News
Ambulances backed up at Withybush, as A&E department swamped
A 69-YEAR-OLD from Milford Haven who suffers from COPD (Chronic Obstructive Pulmonary Disease) described by her daughter as being ‘unresponsive’ waited over two hours for an ambulance – despite it being urgently ordered by her GP on Tuesday (Nov 19)
Once finally at the hospital, the daughter said, the full scale of the crisis gripping Withybush’s A&E department became apparent – with her mum waiting five hours in an ambulance.
The daughter who does not want to be identified said: “According to a paramedic in the A&E car park, the hospital was so busy that every available ambulance in the Pembrokeshire area was waiting to unload patients, and the ambulance service was only able to respond to Code Red calls.
“One person, the paramedic said, had already passed away that day because he could not get help in time. The paramedic told me that he dreaded the start of each shift, thinking that it was going to be yet another 12 hours of hell.”
“We were well over five hours waiting to get into the hospital – at one point my mum was taken from the ambulance for a chest x-ray only to be returned back to the ambulance after coming back from radiology.
“Once we got into A&E it was utter chaos, people everywhere. I saw seven people or more being treated in communal areas – I saw patients being seen in the hallways to have IV cannulars taken out after bloods.
The woman’s partner confirmed her story, adding that he thought what was going on at the hospital was “unbelievable”.
But after the two hour wait for help, and the five hours in in the back of an ambulance, the worst was not over.
Nurses at that A&E got the patient mixed up with someone else.
Our source said: “My mum is on warfarin, so I found it strange that she had been put on a drip. I asked what was going on, and said my mum’s name and that’s when two nurses look at each other and realised that my mum wasn’t who they thought she was. This was just before they were about stick something in her through a drip.
“A bag was already hooked up… she had no arm band – as soon as they knew it was the wrong patient they took the bag off the drip stand.
“It was definitely a near miss.”
The Health Board has been asked for a comment.
Our report comes just months after the Community Health Council said that more must be done to reduce waiting times at Withybush A&E.
Community Health Council members carried out an unannounced visit over the summer.
A report to the Pembrokeshire locality CHC on August 7 showed an increase in the number of 12 hour breaches – with some staying overnight at the unit – at Withybush A&E since October 2017, with it topping 450 cases in February this year.
Speaking a few months back, Hospital manager Janice Cole-Williams added that there had been increases in the stays in hospital which impacted in the wait for beds from A&E and staff were looking for solutions.
Deputy chief officer of Pembrokeshire CHC Helen Williams said that the report due on the A&E visit, which is yet to be signed off by the executive members, would recommend opening the discharge lounge at the weekend and keeping ambulatory care open seven days a week.
Ms Williams said it would depend on funds and there may be resistance to working weekends but in the “21st Century things don’t shut at 7pm on a Friday night.
“My opinion, not the CHC’s, but I think it should be operational full on 24/7.”
Another recommendation was to improve communication with patients about the length of wait expected and why there may be delays.
“If you keep patients informed, they recognise that the people behind the scenes are busy, it’s the not knowing when they will be seen.”
Local Assembly Member Paul Davies has expressed his disappointment to The Herald that Hywel Dda University Health Board has failed to meet the Welsh Government’s A and E targets.
In October, he said, 81.1% of patients were admitted, transferred or discharged within four hours in urgent care departments. The target to be seen within four hours is 95 percent.
Mr Davies said, “It’s extremely disappointing to see that a significant number of patients living within the Hywel Dda health board region are not being seen within a four hour window. Despite the efforts of our outstanding NHS staff, the management of the health board is presiding over a shortfall in the number of patients being seen within four hours. We must remember that those attending an accident and emergency department are there to receive care as soon as possible and any delays could have severe repercussions on that patient’s health. Therefore, efforts must be redoubled by the health board and the Welsh Government to turn these figures around as soon as possible.”
Charity
Vincent Davies raises £13,682 for air ambulance charity
Independent Haverfordwest store backs lifesaving crews with year of community fundraising
A WEST WALES department store has raised more than thirteen thousand pounds for a lifesaving emergency service after a packed year of community fundraising.
Staff at Vincent Davies Department Store collected £13,682 for the Wales Air Ambulance Charity, after voting the organisation their Charity of the Year for 2025.
The independent retailer organised events throughout the year, including an Easter bingo, bake sales, quizzes, raffles, staff sales, Christmas jumper days and a festive wreath-making workshop. Charity jam jars placed in Café Vincent also helped gather steady donations from customers.
One of the most popular attractions was the store’s charity singing penguin trio, which drew smiles from shoppers of all ages and boosted collections.
Sarah John, Joint Managing Director at Vincent Davies, said: “Raising £13,682 for the Wales Air Ambulance Charity is something we are extremely proud of at Vincent Davies Department Store. As a director, it’s wonderful to see our community come together to support a charity that makes such a lifesaving difference.”
The air ambulance is consultant-led, delivering hospital-level treatment directly at the scene of serious incidents and, when needed, transferring patients straight to the most appropriate specialist hospital.
Working in partnership with the NHS through the Emergency Medical Retrieval and Transfer Service, crews can provide advanced critical care including anaesthesia, blood transfusions and even minor surgical procedures before reaching hospital.
Operating across the whole of Wales, its teams travel the length and breadth of the country by helicopter and rapid response vehicle to reach patients quickly in both rural and urban areas.
This is not the first time the Haverfordwest store has backed the cause. In 2016, staff previously raised £5,831 when the charity was also chosen as their beneficiary.
Mike May, the charity’s West Wales Regional Fundraising Manager, said: “We are so grateful to Vincent Davies Department Store for raising an incredible amount for our charity. Throughout the year they put on a variety of different events and what a successful fundraising year it was.
“The charity needs to raise £13 million every year to keep our helicopters in the air and our rapid response vehicles on the road. By raising £13,682, the staff and customers have played an important part in saving lives across Wales.”
The store says it will announce its Charity of the Year for 2026 in the coming weeks.
Crime
Police assess complaints over Mandelson–Epstein links
Met says allegations will be reviewed to see if criminal threshold is met following release of US court files
SCOTLAND YARD is reviewing a series of complaints alleging possible misconduct in public office after fresh claims emerged linking former UK ambassador Peter Mandelson to convicted sex offender Jeffrey Epstein.
The Metropolitan Police Service confirmed it has received “a number of reports” following the publication of millions of pages of material by the United States Department of Justice, and will now decide whether any alleged conduct reaches the level required for a criminal investigation.
Commander Ella Marriott said the force would assess each report individually, stressing that a review does not automatically lead to formal proceedings.
The documents, widely referred to as the “Epstein files”, appear to show Mandelson corresponding with Epstein while serving as business secretary during the government of Gordon Brown at the height of the global financial crisis.
According to reports, Epstein was allegedly given insight into internal policy discussions, including proposals around banker bonus taxes in 2009 and details of a eurozone bailout package shortly before it was announced publicly.
Payments questioned
Bank records cited in the US disclosure reportedly show payments totalling 75,000 US dollars made to Mandelson between 2003 and 2004. It is also claimed Epstein paid for an osteopathy course for Mandelson’s husband.
Mandelson has denied any wrongdoing and said he has “no record or recollection” of the alleged transfers.
On Sunday he resigned his membership of the Labour Party, saying he did not want his continued association to cause further difficulty for the party.
In interviews, he dismissed suggestions that Epstein influenced his decisions as a minister and said nothing in the released files pointed to criminality or misconduct on his part.
Pressure mounts
The political fallout has intensified, with Downing Street confirming Keir Starmer has asked Cabinet Secretary Chris Wormald to carry out an urgent review into Mandelson’s historic contacts with Epstein while in office.
Brown has also called for an examination of whether any confidential or market-sensitive information was improperly shared during the financial crisis.
The case is the latest in a series of controversies linked to Epstein’s long-standing relationships with powerful figures on both sides of the Atlantic.
Police emphasised that no charges have been brought and that Mandelson is not currently under criminal investigation, but said the complaints process would be handled “thoroughly and impartially”.
Community
Councillor meets chief constable to address Monkton and Pembroke concerns
COUNTY COUNCILLOR Jonathan Grimes has met with the new Chief Constable of Dyfed-Powys Police to discuss crime, antisocial behaviour and wider community issues affecting residents in Pembroke and Monkton.
Cllr Grimes, who represents Pembroke St Mary South and Monkton, said the meeting followed his invitation for senior police leaders to visit the area and hear first-hand about local concerns.
The Chief Constable, Ifan Charles, attended alongside officers from the Pembroke Neighbourhood Policing and Protection Team, meeting the councillor in Monkton for what were described as open and constructive talks.
As part of the visit, they also spoke with Monkton Priory Community Primary School headteacher Dylan Lawrence and Danny Nash from Pembrokeshire County Council Housing Services to gather views from education and housing professionals.
Discussions covered a range of issues raised by residents, including domestic abuse, drug and alcohol misuse, antisocial behaviour and environmental concerns such as littering, dog fouling and dangerous or inconsiderate driving.
Cllr Grimes acknowledged recent police successes, particularly in tackling drug-related activity, but said enforcement alone would not solve the area’s challenges.
He said closer cooperation between the police, council services, schools and the wider community would be needed to deliver longer-term improvements.
The councillor added that he plans to encourage residents to form a local community group in the coming weeks, aimed at developing practical solutions and strengthening partnership working across the area.
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