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Welsh NHS crisis: RCN demands urgent action to end corridor care

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THE ROYAL COLLEGE OF NURSING in Wales has issued a stark warning to the Welsh Government, demanding urgent action to eradicate the growing crisis of corridor care. Patients across Wales are being treated in unsafe and undignified conditions due to a shortage of hospital beds, with many forced to wait for treatment in corridors, car parks, and even toilets. Nurses describe these conditions as “unsustainable,” with both patient safety and the nursing workforce at breaking point.

The latest report by RCN Wales, Ending Corridor Care in Wales, details shocking accounts of elderly patients left waiting for hours on chairs without access to life-saving equipment, pregnant women vomiting in hospital corridors, and patients collapsing in waiting rooms due to lack of appropriate care facilities. The report places blame squarely on the Welsh Government’s failure to invest in hospital capacity, the downgrading of emergency departments, and inadequate staffing levels in both hospitals and community care settings.

A failing system

The report highlights that corridor care is not limited to emergency departments but has also been reported in community hospitals, primary care, social care, mental health units, and even within the criminal justice system. Nurses warn that the situation is rapidly worsening, with overcrowded hospitals unable to cope with the rising demand.

RCN Wales outlines eight urgent recommendations for the Welsh Government to implement, including increasing weekend staffing to speed up discharges, restoring District Nurse numbers to 2010 levels, and investing in social care to ensure patients can transition out of hospitals when they are medically fit for discharge. The report also calls for the government to halt the reduction of hospital beds and review capacity across NHS Wales.

Helen Whyley, Executive Director of RCN Wales, said: “Nurses are facing immense challenges in maintaining high standards of patient care amidst the growing prevalence of corridor and chair care in hospitals. The RCN’s recent report starkly highlights the stories of nurses striving to provide quality care in these difficult conditions. Despite the lack of proper facilities and the strain of overcrowded hospitals, nurses continue to demonstrate remarkable dedication and resilience. They often work long hours under intense pressure, ensuring that patients receive the best possible care even when resources are stretched thin.”

The report details harrowing accounts from frontline nurses and patients. In one case, an elderly man who had suffered a stroke was left sitting in a waiting room chair for hours due to a lack of available beds. Another patient described sitting in a corridor for three days following a heart attack, with no access to a bed or proper facilities, only able to eat a single sandwich and a cup of tea over that period.

Welsh Government under fire

The Welsh Government’s handling of the crisis has come under sharp criticism from opposition politicians. The Welsh Conservatives are leading a debate in the Senedd today, calling on the Labour-led government to implement RCN Wales’s eight recommendations immediately.

Welsh Conservative Shadow Secretary for Health and Social Care, James Evans MS, accused the Welsh Government of presiding over a system in collapse, stating:

“Under the Welsh Labour Government, people in Welsh hospitals continue to be treated in unsafe, undignified, and unacceptable environments. On Labour’s watch, we’ve seen hospital beds axed, hospitals downgraded, and new ones promised but not delivered, and Emergency Department performance that is worse than elsewhere in Great Britain.”

Meanwhile, comments from former First Minister and current Finance Secretary Mark Drakeford have resurfaced, in which he stated that Wales has “too many hospitals and too many beds,” reinforcing concerns that bed shortages are a result of deliberate policy decisions rather than unforeseen demand.

A national scandal

The RCN report warns that the consequences of inaction could be dire, with patients continuing to suffer unnecessary pain, distress, and even premature deaths. It urges the Welsh Government to fully implement the Six Goals for Urgent and Emergency Care programme and to engage with all healthcare stakeholders to tackle the crisis head-on.

Despite previous commitments from the Welsh Government to limit corridor care to “exceptional circumstances,” the report reveals that overcrowding remains routine, with no clear timeline for resolving the issue. Nurses have also raised concerns about a workplace culture where they feel unable to report safety concerns without fear of repercussions.

The call for change

RCN Wales is urging the Welsh Government to act now to ensure patient safety and restore dignity to hospital care. The eight-point action plan proposed by the RCN includes:

  1. Establishing corridor care lasting over 24 hours as a “never event.”
  2. Creating a workplace culture where nursing staff feel safe raising concerns.
  3. Increasing senior clinical decision-makers on hospital wards over the weekend to enable timely discharges.
  4. Restoring District Nurse numbers to 2010 levels to support community-based care.
  5. Investing in social care to facilitate prompt hospital discharges.
  6. Halting the reduction of hospital beds and reviewing national capacity.
  7. Expanding the nursing workforce to deliver urgent and emergency care services effectively.
  8. Allowing NHS Wales to safely divert patients to neighbouring services when needed.

With patient safety, staff wellbeing, and the entire Welsh healthcare system hanging in the balance, the RCN’s demand for immediate action cannot be ignored. The Welsh Government now faces mounting pressure to respond – but for many patients already caught in the crisis, the question remains: will change come soon enough?

ENDS

 

Health

Decision pending on adult mental health referral pathway

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HYWEL DDA University Health Board will decide next week whether to make changes to the GP referral pathway for routine adult mental health services permanent.

The decision will be taken at a public Board meeting on Thursday (Mar 26).

Board members will consider a proposal to formalise changes already introduced in Ceredigion and, if approved, roll out the revised pathway across Pembrokeshire and Carmarthenshire.

Since March 2025, adults in Ceredigion seeking routine mental health support have been advised by their GP to contact the NHS 111 Wales ‘Press 2’ service, rather than being referred directly to the county’s Community Mental Health Team.

The temporary change was introduced in response to ongoing staffing shortages. Health Board officials say the approach has helped maintain timely access to face-to-face assessments for those who need them, while directing initial contact through a single access point.

The 111 ‘Press 2’ service provides telephone assessments by local wellbeing practitioners, supervised by registered mental health nurses, offering advice, support and onward referrals where required.

At its November 2025 meeting, the Board agreed to extend the temporary pathway until the end of March 2026. A nine-week engagement exercise followed, running from December 8 to February 9, to gather feedback from patients, professionals and stakeholders on the potential long-term impact.

Andrew Carruthers, Chief Operating Officer at Hywel Dda University Health Board, said: “I would like to thank everyone who took the time to share their views and experiences.

“I would also like to thank West Wales Action for Mental Health for supporting engagement with patients, including those with lived experience, alongside GPs, primary care teams, mental health staff and third sector partners.

“Our priority is to ensure mental health services remain accessible, fair and sustainable. The temporary changes in Ceredigion have shown some positive benefits, and the feedback we have received from across the three counties will play an important role in shaping the Board’s decision.”

The Board will review all evidence and feedback before making a final decision on the future of the adult mental health referral pathway.

GPs will continue to refer patients with urgent or complex needs directly to community mental health teams where appropriate, and have access to a dedicated NHS 111 professional line for additional clinical advice.

Further details, including the full Board papers, are available here:
https://biphdd.gig.cymru/amdanom-ni/eich-bwrdd-iechyd/cyfarfodydd-y-bwrdd-2026/agenda-a-phapuraur-bwrdd-26-mawrth-2026/

The meeting will be streamed live from 9:30am on Thursday (Mar 26) via:
www.youtube.com/hywelddahealthboard1

 

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Health

Parents urged to check children’s vaccinations after meningitis cases

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Local pharmacy reports MenB vaccine shortage amid rising concern

PARENTS and carers across west Wales are being urged to check their children’s vaccination status following recent meningitis cases in the UK.

The warning comes as a local pharmacy has confirmed a shortage of the Meningitis B (MenB) vaccine, highlighting growing pressure on supplies.

Mendus Pharmacy said it currently has no availability of the vaccine due to what it described as a nationwide supply issue.

Mendus Pharmacy: No availability of the vaccine

In a statement, the pharmacy said: “We would like to inform our patients that, due to ongoing supply issues, we currently have no availability of the Meningitis B vaccine.

“Unfortunately, this is a nationwide shortage and all stock is currently unavailable.

“We understand this may be particularly concerning given the recent outbreak reported in Kent, and we completely appreciate the importance of timely vaccination.”

The pharmacy confirmed it is operating a waiting list and will contact patients once supplies return.

Health officials say keeping vaccinations up to date remains one of the most effective ways to prevent serious illness and reduce pressure on NHS services.

Dr Ardiana Gjini, Executive Director of Public Health at Hywel Dda University Health Board, urged parents to act.

She said: “Vaccination is one of the most effective ways we can protect children and young people from serious illness.

“Ensuring your child is fully vaccinated not only safeguards their health but also helps prevent the spread of infections within our communities.

“I strongly encourage all parents and carers to check their child’s vaccination status. If you are concerned that your child may have missed routine vaccinations, please speak to your GP.”

Meningococcal disease is a serious and potentially life-threatening infection that can lead to meningitis or septicaemia. While many people recover, some are left with long-term physical, neurological or psychological complications. Around one in ten cases can be fatal.

Although the disease can affect anyone, babies, young children, teenagers and young adults are at greatest risk.

In Wales, vaccines protecting against meningococcal strains A, B, C, W and Y are offered as part of the NHS immunisation programme. Infants receive the MenB vaccine, while teenagers are offered the MenACWY vaccine.

Latest figures from the Health Board show that uptake among 16-year-olds for the MenACWY vaccine stands at 76.4%, meaning a significant number of young people remain unprotected as they approach adulthood.

For younger children, uptake of the MenB vaccine is higher but still below the recommended 95% target. Around 92.8% of infants are vaccinated by their first birthday, rising slightly to 91.8% by their second.

Health officials say these figures reflect strong engagement from families and primary care teams but stress that continued vigilance is needed.

Families are being advised to check their child’s vaccination record with their GP or by contacting the Health Board directly. Parents should also ensure babies receive their scheduled MenB doses and that teenagers receive their MenACWY and 3-in-1 booster vaccines, which are currently being delivered in schools.

Parents are also urged to remain alert to the symptoms of meningitis and septicaemia and to seek urgent medical advice if they have concerns.

Further information on symptoms is available via NHS 111 Wales.

 

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Health

NHS ‘on brink of collapse’ during Covid as inquiry exposes failures

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Wales warned to act fast as damning report reveals staff trauma, delayed care and deadly gaps

THE UK’s healthcare system came perilously close to collapse during the Covid-19 pandemic, a major public inquiry has found, with Wales now facing pressure to act on urgent recommendations.

A landmark report published on Thursday (Mar 19) lays bare the scale of the crisis, concluding that hospitals across the UK – including in Wales – were pushed to “intolerable strain”, with some patients receiving lower levels of care and others left untreated altogether.

The findings come as First Minister Eluned Morgan welcomed the report and confirmed the Welsh Government will respond within six months.

Flawed response: Investigators identified serious failings in how the pandemic was handled

System “ill-prepared” for pandemic

The inquiry found the UK entered the pandemic in a weakened state, with staff shortages, too few hospital beds, and ageing infrastructure already placing pressure on services.

Healthcare systems “coped, but only just,” the report states, warning that collapse was only avoided due to the “almost superhuman efforts” of NHS staff.

Many workers suffered severe mental health impacts, with burnout and post-traumatic stress widespread across the workforce.

Patients died alone

Among the most distressing findings was the impact of strict hospital visiting rules.

Thousands of patients died without family by their side, while relatives were often forced to say goodbye over the phone or by text.

The report highlights how restrictions, though intended to save lives, caused lasting trauma for families across Wales and the UK.

Covid-19: Healthcare systems “coped, but only just,” the report states

Missed treatment and cancer delays

The inquiry also exposes the devastating knock-on effect on non-Covid care.

Planned operations were cancelled, screening programmes paused, and patients avoided hospitals out of fear – leading to delayed diagnoses and, in some cases, avoidable deaths.

Cancer treatment performance worsened, with late diagnoses contributing to increased mortality.

“Fundamental flaws” in response

Investigators identified serious failings in how the pandemic was handled, including:

  • Early guidance that underestimated airborne transmission
  • Shortages of PPE, leaving staff exposed
  • Poor communication with vulnerable patients
  • Inadequate planning for emergency and critical care capacity

These issues, the report says, put both patients and staff at greater risk.

Ambulances overwhelmed: The report warns future pandemics could see similar failures unless urgent reforms are made

NHS 111 and ambulances overwhelmed

Emergency systems also struggled to cope.

Demand for NHS 111 surged beyond capacity, while ambulance delays increased – even for life-threatening calls.

The report warns future pandemics could see similar failures unless urgent reforms are made.

Long Covid and hidden impact

The long-term effects of Covid are still being felt, with inconsistent care for Long Covid patients and ongoing uncertainty around treatment.

Meanwhile, millions of people who needed routine care remain affected by the backlog created during the pandemic.

Eluned Morgan: Acknowledged the significant impact on patients, staff and families

Welsh Government response

First Minister Eluned Morgan said the Welsh Government would respond “openly and constructively” to the findings.

She acknowledged the significant impact on patients, staff and families and confirmed Wales will address the inquiry’s recommendations within the required six-month timeframe.

Urgent warnings for the future

The inquiry makes ten key recommendations, including:

  • Expanding hospital and emergency capacity
  • Improving infection control guidance
  • Strengthening support for healthcare workers
  • Better data systems to identify vulnerable patients

It warns that without action, the NHS may not withstand the next pandemic.

“We may not be so lucky next time”

In one of the report’s starkest conclusions, Baroness Hallett warned that healthcare systems came dangerously close to failure.

If the crisis had lasted longer – or hit harder – the NHS could have collapsed entirely.

The message is clear: Wales and the UK must prepare now, or risk repeating the same mistakes.

 

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