Business
Shocking report reveals toxic infighting at S4C

THE FORMER Chief Executive of Welsh language broadcaster S4C created an atmosphere of fear at the channel, bullied staff and behaved “like a dictator”.
Those are the findings of an explosive report prepared for S4C by Capital Law, the Cardiff-based legal team hired to investigate misconduct allegations. S4C has around 120 employees; 92 spoke to Capital Law during its investigation.
A CULTURE OF FEAR
The report outlines several recurring complaints about Sian Doyle, who was sacked as S4C’s Chief Executive last week. Participants reported that Sian Doyle’s leadership style was: “dictatorial, creating a culture of fear”.
The report also records incidents when the former CEO spoke in a foul-mouthed and derogatory way about on-screen and backroom staff, belittled those who raised questions, and belittled staff in meetings.
Her “confrontational” behaviour reduced some to tears, caused others to suffer adversely with their mental health, and contributed towards staff leaving S4C.
One employee reported suffering “a major health event” at a management away day meeting in Llangrannog.
The employee described an animated conversation involving the Chief Executive and other senior staff members about the level of change required at S4C.
The conversation spoke about replacing many staff who were described as: “not worth worrying about” and that the Chief Executive suggested a lot of the staff at S4C did not have the skills or knowledge to justify being in their jobs. Sian Doyle reportedly suggested losing: “at least 50 of them”.
Conversely, several participants recognised that change is needed within S4C and that the general strategic direction Sian Doyle was working towards was positive. Investigators also heard from staff who spoke positively about her and described her conduct towards them as “supportive”.

STAFF IN THE CROSSFIRE
Making recommendations about S4C’s future broadcasting and commissioning strategy was far beyond the report’s remit. However, it is clear from the issues in the report that there is considerable tension within the organisation over its direction.
The report’s content permits the inference that different parts of S4C management were engaged in guerilla warfare against each other, and staff were caught in the crossfire between the rival camps.
That inference is strongly supported by a statement by the S4C Authority that said, “Participants recognised that change is needed at S4C and that the senior management team were intent on delivering an ambitious vision for the channel’s future.
“It appears, however, that the way some shared this with staff and the approach to managing change across the organisation was insensitive. “This often led to conflict and insecurity rather than creativity and a positive, inclusive transformation. It is clear that many S4C staff have been unhappy at work and that our organisation did not seem to have appropriate working practices to deal openly and appropriately with staff concerns.”
CHANNEL SAYS SORRY
The S4C Authority issued a statement: “The report paints a picture of a very difficult working environment for many at S4C. Participants described an unsettling workplace, with some individual members of the senior management team behaving inappropriately and with an approach that directly impacted the well-being of staff.
“As members of the S4C Authority, we would like to say sorry to those who have had to tolerate unacceptable behaviours in the workplace and for the upset that this has caused. We would like to thank you for your openness and honesty in sharing your experiences, enabling the failings highlighted in today’s report to be identified.”
The statement continued: “The S4C Authority is committed to ensuring that S4C is a place where our colleagues are happy and safe – a place where they feel able to perform at their best and thrive. We recognise that significant work is required to implement new working methods that will allow S4C to build a positive future with a supported and creative workforce.
“To do that, we need to restore confidence and trust amongst our staff, who have a crucial role in the organisation’s future success. Integral to that success is leadership focussed on collaboration and communication. As an Authority, we decided this would require new leadership at S4C, and we will shortly make further announcements about that process.”
SENEDD SUMMONS FOR S4C
The Senedd’s Culture Committee has called members of the S4C Board to give evidence on Thursday, December 14.
Delyth Jewell MS, Chair of the Senedd’s Culture, Communications, Welsh Language, Sport and International Relations Committee, said:
“The continued allegations in the media related to S4C are deeply worrying.
“With rumours and speculation circulating, the Committee is keen for these questions to be answered publicly.
“We are inviting the Chair and a member of S4C’s Board to give evidence next week to bring clarity for the people of Wales.
“To restore public trust in the broadcaster, it is essential that they are open and transparent in this process.
“To this end, we welcome the report’s publication and will consider its contents before speaking to S4C next week.
“We know how important the success of S4C is for the Welsh language and Wales as a country and we will be doing all we can to get answers from the channel’s leadership over the coming weeks.”
Business
Wales leads Britain in export growth for financial and professional services

Financial exports soar by 63.5% to £4.3bn
WALES has outpaced every other part of Great Britain in export growth for financial and related professional services, according to a new report by TheCityUK.
The report, Exporting from across Britain: Financial and related professional services 2025, reveals that exports from Wales surged by 63.5% in 2022, reaching £4.3bn—significantly ahead of the national average.
Across Great Britain, total financial and related professional services exports rose by 18.4% to £158bn, with nearly half (47%) generated outside London. Wales contributed 2.9% of the UK’s total financial services exports and 2% of the related professional services total.
The report provides a breakdown of 2022 data by region and nation, highlighting the growing contribution of areas outside London in strengthening the UK’s role as a global financial centre.
In terms of export destinations, 27% of Wales’s financial services exports went to the European Union, with the remaining 73% reaching markets across the rest of the world.
Tom Bray, TheCityUK Chair for Wales and Senior Office Partner (Cardiff) at Eversheds Sutherland, said: “It’s great to see such strong growth in Wales for financial and related professional services exports. Our skill and ability to provide high-quality financial and professional services plays an important role in driving growth in Wales, creating jobs and opportunities for communities across the nation.”
Anjalika Bardalai, Chief Economist and Head of Research at TheCityUK, added: “In 2022, Wales had an extremely strong year of export growth, albeit from a lower base than most regions. Nearly half of all UK exports in financial and related services now come from outside London, reinforcing the UK’s strength as an international financial hub and the importance of regional contributions.”
Policy recommendations
TheCityUK report also outlines a series of recommendations for industry, government, and regulators to support export growth in Wales and beyond. These fall under three key areas:
1. Improving access to trade opportunities
- Better coordination between UK government, devolved administrations, and investment bodies.
- Align local growth strategies with national trade goals.
- Launch a pilot national brokerage scheme to connect capital with investable projects.
2. Expanding global market access
- Finalise FTAs with Switzerland and India, ensuring better market access and digital trade provisions.
- Use talks with the Gulf Cooperation Council to promote regulatory cooperation.
- Strengthen regulatory dialogues with major markets like the US, EU, Japan, and Singapore.
- Replicate successful models like the UK-Switzerland MRA with other global financial centres.
- Encourage domestic and international investment into UK scale-up businesses.
3. Positioning the UK for future demand
- Make the UK a global hub for data, tech, and innovation.
- Establish the UK as the gateway for international investment.
- Focus development work on high-potential markets to maximise value.
The report underlines that Wales’s performance demonstrates the growing importance of the UK’s nations and regions in maintaining the country’s competitive edge on the global stage.
Business
Labour costs loom ahead of new financial year

WELSH businesses are under increasing pressure to raise prices due to rising labour costs, according to the latest Quarterly Economic Survey by Chambers Wales South East, South West and Mid.
The first survey of 2025 reveals that 85% of businesses in Wales cite labour costs—including salaries, pay settlements and contractor fees—as a major pressure in the first quarter. This marks a rise from 81% in the final quarter of 2024.
Firms are also bracing for the impact of increases to the National Minimum Wage on 1 April and Employer National Insurance Contributions on 6 April. As a result, 44% of surveyed businesses said they plan to raise the price of goods or services by up to 15% to absorb these costs. A further 10% said they will increase prices due to the National Insurance rise alone.
Despite financial pressures, workforce stability remained strong. Seventy-six per cent of businesses reported no change in staffing levels over the past three months. However, the proportion of companies attempting to recruit fell to 40%, down from 45% in the previous quarter. Looking ahead, 58% expect their workforce to remain unchanged in the next quarter, while 23% plan to increase staff numbers.

The Q1 survey also reflected cautious optimism, with 39% of respondents reporting a rise in export sales and bookings. Additionally, 28% of businesses said they had increased investment in plant, machinery, technology and equipment. Nearly half (45%) forecast an improvement in turnover.
Gus Williams, interim CEO at Chambers Wales South East, South West and Mid, said:
“In our recent Quarterly Economic Surveys, including this survey for Q1, recurring concerns for businesses centre around labour costs and taxation. As changes are set to come into effect in April, businesses in Wales are having to review their goods and services prices, ongoing costs and recruitment plans.
“While there have been glimmers of optimism in exporting and some aspects of investment this quarter, firms will require reassurance and action from government to avoid stagnating and unlock growth. The Office for Budget Responsibility’s revised growth forecasts suggest that economic growth is less certain this year but will be a longer-term achievement.”
Business
Pembrokeshire rules out visitor levy for next two years

PEMBROKESHIRE COUNTY COUNCIL has confirmed that it will not be introducing a visitor levy during the current administration, offering a measure of certainty to the county’s tourism sector amid a period of major change.
The announcement was made by Cllr Paul Miller, Deputy Leader and Cabinet Member for Place, the Region and Climate Change, during the Visit Pembrokeshire Tourism Summit and AGM held at Folly Farm Adventure Park & Zoo on Wednesday (Apr 3).
Cllr Miller said: “We provide a fantastic tourism offer here in Pembrokeshire and it is an important part of the county’s economy.
“In addition to jobs, this administration’s approach is also about the year-round facilities and attractions that benefit local people too. We recognise the tourism landscape has experienced significant change, be that second homes legislation, tax changes, and we’re aiming to provide some certainty to the industry.
“We acknowledge it’s important to recognise there’s balance to be struck between supporting the industry and dealing with some of the challenges associated with peaks in season. Therefore, I’m confirming it’s not our intention to take forward the option of a visitor levy in Pembrokeshire during this administration.
“Like the hospitality and attraction sector across Pembrokeshire’s amazing tourism offer, I am looking forward to a great summer season for the industry.”
A visitor levy, sometimes called a tourism tax, has been proposed in other parts of Wales to help fund public services and infrastructure in tourist hotspots, but the move has been met with concern by many in the hospitality sector.
Emma Thornton, Chief Executive of Visit Pembrokeshire, welcomed the clarity. She said: “Visit Pembrokeshire welcomes this decision and thanks Pembrokeshire County Council for listening to tourism businesses.
“The cumulative impact of changes in Welsh Government policy affecting tourism businesses, alongside implications of the UK Government’s Autumn Budget, has resulted in real anxiety amongst the trade about the future.
“This decision provides some breathing space and certainty around the short to medium term, which is greatly appreciated.”
Visit Pembrokeshire is the official Destination Management Organisation for the county, providing tourism leadership, marketing, industry support and project delivery. Its base is at The Bridge Innovation Centre in Pembroke Dock.
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