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70% of UK workers are struggling to ‘switch off’ from work

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SEVENTY percent of UK professionals are struggling to ‘switch off’ from work, an issue which is leaving many unable to relax and even lose sleep over.

With the Government’s plans to double down on professionals’ ‘right to switch off’ deferred to their Next Steps to Make Work Pay document, new research from global talent solutions firm Robert Walters highlights that professionals are regularly finding their personal time interrupted by work-related emails, tasks or calls.

Lucy Bisset, Director of Robert Walters North comments: “Not being able to fully ‘switch off’ from work can result in a variety of negative side effects for professionals. From diminished concentration and motivation to their productivity and engagement levels dropping off.

“All professionals should feel able to relax and unwind outside of work – without the concern of having to pick up work-related tasks.”

According to the Robert Walters poll, 29% of professionals state that not being able to log-off properly from work has directly resulted in them losing sleep – whilst a quarter cite being unable to relax or reset themselves for the next day.

A further 35% of professionals have struggled with increased stress or anxiety because of this.

Lucy comments: “Missing out on hours of sleep, being unable to fully relax as well as experiencing increased stress or anxiety can pose a huge threat to professional’s ability to work, even carrying out regular tasks and activities. Not to mention, maintaining a satisfactory work-life balance.”

A key trigger of not being able to switch-off from work is the mounting pressure on professionals to be ‘always available’ – with 67% of workers across all professional services industries stating that this pressure has increased over the past 12 months.

76% admit to checking-in on work-related emails or calls when not in the office and a further fifth stating that their employer ‘frequently’ contacts them outside of office hours.

Lucy comments: “Over recent years the boom of workplace tech like Teams and Slack has meant that teams can be more easily tracked and contacted by their managers, whilst the rise of hybrid/remote working has caused professionals to literally bring work home with them.

“An ‘always online’ workplace culture contributes to the blurring of lines between office hours and personal time as well as an increasingly unrealistic expectation for greater availability. This is something that if left unchecked can rapidly lead to increased cases of burnout across workforces.”

Indeed, according to further research from Robert Walters’ Benefits Guide, 86% of UK companies have hybrid-working options, while a further 55% have the option of flexible working hours.

However, there is some variation between industries – for example, professionals working in financial services (93%) and technology (87%) are more likely to have hybrid-working options than engineering professionals (64%).

Whilst professionals in general management are 19% more likely to have flexible working hours than those in tax, legal and compliance (65% vs. 46%).

Lucy comments: “Professionals in traditionally on-site roles often have a clear boundary between work and personal life – being able to ‘clock off’ when they finish for the day.

“Something which becomes more blurred for those working from home. With many professionals who have a hybrid-working schedule literally bringing work home with them 2-3 days out of the week.”

What is the antidote?

When asked about what employers could do to help them to switch off, two-fifths of professionals suggested ‘setting realistic deadlines’ and over a quarter (27%) said putting a limit on out-of-office contact.

Other strategies mentioned were boosting wellbeing incentives (16%) and encouraging regular breaks throughout the working day (16%).

Lucy comments: “Employers who verge on creating a ‘zombie workforce’ put employee productivity, engagement and satisfaction levels on the line. This could also directly lead to a rise in cases of absenteeism throughout their organisation.

“This issue must be addressed head on, by establishing a solid foundation of achievable deadlines, manageable workloads along with clear boundaries between work and personal time – for both those working from the office and at home. Once this groundwork is set, additional improvements like enhanced wellbeing incentives can be introduced.”

Business

Welsh Water slammed after thousands were left without water

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DWR CYMRU has been slammed by a councillor who warned people “could have died” after thousands were left without water.

Tens of thousands of residents across the county were left without water after a mains burst at a treatment plant in Dolgarrog last week.

Welsh Water said supplies were restored to homes and businesses on Monday morning.

The chairwoman of Conwy’s finance committee slammed Dwr Cymru during a meeting at the council’s Bodlondeb HQ on Monday.

Old Colwyn councillor Cheryl Carlisle thanked volunteers and council staff for pulling together before calling for a public inquiry into the crisis.

Security guards

Cllr Carlisle claimed those in poor health had been left without water and said security guards at water stations had turned people away with small children.

“I’d like to take the time to thank everyone that’s being involved in the crisis in Conwy over the last six days, the selfless volunteers, everyone that provided water and help to the elderly and vulnerable, and also the engineers for fixing the problem and our social care staff and the other staff who have helped keep our nursing homes going, our care homes, and (looked after) the most vulnerable,” she said.

“On a different note, there will need to be an inquiry, won’t there, into the crisis response from Dwr Cymru.

“You cannot fault the engineers, but the delays in basic organisation, like setting up the water stations.

“It was 48 hours in my particular community. Without the volunteers, it would have been very, very serious, indeed, for those with health conditions.”

She added: “The priority lists of Dwr Cymru did not work.

“There were people on it that were still undelivered (not had water delivered) as was last night [Sunday], cancer patients, dialysis patients. This is completely unacceptable.

“Security guards turned away members (of the public) with little children. That was absolutely unacceptable as well.

“I think this has brought out the very best in people and, in just a few, the very worst. There needs to be a clear disaster plan going forward.”

Cllr Carlisle then insisted an inquiry was needed after Cllr Goronwy Edwards suggested a review.

She added: “I think it needs to be something more than a review, given the seriousness.

“People could have died, those with (serious health conditions). I don’t think we should downplay anything until everyone has come through this intact.”

Conwy Council leader Cllr Charlie McCoubrey also thanked those councillors and members of the public “who had gone above and beyond to look after their communities”.

He added the authority was now in a recovery phase with some households still without water and some schools affected.

“Clearly, with any major incident, questions need to be asked about could this have been prevented, was the response adequate, and what happens in the future in terms of how we coordinate things and prevent incidents like that happening again?”

Cllr McCoubrey said he was working with Welsh Government to get answers from Dwr Cymru.

Report by Richard Evans, Local Democracy Reporter

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Business

Decision due on development of buildings at Trewern Farm

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A CALL to let a 950-herd north Pembrokeshire dairy farm keep a farm shed built without permission over a decade ago is expected to be approved later this month.

In an application recommended for conditional approval at Pembrokeshire Coast National Park’s development management committee meeting of January 29, Trewern Farms Ltd is seeking permission for the retention of the agricultural building and lay down area at Trewern Farm, Felindre Farchog.

The application is part of a wider complex planning history associated with the site.

A report for Park planners says: “Trewern Farm is operated as a zero grazing style dairy farm with 304 hectares located on two separate parcels of land, one at Trewern with the remainder being at Penpedwast, adjacent to Castell Henllys. The farm has a dairy herd of approximately 950 cows.

“Trewern Farm has expanded significantly over recent years with many of the buildings and structures on site having been erected without the prior benefit of planning permission, and having since been regularised through a combination of retrospective applications and certificates of lawfulness.

“The building subject of this application is believed to have been constructed in 2014. The site currently comprises an agricultural shed immediately adjoining another shed and is used for cubicle housing.

“A slurry lagoon, silage clamps and 12 of the newer agricultural buildings are now lawful as Certificates of Lawfulness were granted for these whilst the Authority was awaiting an Environmental Impact Assessment to be submitted by the applicants for the 2015 planning application to regularise the unauthorised buildings.

“However, this is the last of the outstanding agricultural buildings which are not lawful, and an enforcement notice was served in May 2018 requiring its removal. This notice was appealed in November 2019 and is currently being held in abeyance by the Planning Inspectorate.”

It says the building referred to in the application “is described as being designed to house cattle in a series of cubicles, and forms part of a longer set of buildings running along the southern section of the farming complex,” adding: “The livestock numbers are not proposed for increase as a result of this application but will be as secured [by a planning consent] restricted to no more than 960 milking cows with 1020 maximum excluding calves.”

Local community council Nevern has previously said it has “grave concerns” about the application, asking, amongst other things, how the 960 cattle limit will be policed and important nearby woodland will be protected.

The application was previously recommended for approval at the park’s December meeting, but was deferred as not all received documentation had been published on the national park’s planning website.

The application is now returning to the January meeting, again recommended for conditional approval.

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Business

Castell Howell launches new Food Show at Welsh International Culinary Championships

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CASTELL HOWELL has launched a new Food Show, showcasing the food trends and innovations that the hospitality industry can expect to see in 2025 and giving visitors a preview of its growing range of Welsh food and drink products. 

The new industry event is taking place alongside the 2025 Welsh International Culinary Championships (WICC) at the International Conference Centre in Newport from 20-22 January.

Castell Howell managing director Matt Lewis said: “The Castell Howell Food Show will be a new highlight in this three-day celebration of Welsh culinary excellence, hospitality skills, and innovation. As the largest wholesale supplier of Welsh Food & Drink, it gives us the opportunity to champion our excellent Welsh producers, to support hospitality customers in developing their businesses and, ultimately, to help our communities and local economies throughout Wales to thrive.

“Visitors will have the unique opportunity to engage directly with Castell Howell specialists representing every aspect of our business from insights into the latest trends, to discovering what’s in the pipeline for Welsh food and drink producers in 2025,” he said.

The Castell Howell Food Show will be a new annual event in the calendar at the start of the year, serving as a preview for its larger established trade shows, hosted at Parc y Scarlets in Llanelli and Parc Eirias in Conwy. 

The Welsh International Culinary Championships, organised by the Culinary Association of Wales, bring together the nation’s most talented craft chefs, butchers, and front-of-house professionals for three days of demanding competition. The 2025 WICC also hosts the Skills Competition Wales hospitality finals, showcasing the country’s top apprentices.

Deputy First Minister, with responsibility for Climate Change and Rural Affairs, Huw Irranca-Davies, said: 

“These two events promise to be a fantastic showcase for Wales’ food and drink industry. It’s an opportunity to celebrate Wales’ culinary excellence and the strength of our hospitality sector. Castell Howell plays an important role in supporting Welsh farmers, producers and the hospitality sector – and I wish them well with this new event.” 

Further information about the event is at foodshow.wales

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