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Citizens Advice to expose scammers’ tactics

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cabCOLD CALLS, high-pressure sales tactics and automated voicemails asking for people’s details are just some of the tricks scammers are using to rob people of their hard earned money, says Citizens Advice Pembrokeshire and Pembrokeshire County Council’s Trading Standards Team.

The organisations are launching Scams Awareness Month on July 1 to help stop people falling prey to scams by following a three-step rule – get advice, report it, and tell others about it.

Fraud victims pay a heavy price, losing billions of pounds every year. Scams targeting people by phone or post alone cost people in the UK an estimated UK £5 billion each year.

Citizens Advice Pembrokeshire and the Pembrokeshire Trading Standards Team are inviting Milford Haven locals to join a free event giving people the skills to stop scams in their tracks.

The information stand in Milford Haven library on the July 6 at 10am will help show people how to spot a scam. People will learn the tell-tale signs of fraud, from being made an offer that’s too good to be true, to being rushed into signing on the dotted line.

Informing the authorities and warning others is the only sure fire way of stopping scams, but people can be hesitant to even tell their friends and family.

Citizens Advice Pembrokeshire and Pembrokeshire Trading Standards will also show how speaking up about a scam is key to getting them closed down, and how to go about reporting suspected fraud to the authorities.

Vicki Skeats, Chief Executive of Citizens Advice Pembrokeshire said:

“Scams come in a variety of guises and we see new ones emerging all the time.

“However, there are common hallmarks to every scam and we’re keen to show people what to look out for so they don’t fall prey to a fraudster.

“Reporting suspicious offers and incidents of fraud is vital to getting scams closed down. If you think you’ve been contacted by a con artist or have been the victim of scam, seek advice and report it to the authorities.”

Dyfed-Powys Police and Crime Commissioner Dafydd Llywelyn said:

“I applaud Citizens Advice and Trading Standards for planning Scams Awareness Month.

“People need to be ready, willing and able to spot scams – and this activity will help.

“I encourage consumers to take action by reporting suspicious activity.”

Jane Gale, fair trading inspector from Pembrokeshire Trading Standards said:

“Scams are more common than most people realise and every day we hear from people who have lost money to a con-artist.

“Some scams are one-offs that persuade you to part with a lump sum, while others go after your personal details so they can access your money or copy your identity.

“We’re asking people to help us tackle scams in Milford Haven by getting to know the common signs, warning others, and reporting incidents to us so we can investigate.”

To attend the event, come to Milford Haven library between 10am and 1pm on Wednesday July 6.

What to do if you have been scammed

Get advice and report it to Trading Standards through your local Citizens Advice or through the Citizens Advice consumer service on 03454 04 05 06.

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News

Amber weather warning as ‘danger to life’ rain set to hit Pembrokeshire

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Dyfed-Powys Police and council teams prepare as Monday deluge expected

COMMUNITIES across Pembrokeshire are being urged to brace for severe weather after the Met Office issued an amber “danger to life” warning for heavy rain, covering the county from 4:00am to 9:00pm on Monday (Dec 15).

Up to 80mm of rain is expected widely, with 100mm possible on higher ground in north Pembrokeshire and the Preseli foothills. With rivers already running high following weeks of persistent wet weather, Natural Resources Wales says there is a heightened risk of flooding in low-lying areas, including parts of Haverfordwest, Remington Bridge, Merlin’s Bridge, Tenby, Neyland and along the Western Cleddau.

Travel disruption likely

The Met Office warns that fast-flowing or deep floodwater could pose a danger to life, with road flooding likely on key Pembrokeshire routes such as the A40, A487 and A478. Bus and rail services may face disruption.

Dyfed-Powys Police said officers would be monitoring known flood hotspots throughout Monday and urged drivers to avoid non-essential travel during the worst of the downpours.

A police spokesperson said: “Please plan ahead. Do not risk driving through floodwater. Conditions may change very quickly.”

Yellow warnings already in place

A yellow rain warning is active for southwest Wales from midnight tonight (Sun 14 Dec). A separate yellow warning for mid and north Wales began this afternoon.

Pembrokeshire County Council said its highways and emergency planning teams are on standby, with extra staff monitoring river gauges and drainage across the county. Sandbags are available where required.

Residents urged to prepare

Natural Resources Wales is advising residents in flood-prone areas to take precautions today, including:

  • Checking local flood alerts
  • Moving valuables upstairs where possible
  • Securing outdoor items against strong winds
  • Checking on vulnerable neighbours

The Herald understands that emergency services expect the heaviest rainfall between 6:00am and 3:00pm on Monday, with further unsettled weather forecast later in the week.

More updates to follow

This is a developing story. The Pembrokeshire Herald will bring live updates as information comes in from the Met Office, NRW, PCC and emergency services.

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Health

Major investment confirmed for GP services in Wales

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Government unveils £41m boost, but practices warn pressures remain acute

MORE than £41m in extra funding will go into general practice in Wales this year following a new agreement between the Welsh Government, NHS Wales and GP leaders. Ministers say the deal provides stability at a time of rising demand — but the settlement comes against a backdrop of sustained pressures, recruitment challenges and concerns over patient access.

The package includes a 4% uplift to the General Medical Services (GMS) contract for 2025-26, in line with independent DDRB pay recommendations, and a guaranteed 5.8% recurrent uplift from 2026-27. The Welsh Government says the multi-year commitment will allow practices to plan ahead, modernise systems and strengthen community-based services.

Health Secretary Jeremy Miles said the investment showed an “unwavering commitment” to general practice, adding: “The 4% pay uplift ensures fair recognition for GPs and practice staff who work tirelessly to deliver care for communities across our country. Multi-year funding gives practices the confidence to invest in the transformation primary care needs.”

However, the announcement comes at a time when many Welsh practices continue to report severe workforce pressures, rising demand, and longstanding challenges in recruiting new partners. GP numbers have fallen over the past decade, with some practices handing back contracts or operating list closures because of unsustainable workloads. Patient satisfaction with access has also declined, according to the latest Welsh GP Patient Survey.

What the deal includes

The settlement for 2025-26 comprises £37.9m of new investment and £4m in re-invested capacity funding, with the key elements including:

  • A 1.77% uplift in expenses, intended to help practices manage inflationary pressures in energy, staffing and running costs.
  • A recurrent £20m stabilisation fund to support practices facing immediate operational pressures and to prepare for wider reform under the incoming Sustainable Farming Scheme model for health.
  • An increased partnership premium, aimed at retaining experienced GPs and encouraging new partners into a model that some say has become less attractive due to financial and regulatory risk.
  • A full review of the GMS allocation formula — the first in more than 20 years — which determines how funding is distributed between practices. Some rural and deprived communities have long argued the current system does not reflect the complexity of local health needs.

Wider context

General practice remains the foundation of the NHS, accounting for around 90% of patient contacts, yet it receives a proportionally small share of the overall health budget compared with hospital services. Both the Welsh NHS Confederation and GPC Wales have repeatedly warned that without sustained investment, primary care risks being unable to meet increasing demand from ageing populations and rising chronic illness.

The Welsh Government’s own “community-by-design” programme relies on shifting more care closer to home, reducing pressure on emergency departments and supporting earlier intervention. For that to be achieved, GP leaders say investment needs to be matched with workforce expansion, improved digital systems, and clear strategies to retain experienced clinicians.

Working groups will now be set up to examine access standards, diabetes prevention and new service models.

Mr Miles said he was pleased that GPs would be “actively contributing to creating innovative care models that enhance access, improve outcomes and deliver care locally.”

GP representatives broadly welcomed the deal but have stressed that it is only one step in addressing the scale of challenge across primary care.

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Community

Narbelles WI support Food Bank with festive donation

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Group marks December meeting with charity collection and Christmas celebrations

NARBELLES WI rounded off the year with a festive December meeting featuring a bring-and-share buffet, party games and a Secret Santa gift exchange.

Members also used the occasion to support families in need across the county, collecting food items and presenting a £120 cheque to Ann Watling from Pembrokeshire Food Bank. The donation represents the proceeds of the group’s bucket collection during Narberth Civic Week 2024.

A spokesperson for the WI said the group was delighted to finish the year “with fun, friendship and a chance to give something back to the community.”

(Photo: Narbelles WI members presenting the cheque to Ann Watling, Pembrokeshire Food Bank.)

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