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NRW criticised over ‘very little empathy’ on future of visitor centres

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A SENEDD Member criticised Natural Resources Wales for showing “very little empathy and understanding” about people’s concerns on the future of visitor centres.

Labour’s Carolyn Thomas voiced concerns about Natural Resources Wales’ (NRW) handling of plans for its Nant yr Arian, Coed y Brenin and Ynyslas visitor centres.

Ms Thomas said: “I feel like it’s not been handled very well, there was very little communication and empathy with people, the communities involved.”

Calling for better engagement, she pressed Huw Irranca-Davies as the Deputy First Minister appeared before the Senedd’s climate committee for scrutiny on March 27.

Ms Thomas chairs the Senedd’s petitions committee which received more than one petition on the topic – with the most popular signed by more than 13,000 people.

Labour MS Carolyn Thomas
Labour MS Carolyn Thomas

The north Walian said: “I was concerned as well about the understanding of Ynyslas … they were saying they are closing … the food and retail offer but it is actually a nature reserve.”

“They felt they struggled to get that across to NRW and when we questioned them, it felt like there was very little empathy and understanding it in that.”

Mr Irranca-Davies replied: “I’m sure NRW will be hearing this as well. I do, just to give you that reassurance, have regular discussions with NRW and we’ve raised this matter of effective communication on what is, and what is not, happening.

“In terms of Ynyslas … I think there is an understanding that the staff within Ynyslas have probably gone above and beyond actually what they are contracted to do, so they’ve also offered advice, signposting, nature advice and so on.

“But there is no intention whatsoever to withdraw from the nature conservancy aspects, the biodiversity aspects – the role that they’re doing out there in the landscape.”

Huw Irranca-Davies, Deputy First Minister and secretary for climate change and rural affairs
Huw Irranca-Davies, Deputy First Minister and secretary for climate change and rural affairs

Mr Irranca-Davies, a former MP who served in Gordon Brown’s government, said NRW has decided to step back from the food, catering and retail side to focus on core responsibilities.

“But I think your point is well made,” he said. “The communication and the openness with local people who are really concerned about … the future of nature sites and … staff.”

Labour’s Julie Morgan, herself a former minister, was similarly concerned.

She said: “I’d like to support what Carolyn has said … I’ve been approached from Ynyslas and there was a … feeling of no recognition of the actual work that they were doing….

“It just does seem an unsatisfactory situation.”

Labour MS Julie Morgan

Mr Irranca-Davies replied: “It is the catering and retail side that they’re stepping back from and I have to say, in the financial constraints they’re under, that’s probably the right thing to do: to focus on NRW’s core roles.

“But in doing so, the sensitivity of dealing with local communities and … existing staff members is what they have to navigate.

“I don’t envy the role that they’ve gone through, neither do I envy staff who have been in the midst of this, but I would just encourage … as I’ve said to NRW directly: to keep engaging with local communities and staff as they transition here.”

Wales’ environment secretary told the committee he was hopeful about the opportunity for others to step in and provide catering and retail.

“I know that’s one of the added-value pieces for visitors and local people,” he said. “But their focus on conservation, biodiversity and natural processes will continue regardless.”

Community

Special delivery of thanks as MP visits Haverfordwest sorting office

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Christmas cheer for posties working through the festive rush

A CHRISTMAS message of thanks was delivered in person this week as Preseli Pembrokeshire MP Henry Tufnell paid a visit to Royal Mail staff at Haverfordwest Sorting Office.

The MP met postal workers during one of the busiest periods of the year, praising staff for their hard work in ensuring cards, parcels and gifts reach homes across Pembrokeshire in the run-up to Christmas.

Mr Tufnell said postal workers were going “above and beyond” throughout the year, but particularly during the festive period when demand is at its highest and delivery rounds are often made in challenging weather conditions.

He described postal staff as “unsung heroes”, highlighting their role in keeping communities connected and helping families stay in touch at a time when it matters most.

Speaking after the visit, Mr Tufnell said: “Our posties play a vital role in our community, and at Christmas that importance is felt more than ever. They work incredibly hard to make sure gifts and cards from loved ones arrive safely and on time.”

Staff at the Haverfordwest site were pictured alongside the MP, with some embracing the festive spirit in Christmas jumpers and seasonal outfits while continuing their daily work.

The MP also extended his thanks to postal workers across the whole of Pembrokeshire, acknowledging the dedication required to keep services running smoothly during the seasonal rush.

Royal Mail experiences its highest parcel volumes in December, with thousands of additional items passing through local sorting offices each day as Christmas approaches.

Delivering Christmas cheer: Henry Tufnell MP with staff at Haverfordwest Sorting Office during a festive visit (Pic: Facebook).

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Charity

Haverfordwest businesswomen launch 2026 charity calendar.

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Bold fundraiser aims to boost breast cancer support and celebrate local female entrepreneurs

HAVERFORDWEST Business Women have launched their 2026 charity calendar, with 100% of profits from every sale being donated to breast cancer charities.

The calendar, revealed this week, features a striking and humorous design promoting body positivity while celebrating the women who run and shape businesses across the town. Organisers say the project has a two-fold purpose: to raise vital funds for breast cancer research and to highlight the diverse and growing range of female-led enterprises operating in Haverfordwest.

Each purchase will help fund life-saving research and provide essential support to those affected by breast cancer — a cause many within the group say is deeply personal to them.

A spokesperson for Haverfordwest Business Women said: “A huge thank you to all the fantastic ladies brave enough to ‘bare all’ for such an important charity. This project shows the strength, humour and solidarity of the incredible women involved.”

Calendars are available now from Victoria Book Shop and other local stockists in Haverfordwest, with all profits going directly to breast cancer charities.

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Community

End of the line for Intercity 125s as GWR retires Castle Class fleet

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Final services mark the end of an era for West Wales rail passengers

THE LAST remaining Intercity 125 High Speed Trains on the Great Western network will make their final scheduled journeys this Saturday (Dec 13), bringing to a close nearly 50 years of service on routes across Wales and the West Country.

Great Western Railway confirmed that its refurbished “Castle Class” sets – shortened HST formations powered by the iconic Class 43 locomotives – will be withdrawn from passenger use after this weekend. The trains, first introduced in 1976, were once the backbone of long-distance travel between West Wales and London Paddington, including the direct Milford Haven–Paddington service used by generations of students and commuters.

Although the Castle sets stopped operating long-distance routes in 2019, they continued to run regional services between Cardiff and Penzance, and were a familiar sight in Pembrokeshire during summer diagrams. Until a few years ago, it was still possible to see a 125 working into Pembroke Dock on weekend services.

To manage expected public interest, GWR will operate an additional farewell round-trip on Saturday, leaving Plymouth at 3.16pm, running to Penzance (calling only at Par), before returning at 5.32pm.

GWR said the trains will be replaced by its existing diesel fleet alongside 26 recommissioned Class 175s, which will roll out gradually during 2026.

The retirement brings a wave of nostalgia for many West Wales passengers who remember the era when a full-length 125 left Milford Haven each morning bound for London. The distinctive Valenta engine note, table seating, and early laptop users powering their machines from the staff hoover socket made the service part of local student life in the late 1990s and early 2000s.

Saturday’s farewell run will mark the final chapter for a train that transformed long-distance travel and, for nearly half a century, connected Pembrokeshire to the capital at high speed.

If you’d like, we can add a nostalgia breakout box revisiting the Milford Haven–Paddington days, the Red Dragon breakfast service, and the 125 summers on the Pembroke Dock branch.

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