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Chief Constable looks back over four years as a volunteer officer

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WHEN Mark Collins put on his volunteer police uniform for the first time in 1987, he could never have guessed that 29 years later he would be walking through the doors of Dyfed-Powys Police headquarters as the chief constable.

Mr Collins has worked his way up the ranks from a PC to the chief constable, but his policing career actually began as an unpaid officer volunteering his time to the force he now leads.

As the force celebrates National Volunteers Week, Mr Collins looks back over the four years he spent in the Special Constabulary and reveals what the police service gains from its team of volunteer officers.

Inspired in part by conversations with local officers in the Carmarthenshire village he grew up in, and partly from watching dramatic incidents unfold on TV series The Bill, Mr Collins was keen to join the police service as a teenager.

He decided firstly to enrol as a Special Constable so he could gain an insight into the role of a PC, and to find out if it was the right career for him.

“I thought I wanted to be a police officer, but not being from a policing background I wanted to find out what it was really like first,” he said.

“It was great to get in and see how the police worked – the roles and responsibilities of an officer, and the variety of things they dealt with. Having joined as a Special, it made me more hungry to join as a regular officer.”

After completing his initial training, Mr Collins went out on his first patrol shift as a Special Constable, supported by a regular officer.

“I spent my first shift travelling around north Carmarthen with Rhian Thomas, a rural officer, going to a number of calls,” he said.

“One memory that stands out is when we visited an elderly lady just outside Carmarthen. We dealt with some problems she had, and it turned out that she was a lady in her own right. We must have made an impact because she then invited us to a garden party.

“Knowing that you have helped someone is hugely rewarding, and as a Special it meant a lot to receive that invitation.”

A milestone for all officers is making their first arrest, and Mr Collins remembers his clearly. He was called to a report of a theft from a supermarket in Carmarthen, and arrested the culprit on the spot.

But he admits he was feeling a mixture of emotions as he put his training into practice.

“I was excited, but also nervous and anxious,” he said. “Was I going to get it right? Was I going to present the evidence to the custody sergeant correctly? It was a big deal, and something I definitely didn’t want to get wrong.”

Considering the perception of Specials, Mr Collins said a lot had changed over the years, with people’s attitudes towards volunteer officers becoming more positive, and more opportunities being opened up to volunteer officers.

Specials at Dyfed-Powys Police have worked on a mental health triage team, established the Specials on horseback scheme, and piloted a joint response unit with the Wales Ambulance Service over the Christmas period when demand increases on both services.

“If I’m honest, the training for Specials in the 80s wasn’t that good, and the support wasn’t that good,” Mr Collins said. “Regulars used to call them hobby bobbies back in the day, and they would only attend fetes and carnivals. You would occasionally get to walk the beat, but you didn’t have all the kit and equipment that we have now.

“We have moved on so much. We have a rank structure within the Special Constabulary, Specials are on the frontline with the same powers as fully warranted officers; they are better equipped; they carry out stop searches and warrants; and play an important part in policing operations.

“We recognise the specialist skills people can bring in from other jobs and the qualities they can bring to the force without needing to join as regular officers.”

Specials must be aged over 18, and must commit to a minimum of 16 hours each month to the force. While Mr Collins accepts that for many it is a way in to the police service, he would like to see more people apply with the aim of becoming ‘career Specials’ – those who are happy to continue as volunteers alongside their day-to-day roles.

“I would like people to see it as a way of supporting their communities, rather than as part of an aspiration to join the police service,” he said.

“It is a chance to do something different. There is so much reality TV, things like 24 Hours in Police Custody and Police Interceptors, and people are drawn in by the cut and thrust of policing – the fast response, blue lights flashing side of things.

“But policing isn’t all about that – there are the 2am patrols, traumatic incidents like attending sudden deaths or collisions, breaking the news that loved ones have passed away. Specials get the chance to dip into all that without giving up their day jobs.”

“For me, volunteering as a Special was the start of my policing career.

“Putting on your uniform for the first time is quite something, and it was a proud moment for both me and my family. And while I joined with aspirations of becoming a regular officer and a detective, never did I think when I walked through the doors of headquarters for the first time that I would walk back in 29 years later as the chief constable.”

Education

South Hook delivers vital safety lessons to Pembrokeshire children

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PEMBROKESHIRE’S CRUCIAL CREW event returned earlier this month, delivering essential safety lessons to year six pupils from across the county.

Now in its 31st year, Wales’ longest-running Crucial Crew programme hosted nearly 1,300 children from 44 schools at Scolton Manor Park’s Barn – the event’s first time at this venue. The initiative, organised by Pembrokeshire County Council’s Road Safety Team, is supported by South Hook LNG Terminal.

Since its inception in 1993, more than 40,000 Pembrokeshire schoolchildren have taken part in the interactive workshops designed to teach critical safety skills. Aimed at year six pupils, the programme continues to play a key role in preparing children for a safer future as they transition to secondary school.

Covering a wide range of everyday scenarios, the workshops provide guidance on water, fire, road, and rail safety, as well as school bus evacuation, electrical hazards, internet safety, and handling dogs. The programme also addresses serious topics such as domestic violence. Through these hands-on scenarios, children develop practical knowledge that can stay with them for life.

Hamad Al Samra, General Manager of South Hook LNG Terminal, expressed pride in supporting the initiative: “Having backed Crucial Crew for the past fifteen years, we are incredibly proud to continue our involvement in a programme that teaches our children such diverse and valuable safety skills. Our thanks to all the dedicated individuals from various agencies who make this event possible.”

Cllr Rhys Sinnett, Cabinet Member for Residents’ Services, echoed this sentiment: “Pembrokeshire County Council is proud to be a partner in this fantastic scheme, supporting our young people to be safer now and in the future. We are grateful for the commitment of everyone involved in delivering Crucial Crew.”

This year’s event featured contributions from key organisations, including:

  • Pembrokeshire Domestic Abuse Services
  • Road Safety and School Transport teams
  • National Grid and Network Rail
  • Welsh Ambulance Service
  • Dyfed Powys Police
  • Mid and West Wales Fire Service
  • John Burns Foundation
  • HM Coastguard and the RNLI

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Charity

Pembrokeshire Agricultural Society donate £1,400 to all-Wales charity

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WALES AIR AMBULANCE has continued to benefit from being the chosen charity of Pembrokeshire Agricultural Society’s president Adam Thorne.

Throughout the year the society has come together to raise much-needed funds for the Wales Air Ambulance.

Adam chose the Wales Air Ambulance Charity because of how valuable the service is to the rural and farming community in West Wales.

Following a successful harvest festival service and pre-Pembrokeshire County Show service, donations were made towards the charity of £1,400.

Wales Air Ambulance is consultant-led, taking hospital-standard treatments to the patient and, if required, transferring them directly to the most appropriate hospital for their illness or injury. For the patient, this can mean hours saved when compared to standard care and is proven to greatly improve survival and early recovery. 

This advanced critical care includes the ability to administer anaesthesia, deliver blood transfusions and conduct minor operations, all at the scene of an incident. 

As a pan-Wales service, its dedicated crews, regardless of where they are based, will travel the length and breadth of the country to deliver emergency lifesaving care. 

The Wales Air Ambulance needs to raise £11.2 million every ensure to keep its helicopters in the air and its rapid response vehicles on the road.

Pembrokeshire Agricultural Society’s fundraising journey will continue, with a carol concert on 16 December and a luncheon in February.

Mike May, the Charity’s Regional Fundraising Manager for West Wales said: “Firstly a huge thank you to President Adam Thorne for picking our Charity as Pembrokeshire Agricultural Society’s Charity of the Year. Thank you to everyone who has helped to raise the funds and will continue to assist with fundraising events for Pembrokeshire Agricultural Society. 

“The Charity relies on donations, like these to be able to continue to provide our lifesaving service for the people of Wales. We hope the up and coming concert and luncheon is just as successful as their previous fundraisers.”

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Business

Millin Brook Luxury Dog Boarding wins three top industry awards

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MILLIN BROOK Luxury Dog Boarding, a family-run business in Wiston, has received three major industry awards this year, cementing its place as a leader in pet care services.

The first accolade came in September when the business was named Business Service of the Year at the PetQuip Awards. Co-owner Sian Smith said: “We are absolutely thrilled to have been awarded Business Service of the Year. We put our heart and soul into providing the highest possible level of service to our wonderful clients, and it’s great to have this recognised by industry experts.”

THE UK’S BEST

On November 7, Millin Brook was crowned Best Kennels in the UK at the Pet Industry Federation (PIF) Awards. These awards, which celebrate excellence across the pet care sector, saw Millin Brook score highly in customer satisfaction.

Nigel Baker, CEO of the Pet Industry Federation, said:

“Millin Brook particularly impressed the judges. They scored very highly on their customer satisfaction scores.”

Co-owner Dave Smith added: “This is the biggest accolade we can receive in the pet industry, and we are so very proud.”

A LONDON CELEBRATION

The year was rounded off on November 21, when Millin Brook won the Kennel and Home Boarding category at the Dog Friendly Awards, held at the Kennel Club in Mayfair, London.

Mrs Smith reflected on the occasion, saying: “It is such a beautiful venue and full of history. Following the award ceremony, we were treated to a fabulous spread of afternoon tea. One of the highlights was meeting Ted, the dog from Gone Fishing. We finished the day with a tour around the Kennel Club museum and enjoyed a few celebration drinks.”

These three awards highlight Millin Brook’s commitment to providing outstanding pet care and confirm its status as a standout name in the UK pet industry.

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