News
Port CEO promises to invest millions in new pilot boats and more pilots
THE PORT of Milford Haven’s new Chief Executive has been in post for only eight months, but already the new boss is promising major changes.
Tom Sawyer took up his post at the end of April.
In an exclusive interview with The Pembrokeshire Herald, the CEO of Wales’ biggest port says that there will be some major changes
Most significantly, there will be a huge investment – “in the millions” – in “on water capability” at the port – meaning new pilot boats and a dramatic increase in pilot numbers.
It’s seemingly a huge turn in fortunes for the port.
As recently as August 2014, the port cut the number of pilot boats on duty to a single crewed vessel – There were talks of pilots striking.
At the time, The Herald was contacted by several crew who have said that they have been offered voluntary redundancy ‘to go’.
The Port had said it was looking to cut costs as the amount of cargo coming into Milford Haven has been decreasing following the closure of Murco refinery.
Currently, issues surrounding energy security in the UK and Europe driven by Russia’s invasion of Ukraine have led to an uplift of 30% in the number of ships berthing in Milford Haven.
Tom Sawyer said on Monday (Dec 5): “We are making a major investment in “on water capability” at the UK’s western energy gateway.
“In a major investment, we will be purchasing at least two new pilot boats and upping pilot numbers.
“It’s a medium-term plan which should be implemented by late 2024,” Mr Sawyer explained.

The promise of new pilot boats will be welcome news for both operators and pilots.
In 2018 a multi-million-pound project to replace the older pilot vessels ran into trouble – after the three boats were deemed ‘unfit for purpose’ by some crew members.
“These boats were rushed out, and were not fit for service”, a source at the Port told this newspaper.
The then brand-new vessels, which were built in Pembrokeshire by Mainstay Marine Solutions at a cost £3.6m, were involved in incidents which led to questions over the operational safety of the craft.
Tom Sawyer says that he is investing in people, safety and resilience and reliability at the port.
He said: “We are putting people into difficult situations. Marine transport involves controlled collisions. We are dealing with hydro-carbon ships kissing pilot boats and jetties.
“We want new pilot boats and an increase in pilot numbers to boost the confidence our teams have. We are investing in resilience and reliability.
“We need to be capable – having well trained pilots, the right boats and equipment.
Asked to confirm how many new vessels the Port of Milford Haven would be commissioning, Mr Sawyer said: “If we were not purchasing two new boats I’d be surprised.
“Better boats are now available, and we want to go out there and get them.
“Some weather conditions mean we can’t get ships in – we can at least make sure we have the best ability to recover.”
In a move which is surely to be welcomed, Mr Sawyer said that crews would have a say in the specifications of the new vessels.

The port boss suggested that some of the older pilot boats may be used as “inside vessels” – as patrol launches for use inside the haven.
There is no doubt that LNG has revived the fortunes of the port.
South Hook LNG will soon receive its 1000th tanker – a milestone the port says it’s proud of.
Another accolade is that the port has never turned away or diverted an LNG ship – every single one has berthed successfully, without exception.
And now, the Government of Qatar is investing millions of pounds in the expansion of the South Hook LNG terminal as the UK becomes more dependent on shipments of the liquefied fuel imported from abroad.
To accommodate around 25% more liquefied natural gas (LNG) imports from around the world, Qatar is upgrading to meet demand – increasing the Terminal’s redelivery capacity to 812.5GWh/d.”
All of this extra activity will benefit the local area. As well as new boats, and the creation of new jobs in the way of pilots and probably support crews, extra revenue will be shared out in the local area for community projects and charities.
Staff at the Port of Milford Haven will also benefit from the Haven’s revival in fortunes. The new CEO has promised that he will share the results of all this new activity.
Citing the dangers of pilots climbing onto tankers in rough weather using ladders – Mr Sawyer promises an increase in sea survival and safety training.
“People should be safe and be able to make good decisions” he said.
Expressing how he intends to motivate the personnel he manages, he said: “If we have a good year, he said we will share this with our people and the wider community”
He said that this would incentivise the workforce at the port to safely deliver efficiencies and improve results.
The new pilots and boats are expected to be operational by late 2024, according to Mr Sawyer.

Crime
Swansea man dies weeks after release from troubled HMP Parc: Investigation launched
A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.
Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.
Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.
His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.
Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.
Parc: A prison in breakdown
HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:
- Severe self-harm incidents up 190%
- Violence against staff up 109%
- Synthetic drugs “easily accessible” across wings
- Overcrowding at 108% capacity
In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.
Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”
Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.
The danger after release
Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.
Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.
The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.
A system at breaking point
The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.
The PPO investigation into the death of Darren Thomas continues.
Crime
Woman stabbed partner in Haverfordwest before handing herself in
A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.
Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.
The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.
Police find victim with four wounds
Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.
He had three stab or puncture wounds to his back and another to his bicep.
The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.
He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.
Defendant has long history of violence
Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.
Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.
Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.
News
BBC apologises to Herald’s editor for inaccurate story
THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.
The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”
Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”
A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old.
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