Business
Pembrokeshire Mortgage Centre fined £2.3m for ‘woeful pensions advice’
THE FINANCIAL CONDUCT AUTHORITY (FCA) has fined Pembrokeshire Mortgage Centre Limited, which was based in Saundersfoot, £2,354,331 for unsuitable advice to consumers to transfer out of the British Steel Pension Scheme (BSPS) and other defined benefit pension schemes.
The FCA’s view is that most people should keep the guaranteed income provided by a DB pension.
Pembrokeshire Mortgage Centre advised 420 consumers, nearly two-thirds of whom were BSPS members, on whether to transfer out of their defined benefit scheme – 93% were advised to transfer, and as a resulting PMC earned over £2m in transfer and ongoing advice fees.
Mark Steward, executive director of enforcement and market oversight, said: “Pembrokeshire Mortgage Centre advised hundreds of consumers to give up valuable defined benefit pensions without any adequate justification or rationale, using generic, templated advice not tailored to the specific circumstances of their customers while earning fees in doing so.
“The quality of advice seen here was woeful.”
As of 30 November 2022, the Financial Services Compensation Scheme (FSCS) has upheld 213 pension transfer claims against Pembrokeshire Mortgage Centre and paid out more than £13.3m in compensation.
Many of the people advised were in a vulnerable position due to the uncertainty surrounding the future of the British Steel Pension Scheme and the short timescale they had to make a decision.
But the regulator found that 60% of people did not receive the quality of advice they needed to make an informed decision.
However, the FCA said they did not receive the quality of advice they needed to make an informed decision.
The regulator said they needed clear, objective and expert advice. Instead, Pembrokeshire Mortgage Centre gave unsuitable advice in 60% of cases, even higher than BSPS as a whole.
The failings included the provision of generic suitability reports that were not tailored to the circumstances of individual consumers and contained contradictory, misleading and confusing statements.
The FCA said Pembrokeshire Mortgage Centre also failed to have adequate resources to deal with the increase in cases caused by BSPS, further impacting the quality of advice provided.
Many consumers, according to the regulator, were advised to transfer out even though they were relying on the guaranteed income to fund their retirement and could not afford to bear the risk of transferring out.
This included those who needed the money to provide for dependents needing long-term care.
Steward added: “The failings were particularly egregious in the context of the British Steel Pension Scheme, where customers were in an unusually vulnerable position.
“The FCA’s investigation into the involvement of others in these matters remains ongoing.
“Any consumers who were advised to transfer should contact the Financial Services Compensation Scheme to see if they are owed redress.”
Pembrokeshire Mortgage Centre Limited is currently in liquidation, The Pembrokeshire Herald understands.
The said that it would FCA will give preference to creditors (some of whom may be consumers), ahead of its financial penalty, to maximise funds available for redress – meaning it is unlikely that the fine would ever be paid.
The FCA has said that it continues to progress around 30 ongoing enforcement investigations into firms and individuals relating wholly or partly to BSPS advice, all of which are at a very advanced stage, and some are in litigation.
A former director
Business
Could Primark be coming to Haverfordwest? Major retailer in talks for former Wilko site
Council confirms advanced discussions as speculation grows over high street boost
HAVERFORDWEST could soon see a major high street revival, with a national retailer in advanced talks to take over the former Wilko building in the town centre.

Pembrokeshire County Council has confirmed that negotiations are ongoing, with a deal potentially just weeks — or even days — away.
Speaking to The Herald, Deputy Leader Cllr Paul Miller said the authority is in “detailed discussions with a major national retailer” over the prominent vacant unit.
However, he declined to name the business involved, citing commercial confidentiality.
Speculation grows
Despite the secrecy, speculation has been mounting locally that clothing giant Primark could be the retailer preparing to move into the site.
The size of the former Wilko store — one of the largest retail units in the town — has led many to believe only a handful of national chains would be able to occupy the space.
When asked directly whether Primark was involved, Cllr Miller did not confirm the claim, but also did not deny it.

Work already underway
The council has taken steps to prepare the building for a new tenant following Wilko’s collapse into administration.
This includes carrying out essential structural repairs, particularly to the roof, funded through a combination of council investment and an interest-free Welsh Government town centre loan.
Cllr Miller said the aim is to deliver a “blank canvas” for a new retailer, who would then invest further in fitting out the store.
He added that any incoming tenant would likely spend “millions” preparing the unit before opening.
Boost for town centre
The arrival of a major national retailer would represent a significant boost for Haverfordwest, which has faced challenges in recent years with declining footfall and the loss of several well-known stores.
The Wilko closure left a large gap in the town centre, both physically and economically, and securing a new anchor tenant is seen as key to revitalising the high street.
If confirmed, the move could increase visitor numbers, support surrounding businesses, and help restore confidence in the town’s retail future.

Deal ‘close’
Cllr Miller indicated that negotiations are at an advanced stage.
He said: “I’d like to think we’re talking weeks, not months — maybe even days, but these things can change.”
While no formal agreement has yet been announced, the timeline suggests a decision could be imminent.
What happens next
Until a deal is formally signed, the identity of the retailer remains unconfirmed.
However, with negotiations progressing and work underway on the building, expectations are growing that a major announcement could soon follow.
For now, all eyes remain on Haverfordwest — and on whether one of the UK’s biggest retail names is about to arrive.
We have contacted Primark for a comment.

Business
Rail investment ‘could unlock 40,000 jobs and £11bn for Wales’ says new report
RAILWAY stations across Wales could help unlock around 40,000 jobs and more than £11 billion for the economy by 2036, according to new research.
A report by Development Economics, published on Monday (Mar 23), highlights how rail infrastructure is acting as a major driver of growth, supporting housing, business development, and employment across the country.
The findings suggest that development within 800 metres of railway stations alone could generate more than 40,000 jobs and contribute £11.3 billion to the Welsh economy over the next decade.

Stations driving growth
The report identifies what it calls the “rail catalyst effect”, where stations attract investment and act as hubs for regeneration.
Recent examples across Wales and the South West show the impact of rail-linked development. Over the past five years, areas around nine stations, including Carmarthen, have delivered 3,500 new homes, 67,000 square metres of commercial space, and supported 4,500 jobs.
Proposed new stations, including Cardiff Parkway and Newport West, are expected to create around 900 permanent jobs and generate £64 million annually over the next ten years.
Economic case for investment
The report comes as Wales continues to face economic challenges, with inactivity rates standing at 25.6%, higher than the UK average of 21.6%.
Researchers say continued investment in rail infrastructure will be key to boosting regional economies and improving access to jobs and opportunities.
Mark Hopwood, Managing Director of Great Western Railway, said: “The findings of this report are clear. The railway, its stations, and the trains that serve them are powerful drivers of economic growth, community prosperity and regeneration.
“Across our network, development around the railway is delivering thousands of homes, new commercial space and thousands of jobs, generating hundreds of millions of pounds in economic value for the communities we serve.”
National impact
Across the wider Great Western Railway network, stations are projected to support 238,000 jobs and generate £14.25 billion in annual economic value by 2036.
Nationally, the report suggests railway stations could support more than one million permanent jobs and contribute £78.7 billion to local and regional economies.
Wider benefits
The report also highlights the social impact of rail, particularly for households without access to a car, estimated at around one in five in Wales.
With more than 1.6 billion passenger journeys made each year across the UK rail network, the study says improved connectivity is helping people access work, education, and services more easily.
Business
205-unit storage site at Pembrokeshire farm submitted to planners
A CALL to allow a Pembrokeshire farm to keep a storage facility for more than 200 caravans, boats, cars and farm machines as a form of diversification has been submitted to county planners.
In an application to Pembrokeshire County Council, Mr & Mrs Davies, through agent A.D Architectural Design Consultants Ltd, seek retrospective permission for a farm diversification scheme to accommodate the storage of caravans, boats, cars and farm machinery in four of eight agricultural sheds and on hard-standing concrete courtyards at Froghall Farm, Spittal.
The works were completed back in 2019.
A supporting statement accompanying the application said: “At present, four of the eight shed structures on the site form part of the caravan and boat storage scheme, with additional touring caravans stored externally on the concrete courtyards.”
It said the storage provision was split as follows: Shed 1 – farm workshop, and 30 caravans, motorhomes, boats & cars; shed 2 – 16 caravans; shed 3 – 28 caravans, motorhomes, boats & cars – 28; shed 8 – cubicle shed, 11 units of farm machines, motorhomes & caravans; courtyard storage of 120 touring caravans, for an overall storage of 205 units.
The statement added: “It would take place in an accessible location, would incorporate sustainable transport and accessibility principles and would not result in a detrimental impact on highway safety or in traffic exceeding the capacity of the highway network; access road is a no-through road with no increase in traffic due to the nature of development.
“There won’t be a constant stream/flow of traffic as the site’s used for storage. Our client offers a towing service to sites in and around Pembrokeshire, which is used by 45 per cent of their customers, who are unable or prefer not to tow themselves. This gives our client control over the flow of traffic.”
The application will be considered by county planners at a later date.
-
News6 days agoEmergency services flood Haverfordwest after reports of person in river
-
Crime5 days agoMother given community order after admitting child cruelty offence
-
Health4 days agoNHS waiting list falls — but cancer delays and diagnostic backlog worsen
-
News6 days agoSenedd vote to ban greyhound racing hailed as ‘landmark moment’ by charities
-
News6 days agoSenedd votes to ban Greyhound racing in Wales to protect animal welfare
-
News5 days agoReform secures first Pembrokeshire councillor in Hakin by-election win
-
News6 days agoCould Pembrokeshire hold the key to St Patrick’s lost birthplace?
-
Crime5 days agoWoman stole from pharmacy despite ban, court hears










