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Milford Haven: Pub hopes to re-open following flooding with community’s help

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Concerned residents: Talking to Stephen Crabb MP in November 2018 after the flood

FOLLOWING the devastating flooding in Lower Priory and Haven’s Head in November, residents and business owners are doing their best to get back on their feet.

However, as the landlady of the still closed Priory Inn has explained to the Herald, it has not been easy having to deal with the many agencies involved with the clear-up, and the most difficult of all has been the insurance company.

At a meeting called by Glenda German, her regular customers met at the Kimberly public house in Milford Haven on Tuesday (Feb 5), to decide what is to be done about getting the pub re-opened following the insurance company’s refusal to pay out compensation.

The residents are united in their belief that the flood was caused by the culvert which drains water underneath Haven’s Head Business Park being blocked.

Indeed, the Herald was on the scene a few days after the flooding and witnessed contractors for the Port of Milford Haven, Austwell, clearing out the culvert intake with a JCB-type excavator.

Glenda German told the meeting of her regular customers that she hoped to get the pub open soon, but it would only be with their help, and if everyone pulled together ‘it would be possible’.

She told the Herald: “I do have limited savings but it’s thank to you, my regular customers, we can get it re-opened. I really miss having you around and I’m sure you all miss drinking in The Priory.”

The meeting was told that Stephen Crabb MP had written to the insurance underwriter to express his concern that a pay-out was not being made.

Nathan McGee agreed to help with the electrics, Chris Bevan will help with the plumbing, Nigel Swan will be co-ordinating the renovation of the pub as project manager, and editor of the Herald, Tom Sinclair, will be donating £500 towards the project – along with a beer fridge, and agreed to help locate a second hand kitchen.

Other regulars said they will help with painting, decorating and cleaning up.

Glenda added: “We have to get the pub open first, but we also need to take legal action against the Port of Milford Haven.

“This is clearly the fault of the Port, I believe everyone agrees they are at fault, and those who have been flooded and had their lives turned upside down deserve justice – and to be compensated for what they have lost due to the neglect of the culvert.”

Residents of Lower Priory and Haven’s Head will be meeting councillors for a further discussion on the way forward generally on February 14.

The Port, however, denies that it is responsible for the incident. Tim Bownes, Engineering Director at the Port, released a statement saying that the flooding was not caused by any failure to act. He said it was caused by ‘two days of heavy rainfall, combined with extremely high tides combined with a tidal surge of up to half a metre.’

Mr Bownes also said that water was ‘flowing as expected’ down the Port’s culvert system on November 8

 

Community

Major milestone reached in £8.3m Tenby station upgrade

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PASSENGERS at Tenby railway station are set to benefit from step-free access as a major £8.3 million upgrade moves into its next phase.

Network Rail, working with contractor AmcoGiffen, is delivering the scheme as part of the UK Government’s Access for All programme. The project will introduce a new footbridge with lifts, providing full step-free access between both platforms.

The old bridge removal in March 2026 (Image: Supplied)

Bridge removed as work progresses

Earlier this month, engineers removed the station’s existing footbridge using 220-tonne and 60-tonne cranes. A temporary walkway has now been installed to allow passengers to continue moving between platforms while construction continues.

The milestone was marked by a visit from local schoolchildren, who were given the chance to watch the crane operation and learn more about careers in engineering.

Complex infrastructure work underway

Behind the scenes, teams have carried out significant work to relocate and recommission signalling and telecommunications equipment. New ducting has also been installed, and cabling rerouted to support the upgraded infrastructure.

Work will continue over the coming months, with the new accessible bridge and lifts expected to be completed in autumn 2026.

School children recently visited the train station to check on progress of the works (Image: Supplied)

Improving access for all

The Tenby project forms part of a wider national programme to improve accessibility across the rail network. Since its launch in 2006, the Access for All scheme has upgraded more than 200 stations across Britain.

Theo Smith, Senior Portfolio Manager at Network Rail Wales and Borders said: “This is an important milestone for Tenby and the local community, bringing us closer to a station that everyone can use with confidence.

“We’d like to thank passengers and residents for their patience as we continue these major improvements.”

James Gough, Customer Operations Director at Transport for Wales added: “It’s great to see real progress being made at Tenby. This investment will make a lasting difference for both local people and visitors.”

 

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Business

Taxi fare shock in Milford Haven as drivers switch to meters

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TAXI passengers in Milford Haven are facing a sudden jump in fares, as drivers increasingly switch on their meters and charge full council-approved rates.

One Herald reader said a short return trip from Milford Haven to Neyland cost £30 — around double what he expected to pay.

But drivers insist the prices are not new — they are simply the official tariff now being applied.

Under Pembrokeshire County Council rules, the standard daytime fare starts at £4 for the first mile (£5 after 6pm), rising by around £3 per mile thereafter. Waiting time is also charged, meaning even short return journeys can quickly add up.

Higher rates apply in the evenings, at weekends and on bank holidays.

End of the £3 taxi

Milford Haven has long been known for cheap taxis, with short in-town journeys often costing as little as £3 — far below official rates.

That was down to competition, older vehicles, and the need to keep prices low in a town where many rely on affordable transport.

Drivers say those days are now over.

One local driver told The Herald: “People got used to cheap fares, but that was never the real price. Now we have to use the meter or we’re losing money.”

Fuel costs biting

Most taxis run on diesel, now around 170p per litre locally. For drivers covering long distances each day, the increase has hit hard.

Global tensions in the Middle East have pushed up oil prices, feeding directly into higher fuel costs in the UK.

With fare increases requiring a lengthy council process, many drivers say they have no option but to charge the full tariff.

Vulnerable hit hardest

The change is being felt most by those who rely on taxis the most.

Elderly residents, people on low incomes and those without access to a car are now facing higher everyday travel costs.

There has been no recent increase in Pembrokeshire’s official taxi fares, which have remained broadly unchanged since 2022.

The difference is simple: drivers are now charging them.

As one put it: “We’re not putting prices up — we’re just finally charging what we’re supposed to be charging.”

 

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Charity

Lidl colleagues back Sandy Bear charity with community donation

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Support for bereaved children among local causes chosen in Pembroke Dock

LIDL colleagues in Pembroke Dock have chosen a Pembrokeshire children’s bereavement charity to receive a community donation as part of the retailer’s expanded investment programme across Wales.

Staff at the store selected Sandy Bear Children’s Bereavement Charity as one of two local organisations to receive a £500 donation. The charity provides specialist support to children and young people up to the age of 25, helping them cope with loss and rebuild confidence.

Sandy Bear was chosen in recognition of its work supporting bereaved families across Pembrokeshire, including more than 20 families in the Pembroke area.

Ben Rees, shift manager at the Pembroke Dock store, said the scheme allows staff to support organisations making a real difference locally.

Martin Jones, business development manager at Sandy Bear, said: “Behind every child we support is a story of loss that no family should have to face alone. Support from local businesses like Lidl means we can continue to be there when families need us most, helping children understand their grief and find a way forward.”

Colleagues also selected Pembrokeshire and Carmarthen Mind, which provides mental health support through community programmes and wellbeing initiatives across the region.

The donations form part of Lidl GB’s wider community investment programme, which has supported more than 145 causes in Wales since 2022, contributing over £188,000 to local charities.

Alongside financial donations, charities linked to Lidl stores also receive support through the retailer’s ‘Feed it Back’ scheme, run in partnership with Neighbourly. The initiative redistributes surplus food, providing the equivalent of more than 2.3 million meals in Wales since 2016.

Lidl GB chief executive Ryan McDonnell said the programme empowers staff to support causes that matter most to their communities.

The retailer says its wider community work in Wales includes investment in initiatives such as its Foodies programme, which promotes healthy eating in schools and has reached more than 25,000 children across the country.

 

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