News

Protecting the protectors: An inside look into the service supporting the frontline of Dyfed-Powys Police

Published

5 years ago

May 18, 2020

POLICE officers give their all to protect their communities – running towards danger as others run away, supporting victims and families in their darkest hours, and seeing unimaginable scenes.

But who is there for the protectors when they need back-up?

As part of Mental Health Awareness Week, Dyfed-Powys Police is sharing an insight into a previously unseen side of the force – the work the counselling service carries out in guiding officers and staff through their own struggles.

From officers painstakingly combing crime scenes for vital evidence, and investigators trawling through thousands of images on digital devices, to colleagues balancing the pressure between work and home life, Counsellor Samantha Davies and a team of 13 others around the force are there to offer guidance and support.

And Samantha explained the service is often most needed when officers least expect it.

“We often see officers who have got 20 or 30 years’ experience and don’t understand why an incident has affected them,” she said.

“Say you have an officer who has dealt with atrocities for 30-plus years, and suddenly they find themselves crying over something small. They think they’ve gone mad.

“Of course they haven’t – it’s the weight of what they’ve dealt with over the course of their career.

“It usually goes that they say they’ve dealt with worse things, they’ve seen worse things, and they don’t understand why this particular incident has bothered them.

“We work closely with them to find the trigger. It might be something in their past that they haven’t dealt with, there might be similarities with this job, or this latest incident is simply the straw that breaks the camel’s back.”

While there are formal mechanisms in place to support officers who have dealt with traumatic incidents – being the first on scene at a murder, a sudden death, or a fatal collision, for example – the need for the counselling team might come from wider impacts of the job.

The challenges of dealing with a long term investigation, months spent in exposed conditions looking for evidence, or long night shifts guarding scenes of crime to ensure evidence isn’t lost can take their toll.

As part of her role, Samantha ensures she is readily available to officers working in difficult conditions – visiting investigation sites regularly to offer support.

“It’s not always the things they’ve seen – it can be problems at home, or the pressure of being away from home for weeks on end,” she said.

“One of the biggest things we see in the counselling room is guilt. We help officers to work through this, and give them the tools to help themselves.

“With the ongoing operation in Carmarthen, before the COVID-19 restrictions were put in place, I was making sure I was on site twice a week, every week, with the force chaplain and our in-house Occupational Health Specialist team so they could see we were there if they needed us,” she said.

“Being on a site day in day out isn’t easy – if we can be there for a chat in the canteen, help clear the plates away, then officers get to know what we can offer, and are more likely to get in touch if they do need support.

“They might not need us during that particular investigation – it might be months or years down the line – but by meeting us at that time, they know we’re here.”

While Samantha sometimes faces reluctance from officers in accepting that they need a counselling session, she is able to strip away layers of bravado from those saving face from their colleagues.

“You do get a bit of banter between some officers – particularly when we carry out specialist unit reviews,” she said. “They’ll be in the waiting room making jokes about it, but when they come in, it changes.

“They might be worried that their line manager has to know they’ve had a session, or that I could take their firearms license away, for example, but that’s not what I’m here for. Once they realise what we’re about – that we’re not candles and whale music – they start to open up about things.

Nearly a year into her position at Dyfed-Powys Police, Samantha is realising a career dream stemming from her childhood, growing up in a policing family.

“My dad was an officer for 30 years,” she said. “When I was young, he used to tell me lots of gory stories, which I loved, and they gave me an insight and understanding into what they face.

“While he told me what he’d seen, he would never tell my mum. She didn’t work for the force, and he didn’t want to burden her with the things he had seen – that’s still true of officers today. They carry the weight of what they have seen and heard on shift, and often have nobody to offload to.

“He fully supported me when I said I wanted to be a counsellor. He was old fashioned, and would say in front of others that people need to pull their socks up, but quietly he would sit with me and say that things had changed since he left the job. They used to go to the pub and talk things through – he knew that didn’t happen anymore, and that people need somewhere to talk.

“I absolutely love my role. When someone says they wouldn’t have got through something without support, it absolutely humbles me. It brings me to tears.”

Education

South Hook delivers vital safety lessons to Pembrokeshire children

Published

5 hours ago

November 27, 2024

Tom Sinclair

PEMBROKESHIRE’S CRUCIAL CREW event returned earlier this month, delivering essential safety lessons to year six pupils from across the county.

Now in its 31st year, Wales’ longest-running Crucial Crew programme hosted nearly 1,300 children from 44 schools at Scolton Manor Park’s Barn – the event’s first time at this venue. The initiative, organised by Pembrokeshire County Council’s Road Safety Team, is supported by South Hook LNG Terminal.

Since its inception in 1993, more than 40,000 Pembrokeshire schoolchildren have taken part in the interactive workshops designed to teach critical safety skills. Aimed at year six pupils, the programme continues to play a key role in preparing children for a safer future as they transition to secondary school.

Covering a wide range of everyday scenarios, the workshops provide guidance on water, fire, road, and rail safety, as well as school bus evacuation, electrical hazards, internet safety, and handling dogs. The programme also addresses serious topics such as domestic violence. Through these hands-on scenarios, children develop practical knowledge that can stay with them for life.

Hamad Al Samra, General Manager of South Hook LNG Terminal, expressed pride in supporting the initiative: “Having backed Crucial Crew for the past fifteen years, we are incredibly proud to continue our involvement in a programme that teaches our children such diverse and valuable safety skills. Our thanks to all the dedicated individuals from various agencies who make this event possible.”

Cllr Rhys Sinnett, Cabinet Member for Residents’ Services, echoed this sentiment: “Pembrokeshire County Council is proud to be a partner in this fantastic scheme, supporting our young people to be safer now and in the future. We are grateful for the commitment of everyone involved in delivering Crucial Crew.”

This year’s event featured contributions from key organisations, including:

Pembrokeshire Domestic Abuse Services
Road Safety and School Transport teams
National Grid and Network Rail
Welsh Ambulance Service
Dyfed Powys Police
Mid and West Wales Fire Service
John Burns Foundation
HM Coastguard and the RNLI

Charity

Pembrokeshire Agricultural Society donate £1,400 to all-Wales charity

Published

5 hours ago

November 27, 2024

Tom Sinclair

WALES AIR AMBULANCE has continued to benefit from being the chosen charity of Pembrokeshire Agricultural Society’s president Adam Thorne.

Throughout the year the society has come together to raise much-needed funds for the Wales Air Ambulance.

Adam chose the Wales Air Ambulance Charity because of how valuable the service is to the rural and farming community in West Wales.

Following a successful harvest festival service and pre-Pembrokeshire County Show service, donations were made towards the charity of £1,400.

Wales Air Ambulance is consultant-led, taking hospital-standard treatments to the patient and, if required, transferring them directly to the most appropriate hospital for their illness or injury. For the patient, this can mean hours saved when compared to standard care and is proven to greatly improve survival and early recovery.

This advanced critical care includes the ability to administer anaesthesia, deliver blood transfusions and conduct minor operations, all at the scene of an incident.

As a pan-Wales service, its dedicated crews, regardless of where they are based, will travel the length and breadth of the country to deliver emergency lifesaving care.

The Wales Air Ambulance needs to raise £11.2 million every ensure to keep its helicopters in the air and its rapid response vehicles on the road.

Pembrokeshire Agricultural Society’s fundraising journey will continue, with a carol concert on 16 December and a luncheon in February.

Mike May, the Charity’s Regional Fundraising Manager for West Wales said: “Firstly a huge thank you to President Adam Thorne for picking our Charity as Pembrokeshire Agricultural Society’s Charity of the Year. Thank you to everyone who has helped to raise the funds and will continue to assist with fundraising events for Pembrokeshire Agricultural Society.

“The Charity relies on donations, like these to be able to continue to provide our lifesaving service for the people of Wales. We hope the up and coming concert and luncheon is just as successful as their previous fundraisers.”

Business

Millin Brook Luxury Dog Boarding wins three top industry awards

Published

6 hours ago

November 27, 2024

Tom Sinclair

MILLIN BROOK Luxury Dog Boarding, a family-run business in Wiston, has received three major industry awards this year, cementing its place as a leader in pet care services.

The first accolade came in September when the business was named Business Service of the Year at the PetQuip Awards. Co-owner Sian Smith said: “We are absolutely thrilled to have been awarded Business Service of the Year. We put our heart and soul into providing the highest possible level of service to our wonderful clients, and it’s great to have this recognised by industry experts.”

THE UK’S BEST

On November 7, Millin Brook was crowned Best Kennels in the UK at the Pet Industry Federation (PIF) Awards. These awards, which celebrate excellence across the pet care sector, saw Millin Brook score highly in customer satisfaction.

Nigel Baker, CEO of the Pet Industry Federation, said:

“Millin Brook particularly impressed the judges. They scored very highly on their customer satisfaction scores.”

Co-owner Dave Smith added: “This is the biggest accolade we can receive in the pet industry, and we are so very proud.”

A LONDON CELEBRATION

The year was rounded off on November 21, when Millin Brook won the Kennel and Home Boarding category at the Dog Friendly Awards, held at the Kennel Club in Mayfair, London.

Mrs Smith reflected on the occasion, saying: “It is such a beautiful venue and full of history. Following the award ceremony, we were treated to a fabulous spread of afternoon tea. One of the highlights was meeting Ted, the dog from Gone Fishing. We finished the day with a tour around the Kennel Club museum and enjoyed a few celebration drinks.”

These three awards highlight Millin Brook’s commitment to providing outstanding pet care and confirm its status as a standout name in the UK pet industry.