Business
Councils ‘must improve’ to help local businesses
DESPITE recent changes to local government, many businesspeople feel that their regional authority does not understand their
firm or industry, according to results of a survey by the Chartered Institute of Management Accountants (CIMA).
The report, Transformation and Transparency: Managing local government performance* conducted in association with the American Institute of CPAs, found that half (48 per cent) of UK business leaders feel their local government doesn’t understand their needs, while three-fifths (60 per cent) do not consider that recent local government transformation has made life better for their firm. Less than two-fifths (38 per cent) feel that their regional authority is committed to working in partnership with local business.
Charles Tilley FCMA, CGMA, Chief Executive, CIMA, said: “Businesses are important stakeholders for local governments – but the two do not always see eye to eye. However, the report’s findings are clear in highlighting what needs to be done: local governments should ensure that their finance functions are as strong as possible so they can collaborate with the private sector in a clear and functional way.”
The report argues that to deliver sustainable public services and respond to business needs, local governments must address four key areas, dubbed “the four Ts”:
- Transformation of public services
- Technology structure – data and IT must be used intelligently
- Transparency
- Talent retention and development – ensuring key skill sets are put to best use
To underpin all four Ts, an organisation needs a strong finance function that can lead in capturing and communicating relevant data, analysis and insight to ensure services are delivered to a good standard.
The report also highlights how essential transparency is to local government’s ability to meet companies’ basic needs. Although 70% of local governments believe they operate with high levels of transparency, 31% admit struggling to manage data and share insight, leading to 57% of business respondents feeling they are not seeing any benefits of increased transparency efforts.
Charles Tilley FCMA, CGMA, Chief Executive, CIMA told The Herald: “It has become routine to respond to constrained budgets by cutting costs but, this strategy alone does not promote sustainable improvement. Instead, an approach centred on transformation, technology, transparency and talent retention is vital for local government excellence and essential to providing value for taxpayers’ money. Local governments should also aim to continually improve levels of transparency as this builds trust and is good for business and public engagement.
“In order to repair the disconnect local governments have to change the way they view their finance function, they must be viewed not merely as administrators but, as expert partners. Each local government should concentrate on sourcing the best staff, galvanizing its finance teams and using them as ambassadors to bridge the gap between business and government as it is these professionals who speak the language of business.”
Business
Wolfscastle Country Hotel crowned Wales’ best boutique wedding venue
THE Wolfscastle Country Hotel and Spa has been named Wales’ Best Boutique Wedding Venue for 2024 at the prestigious Welsh National Wedding Awards.
The ceremony, held on Sunday (Nov 10) at Swansea’s Brangwyn Hall, welcomed more than 600 guests for its 13th annual celebration. Thousands of votes were cast by brides, grooms, and supporters to determine the winners from over 300 shortlisted nominees.
Double victory
The Wolfscastle Country Hotel and Spa not only won the regional title for west Wales but also secured the national accolade for the second time in three years.
Known for its glamorous reception spaces and elegant ceremony room, the hotel offers a comprehensive bridal package. This includes wedding accommodation and a private spa experience featuring a hot tub, sauna, and various treatments.
Celebrating success
Taking to social media, the hotel expressed gratitude to its guests and staff for their role in achieving this prestigious honour.
Hotel owner Andy Stirling said:
“We’re very proud to have been nominated and voted winners in both our local and national categories.
“I have the pleasure of seeing how tirelessly Lowri, and my wife Mandy Stirling, our wedding coordinators, work on every wedding to tailor the experience to suit the couples we have joining us.
“We pride ourselves on offering exquisite in-house catering provided by head chef Seb, head pastry chef Adama, and our excellent kitchen team, backed up by first-class table service from our highly experienced waiting staff.
“I am overwhelmingly grateful for the support of our guests and couples who have wedded with us in helping achieve this award.
“I know that myself and the team all look forward to hosting many more phenomenal weddings in the future.”
Welsh National Wedding Awards
The awards celebrate the best wedding venues and services across Wales, with attendees from all regions of the country.
Business
Upgrades completed at Port of Milford Haven’s simulator suite
UPGRADES have been completed to state-of-the-art equipment within the Port of Milford Haven’s navigation simulator suite at Milford Waterfront enabling marine professionals to receive bespoke specialist training. The virtual reality simulation system can safely replicate a range of scenarios that seafarers may experience in real world situations such as extreme weather conditions, emergency situations and escort tug work.
The upgrades provided by Netherlands-based company MARIN contain the latest hardware in terms of processing power and graphics, as well as upgrades to MARIN’s ‘Dolphin’ software, increasing the capability to create scenarios. These are complemented with new 4k visuals on 75” screens which increase the depth and field of vision, adding to the realism.
Recently, a training day was led by Training Pilot Captain Mark Johnson, assisted by ex-Pilot Andy Hillier, involving members of the Svitzer team as well as Pilots Matt Roberts and Ian Coombes. As part of the scenario, they were faced with a loss of engine power and steering along with worsening weather and sea conditions. The Pilots had to communicate with Svitzer in order to successfully instruct them on how to tow and direct a drifting tanker. While scenarios like these are uncommon within port operations, it is important to rehearse procedures that would be implemented if they are required and enhances participants’ skill sets.
Marine Pilot and Simulator Instructor, Captain Ewan McNicoll, said “This simulator suite has future proofed our training capabilities, both internally for Pilots and marine staff, but also externally for clients wishing to use the facility, be it for training purposes or research and development. We can create any type of scenario with any type of ship, ranging from practicing ship handling manoeuvres to emergency situations, it really is game changing! Working with our partners at MARIN has been a complete success and I am very proud of our new facility.”
For more information about training at the navigation simulation suite please contact the Port of Milford Haven at [email protected] or 01646 696100.
Business
Thousands of homes in rural Wales gain from faster 4G boost
RURAL Wales is seeing a major upgrade in mobile connectivity, with faster 4G now live in several areas. Seven locations across North, South West, and West Wales are benefitting from new 4G mast upgrades funded by the UK Government’s Shared Rural Network (SRN), aimed at closing the digital gap between rural and urban areas.
The upgrades, which went live on Thursday (Nov 14), bring improved 4G coverage to communities including Bontddu, Llanelltyd, Llanarmon Dyffryn Ceiriog, Penmaenpool, Tabor, Snowdonia National Park, and Bontgoch. Local businesses, emergency services, and residents are expected to benefit from faster internet access, which supports daily communication, business opportunities, and economic growth.
Technology Secretary Peter Kyle said: “Fast, reliable connectivity is essential for modern life and should be available from Cardiff to the remotest parts of Wales. Today’s upgrades bring us closer to making this a reality.”
SUPPORTING DIGITAL INCLUSION
As part of the rollout, Peter Kyle and Telecoms Minister Sir Chris Bryant visited Ebbw Vale to discuss digital inclusion with charity and industry leaders. They met with representatives at BGfm, a digital inclusion hub in Blaenau Gwent, to learn about how connectivity impacts daily life in Welsh communities.
Telecoms Minister Bryant said: “We are working tirelessly to make sure rural communities aren’t left behind online.
“These upgrades mean businesses can now operate without connectivity limitations, 999 services are better equipped to respond, and residents and tourists can stay connected across the Welsh countryside.”
ADDRESSING CONNECTIVITY GAPS
An estimated 1.5 million homes across the UK remain without internet access, limiting people’s ability to access essential services such as banking and healthcare. In addition to the SRN upgrades, the Chancellor has allocated over £500 million in next year’s budget for digital infrastructure expansion, targeting these underserved areas.
Welsh Secretary Jo Stevens highlighted the importance of this investment, particularly for rural Wales, where fast, reliable internet can be transformative.
“Connectivity is critical for day-to-day life in rural areas – from supporting local businesses to ensuring emergency services are just a call away,” Stevens said.
The upgraded masts, previously limited to EE customers and emergency 999 calls, now serve a wider user base, bringing essential internet access to more people without requiring new infrastructure.
Ben Roome, CEO of Digital Mobile Spectrum Limited, said: “With the activation of five new SRN sites, Wales is seeing the tangible benefits of the Shared Rural Network, bringing crucial connectivity to rural communities.”
GOVERNMENT INVESTMENT IN REMOTE WALES
The improvements come alongside a £170 million agreement with Openreach to provide gigabit-capable broadband to 70,000 remote Welsh properties, helping future-proof digital access in even the most isolated locations.
The latest upgrades mark another step in the Government’s mission to improve mobile coverage and close the connectivity gap across Wales, creating opportunities and supporting economic growth across rural communities.
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N Davies
March 10, 2015 at 9:56 am
It is interesting to see that Mr Tilley recommends ‘sourcing the best staff’ but does not give any clues to the conundrum as to how, other than at Cabinet level, any council in Wales would be able to pay the premium rate for these people – the public sector has to compete with the private sector and in the current climate of austerity, it is hard enough to keep these people in Wales, let alone channel them to the public sector – especially if salary level is an important criterion (and why wouldn’t it be?)