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Business

Councils ‘must improve’ to help local businesses

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DESPITE recent changes to local government, many businesspeople feel that their regional authority does not understand their

Charles Tilley FCMA, CGMA, Chief Executive, CIMA

Charles Tilley FCMA, CGMA, Chief Executive, CIMA

firm or industry, according to results of a survey by the Chartered Institute of Management Accountants (CIMA).

The report, Transformation and Transparency: Managing local government performance* conducted in association with the American Institute of CPAs, found that half (48 per cent) of UK business leaders feel their local government doesn’t understand their needs, while three-fifths (60 per cent) do not consider that recent local government transformation has made life better for their firm. Less than two-fifths (38 per cent) feel that their regional authority is committed to working in partnership with local business.

Charles Tilley FCMA, CGMA, Chief Executive, CIMA, said: “Businesses are important stakeholders for local governments – but the two do not always see eye to eye. However, the report’s findings are clear in highlighting what needs to be done: local governments should ensure that their finance functions are as strong as possible so they can collaborate with the private sector in a clear and functional way.”

The report argues that to deliver sustainable public services and respond to business needs, local governments must address four key areas, dubbed “the four Ts”:

  • Transformation of public services
  • Technology structure – data and IT must be used intelligently
  • Transparency
  • Talent retention and development – ensuring key skill sets are put to best use

To underpin all four Ts, an organisation needs a strong finance function that can lead in capturing and communicating relevant data, analysis and insight to ensure services are delivered to a good standard.

The report also highlights how essential transparency is to local government’s ability to meet companies’ basic needs. Although 70% of local governments believe they operate with high levels of transparency, 31% admit struggling to manage data and share insight, leading to 57% of business respondents feeling they are not seeing any benefits of increased transparency efforts.

Charles Tilley FCMA, CGMA, Chief Executive, CIMA told The Herald: “It has become routine to respond to constrained budgets by cutting costs but, this strategy alone does not promote sustainable improvement. Instead, an approach centred on transformation, technology, transparency and talent retention is vital for local government excellence and essential to providing value for taxpayers’ money. Local governments should also aim to continually improve levels of transparency as this builds trust and is good for business and public engagement.

“In order to repair the disconnect local governments have to change the way they view their finance function, they must be viewed not merely as administrators but, as expert partners. Each local government should concentrate on sourcing the best staff, galvanizing its finance teams and using them as ambassadors to bridge the gap between business and government as it is these professionals who speak the language of business.”

 

3 Comments

3 Comments

  1. N Davies

    March 10, 2015 at 9:56 am

    It is interesting to see that Mr Tilley recommends ‘sourcing the best staff’ but does not give any clues to the conundrum as to how, other than at Cabinet level, any council in Wales would be able to pay the premium rate for these people – the public sector has to compete with the private sector and in the current climate of austerity, it is hard enough to keep these people in Wales, let alone channel them to the public sector – especially if salary level is an important criterion (and why wouldn’t it be?)

  2. larry archer

    October 8, 2025 at 8:37 am

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    January 28, 2026 at 8:02 pm

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Business

Tax deadline for self-employed and landlords as digital system goes live in April

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Quarterly online reporting to become mandatory for higher earners under HMRC shake-up

MORE than 860,000 sole traders and landlords across the UK are being urged to prepare now for major changes to the way they report tax, with new digital rules coming into force in just two months.

From April 6, thousands of self-employed workers and property landlords earning over £50,000 a year will be required to keep digital records and submit quarterly income updates to HM Revenue & Customs under the Government’s Making Tax Digital scheme.

The changes form part of a wider overhaul designed to modernise the tax system and reduce errors.

Instead of submitting figures once a year, those affected will use approved software to record income and expenses throughout the year and send short quarterly summaries to HMRC. Officials stress these are not extra tax returns, but updates intended to spread the workload and avoid the usual January rush.

Free and paid software options are available, with the system automatically generating the figures needed for submission.

At the end of the tax year, users will still file a Self Assessment return, but most of the information will already be stored digitally.

Craig Ogilvie, HMRC’s Director of Making Tax Digital, said the move should make tax reporting simpler.

He said: “With two months to go until MTD for Income Tax launches, now is the time to act. The system is straightforward and helps reduce errors. Thousands have already tested it successfully.

“Spreading your tax admin throughout the year means avoiding that last-minute scramble to complete a tax return every January.”

More than 12,000 quarterly updates have already been submitted during a voluntary trial.

Phased rollout

The new rules will be introduced gradually:

• From April 2026 – those earning £50,000 or more
• From April 2027 – those earning £30,000 or more
• From April 2028 – those earning £20,000 or more

To ease the transition, HMRC says it will not issue penalty points for late quarterly submissions during the first 12 months.

After that, a points system will apply, with a £200 fine only triggered once four late submissions are reached.

Anyone unable to use digital tools for genuine reasons can apply for an exemption.

Tax agents and accountants are advising clients to prepare early to avoid last-minute problems.

Further guidance, webinars and sign-up details are available via GOV.UK.

 

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Business

Bid to convert office space into chocolate factory, salon and laundrette

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A CALL for the retrospective conversion of office space previously connected to a Pembrokeshire car hire business to a chocolate factory, a beauty salon and a laundrette has been submitted to county planners

In an application to Pembrokeshire County Council, Mr M Williams, through agent Preseli Planning Ltd, sought retrospective permission for the subdivision of an office on land off Scotchwell Cottage, Cartlett, Haverfordwest into three units forming a chocolate manufacturing, a beauty salon, and a launderette, along with associated works.

A supporting statement said planning history at the site saw a 2018 application for the refurbishment of an existing office building and a change of use from oil depot offices to a hire car office and car/van storage yard, approved back in 2019.

For the chocolate manufacturing by ‘Pembrokeshire Chocolate company,’ as part of the latest scheme it said: “The operation comprises of manufacturing of handmade bespoke flavoured chocolate bars. Historically there was an element of counter sales but this has now ceased. The business sales comprise of online orders and the delivery of produce to local stockist. There are no counter sales from the premises.”

It said the beauty salon “offers treatments, nail services and hairdressing,” operating “on an appointment only basis, with the hairdresser element also offering a mobile service”. It said the third unit of the building functions as a commercial laundrette and ironing services known as ‘West Coast Laundry,’ which “predominantly provides services to holiday cottages, hotels and care homes”.

The statement added: “Beyond the unchanged access the site has parking provision for at least 12 vehicles and a turning area. The building now forms three units which employ two persons per unit. The 12 parking spaces, therefore, provide sufficient provision for staff.

“In terms of visiting members of the public the beauty salon operates on an appointment only basis and based on its small scale can only accommodate two customers at any one time. Therefore, ample parking provision exists to visitors.

“With regard to the chocolate manufacturing and commercial laundrette service these enterprises do not attract visitors but do attract the dropping off laundry and delivery of associated inputs. Drop off and collections associated with the laundry services tend to fall in line with holiday accommodation changeover days, for example Tuesday drop off and collections on the Thursday.

“With regard to the chocolate manufacturing ingredients are delivered by couriers and movements associated with this is also estimated at 10 vehicular movements per week.”

The application will be considered by county planners at a later date.

 

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Business

First Minister criticised after ‘Netflix’ comment on struggling high streets

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Government announces 15% support package but campaigners say costs still crushing hospitality

PUBS, cafés and restaurants across Wales will receive extra business rates relief — but ministers are facing criticism after comments suggesting people staying home watching Netflix are partly to blame for struggling high streets.

The Welsh Government has announced a 15% business rates discount for around 4,400 hospitality businesses in 2026-27, backed by up to £8 million in funding.

Announcing the package, Welsh Government Finance Secretary Mark Drakeford said: “Pubs, restaurants, cafés, bars, and live music venues are at the heart of communities across Wales. We know they are facing real pressures, from rising costs to changing consumer habits.

“This additional support will help around 4,400 businesses as they adapt to these challenges.”

The announcement came hours after Eluned Morgan suggested in Senedd discussions that changing lifestyles — including more time spent at home on streaming services — were contributing to falling footfall in town centres.

The remarks prompted political backlash.

Leader of the Welsh Liberal Democrats, Jane Dodds, said: “People are not willingly choosing Netflix over the high street. They are being forced indoors because prices keep rising and wages are not.

“Blaming people for staying at home is an insult to business owners who are working longer hours just to survive.”

Industry groups say the problem runs deeper than consumer behaviour.

The Campaign for Real Ale (CAMRA) welcomed the discount but warned it would not prevent closures.

Chris Charters, CAMRA Wales director, said: “15% off for a year is only the start. It won’t fix the unfair business rates system our pubs are being crushed by.

“Welsh publicans need a permanent solution, or doors will continue to close.”

Across Pembrokeshire, traders have repeatedly told The Herald that rising energy bills, wage pressures and rates — rather than a lack of willingness to go out — are keeping customers away.

Several town centres have seen growing numbers of empty units over the past year, with independent shops and hospitality venues reporting reduced footfall outside the main tourist season.

While ministers say the relief balances support with tight public finances, business groups are calling for wider and longer-term reform.

Further debate on rates changes is expected later this year.

 

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