Crime
Wales hit hard by dating scams as romance fraud tops £400 million
Dyfed-Powys sees biggest rise in cases
PREDATORY dating scammers have cost the UK public more than £400 million in financial losses over the past five years, according to reports from Action Fraud.
Data compiled by Action Fraud Claims Advice—a private service separate from the national reporting centre—reveals that nearly 40,000 crime reports were submitted between January 2020 and December 2024. Wales featured prominently, with close to 1,900 reports originating from the country.
Dyfed-Powys sees sharpest rise in dating scams
Dyfed-Powys recorded 472 reports of romance fraud over five years, making it one of the most affected areas in Wales. The region saw 72 reports in 2020, a figure that surged to 118 the following year. Since then, cases have remained in the 90s, with 98 in 2022, 91 in 2023, and 93 in 2024.
The 29% increase in cases between 2020 and 2024 was the highest in Wales, ahead of South Wales, which saw a 24% rise in reports.
South Wales recorded 662 cases over five years—more than any other Welsh police force area. Reports fluctuated, with 120 in 2020, 145 in 2021, two consecutive years of 124 cases, and a rise to 149 in 2024.
North Wales followed closely behind, with 468 reports. Unlike other regions, 2023 was the worst year for romance fraud, with 108 reports—a sharp rise from 85 the year before.
Gwent Police received 291 reports over the five-year period. Numbers fluctuated, with 56 reports in 2020, rising to 68 in 2021, dropping to 47 in 2022, then climbing back to 65 in 2023 before falling to 55 in 2024. Gwent was one of only six UK regions where reports decreased compared to 2020.
Wales’ figures compared to the UK
Greater London saw the highest number of romance fraud reports, with 5,168 cases over five years. Other hotspots included:
- West Midlands (1,550 reports)
- Sussex (1,451 reports)
- Thames Valley (1,401 reports)
A total of 39 out of 48 police forces saw a rise of at least 10% in romance fraud cases between 2020 and 2024. Reports in Northern Ireland and Scotland increased by a third over the same period.
The UK-wide average per police region was 813 reports over five years, meaning all Welsh areas fell below the national average. However, excluding Greater London and cases with unknown origins (4,117 reports), the average was 651—just 11 fewer than South Wales’ 662 cases.
Victims losing over £10,000 on average
The financial impact of romance fraud is staggering, with total estimated losses exceeding £409 million.
In 2021, the highest number of reports (8,678) was recorded, with victims losing a combined £87,694,153—an average of £10,105 per person. While case numbers have since fluctuated, 2024 saw an increase, with 8,548 reports filed, marking a rise of 465 cases from the previous year and 708 from 2022.
Financial losses have also surged. In 2020, reported losses totalled £66,339,032, averaging £9,884 per case. By 2024, this had climbed to £92,215,871, with an average loss of £10,788 per victim—an increase of nearly 40% over five years.
Though scammers may target vulnerable individuals around Valentine’s Day, the data suggests romance fraud is a year-round threat. Reports between 14 February and 14 March only exceeded the monthly average once, in 2021, when complaints surged to nearly 27 per day.
Shocking figures reveal no one is safe
The data highlights that romance scams affect people across all demographics.
Of the 35,000 reports where gender was recorded, 51% of victims identified as female (17,956), while 49% were male (17,032).
Middle-aged individuals were the most frequent victims:
- 50-59-year-olds: 7,393 cases
- 40-49-year-olds: 6,445 cases
However, all age groups were represented, including 73 victims aged 90-99 and one victim over 100 years old.
Disturbingly, 53 victims were under the age of 10, and a further 1,472 were under 20. Experts warn that this is symptomatic of a growing epidemic of online child exploitation. The NSPCC reported in September that counselling requests for online grooming and sextortion have risen sharply.
“Romance fraud is a devastating crime”
Victim Support, an independent charity, emphasised the emotional damage inflicted by romance fraud.
Lisa Mills, Senior Fraud Manager at Victim Support, said: “Romance fraud is a devastating crime. For victims, it isn’t just about losing money. The psychological and emotional impact of being deceived by someone you trusted deeply can severely damage confidence and self-worth.
“Sadly, many victims feel too embarrassed to confide in friends or family, leaving them even more isolated.
“If you have been a victim, you are not to blame—fraudsters are skilled manipulators who deceive thousands each year. Get in touch with Victim Support for free, confidential help via our 24/7 Supportline (08 08 16 89 111) or live chat service.”
The UK government hopes new measures under the Online Safety Act 2023 will encourage tech firms to better protect users. Ofcom issued its first guidelines on tackling fraud in December, with fraud listed as a “priority” crime that social media and search platforms must actively work to prevent.
Where to get help
Victims of romance fraud can report cases to Action Fraud by visiting www.actionfraud.police.uk.
Action Fraud Claims Advice offers free support and fraud recovery assistance for victims seeking to reclaim lost funds.
Crime
Ex-Gwent police officer now living in Pembrokeshire cleared of corruption
A FORMER police officer from Pembrokeshire has been found not guilty of corruption following a trial at Cardiff Crown Court.
Luke Silver, aged 34, formerly of Gwent Police, had denied three charges relating to the improper use of police power or privilege. The allegations centred on claims that he made sexually inappropriate and unwanted comments to two women he encountered while on duty.
Jurors heard that one allegation involved remarks allegedly made to a woman during a police interview, while other claims related to similar conduct during separate encounters. Mr Silver denied all wrongdoing throughout the proceedings.
After hearing the evidence, a jury acquitted him of all charges.
Despite the verdict, Gwent Police confirmed that Mr Silver is no longer a serving officer. The force said he was dismissed in April following an accelerated misconduct hearing that dealt with matters separate from the criminal case.
Reporting restrictions had previously been imposed on the misconduct proceedings to prevent any potential prejudice to the criminal trial. Those restrictions were lifted following the conclusion of the court case.
The misconduct panel found that Mr Silver had breached standards of professional behaviour on two occasions, relating to honesty and integrity, and conduct likely to bring discredit on the police service.
As a result, he has been placed on the College of Policing barred list, preventing him from working for any police force in the future.
Assistant Chief Constable Nick McLain said Mr Silver was no longer employed by Gwent Police and stressed the force’s commitment to maintaining public trust.
He said the public rightly expects officers to uphold the highest standards of behaviour, adding that the force would continue to act decisively where conduct falls short.
Crime
Woman jailed for stealing £245,000 from Pembrokeshire charity
Trustee abused position of trust, leaving organisation facing closures, job losses and tax debt
A WOMAN who abused her position at a Pembrokeshire-based charity to steal almost a quarter of a million pounds has been jailed for four years.
Liza Haines, 54, defrauded Sazani Associates, a not-for-profit organisation based in Pembroke, of £245,410.63 over a five-year period.
The charity delivers education and sustainable development programmes in Europe and Africa, working with communities in poorer regions.
Swansea Crown Court heard that Haines was both a trustee and operations manager at the organisation, placing her in a senior and trusted role with extensive financial responsibilities.
Emily Bennett, prosecuting, told the court that Haines was responsible for payroll, pensions and VAT returns, giving her direct access to the charity’s bank accounts.
Between 2018 and 2023, she systematically diverted funds for her own use.
When the fraud was uncovered, the charity’s accounts were found to be empty, leaving it unable to pay staff. Directors were forced to take out personal loans to cover wages.
The court heard that the financial damage caused by Haines’ actions led to job losses, the closure of offices in Carmarthen and Zanzibar, and the cancellation of several projects. The organisation was also left owing £93,000 to HM Revenue and Customs.
Dr Ian Clegg, a retired university lecturer and director of Sazani Associates, read a victim impact statement to the court.
He said the directors had been left “shocked and bewildered” by the betrayal, adding that Haines had been trusted to play an important role within the organisation.
Dr Clegg told the court that the directors had received threatening letters from creditors, causing serious professional and personal distress.
“This was a calculated deception,” he said, adding that the situation had taken both a physical and mental toll on those involved in running the charity.
Haines, of Clos Cilsaig, Dafen, Llanelli, pleaded guilty to fraud.
The court heard that she has a previous conviction for theft by employee dating back to 2007, when she stole around £7,000 while working as an administrator at St Mark’s Court Care Home in Swansea. She was sentenced to nine months in prison, suspended for eighteen months.
That conviction was not disclosed when she applied for her role at Sazani Associates.
Dyfed Llion Thomas, representing Haines, said her guilty plea amounted to significant mitigation and told the court she had shown genuine remorse. The court was also told that she has an elderly mother.
Sentencing her, Judge Paul Hobson said she had been fully aware of the risks of her actions but had ignored them out of greed.
“This organisation was a labour of love for those who built it,” he said.
He added: “Your work life was a sham. You knew the financial harm you were causing. The consequences of what you did have been devastating. You are an habitually dishonest individual.”
Haines was sentenced to four years’ imprisonment.
A proceeds of crime hearing is due to take place on April 23 next year.
Crime
Emergency bags rolled out to support domestic abuse victims across Dyfed-Powys
Thirty packs provide immediate help for families fleeing dangerous situations
A NEW initiative aimed at supporting victims of domestic abuse has seen thirty emergency bags distributed for use across the Dyfed-Powys Police area.
The bags, which contain essential items including toiletries, non-perishable snacks and emergency supplies, are designed to offer immediate practical support to individuals and families forced to flee abusive situations, often with little or nothing.
The scheme forms part of the Police and Crime Commissioner’s wider commitment to improving outcomes for victims and is being delivered in partnership with Dyfed-Powys Police and Dal i Godi, the commissioned Independent Domestic Violence Adviser (IDVA) service.
Dal i Godi provides specialist support to victims at high risk of serious harm, including safety planning and advocacy through the criminal justice process.
Police and Crime Commissioner Dafydd Llywelyn said the initiative was already proving its value.
“This is an incredible initiative that I’m proud to support,” he said. “It provides meaningful help to those experiencing trauma and reflects our ongoing work to put victims first.
“Within just a few days of the bags being distributed to the Dal i Godi service, one was given to a victim fleeing a domestic abuse situation, along with a children’s pack to support their young family. That shows just how essential this support can be and how quickly it can make a difference.”
Detective Chief Inspector Llyr Williams, from the Dyfed-Powys Police Vulnerability Hub, said the emergency bags could provide a vital lifeline at critical moments.
“These emergency bags offer support at some of the most difficult moments in a person’s life,” he said.
“The contents provide immediate comfort, dignity and practical help for those leaving their homes in crisis. While simple, they represent an important first step towards safety and recovery.
“We are proud to be working with partners across the Dyfed-Powys area to ensure this support reaches people when they need it most.”
Anyone experiencing domestic abuse, or concerned about someone else, is encouraged to seek help. In an emergency, call 999.
Domestic abuse can also be reported online via Dyfed-Powys Police.
Support services available include Victim Support Dyfed-Powys, which offers free and confidential help to anyone affected by crime, whether or not it has been reported, and Dal i Godi, which provides specialist IDVA support for high-risk victims.
The Live Fear Free Helpline offers 24-hour support for those experiencing domestic abuse or sexual violence across Wales.
If you or someone you know is a victim of domestic abuse, please consider reporting it. If you are in danger or need support right away, please call 999.
You can report domestic abuse through the online crime reporting service here: Report domestic abuse | Dyfed-Powys Police.
Support is also available via the below support services:
Victim Support Dyfed-Powys
Free, independent support for anyone affected by crime in the Dyfed-Powys area, whether or not it has been reported to the police.
0300 123 2996
Dal i Godi (IDVA Service)
Specialist support for victims of domestic abuse at high risk, offering safety planning, emotional support, and advocacy with agencies such as police and courts.
01267 221194
Live Fear Free Helpline
24/7 support for anyone experiencing domestic abuse or sexual violence.
0808 80 10 800 | Text 07860 077333
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