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Costs of agency social workers soars in Pembrokeshire from £250k to £1.4m

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CONCERN over the welfare of children has emerged after new figures show that the number of agency social workers employed by councils, and their cost, have been increasing in recent years.

In 2019 Pembrokeshire County Council spent £250k on agency social 8 workers, but by 2020 it had increased to £770k on 11 staff members. By last year it had increased to a staggering £1.4m on employing 12.

Experts say the difficulty experienced by our council, and other local authorities, in attracting permanent staff means vulnerable children and families were often seeing multiple social workers in a single year, making it harder for them to engage with services.

They said the large-scale use of agency social workers was a poor use of dwindling local authority funds, as locums received a higher hourly rate than permanent staff, on top of the fee paid to the company they were employed through.

Across all of Wales, 376 agency social workers were employed by Welsh councils last year at a cost of £20,423,189. This is an increase from 365 for £18,522,072 in 2020/21 and 279 for £16,149,980 the year before.

Already since April this year, £1.8m has been spent on 143 such staff but the cost is likely to far exceed this over the course of a whole year.

The reliance of local authorities on agency social workers has become a significant area of concern in recent months after a council that admitted it failed to prevent the murder of toddler Star Hobson has a serious staff retention problem in its children’s services.

Bradford Council spent £12.3m on agency staff in the last year – representing a doubling of its spend since the 16-month-old girl died on 22 September 2020. It also has the highest spend in the country.

Pembrokeshire was one of five councils to have spent seven-figure sums on agency social workers. On top of Pembrokeshire’s £1.4m, Cardiff spent £5.4m, Powys £4.4m, Merthyr Tydfil £3.3m and Rhondda Cynon Taf £1.3m.

The Welsh Conservatives say that the revelations come after Mark Drakeford’s continued reluctance to implement a review of children’s services across Wales – the only UK nation not to do so – despite having the worst rate of looked-after children of British nations. Calls were prompted after the murder of Logan Mwangi.

Ray Jones, a former director of children’s services and an emeritus professor at Kingston University, said working conditions for social workers had deteriorated, with bigger caseloads, less support and inadequate pay, which made locum work more attractive.

He explained: “You’re paying more for a poorer service [with agency workers] because what you need in terms of children’s and adults social services is continuity – people who know the people they are working with, can build relationships with those families over time, and know their history.”

Commenting, Welsh Conservative and Shadow Social Services Minister Gareth Davies MS said: “We’ve known about understaffing in Wales’ social services departments for a long while now, well before the current labour shortages we are seeing nationwide, which is what makes councils’ reliance on agency workers so concerning.

Logan Mwangi’s case is a prime example of a failure in social services. His mother, stepfather and a teenager were been given life sentences for murdering five-year-old Logan Mwangi and dumping his body in a river last year (Image: Family photo)

“We’ve seen tragic cases like Star Hobson and Logan Mwangi that only go to show that we need a strong presence from social services. This cannot happen when councils are so dependent on agency staff because permanent placements lead to better outcomes as someone can handle a case consistently that way.

“That’s why it is startling to see hundreds are employed every year at substantial cost to the taxpayer, costs that would be lower if resources focussed on paying permanent staff better than shelling out for agency premiums.

“I think our findings only serve to support our calls for a Wales-wide review of social services, especially since Wales is the only British nation not to be doing so and has the worst rate of looked-after children in the UK, which makes Mark Drakeford’s rejection of one so disappointing.”

Speaking in 2019, Nadhim Zahawi, the children and families minister, said: “There are more full-time equivalent social workers than ever before across the UK, which means there are more dedicated people on the frontline to offer much needed support to some of most vulnerable children and families in the country.

“Agency staff can play a vital role in managing short-term recruitment needs, fluctuations in demand or to support improvement.

“We are supporting the recruitment and training of social workers so they have the skills they need for this important job.”

Farming

Basic Payment Scheme 2025 balance paid to 95% of Welsh farmers

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Final year of BPS as transition to Sustainable Farming Scheme begins

The WELSH Government says more than ninety-five per cent of farm businesses have now received their full or balance payment under the final year of the Basic Payment Scheme (BPS), ahead of the introduction of the new Sustainable Farming Scheme (SFS) in 2026.

Announcing the update on Friday (Dec 12), Deputy First Minister and Cabinet Secretary for Climate Change and Rural Affairs, Huw Irranca-Davies, confirmed that over 15,400 Welsh farm businesses have been paid £68.7m. This comes on top of the £160m issued in BPS advance payments since 14 October.

Final round of BPS payments

The Basic Payment Scheme, which has been the backbone of farm support in Wales for a decade, provides direct income support to help farmers plan and manage their businesses. BPS 2025 marks the last year in which full BPS payments will be made before the scheme begins to be phased out.

The Cabinet Secretary said officials would “continue to process the outstanding BPS 2025 claims as soon as possible,” adding that all but the most complex cases should be completed by 30 June 2026.

Payments issued today represent the main balance due to farmers following earlier advances, giving many businesses the cash flow they need during the quieter winter period—traditionally a challenging time in the agricultural calendar.

Shift to Sustainable Farming Scheme in 2026

From 1 January 2026, the Welsh Government will begin rolling out the Sustainable Farming Scheme, a major reform to how agricultural support is delivered. The SFS will reward farmers for environmental outcomes such as habitat management, carbon reduction and biodiversity improvements, alongside continued food production.

The government has argued that the new scheme is essential to meeting Wales’ climate and nature targets while ensuring long-term resilience in the sector. However, the transition has been closely watched by farming unions, who have raised concerns about the administrative burden, income stability, and the speed at which BPS is being phased out.

Mr Irranca-Davies reaffirmed the government’s stance, saying: “This government is steadfastly committed to supporting Welsh farmers to sustainably produce quality food. This is demonstrated today in our payment of the BPS 2025 balance payments and will continue throughout the transition period.”

Sector reaction

Farming unions are expected to scrutinise the detail of today’s announcement, particularly around remaining unpaid cases. Last year, late payments led to frustration in parts of the sector, with unions calling for greater certainty as the industry faces rising input costs, supply chain pressures and continued market volatility.

The move to the SFS remains one of the most significant agricultural policy changes in Wales since devolution. Ministers insist the shift is designed to support both food production and environmental stewardship, while critics warn the transition must not undermine farm viability—especially for family-run livestock farms that dominate rural areas such as Pembrokeshire, Ceredigion and Carmarthenshire.

What happens next

Farmers still awaiting their BPS 2025 balance will continue to be processed “as soon as possible”, the Welsh Government said. Officials will also publish updated guidance on the Sustainable Farming Scheme ahead of its launch.

The coming year will therefore become a pivotal moment for Welsh agriculture, as the long-standing BPS framework—which provided over £200m annually to Welsh farmers—makes way for a new results-based model that will shape the industry for decades to come.

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Improved train timetable launches across Wales

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Extra services, later trains and boosted Sunday routes as £800m rail investment takes effect

An improved train timetable has come into force across Wales today (Sunday, 14 December), with Transport for Wales (TfW) introducing more frequent services, stronger connections and additional late-night trains on key routes.

The winter timetable update brings one of the most substantial uplifts in recent years on the Wales and Borders network, forming part of the Welsh Government’s ongoing £800 million investment in brand-new rolling stock and reliability improvements.

More trains and later journeys

Among the upgrades, passengers will see:

  • A new hourly additional service between Chester and Wrexham, effectively doubling the frequency on one of the region’s busiest commuter corridors.
  • An extra train in each direction every day on the Heart of Wales line between Swansea and Shrewsbury.
  • Three later last trains from Cardiff to Treherbert, Aberdare and Merthyr Tydfil, supporting shift workers and the night-time economy.
  • A new hourly Sunday service on the Coryton line in Cardiff.

Cabinet Secretary for Transport and North Wales, Ken Skates, said improved connectivity was “absolutely vital” for economic growth and passenger confidence.

“These changes will make a real difference to customers, who will benefit from more services and greater connectivity,” he said. “This has been made possible by our £800m investment in brand-new trains for the Wales and Borders network.

“We will see the doubling of trains between Wrexham and Chester and a later service from the capital to valley communities. In South Wales, people will continue to benefit from simpler, fairer fares through TfW’s Pay As You Go service, and its forthcoming introduction in North Wales will help even more passengers access easy, transparent pricing.”

Full details of the updated timetable are available at: tfw.wales/service-status/timetables

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Wrecked guard boat still under watch off north Pembrokeshire coast

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Tidal changes monitored after dramatic early-morning rescue

A GUARD VESSEL that ran aground off the north Pembrokeshire coast in the early hours of Thursday morning (Dec 11) remains under close observation as tides continue to shift.

The Resolute, a 24-metre guard boat understood to be working for an offshore wind project off the Irish coast, had been sheltering in worsening weather when she was pushed onto rocks near Aber Hywel, Dinas, shortly after 3:25am.

Four crew members were onboard when the vessel grounded in rough seas and a strong southerly wind.

Major rescue effort launched

The crew issued an emergency alert, prompting a full multi-agency response.
A coastguard rescue helicopter, both Fishguard RNLI lifeboats, and coastguard teams from Fishguard and St Davids were sent to the scene.

Turbulent air made a winch rescue impossible and Fishguard’s all-weather lifeboat was unable to get close due to cliffs and submerged hazards. The inshore lifeboat was instead deployed to attempt a transfer in extremely challenging conditions.

During the evacuation, the third crew member descending to the vessel’s life raft slipped, fell into the water and was swept away. Speaking afterwards, RNLI crew member Cedwyn Rogers said the team immediately switched into “hyper-focused” mode as training took over.

Despite the casualty drifting, helm Warren Bean — a volunteer with more than 30 years’ RNLI experience — manoeuvred the lifeboat alongside, allowing crew to haul the man to safety. The remaining crew member was then retrieved, and all four were taken aboard the all-weather lifeboat and brought ashore to Fishguard.

All rescue units were later stood down.

Vessel still stranded and taking on water

The Herald understands that the Resolute remained aground on the rocks yesterday and was taking on water. The crew were later assisted back onboard by a local fisherman to assess damage on behalf of the vessel’s operators.

Management representatives from Ireland were due to arrive to draw up a recovery plan, including arrangements to remove fuel to prevent any potential environmental impact.

Further inspections have been taking place today as the team evaluates the next steps.

Coastguard statement

A spokesperson for HM Coastguard said: “At 3.28am on Thursday morning, HM Coastguard was made aware of a vessel with four persons onboard aground on rocks at Fishguard, Pembrokeshire. RNLI lifeboats and coastguard rescue teams from Fishguard and St Davids were sent to the scene. The four people aboard were rescued by lifeboat, and the helicopter was stood down. The vessel, which is still aground, is being monitored as tidal conditions change.”

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