Community
Excellent ratings for respite centre supporting children with disabilities
A PEMBROKESHIRE respite centre supporting children and young people with disabilities has been rated ‘excellent’ in all areas by Care Inspectorate Wales (CIW).
Following a recent inspection, Holly House in Haverfordwest achieved the top rating for wellbeing, care and support, environment, and leadership and management.
The result marks a significant turnaround for the service, which had previously been classed as a service of concern. CIW said the move to an excellent rating reflected sustained improvement driven by highly effective leadership focused on children’s safety and wellbeing.
In its report, CIW noted: “The Responsible Individual (RI) provides excellent strategic direction and demonstrates a clear commitment to continuous improvement, while the manager is skilled and proactive in maintaining high standards. Oversight of the service is robust and has driven significant improvements, resulting in positive outcomes for children’s wellbeing.”
Inspectors highlighted the choice, independence and opportunities offered to children who attend the centre, saying they are supported to feel safe, valued, and involved in decisions about their care. The report also praised strong relationships with families, with plans in place to build on this work and expand activities and community trips.
Feedback from families was described as highly positive, with all survey respondents rating care and support as excellent.
Pembrokeshire County Council’s Head of Children’s Services, Chris Frey-Davies said: “The Council is delighted to hear the outcome of the recent CIW inspection of Holly House. Achieving excellent ratings across all four themes is an incredible accomplishment and a true testament to the dedication and leadership within Holly House.
“As highlighted by CIW inspectors, to move from a position of significant concern to sustained excellence speaks volumes about the commitment to children’s safety and wellbeing at every level.”
Cabinet Member for Young People, Communities and the Well-being and Future Generations, Cllr Marc Tierney, congratulated the team and said the report underlined the importance of the service to local families.
“It is clear to see that the young people who attend Holly House really do benefit from the quality of care provided by our hardworking, dedicated team,” he said.
“I want to thank them for their role in supporting our young people, which also provides essential respite for local families from their caring responsibilities. This external report puts on record the high quality of this provision and underlines that our young people are at the heart of this vital service.”
Community
Rail upgrades to improve journeys on Whitland to Pembroke Dock line
Buses to replace trains for one week as engineers carry out track work and Tenby station accessibility improvements
PASSENGERS travelling on the railway between Whitland and Pembroke Dock will face temporary disruption later this month while major engineering works are carried out to improve the line and upgrade facilities at Tenby Station.
Network Rail has confirmed that buses will replace trains for one week from Monday, March 16, while essential work takes place across the route.
The railway between Whitland and Pembroke Dock will be closed from 11:00pm on Sunday (March 15) until 5:45am on Saturday (March 21), allowing engineers to safely complete a programme of track renewal and maintenance works.
The upgrades form part of Network Rail’s ongoing investment in the West Wales line, aimed at improving reliability while also delivering accessibility improvements for passengers using Tenby Station.
Track renewal and maintenance
During the closure, engineers will carry out track renewal work between Whitland and Narberth, alongside a range of maintenance tasks across the route.
Planned works include vegetation management, fencing repairs, level crossing maintenance, and inspections of earthworks and other railway infrastructure.
Network Rail says the work is designed to strengthen the long-term reliability and resilience of the railway for the communities and passengers who depend on the line.
Accessibility improvements at Tenby
At the same time, significant accessibility improvements will take place at Tenby Station through the UK Government’s Access for All programme.
The project will eventually deliver a fully accessible footbridge with lifts, making it easier for disabled passengers, those with reduced mobility, parents with pushchairs and travellers carrying luggage to move between platforms.
As part of the work, the existing footbridge will be demolished overnight on Saturday, March 14.
A temporary scaffold footbridge will then be installed the same weekend to ensure passengers can continue to access both platforms.
Further construction activity will take place between March 16 and March 21 while the railway line is closed.
Travel advice for passengers
During the engineering works, replacement buses will operate instead of trains between Whitland and Pembroke Dock.
Passengers are being urged to check their journeys in advance and allow extra time for travel.
The latest journey information is available on the National Rail website and through Transport for Wales’ website and mobile app.
Mark Dix, Lead Portfolio Manager at Network Rail Wales and Borders, said: “These track upgrades and supporting works are essential to maintaining a safe and reliable railway for passengers across West Wales, while the improvements at Tenby Station will make a real difference for passengers who rely on step-free access.
“We would like to thank passengers, residents and local businesses for their patience while we carry out this important work.”
Community
Crackwell Street in Tenby to remain closed to vehicles for another eight weeks
Structural concerns at privately owned property prompt extended traffic restriction
CRACKWELL STREET in Tenby is expected to remain closed to vehicles for approximately another eight weeks while work continues at a privately owned property overlooking the harbour.
Scaffolding has been erected along the building, with the closure originally introduced to allow the structure to be inspected and repaired safely.

Pembrokeshire County Council confirmed that the road closure was first communicated prior to a formal public notice being issued on Tuesday (Dec 3).
The council said the restriction applies only to vehicles, with pedestrian access continuing along the narrow harbour-side street.
In a statement to The Herald, a council spokesperson said the property is privately owned and that the authority is not directly involved in the structural works taking place.
The spokesperson said: “The property is privately owned and therefore questions relating to the structural issues and the work being undertaken should be addressed to the owner.”
However, council officers remain in contact with the owner while the road closure remains in place.

The council added that the restriction on vehicular access was extended from Sunday (Feb 23) for a further period of approximately eight weeks.
No formal safety notice or structural assessment has been issued by the council in relation to the building, and the authority said it is not aware of any impact on neighbouring properties.
Officials also confirmed that pedestrian access along Crackwell Street remains open despite the traffic restriction.
A council spokesperson added: “Council officers are in dialogue with the property owner as works continue relating to ongoing road closure requirements.
“The property owner and engineers are working to remove the scaffold at the earliest opportunity and allow the road to be re-opened to vehicles.”
Crackwell Street, which links Tenby’s harbour area with the town centre, is one of the town’s most distinctive streets, lined with colourful buildings overlooking the harbour below.
The closure has temporarily restricted vehicle access along the route while engineers continue work on the property.
Photos: Gareth Davies Photography Tenby
Business
The Town Crier Pub, Tenby, redevelopment plans approved
PLANS to expand the facilities offered by a Pembrokeshire seaside town pub, which was once a toyshop, have been approved by the national park despite concerns raised by the local civic society.
In an application to Pembrokeshire Coast National Park, The Old Town Crier Pub Ltd, through agent Argent Architects, sought permission for the installation of a retractable canopy to rear courtyard of The Town Crier Pub, 3-4 Upper Frog Street, Tenby.
A supporting statement said the scheme for the pub, in Tenby town centre, with a rear boundary on the town’s Grade-I-listed 13th century town wall, “makes a positive contribution to the site, adding an elegant structure, which remains sensitive to the host building and the historic town wall”.
The application added: “The proposals are limited to the private realm of the premises’ courtyard, and do not touch the town wall. The experience of the town wall from the public realm will remain unchanged. There is no perceived impact on the historic town wall arising from the proposals.”
The application was supported by Tenby Town Council, but Tenby Civic Society raised concerns about the potential impact on the nearby town walls.
It added: “We regret having to put these views as on balance the modern scheme built on this site has a lot of virtues, one of which has been to open up views and appreciation of the inside of the Town walls to the public as customers.
“The application presents no justification for the impact on the inside of the town walls, and the proposal would in our view diminish the significance and appreciation of the inside of the town walls.”
An officer report recommending approval noted the concerns, pointing out the civic society was not a statutory consultee.
It added: “Whilst in very close proximity to the town walls, the proposed canopy is not readily visible from the public realm, the existing courtyard connecting to the highway only via a pedestrian door, this offering limited views into the site. In terms of overall impact on the special qualities of the National Park, the proposal is considered acceptable.”
The Upper Frog Street site of the Town Crier was formerly the Clarice Toys toy and novelty shop, and is called the Town Crier in tribute to the late John ‘Yobbler’ Thomas, a former proprietor of the shop and a former town crier of Tenby.
John Thomas served as Tenby’s town crier for more than 30 years, and was responsible for bringing four national crier contests to Tenby.
John and wife Caroline, who would become a councillor and serve as mayor in the town, set up Clarice Toys in Tenby’s Upper Frog Street after their marriage in 1961, with the business being later run by their son and daughter, Ian and Kerri.
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