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70% of UK workers are struggling to ‘switch off’ from work

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SEVENTY percent of UK professionals are struggling to ‘switch off’ from work, an issue which is leaving many unable to relax and even lose sleep over.

With the Government’s plans to double down on professionals’ ‘right to switch off’ deferred to their Next Steps to Make Work Pay document, new research from global talent solutions firm Robert Walters highlights that professionals are regularly finding their personal time interrupted by work-related emails, tasks or calls.

Lucy Bisset, Director of Robert Walters North comments: “Not being able to fully ‘switch off’ from work can result in a variety of negative side effects for professionals. From diminished concentration and motivation to their productivity and engagement levels dropping off.

“All professionals should feel able to relax and unwind outside of work – without the concern of having to pick up work-related tasks.”

According to the Robert Walters poll, 29% of professionals state that not being able to log-off properly from work has directly resulted in them losing sleep – whilst a quarter cite being unable to relax or reset themselves for the next day.

A further 35% of professionals have struggled with increased stress or anxiety because of this.

Lucy comments: “Missing out on hours of sleep, being unable to fully relax as well as experiencing increased stress or anxiety can pose a huge threat to professional’s ability to work, even carrying out regular tasks and activities. Not to mention, maintaining a satisfactory work-life balance.”

A key trigger of not being able to switch-off from work is the mounting pressure on professionals to be ‘always available’ – with 67% of workers across all professional services industries stating that this pressure has increased over the past 12 months.

76% admit to checking-in on work-related emails or calls when not in the office and a further fifth stating that their employer ‘frequently’ contacts them outside of office hours.

Lucy comments: “Over recent years the boom of workplace tech like Teams and Slack has meant that teams can be more easily tracked and contacted by their managers, whilst the rise of hybrid/remote working has caused professionals to literally bring work home with them.

“An ‘always online’ workplace culture contributes to the blurring of lines between office hours and personal time as well as an increasingly unrealistic expectation for greater availability. This is something that if left unchecked can rapidly lead to increased cases of burnout across workforces.”

Indeed, according to further research from Robert Walters’ Benefits Guide, 86% of UK companies have hybrid-working options, while a further 55% have the option of flexible working hours.

However, there is some variation between industries – for example, professionals working in financial services (93%) and technology (87%) are more likely to have hybrid-working options than engineering professionals (64%).

Whilst professionals in general management are 19% more likely to have flexible working hours than those in tax, legal and compliance (65% vs. 46%).

Lucy comments: “Professionals in traditionally on-site roles often have a clear boundary between work and personal life – being able to ‘clock off’ when they finish for the day.

“Something which becomes more blurred for those working from home. With many professionals who have a hybrid-working schedule literally bringing work home with them 2-3 days out of the week.”

What is the antidote?

When asked about what employers could do to help them to switch off, two-fifths of professionals suggested ‘setting realistic deadlines’ and over a quarter (27%) said putting a limit on out-of-office contact.

Other strategies mentioned were boosting wellbeing incentives (16%) and encouraging regular breaks throughout the working day (16%).

Lucy comments: “Employers who verge on creating a ‘zombie workforce’ put employee productivity, engagement and satisfaction levels on the line. This could also directly lead to a rise in cases of absenteeism throughout their organisation.

“This issue must be addressed head on, by establishing a solid foundation of achievable deadlines, manageable workloads along with clear boundaries between work and personal time – for both those working from the office and at home. Once this groundwork is set, additional improvements like enhanced wellbeing incentives can be introduced.”

Business

Holyhead closure: Storm damage could delay reopening until March

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HOLYHEAD port faces an extended closure following significant storm damage, with fears it may not reopen until March. The disruption has caused widespread consequences for trade, travel, and postal services across the Irish Sea.

The Terminal 3 berth, used by Irish Ferries, sustained extensive damage during Storm Darragh earlier this month. Drone footage revealed a ‘dolphin’ platform had fallen into the sea, exacerbating the situation and impacting the adjoining terminal used by Stena Line.

Currently, all sailings are suspended until January 15, though experts warn this date may be overly optimistic. Garrett Bridgeman, managing director of An Post, Ireland’s national postal service, said: “I don’t think January 15 looks like the date. If you look at the level of work that needs to be done and the safety checks required afterwards, February or March seems more realistic.”

Stena Line stated their priority remains resuming operations safely, while the Marine Accident Investigation Branch (MAIB) is conducting an inquiry into the incident. A spokesperson for MAIB confirmed inspectors are reviewing evidence to understand the circumstances that led to the damage.

The Welsh Government has implemented contingency plans, with additional sailings arranged from Wales and the Mersey area despite challenging weather conditions. Welsh Transport Minister Ken Skates said: “This is a challenge we have never faced before, but we’ll continue working with UK and Irish governments to support businesses and travellers.”

Increased pressure on Fishguard and Pembroke ports

Pembroke Port this week (Images: Martin Cavaney)

With Holyhead out of action, Pembrokeshire’s ports—Fishguard and Pembroke Dock—are facing increased pressure to handle additional sailings. Stena Line and Irish Ferries have already announced extra services from these ports to help ease the disruption.

Irish Ferries has confirmed it will launch a new service from Fishguard, while Pembroke Dock is also experiencing heightened activity with extra crossings scheduled. Passengers and freight operators are urged to check ferry company websites for the latest updates.

Cabinet Secretary for Transport and North Wales Ken Skates praised the efforts of ferry operators and local authorities in managing the surge in activity at Pembrokeshire’s ports. “Both Fishguard and Pembroke Dock are playing a crucial role in maintaining the flow of goods and passengers across the Irish Sea during this unprecedented disruption,” he said.

Local authorities and Transport for Wales are working to ensure traffic flows smoothly around these ports, with additional measures in place to minimise congestion and delays.

Meanwhile, the Irish Road Haulage Association (IRHA) has expressed growing frustration with the lack of clear communication from Holyhead Port authorities. IRHA President Ger Hyland said: “We need correct and true information with a definite timeline. The piecemeal updates have been unhelpful.”

Hyland highlighted the financial toll on hauliers, with some operators facing losses of up to €3,000 per vehicle weekly. He urged ferry companies to increase their efforts to ease the crisis and called on the Irish government to explore financial compensation for affected businesses.

The situation has been escalated to UK Prime Minister Keir Starmer, with calls for direct intervention to expedite repairs and alternative arrangements. Minister of State James Lawless, who met with haulage industry leaders, acknowledged the urgent need for clarity and support.

With Pembrokeshire ports now under increased strain, stakeholders are closely monitoring the situation, awaiting updates from Stena Line in mid-January.

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Business

Derelict Cilgerran house to be transformed into cafe

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PLANS by a village shop owner to convert a house “in a state of disrepair” to a café to “improve the variety of community facilities” locally have been given the go-ahead.

Mrs Morris, through agent Harries Planning Design Management, sought permission from Pembrokeshire County Council to convert The Old Post House, High Street, Cilgerran, currently a four-bed dwelling, to a ground floor café, along with a first-floor flat.

The application received five letters of support, saying it would provide local jobs, support the community, promote Welsh and local food, and provide a local community hub, with three letters of objection, raising concerns about parking and traffic, and potential odours from the premises.

A supporting statement, through the agent, said: “The proposed site is currently a dwellinghouse, in current need of modernisations and renovations throughout. The site is under the same ownership as the neighbouring village stores Siop Y Pentre,” saying the proposal “can be read as an extension to the existing Siop Y Pentre”.

“Siop Y Pentre is a thriving local community village shop which acts as a village hub. The shop provides local residents with day-to-day necessities, with a focus on local, sustainable and minimal waste products,” the statement says, adding the dwelling it seeks to convert “is in disrepair and in need of internal works to make suitable for modern living”.

It went on to say: “The proposed café seeks to retain its focus on local and seasonal produce with minimal waste and would provide a welcomed opportunity for socialising, especially during the daytime. The café will also seek to employ local staff retaining a community feel throughout. As such, the principle of the café adjacent to the existing village store is considered acceptable. The site seeks to encourage a sustainable community, with development of an appropriate scale and nature.

“Further to this, the location of the development is within the settlement boundary and seeks to fulfil a need for day-time socialising environments currently lacking within Cilgerran.”

The application was conditionally approved by county planners.

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Business

Ferry Terminal ‘extremely busy’ due to ongoing Holyhead closure

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PEMBROKE DOCK Ferry Terminal has been experiencing significant congestion today as ferry services remain under immense pressure following the closure of Holyhead Port earlier this month.

The disruption, caused by storm damage, has rerouted ferry traffic through Pembrokeshire, leading to long queues and crowded facilities at the terminal.

The Herald can confirm that it has been very busy today with cars, lorries, and foot passengers queuing in large numbers. Staff are working tirelessly to manage the influx, directing vehicles and assisting passengers as they prepare to board the heavily booked ferries.

A spokesperson for the Port of Milford Haven said: “We are working closely with ferry operators and local authorities to ensure traffic flows as smoothly as possible, but the sheer volume of vehicles is causing unavoidable delays.”

Travelers are being urged to arrive early for their sailings and to remain patient as the terminal operates at full capacity.

Both Stena Line and Irish Ferries have increased capacity on their Pembrokeshire routes, deploying larger vessels, including the Stena Adventurer and the MV James Joyce, to handle the surge in demand.

From our position at the terminal, our photographer has captured photos showing long lines of vehicles, groups of foot passengers carrying luggage, and port staff coordinating efforts to ease congestion.

Authorities are advising non-essential travelers to consider rescheduling their journeys where possible and to monitor updates from ferry operators closely.

(Photos: Martin Cavaney/Herald)

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