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Council tenant rent rise error will cost Pembrokeshire £380,000

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PEMBROKESHIRE has lost £380,000 in revenue as a council tenants’ rent rise was not correctly publicised in the appropriate time, councillors heard.

Tenants have a statutory two-month period of notice before any rent rises, which were due to take place from April 1, can come into effect.

However, statutory rent increase notices were only delivered to tenants in late March, delaying the time of rent increases to July 1.

Back in late March the council stated: “It has come to the council’s attention that the statutory rent increase notice has only been delivered to tenants over the last couple of days.

“Therefore, as tenants have not received the required statutory notice, rent will not increase from April 1, 2023.

“We are currently investigating this matter with our external contractors who print and post on our behalf.”

Questions on the rent rise not being publicised in time were received at the May meeting of Pembrokeshire County Council’s full council, from Councillor Aled Thomas, Councillor Mark Carter, and Councillor Delme Harries.

Councillor Mark Carter asked: “At the end of March this year an announcement was made that the required two month written notice of the April 1 rent rise to all council tenants had not been correctly made.

“Given that a new letter would have to be drafted, it has now been suggested that the rent increase cannot be implemented until July 1 this year.

“A rough calculation suggests that the rent increase would provide an extra £500,000 for that three-month period.

“Could the Cabinet member please confirm how much the exact loss of rental income over the mentioned three-month period is?

“Please provide exact details how and from whom, this sum of money will be recovered if PCC is not to suffer the loss caused by this error?

“Clarify why this mistake was not spotted or members were not made aware until a few days before the rent increase should have been implemented?”

Councillor Delme Harries asked broadly similar questions on the “embarrassing situation on the failure of delivering rental proposals”.

He also asked: “Does this failure to deliver notices impact the further notice period of rent increases?

“What lessons have been learnt and remedial action taken?”

Cllr Thomas had raised concerns those paying by direct debit would be unfairly penalised.

Responding, Cabinet Member for Housing Operations & Regulatory Services Cllr Michelle Bateman said the council had lost some £380,000 and an investigation was currently being undertaken with the council’s print and postage supplier.

Members heard the council only became aware of the issue after being contacted by council tenants, taking remedial action to reissue notices.

Members were told rent increases would now take place every July due to the error.

Cllr Carter said: “This problem is here to haunt us every year; is it correct every year forward we’re going to be three months late getting the rent?”

Cllr Bateman confirmed there was a statutory period of 365 days before any further rent changes could take place, adding the council was currently working to see if there was any way of recovering the money.

Crime

Swansea man dies weeks after release from troubled HMP Parc: Investigation launched

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A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.

Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.

Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.

His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.

Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.

Parc: A prison in breakdown

HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:

  • Severe self-harm incidents up 190%
  • Violence against staff up 109%
  • Synthetic drugs “easily accessible” across wings
  • Overcrowding at 108% capacity

In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.

Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”

Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.

The danger after release

Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.

Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.

The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.

A system at breaking point

The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.

The PPO investigation into the death of Darren Thomas continues.

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Crime

Woman stabbed partner in Haverfordwest before handing herself in

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A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.

Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.

The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.

Police find victim with four wounds

Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.

He had three stab or puncture wounds to his back and another to his bicep.

The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.

He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.

Defendant has long history of violence

Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.

Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.

Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.

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News

BBC apologises to Herald’s editor for inaccurate story

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THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.

The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”

Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”

A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old. 

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