Connect with us
Advertisement
Advertisement

News

Care company criticises Council

Published

on

Care provision: Prestige Care is asking “Is it an even playing field?”

Care provision: Prestige Care is asking “Is it an even playing field?”

A PEMBROKE DOCK business has expressed concerns regarding how Pembrokeshire County Council (PCC) operates its tender process for Care provision companies. Martyn Shipton of Prestige Care, told The Herald that he is struggling to compete with another local company who are offering higher pay rates and a £200 signing on bonus for staff that join them, something he says he is unable to afford to do. Prestige Care was set up in 2012 and employs 22 care staff that provide domiciliary care in the community.

He explained that over 90% of his clients come through the Council, rather than from private sources. He went on to say that his company are paid £13.84 an hour from the county and therefore are forced to offer staff between £7 and and £7.70 an hour. In contrast, his competitor are offering a minimum of £7.75 an hour, along with the £200 joining bonus. Mr Shipton went on to express his frustration, saying: “I’d like to ask the Council, if they are offering more money (to other providers), why? We went in at £14 an hour and were told it was too much, so we had to go down.

Why are we (care companies) not all getting paid the same? We do exactly the same things, have to follow the same standards and we have had excellent recent inspections. I want to pay my staff more, but I just can’t. With staff leaving, it means my existing staff are overworked.” The Herald asked PCC why care companies, that are all supposed to provide a uniform service, are being paid at different rates. A spokesperson for Pembrokeshire County Council told The Herald: “In line with most other public sector organisations, Pembrokeshire County Council undertakes its tender process on a Most Economically Advantageous Tender basis.

This involves allocating both quality (compliance with Care Standards – CSSIW requirements) and price scores to a tenderer’s bid with the aim of appointing providers who are able to meet the service requirements by providing the highest quality at the most competitive price. The recent tender was for a Framework Agreement and 20 providers were successful in gaining a place on the Framework. Each provider submitted their required rate and quality offering, with all tender submissions being evaluated to determine the order of ranking.Tenderers will score higher points for better quality, and equally, higher points for a competitive rate.

Hourly rates charged by each provider are commercial and in confidence and as such are not disclosed. Care Standards (CSSIW) is the organisation which determines the standards of care that agencies should work to and who provide registration accordingly, without which providers would be unable to operate. The Council thereafter monitors provider compliance with the contract.” In response to the Council’s comments, Prestige care said: “Our inspection reports from CSSIW are very good, and our feedback on the homecare.co.uk website is also very good. We are number 15 on the tender list, and a lot of the companies that have been awarded higher than us are more expensive. The council are saying that our quality of care is poorer than others, if so how? We are not asking for a higher rate, we just want fairness, but how can it be fair when another care company advertise for staff and state that they are the only care company in Wales to pay a living wage and other care companies should follow suit, we would like nothing more than to be able to do this, and if we were paid the same as this company we would be able to, if not bring their rate down so everybody is on the same playing field.”

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

New offshore wind leaders appointed as Pembrokeshire awaits Celtic Sea jobs boom

Published

on

Equinor and Siemens Energy figures take top roles expected to influence major investment

SENIOR figures from two of the world’s largest renewable energy companies have been appointed Vice-Chairs of the UK’s Offshore Wind Industry Council (OWIC) — a move expected to have direct implications for Pembrokeshire as the Celtic Sea floating wind sector accelerates.

Melissa Read, Head of UK Offshore Wind at Equinor, and Andrew Elmes, Head of Government Affairs for Siemens Energy UK & Ireland, were confirmed in their roles by Energy Minister Michael Shanks.

Their appointments come at a critical time for West Wales, with the Celtic Sea poised for significant development and Pembrokeshire’s deep-water ports — Milford Haven and Pembroke Dock — expected to become central hubs for supply-chain manufacturing, assembly and long-term maintenance.

Equinor, Ms Read’s company, is one of the international developers bidding for floating offshore wind sites in the Celtic Sea. Success in these auctions could bring substantial inward investment to Pembrokeshire, including fabrication and marine engineering roles linked to the ongoing Pembroke Dock Marine redevelopment.

Siemens Energy, represented by Mr Elmes, is a key turbine and infrastructure supplier and is expected to play an important role in any expansion of assembly or marshalling operations along the Haven Waterway.

Announcing the appointments, Energy Minister Michael Shanks said offshore wind remained “the backbone of Britain’s clean power future” and insisted the benefits must reach “every region across the UK”. For Pembrokeshire, those benefits could include hundreds of skilled jobs, major port upgrades and a strengthened long-term role in national energy security.

Industry leaders have described the upcoming auction round for new offshore wind projects as a “crucial moment” in unlocking work packages around the Celtic Sea. OWIC’s new leadership will steer discussions on supply-chain development — an area where Welsh Government, Milford Haven Port Authority and local business groups are pressing for decisive commitments to ensure companies in West Wales can compete.

RenewableUK has said the UK could triple domestic manufacturing capacity and create up to 10,000 additional supply-chain jobs nationally by 2035 through targeted offshore wind investment. Local officials hope a significant share of that growth will be centred on the Haven Waterway.

Both Read and Elmes said they were “honoured” to take on their roles and emphasised the need for close collaboration between government, industry and local supply chains — all seen as vital to turning the Celtic Sea opportunity into real economic gains for Pembrokeshire.

Continue Reading

News

Shocking decline in river quality sparks fresh call for ‘Clean Water Bill’

Published

on

Campaigners warn crisis is hitting Pembrokeshire’s rivers as Lib Dems urge urgent action

CONCERNS over the state of Wales’ rivers have intensified this week as the Welsh Liberal Democrats renewed their call for a tough new Clean Water Bill — warning that pollution levels have reached a critical point from the Usk to the Cleddau.

The proposed legislation, drawn up by Save the River Usk (STRU) and backed by a wide coalition of environmental groups, sets out a sweeping overhaul of how Wales manages water quality. It calls for a new legal principle that no discharge should harm a water body, legally binding targets for water quality and biodiversity, and the creation of a fully independent regulator to hold polluters to account.

Impact felt across Pembrokeshire

While the campaign has been driven by ongoing problems on the Usk, environmental groups say the concerns apply equally to West Wales. The Eastern and Western Cleddau, together forming the Milford Haven waterway, have recorded repeated issues linked to agricultural run-off, sewage discharges and failing infrastructure — with local residents and businesses long frustrated by slow progress and finger-pointing between agencies.

Communities based along the Haven have frequently raised alarm over storm overflows and the effects of increased sediment and nutrient loading on shellfish, wildlife habitats and water-based tourism. Campaigners argue that Pembrokeshire’s economy, heavily dependent on its natural environment, is especially vulnerable if water quality continues to decline.

‘People across Wales have had enough of excuses’

Welsh Liberal Democrat Leader Jane Dodds said the public mood was clear.

“Communities across Wales have had enough of excuses,” she said. “People want a clean river when they walk the dog, when their children play near the water and when local businesses depend on the natural environment to thrive. A Clean Water Bill is the chance to finally set clear rules, enforce them properly and stop the decline before it becomes irreversible.”

Ms Dodds said ministers should adopt the principles set out by campaigners and bring forward legislation that “puts the health of our rivers above the convenience of polluters”.

UK-wide reforms not enough, say Lib Dems

The call comes in the wake of the UK Government’s Water (Special Measures) Act 2025, which introduced tougher sanctions for failing water companies — including bonus bans, automatic fines, criminal charges for obstructing investigations and mandatory real-time sewage reporting.

However, the Welsh Liberal Democrats argue that these measures, while welcome, do not replace the need for a Wales-specific approach with stronger statutory protections and enforcement.

STRU and its partner organisations say that without binding targets and a regulator with genuine independence, Wales will continue to lag behind in restoring its rivers to good ecological health.

Continue Reading

Local Government

Councillors call for urgent review as flooding hits coastal communities

Published

on

Motion demands assessment of drainage infrastructure after Castle Pond overflow

A MOTION on emergency flooding concerns was brought before Pembrokeshire County Council this afternoon after the Presiding Member agreed to take it as an urgent matter under section 4.18.3 (b) of the constitution.

Councillors Aaron Carey and Jonathan Grimes tabled the motion, warning that repeated and increasingly severe flooding in coastal, estuarial and river-fringe communities — particularly around the Commons and Castle Pond area — has become a “live, ongoing problem” affecting residents and businesses.

Flooding ‘overwhelming’ current infrastructure

Members were told that, according to correspondence from the council’s Coastal, Rivers & Drainage Team Manager, the barrage tipping gate at Castle Pond remains out of operation until mid-January due to mechanical faults. In the meantime, a combination of high tides, heavy rain, wind-driven tidal surges and overspill at the sluice has repeatedly overwhelmed local drainage and outfall systems.

The motion notes that while the current maintenance schedule — delayed until after the summer for recreational and biodiversity reasons — had been justified internally, it “failed to foresee” the heightened likelihood of severe winter storms and surge events, which climate change is making “more frequent and more intense”.

Call for urgent infrastructure assessment

Cllrs Carey and Grimes called on Cabinet to commission an urgent review into:

The adequacy of existing drainage, outfall and tidal-sluice infrastructure, including the barrage tipping gate, sluice system, flap valve and overall outfall capacity.

The council’s maintenance scheduling policy for coastal and estuarial flood-risk assets, with a view to ensuring that essential works are completed before the winter storm-surge period rather than postponed for non-safety considerations.

Pending the outcome of that review, the motion states that the Council should allocate emergency capital funding to repair or upgrade any barrages, sluices or outfalls considered at risk of failure or blockage, in order to protect residents, properties, highways and public amenities.

It further calls for a county-wide public flood-resilience plan, identifying all hotspots, maintenance schedules, responsible teams and timelines for upgrades, to give residents “clarity and confidence” in local flood-prevention measures.

Sinnett pressed on outfall capacity

Alongside the motion, a separate Cabinet Member question was submitted to Cllr Rhys Sinnett, the member responsible for the portfolio.

He was asked what assessment had been made of the adequacy of Pembrokeshire’s tidal outfall infrastructure in the face of current and future storm surges and rising sea levels, and whether the council would now commit to commissioning an immediate structural and risk-capacity audit.

The question seeks a report to Full Council within three months, together with proposals for funding any remedial works necessary to prevent further disruption to residents, roads and public spaces.

Image: Martin Cavaney

Continue Reading

Local Government7 hours ago

Councillors call for urgent review as flooding hits coastal communities

Motion demands assessment of drainage infrastructure after Castle Pond overflow A MOTION on emergency flooding concerns was brought before Pembrokeshire...

Crime1 day ago

Phillips found guilty of raping baby in “worst case” judge has ever dealt with

Baby’s mother cleared as judge says case “shaken me to my core” CHRISTOPHER PHILLIPS has been found guilty of the...

News2 days ago

Storm Bram triggers widespread flood alerts across West Wales

As of Tuesday 9 December 2025, coastal communities in Pembrokeshire remain on high alert as Storm Bram continues to batter...

Education2 days ago

Parent challenges council over Manorbier school closure data as long-running dispute deepens

Fire-damaged school has operated with limited capacity since 2022, but consultation still uses original figures A ROW over the future...

Business2 days ago

Manorbier Castle Inn warns colossal rates hikes will ‘push venues to the brink’

Local inn among many facing dramatic increases from April 2026 MANORBIER Castle Inn has warned that its business rates are...

News2 days ago

Jury retires tomorrow in harrowing Baby C rape trial

Final legal points to be addressed in the morning before deliberations begin THE JURY in the harrowing three-week trial concerning...

Health3 days ago

MS steps in after disabled man has endures two-year wait for vital dental treatment

Brother says 51-year-old Robert is “wasting away in agony” while their 80-year-old mother struggles to cope SAMUEL KURTZ MS has...

Community3 days ago

Flood alert updated for Pembrokeshire coast as high tides and storms approach

NATURAL Resources Wales (NRW) has updated a flood alert for the Pembrokeshire coast, warning that flooding is possible between St...

Community4 days ago

Santa arrives by lifeboat as Milford Haven lights up for Christmas

LARGE crowds gathered in Milford Haven on Saturday afternoon (Dec 6) as the town’s Christmas lights were switched on –...

Community5 days ago

Eisteddfod-themed lanterns light up Cardigan in spectacular celebration

THOUSANDS turned out for Small World Theatre’s Cardigan Giant Lantern Parade on 5 December, a flagship event of this year’s...

Popular This Week