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Mental health worker says COVID-19 has made mental health topic ‘more visible’

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Katherine Lewis

A Hywel Dda mental health worker voices how the pandemic has impacted the topic of mental health and made it more acceptable to talk about.

Katherine Lewis, Team Manager for the Older Adult Community Mental Health Team says it’s not surprising that mental health cases have increased since COVID-19.

“There was a lot of fear during the first COVID wave, as there was a lot of negative coverage in the tabloids.

“A lot of patients struggled. There was a lot of isolation, and the informal support they would receive from friends, neighbours and family had stopped.”

Katherine and her team cover the Pembrokeshire area, but mostly care for patients within their own homes.

“We’ll go out to see people with mental health problems that have also got severe or enduring health problems that impact on their function.

“There are risks involved. We provide assessment and interventions to minimise the risk involving wandering, aggression, distress and low mood, and hopefully promote recovery.”

Prior to the pandemic Katherine and her team would not wear uniform on shift, however uniforms were safer and practical after COVID-19 hit.

“Communication was quite difficult for people with dementia, not understanding the PPE and why we were wearing masks in their home.

“We had to keep reassuring them and explaining. But for people with dementia, particularly it can cause a lot of additional distress and difficulties.”

“We would provide letters in assessments for patients to be able to get out in the car, to minimise some distress that they felt.”

Care packages stopped during the pandemic to minimise contact, meaning patients weren’t receiving their regular visits from carers.

“When you’ve got someone with dementia those regular contacts with loved ones and carers are very important.

“The lack of fresh air, being out in nature, it can affect people’s mental health negatively if you haven’t got access to those resources.

“We were lucky that in quite a few areas in Pembrokeshire there’s still a sense of community and a lot of support going on.”

Katherine’s husband was working in Mumbai and quarantined alone for 7 months during the pandemic, before he retired and returned home in 2020.

“I did worry about his health because he had nobody there with him. I would have worried if he’d been quite unwell over there. 

“Luckily, he didn’t catch COVID-19 while he was over there which is good. He then managed to come home in October.”

Katherine and her husband reside in Pembrokeshire, but they had previously lived abroad, in places such as Alaska and Texas.

“I would have found it really difficult to be living abroad during COVID-19and not be here to support my parents and my in-laws.

“I was glad to be home when it happened. I was very protective and didn’t want any of them leaving the house.

“I would do stuff for them. Whatever needed to be done if it would minimise the risk to them because they’re all over 70.”

Katherine also lives with her daughter who was home-schooled and working towards her GCSE qualifications during the pandemic.

“She was a lot of strength for me because she never complained once and she was always upbeat and helpful when I got home.”

Listen to Katherine’s full podcast here (also available on Spotify).

Listen to other episodes here

Crime

Swansea man dies weeks after release from troubled HMP Parc: Investigation launched

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A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.

Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.

Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.

His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.

Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.

Parc: A prison in breakdown

HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:

  • Severe self-harm incidents up 190%
  • Violence against staff up 109%
  • Synthetic drugs “easily accessible” across wings
  • Overcrowding at 108% capacity

In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.

Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”

Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.

The danger after release

Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.

Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.

The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.

A system at breaking point

The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.

The PPO investigation into the death of Darren Thomas continues.

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Crime

Woman stabbed partner in Haverfordwest before handing herself in

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A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.

Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.

The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.

Police find victim with four wounds

Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.

He had three stab or puncture wounds to his back and another to his bicep.

The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.

He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.

Defendant has long history of violence

Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.

Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.

Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.

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News

BBC apologises to Herald’s editor for inaccurate story

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THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.

The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”

Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”

A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old. 

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