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Welsh NHS crisis: RCN demands urgent action to end corridor care

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THE ROYAL COLLEGE OF NURSING in Wales has issued a stark warning to the Welsh Government, demanding urgent action to eradicate the growing crisis of corridor care. Patients across Wales are being treated in unsafe and undignified conditions due to a shortage of hospital beds, with many forced to wait for treatment in corridors, car parks, and even toilets. Nurses describe these conditions as “unsustainable,” with both patient safety and the nursing workforce at breaking point.

The latest report by RCN Wales, Ending Corridor Care in Wales, details shocking accounts of elderly patients left waiting for hours on chairs without access to life-saving equipment, pregnant women vomiting in hospital corridors, and patients collapsing in waiting rooms due to lack of appropriate care facilities. The report places blame squarely on the Welsh Government’s failure to invest in hospital capacity, the downgrading of emergency departments, and inadequate staffing levels in both hospitals and community care settings.

A failing system

The report highlights that corridor care is not limited to emergency departments but has also been reported in community hospitals, primary care, social care, mental health units, and even within the criminal justice system. Nurses warn that the situation is rapidly worsening, with overcrowded hospitals unable to cope with the rising demand.

RCN Wales outlines eight urgent recommendations for the Welsh Government to implement, including increasing weekend staffing to speed up discharges, restoring District Nurse numbers to 2010 levels, and investing in social care to ensure patients can transition out of hospitals when they are medically fit for discharge. The report also calls for the government to halt the reduction of hospital beds and review capacity across NHS Wales.

Helen Whyley, Executive Director of RCN Wales, said: “Nurses are facing immense challenges in maintaining high standards of patient care amidst the growing prevalence of corridor and chair care in hospitals. The RCN’s recent report starkly highlights the stories of nurses striving to provide quality care in these difficult conditions. Despite the lack of proper facilities and the strain of overcrowded hospitals, nurses continue to demonstrate remarkable dedication and resilience. They often work long hours under intense pressure, ensuring that patients receive the best possible care even when resources are stretched thin.”

The report details harrowing accounts from frontline nurses and patients. In one case, an elderly man who had suffered a stroke was left sitting in a waiting room chair for hours due to a lack of available beds. Another patient described sitting in a corridor for three days following a heart attack, with no access to a bed or proper facilities, only able to eat a single sandwich and a cup of tea over that period.

Welsh Government under fire

The Welsh Government’s handling of the crisis has come under sharp criticism from opposition politicians. The Welsh Conservatives are leading a debate in the Senedd today, calling on the Labour-led government to implement RCN Wales’s eight recommendations immediately.

Welsh Conservative Shadow Secretary for Health and Social Care, James Evans MS, accused the Welsh Government of presiding over a system in collapse, stating:

“Under the Welsh Labour Government, people in Welsh hospitals continue to be treated in unsafe, undignified, and unacceptable environments. On Labour’s watch, we’ve seen hospital beds axed, hospitals downgraded, and new ones promised but not delivered, and Emergency Department performance that is worse than elsewhere in Great Britain.”

Meanwhile, comments from former First Minister and current Finance Secretary Mark Drakeford have resurfaced, in which he stated that Wales has “too many hospitals and too many beds,” reinforcing concerns that bed shortages are a result of deliberate policy decisions rather than unforeseen demand.

A national scandal

The RCN report warns that the consequences of inaction could be dire, with patients continuing to suffer unnecessary pain, distress, and even premature deaths. It urges the Welsh Government to fully implement the Six Goals for Urgent and Emergency Care programme and to engage with all healthcare stakeholders to tackle the crisis head-on.

Despite previous commitments from the Welsh Government to limit corridor care to “exceptional circumstances,” the report reveals that overcrowding remains routine, with no clear timeline for resolving the issue. Nurses have also raised concerns about a workplace culture where they feel unable to report safety concerns without fear of repercussions.

The call for change

RCN Wales is urging the Welsh Government to act now to ensure patient safety and restore dignity to hospital care. The eight-point action plan proposed by the RCN includes:

  1. Establishing corridor care lasting over 24 hours as a “never event.”
  2. Creating a workplace culture where nursing staff feel safe raising concerns.
  3. Increasing senior clinical decision-makers on hospital wards over the weekend to enable timely discharges.
  4. Restoring District Nurse numbers to 2010 levels to support community-based care.
  5. Investing in social care to facilitate prompt hospital discharges.
  6. Halting the reduction of hospital beds and reviewing national capacity.
  7. Expanding the nursing workforce to deliver urgent and emergency care services effectively.
  8. Allowing NHS Wales to safely divert patients to neighbouring services when needed.

With patient safety, staff wellbeing, and the entire Welsh healthcare system hanging in the balance, the RCN’s demand for immediate action cannot be ignored. The Welsh Government now faces mounting pressure to respond – but for many patients already caught in the crisis, the question remains: will change come soon enough?

ENDS

Health

Resident doctors in Wales vote to accept new contract

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RESIDENT doctors across Wales have voted to accept a new contract, with 83% of those who took part in a referendum backing the agreement, according to BMA Cymru Wales.

The contract includes a four per cent additional investment in the resident doctor workforce and introduces a range of reforms aimed at improving training conditions, wellbeing and long-term workforce sustainability within NHS Wales. The BMA says the deal also supports progress towards pay restoration, which remains a central issue for doctors.

Key changes include new safeguards to limit the most fatiguing working patterns, measures intended to address medical unemployment and career progression concerns, and reforms to study budgets and study leave to improve access to training opportunities.

Negotiations between the BMA’s Welsh Resident Doctors Committee, NHS Wales Employers and the Welsh Government concluded earlier this year. Following a consultation period, a referendum of resident doctors and final-year medical students in Wales was held, resulting in a clear majority in favour of the proposals.

Welsh Resident Doctors Committee chair Dr Oba Babs Osibodu said the agreement marked a significant step forward for doctors working in Wales.

He said: “We’re proud to have negotiated this contract, which offers our colleagues and the future generation of doctors safer terms of service, fairer pay, and better prospects so that they can grow and develop their careers in Wales.

“This contract will help to retain the doctors already in training, and also attract more doctors to work in Wales, where they can offer their expertise and benefit patients.”

Dr Osibodu added that the BMA remains committed to achieving full pay restoration and acknowledged that challenges remain for some doctors.

“Whilst this contract sets the foundations for a brighter future for resident doctors in Wales, we recognise that there are still doctors who are struggling to develop their careers and secure permanent work,” he said. “We need to work with the Welsh Government and NHS employers to address training bottlenecks and underemployment.”

The Welsh Government has previously said it recognises the pressures facing resident doctors and the importance of improving recruitment and retention across NHS Wales, while also highlighting the need to balance pay agreements with wider NHS funding pressures and patient demand.

The new contract is expected to be phased in from August 2026. It will initially apply to doctors in foundation programmes, those in specialty training with unbanded rotas, and new starters, before being rolled out to all resident doctors across Wales.

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Health

NHS Wales spends more than £15.5m on agency radiographers as pressures grow

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NHS WALES has spent more than £15.5 million on agency radiography staff over the past five years, as mounting pressure on diagnostic imaging services raises concerns about long-term workforce sustainability.

Figures obtained by the Welsh Liberal Democrats through Freedom of Information requests show that spending on temporary radiographers almost doubled between 2020/21 and 2023/24, despite relatively low headline vacancy rates across Welsh health boards.

Radiographers carry out X-rays, CT, MRI and ultrasound scans, which are essential to emergency care, cancer diagnosis, trauma treatment and elective surgery. Delays or shortages in imaging services can have a knock-on effect across patient pathways, slowing diagnosis and treatment.

The data also highlights an ageing workforce. More than a quarter of radiographers in Wales are aged over 50, with more than one in ten aged 55 or above. In some health boards, a significantly higher proportion of staff are approaching retirement age, raising concerns that experienced radiographers could leave faster than they can be replaced.

Betsi Cadwaladr University Health Board recorded the highest agency spend, at more than £8.1m over the period covered by the FOI requests. Other health boards also reported growing reliance on temporary staff to maintain services, particularly where specialist skills are required.

While official vacancy figures remain comparatively low, professional bodies have previously warned that vacancy data does not always reflect pressure on services, as posts can be held open or covered through overtime and agency staff rather than filled permanently.

Diagnostic imaging demand has increased steadily in recent years, driven by an ageing population, advances in medical imaging technology, and rising referrals linked to cancer and long-term conditions.

Commenting on the findings, Welsh Liberal Democrat Leader Jane Dodds MS said:

“Radiographers are absolutely vital to the NHS. From diagnosing cancer to treating people in A&E, the vast majority of patient journeys depend on timely access to scans.

“These figures show a system increasingly relying on expensive agency staff while failing to plan properly for the future workforce. That is not fair on patients, and it is not fair on staff who are already under huge pressure.

“The Welsh Labour Government must take urgent action to improve recruitment and retention, support experienced staff to stay in the workforce for longer, and ensure NHS Wales has a sustainable radiography workforce fit for the future.”

The Welsh Government has previously said it is working with health boards to improve recruitment and retention across NHS Wales, including expanding training places and supporting flexible working arrangements to help retain experienced staff. Ministers have also pointed to record numbers of staff working in the NHS overall, while acknowledging ongoing challenges in hard-to-recruit specialties.

However, opposition parties and professional bodies continue to warn that without long-term workforce planning, reliance on agency staff could increase further, adding to costs and pressure on already stretched diagnostic services.

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Health

‘Children spending more time in digital worlds than the real one’

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CHILDREN are spending more time in digital worlds than the real one, the Senedd has heard, with excessive screen use shaping behaviour and health in ways society cannot ignore.

Labour’s John Griffiths expressed concerns about the impact of smartphones and online gaming on young people amid an “epidemic of screen use” in Wales.

Mr Griffiths titled the debate “Locked in, Bruh!” – “the state of playing a video game while oblivious to anything else” – on the suggestion of Tom, a teenager from Newport.

He raised research from the Centre for Social Justice, a thinktank, which estimates that up to 814,000 UK children aged three to five are already engaging with social media.

The Newport East Senedd Member told the chamber two-thirds of primary school pupils in Wales have their own smartphone by the age of 11.

Mr Griffiths said boys spend two hours more a day on online gaming while girls spend more time on social media and “reel scrolling” which has been linked to damaging self-esteem.

He told Senedd Members: “Boys are becoming more short-tempered and violent when exposed to violent video games and there is, rightly, much concern that children in more deprived families are particularly vulnerable.”

Mr Griffiths, who was first elected in 1999 and will stand down in 2026, said children aged five to 16 spend at least six hours a day looking at a screen. He added that for children, aged 11 to 14, that figure rises to nine hours a day.

He pointed to research showing more than 70% of young people in the UK do not undertake an hour of physical activity a day yet have at least six hours to spend looking at a screen.

He said: “Children are sat inside with a screen at the end of their nose and are not spending time outside enjoying their local communities or playing and interacting with friends.”

Mr Griffiths warned of increasing levels of obesity and rising numbers of young people reporting vision problems, with one in three children globally now short-sighted.

He told the Senedd: “As for the mental health and wider social impacts, anxiety and depression are increasingly linked to excessive screen use as is sleep disruption – with social media interfering with rest and emotional development.”

He raised a New Zealand study of more than 6,000 children that found a correlation between excessive screen time and below-average performance in literacy and numeracy. He warned children have increasingly shortened attention spans and an inability to concentrate.

Mr Griffiths shared the case of his constituent, Danielle, who said her son becomes more aggressive and snappier after a significant time gaming. Lucy, another constituent, explained how her children find the endless reels on social media addictive.

“Once they start scrolling, it’s hard to break that cycle,” the Senedd Member said. “And when she and her husband take the devices away, it often results in tantrums and tears.”

Mr Griffiths raised the example of countries such as Australia, France and Italy which have introduced strict age checks and bans on social media for under 16s.

He acknowledged such a policy would need to come from the UK Government because powers over internet services are not devolved. But he said Wales has the authority to introduce measures through education policy on, for example, smartphones in schools.

The Tories’ Sam Rowlands warned algorithms are having a “sickening” effect on teenagers who are eight times more likely to act on self-harm urges when exposed to such content. “TikTok users with eating disorders receive over 4,000% more toxic content,” he warned.

Responding to Wednesday’s (December 17) debate, Jane Hutt recognised how so-called doom scrolling can have a detrimental impact on young people.

Wales’ social justice secretary said: “We are living through profound change. Childhood today is shaped by technology in ways that were unimaginable a generation ago… For many young people, screens, smartphones and online gaming are part of everyday life.”

Jane Hutt, secretary for social justice, trefnydd and chief whip
Jane Hutt, secretary for social justice, trefnydd and chief whip
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