Education

Student Loans Company says student ‘smishing scams’ on the rise

Published

2 years ago

September 10, 2024

AT the start of the 24/25 academic year, the Students Loans Company (SLC) is reminding students to be vigilant of smishing scams.

Scammers target students at this time of year as they receive their first maintenance loan payment. SLC is expecting to pay £2bn to students over the autumn term and last year it stopped £2.9m of maintenance loan payments being taken by smishing and phishing scams, where students received and acted on false communications.

Smishing, which is fraud involving text messages, is currently the most popular form of scam, with students usually being asked to click a link to complete a task – for example verifying bank details or confirming their personal information, providing an opportunity for a payment to be diverted to a scammer’s bank account.

SLC will never ask students to provide or verify their personal or financial information via email or text message, and Alan Balanowski, Risk Director at SLC, is urging students to pay attention to any communication they receive from Student Finance Wales (SFW) or SLC over the coming weeks.

He said: “Starting or returning to university is an exciting time, but it’s also busy, with students getting organised and set-up for the academic year, which includes dealing with information from different organisations, including ourselves. We aim to ensure our payment process is simple for students, but we do experience a rise in smishing scams at this time year. This means students need to be alert to any potential attempt to intercept their maintenance loan instalment.

“We have a range of preventive methods we use to target scams, but the most impactful tool we have is working together with students to stop scammers. If a student receives a suspicious message, they should delete it and report it immediately, but if a scammer does succeed in obtaining personal details, then we must collectively act quickly to spot and block the action”.

“Last year, we were able to stop £2.9m of maintenance loan payments ending up in the hands of scammers and we are focused on working as effectively as we can to protect students and their finance.

“Our message to students is quite simply, think before you click.”

SLC’s top tips

Neither SLC nor SFW provide any services through WhatsApp and will never initiate contact with a student through social media channels, including Facebook, X, Instagram and Tik Tok, to discuss their application or student finance entitlement. If a customer receives a communication from SFW that they are unsure of, they should log into their online account to verify if it’s genuine.
Check the quality of the communication – misspelling, poor punctuation and bad grammar are often signs of phishing.
Keep an eye out for any suspicious looking emails, phone calls or text messages, especially around the time of an expected payment.
Scam emails and text messages are often sent in bulk to many people at the same time and are unlikely to contain both a first and last name. These commonly start – ‘Dear Student’.
Messages that convey a sense of urgency are also unlikely to be genuine – for example ‘failure to respond in 24 hours will result in the account being closed’.
Think before you click. If an email or text message contains a link, hover over it to check that it goes where it’s supposed to. If in any doubt don’t risk it, always go direct to the source rather than clicking on a potentially dangerous link.
Scammers can use a variety of methods to try and get students to pay money or share personal details, including the use of fraudulent phone calls, social posts and direct messaging on digital platforms. Always use official phone numbers, the online account and official communication channels to verify the contact received is genuine.
Be mindful of the information you share about yourself on social media, and elsewhere online, to help guard against identity theft. Identity theft happens when fraudsters access enough information about a person’s identity, such as their name, date of birth, customer reference number, course information or their current or previous addresses to impersonate them online and over the phone.
SLC or Student Finance Wales (SFW) send a text message to students in Wales if a change has been made to their bank details. If you haven’t changed your bank details and receive a message, contact us immediately.
Check out our guide to identifying a scam at www.gov.uk/guidance/phishing-scams-how-you-can-avoid-them

If a student receives a suspicious message, they should report it immediately by email [email protected] and to SLC by calling our dedicated hotline on 0300 100 0059.

There is also a range of additional advice and information on recognising and avoiding scams from Action Fraud, the UK’s national reporting centre for fraud and cybercrime.

Cymraeg

Welsh language report says students face mixed experiences across colleges and universities

Published

3 days ago

May 21, 2026

Tom Sinclair

A NEW report has found that Welsh-speaking students face inconsistent access to Welsh language services across Wales’ colleges and universities.

The research, published by the Welsh Language Commissioner on Monday (May 25), gathered responses from more than 1,500 further and higher education students.

It examined four key areas: whether students can submit written work in Welsh, choose accommodation with Welsh-speaking students, access a Welsh-speaking personal tutor, and receive wellbeing support through the medium of Welsh.

The report also looked at the wider language culture on campuses, including how institutions promote Welsh language services and support students to use Welsh naturally in academic and social settings.

Osian Llywelyn, Deputy Welsh Language Commissioner, said colleges and universities had a vital role in helping students use Welsh as part of everyday life.

He said: “Given the importance of sustaining and developing the continued use of the Welsh language, it is essential to recognise the key role that further education colleges and higher education institutions play in ensuring that students have the opportunity to use Welsh naturally as part of their academic and social lives.

“While it is encouraging to see strong examples of good practice, that experience is not consistent across the sector. As a result, we have identified clear improvement actions, and we will be asking the relevant institutions to address them.”

Five improvement actions have been identified. These include standardising Welsh-medium assessment arrangements, proactively offering Welsh language services rather than simply making them available on request, addressing gaps in workforce Welsh-language skills, strengthening students’ sense of belonging through Welsh, and improving self-assessment and monitoring.

James Owen, Chief Executive of Medr, the body responsible for funding and regulating tertiary education in Wales, said the findings showed the need for more support across the sector.

He said Medr’s new Welsh Language Condition would place a clearer focus on providers promoting and supporting the use of Cymraeg, and on creating formal and informal opportunities for staff and learners to develop their Welsh-language skills.

Ioan Matthews, Chief Executive of Coleg Cymraeg Cenedlaethol, said students’ experiences of Welsh at college or university could influence their willingness and ability to use the language later in the workplace.

He said the report showed the need for the Welsh-language experience to extend “well beyond the classroom”.

The report will be officially launched at the Welsh Language Commissioner’s stand at the Urdd Eisteddfod in Anglesey at 11:00am on Monday (May 25).

Education

£1,500 cash bursary announced for aspiring local youngsters

Published

4 days ago

May 20, 2026

Sarah Jane Absalom

FOLLOWING its previous success, Ceredigion Youth Service is fortunate to accept another opportunity provided by West Wales Holiday Cottages to support young people with a cash bursary this year.

The purpose of the bursary is to provide young people aged between 11 and 25 with the chance to receive £1,500 to help with their future aspirations. The successful applicant(s) will be chosen by Ceredigion Youth Forum, which is a panel made up of young people from Ceredigion.

Gwion Bowen, Senior Support Officer Participation, said: “We are very grateful to West Wales Holiday Cottages for providing us with this opportunity for young people in Ceredigion for the ninth year in succession. Like ourselves, West Wales Holiday Cottages recognise that many young people living in Ceredigion may experience difficulties in accessing training, support and social activities due to socio-economic issues. The bursary was extremely successful last year, with a young person gaining financial support to help them with their mobile beauty start up business.”

Councillor Wyn Thomas, Cabinet for Schools and Lifelong Learning, said: “I would like to encourage anyone aged between 11 and 25 who needs financial support to reach their goals to consider this fantastic opportunity. As with previous years, I hope that the bursary is a success again this year, and that it will benefit young people in Ceredigion.”

Lisa Stopher, Managing Director at West Wales Holiday Cottages said, “West Wales Holiday Cottages are delighted to be supporting the bursary once again in partnership with Ceredigion Youth Service. We recognise that many young people can face barriers when accessing opportunities, training and resources, and we hope this bursary will continue to make a positive difference by giving young people the support they need to pursue their goals and aspirations.”

Do you need financial support to reach your goals? Would you benefit from having financial support to help you with training or equipment that is required for your chosen vocation? Are you looking for support to start your own enterprise? Are you a member of a community group and looking for financial support to purchase resources or equipment?

The closing date for applications is midnight on 19 July 2026. If you’re interested, contact Gwion Bowen on 07790 812939 or e-mail [email protected] for an application form.

Education

Ashmole & Co fund future accountants with financial donation to primary school

Published

4 days ago

May 20, 2026

Sarah Jane Absalom

CARMARTHENSHIRE’S would-be mathematicians are being given a major boost in their careers thanks to an Ashmole & Co donation to Ysgol Llandybie Primary School.

The donation, funded by the company’s Ammanford office, will help with the annual purchase of the online MyMaths resource which uses the online resource to help pupils and parents with the teaching of maths at home as well as allowing teachers to set tasks and provide them with tutorials to show them the mathematical concepts being taught.
The programme can assist in all areas of mathematics from shape to space, and from data to financial literacy.

Laura Craddock, Partner in Ashmole & Co’s Ammanford office, said, “We are always keen
to offer our support locally. We are more than happy to help fund the online resource
MyMaths to help train the local accountants of the future from a young age.”

Llandybie Primary School Head Teacher, Rhian Pritchard, said, “We are keen to continue
using online resources to enhance our pupils’ learning experience but they come at an extra
cost. We are grateful to Ashmole and Co for the donation which will enable us to continue
the provision of online maths learning.”