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Business

‘First of its kind’ financial support scheme for working households across wales

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WELSH WATER, the only not-for-profit water company in England and Wales, has launched a new scheme aimed at providing working household customers with vital support to pay their water bills as the cost-of-living crisis continues.

Until now, Welsh Water’s financial assistance schemes have mostly targeted households on means tested benefits and working households typically do not qualify for this support. The company’s newly established ‘Cymuned’ (Community) Support Fund offers short term support to working households who find themselves in a situation where their bills exceed their income.

Under this scheme, households that qualify will receive a three month ‘charge free’ period, equating to a discount of around £100-£120 on the average bill. Those who think they are eligible should apply to one of three partner organisations, Citizens Advice, StepChange Debt Charity, or Warm Wales, that in turn will carry out an income and expenditure assessment to understand if they are eligible, before applying to Welsh Water on their behalf.

The launch follows a successful pilot of the scheme in Rhondda Cynon Taf and Denbighshire over the last six months, which has supported eligible customers to save a total of almost 25% off their annual water bills.

Maria is a Welsh Water Customer from Rhyl who was one of the first to access the Cymuned Fund support. She said: “I work for a homeless shelter so there’s not usually much financial support available to me as I have a small income. I was told about the Cymuned Fund by my local Citizens Advice team, as I was feeling a lot of pressure making monthly payments on my essentials.

“I applied for Cymuned and was successful after an income and expenditure assessment – it’s helped massively and took a lot of pressure off me. I’m so glad to see this much needed support for working people who are finding rising costs so hard to keep up with.”

The company already offers a range of financial support to over 147,000 household customers to help them pay their bills – the highest number it has ever supported. From April 2023 customers on its HelpU tariff will have their annual bill capped at £291, a significant reduction on the average household bill of £499.

Welsh Water is urging any customer who may be facing difficulties to contact them as soon as possible, so that they can discuss the range of available options including flexible payment schemes or installing a water meter which could benefit households as they reduce their use of water. By doing this, customers can get practical advice on how to prevent building up debts which could become a problem in the future.

Sam James, Welsh Water’s Managing Director of Household Customer Services, said: “We know that many working customers in the communities we serve are struggling as they face increased pressure from the cost-of-living. Our Cymuned scheme is the first of its kind, designed to provide eligible working households with financial support.

“I’d like to thank our partner organisations, Citizens Advice, StepChange and Warm Wales, for working with us to offer this support and urge any customer who is working but struggling financially to reach out to one of these organisations; we’re here for you.”

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Business

Port welcomes first vessel to new workboat pontoons

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PEMBROKE PORT, which is owned and operated by the Port of Milford Haven, has welcomed the first customer to its new workboat pontoons. Installed as part of the Pembroke Dock Marine project to modernise the Port’s infrastructure, the pontoons are available for use by a range of vessels including workboats, barges and other small vessels.

CRC Sentinel, a dive support vessel owned by Commercial Rib Charter which is undertaking work on the Milford Haven Waterway, was the first to use the new pontoons.

Sharon Adams, Commercial Manager for Pembroke Port commented: “It’s great to see these new assets being utilised. Pembroke Port is perfectly positioned within the Port of Milford Haven to act as a hub for operations associated with marine activity taking place within the Port and the Celtic Sea. The pontoons are available for short and long term berthing and have secure access, as well as electricity and water hook ups.

The workboat pontoons compliment the other infrastructure upgrades we made as part of the Pembroke Dock Marine project including new laydown space and an expanded slipway.

We look forward to working with our existing customers, and welcoming new ones, to use the new facilities at Pembroke Port.”

The new infrastructure at Pembroke Port forms part of the Pembroke Dock Marine project to create a world-class energy and engineering centre of excellence and act as a focal point for capturing the economic value from wind, wave, and tidal renewable energy projects.

Alongside the Port’s own investment, Pembroke Dock Marine – a Swansea Bay City Deal project – is part funded by the UK Government and the European Regional Development Fund through the Welsh Government as well as other private sector partners.

During construction, the project supported over 50 jobs including 6 apprenticeships. Contractors BAM, Walters Group and R&M Williams undertook community activity during the project, with the local community benefiting from over £11m local spend.

For further details on the facilities at Pembroke Port, and how the Pembroke Dock Marine investments have readied Pembroke Port for future energy, please visit www.pembrokeport.com.

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Business

Last Call for Entries: Carmarthenshire Business Awards

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BUSINESSES throughout Carmarthenshire are urged to submit their nominations for the prestigious Carmarthenshire Business Awards as the deadline of 17th May 2024 rapidly approaches.

Organised by Grapevine Event Management, these awards are set to recognise and celebrate the outstanding contributions and achievements of local enterprises across a variety of sectors. With the nomination process ending in less than two weeks, businesses and individuals from across the county are invited to take advantage of the opportunity for recognition by entering one of the 15 award categories.

The winners will be unveiled during a glamorous black-tie event at Parc y Scarlets on 12th July, attended by the crème de la crème of Carmarthenshire’s business community.

Liz Brookes, the founder of the awards and director at Grapevine Event Management, expressed her enthusiasm about the high quality of entries received so far. “We are thrilled with the response and the calibre of organisations that have entered. This is the final call for entries; it’s time to ensure your business and its contributions are recognised,” she stated.

Rupert Moon, chair of the judges, highlighted the significance of the awards in promoting local businesses. “Carmarthenshire boasts a range of fantastic businesses. These awards are not just a celebration but a platform to highlight significant achievements in innovation, sustainability, growth, and export success among others,” Moon commented.

Support for the event is strong, with notable local companies such as Castell Howell Ltd leading as headline sponsors. “Supporting local business is essential for Carmarthenshire’s prosperity. These awards are a fantastic opportunity for businesses to gain the recognition they deserve,” said Martin Jones, Director of Castell Howell.

Additional sponsors include Swansea Building Society, Dunbia, Azets, JCP Solicitors, JG HR Solutions Ltd, Business News Wales, and Stills, all contributing to the event’s success.

For more information on how to enter the Carmarthenshire Business Awards, or to register before the 17th May deadline, please visit https://carmsbusinessawards.com/.

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Business

Lidl will be first supermarket to sell milk from Pembrokeshire Creamery

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LIDL has announced that it will soon become the first UK retailer to sell milk exclusively produced and bottled in Wales, thanks to a partnership with Pembrokeshire Creamery.

Starting from June 1, Lidl customers in Wales will be able to purchase Welsh own-label milk products, with plans to extend this to include cream shortly thereafter.

Previously, milk produced in Wales was transported to England for bottling before being sold in Welsh stores. However, with a significant £20m investment supported by the Welsh government, Pembrokeshire Creamery has now established the only bottling facility in the country certified to supply supermarkets. This development not only reduces transportation distances, thus cutting down on food miles, but also generates 80 new jobs in the local community.

The initiative is part of Lidl’s broader strategy to support Welsh agriculture and provide consumers with locally sourced products. Their range already includes Welsh bread, butter, yoghurt, eggs, lamb, and beef. Richard Bourns, Lidl GB’s Chief Commercial Officer, emphasised the retailer’s dedication to local produce: “Our partnership with Pembrokeshire Creamery is testament to our commitment to offer Welsh shoppers the very best in homegrown food and drink.”

Mark McQuade, Managing Director of Pembrokeshire Creamery, highlighted the efficiency of the new operation. “The partnership will deliver products from farm to shelf in a more efficient way, removing the need for Welsh milk to be sent to England for bottling, before coming back to Wales,” he said.

This news coincides with Lidl’s announcement of a £500m investment in the British pork industry, aimed at supporting continued production amidst recent challenges such as rising costs, a Chinese import ban on EU pork, and butcher shortages, which have significantly impacted the sector.

Lidl’s initiatives are set to bolster not only the local Welsh economy but also the broader agricultural sector across the UK.

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