on the Welsh language.

Campaign group Cymdeithas yr Iaith confirmed this week that the Welsh Language Commissioner will examine whether Carmarthenshire County Council complied with its legal duties when producing a language impact assessment linked to plans to close Ysgol Llansteffan.

The council issued a statutory notice last year proposing to shut the village school at the end of the summer term as part of wider education reorganisation. A final decision had been expected this spring.

However, the investigation now creates fresh uncertainty over the timetable.

Complaint over ‘insufficient assessment’

Cymdeithas yr Iaith says it submitted a formal complaint arguing that the council failed to produce a sufficiently detailed assessment of how the closure could affect Welsh-medium education and the wider Welsh-speaking community.

The group claims the authority selectively used data to support closure rather than examining all available evidence objectively.

Two key concerns were raised.

Firstly, campaigners argue there may not be enough places in neighbouring Welsh-medium schools to accommodate pupils from Llansteffan and nearby housing developments, potentially forcing some families into English-medium provision.

Secondly, they say the assessment did not meaningfully consider the school’s role as a community hub or explore ways the site could generate income and support local Welsh-language activities.

On behalf of local members, Ffred Ffransis said: “There will not be places for all the Llansteffan children, nor for the children of the new housing estates, in other Welsh-medium schools in the area.

“The most cost-effective way of providing sufficient places locally in Welsh-medium education is by keeping open Ysgol Llansteffan and making better use of the buildings, including environmental education and community use.”

Formal investigation

In a letter to the group, the commissioner confirmed an investigation will be held under Section 71 of the Welsh Language Measure to determine whether the council complied with Welsh language standards.

The probe could take up to three months.

Campaigners believe this may delay implementation of the closure and could require the council to revisit its assessment and potentially carry out a fresh statutory consultation.

Ffransis said: “Even if the council now decided to make a full and meaningful assessment, there would likely have to be a new consultation. The original decision may have been taken on a faulty basis.”

He added that similar concerns had been raised about language impact assessments connected to other proposed school closures in the county.

Council position

The council has previously said that school reorganisation proposals are driven by falling pupil numbers, financial pressures and the need to ensure sustainable, high-quality education.

Authorities across Wales have faced difficult decisions in recent years as rural rolls decline and building maintenance costs rise.

It is expected the council will respond formally to the commissioner’s investigation in due course.

What happens next

If the commissioner finds that language standards were not properly followed, enforcement steps could be taken and the process delayed or revisited.

For families in Llansteffan, the outcome may determine whether their local Welsh-medium school remains open beyond the summer term.

The Herald has contacted Carmarthenshire County Council for comment.

Further updates will follow as the investigation progresses.

 

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Business

First Minister criticised after ‘Netflix’ comment on struggling high streets

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Government announces 15% support package but campaigners say costs still crushing hospitality

PUBS, cafés and restaurants across Wales will receive extra business rates relief — but ministers are facing criticism after comments suggesting people staying home watching Netflix are partly to blame for struggling high streets.

The Welsh Government has announced a 15% business rates discount for around 4,400 hospitality businesses in 2026-27, backed by up to £8 million in funding.

Announcing the package, Welsh Government Finance Secretary Mark Drakeford said: “Pubs, restaurants, cafés, bars, and live music venues are at the heart of communities across Wales. We know they are facing real pressures, from rising costs to changing consumer habits.

“This additional support will help around 4,400 businesses as they adapt to these challenges.”

The announcement came hours after Eluned Morgan suggested in Senedd discussions that changing lifestyles — including more time spent at home on streaming services — were contributing to falling footfall in town centres.

The remarks prompted political backlash.

Leader of the Welsh Liberal Democrats, Jane Dodds, said: “People are not willingly choosing Netflix over the high street. They are being forced indoors because prices keep rising and wages are not.

“Blaming people for staying at home is an insult to business owners who are working longer hours just to survive.”

Industry groups say the problem runs deeper than consumer behaviour.

The Campaign for Real Ale (CAMRA) welcomed the discount but warned it would not prevent closures.

Chris Charters, CAMRA Wales director, said: “15% off for a year is only the start. It won’t fix the unfair business rates system our pubs are being crushed by.

“Welsh publicans need a permanent solution, or doors will continue to close.”

Across Pembrokeshire, traders have repeatedly told The Herald that rising energy bills, wage pressures and rates — rather than a lack of willingness to go out — are keeping customers away.

Several town centres have seen growing numbers of empty units over the past year, with independent shops and hospitality venues reporting reduced footfall outside the main tourist season.

While ministers say the relief balances support with tight public finances, business groups are calling for wider and longer-term reform.

Further debate on rates changes is expected later this year.

 

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