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Allied Healthcare to ‘minimise disruption’ as it looks to sell and transfer services

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ALLIED HEALTHCARE, who provide care services across Pembrokeshire, is exploring a range of options which include ‘the sale or transition of care and support services’, the Herald can reveal.

An employee from the troubled firm, who wished to stay anonymous, has shown the Herald a letter which has been sent to all employees this afternoon (Nov 16).

In the letter, the company says that the firm is looking to ‘minimise disruption to continuity of care’.

They go on to add that ‘our absolute priority will be to maintain continuity of care for our service-users and minimise disruption to you, our employees’.

In a letter to the employees, Narinder Singh, the Chief Executive Officer of the company, said: “As you know, early last week, CQC Market Oversight – the Regulator that monitors large social care providers in England – issued what is known as a Stage 6 Notification to our Local Authority customers in England. This type of notification is intended to inform Commissioners that a Company is at risk and therefore Local Authorities or CCGs should consider making plans to ensure continuity of care.

“Unfortunately, I am writing to you today to inform you that, because of the impact of the Stage 6 notification on our business, and because the upcoming winter period is when ensuring continuity of care is most challenging, we have taken the decision to actively explore a range of options in order to minimise disruption to continuity of care.

“This will include the sale or transition of care and support services on a regional or contract-by-contract basis to alternative providers best placed to deliver care at a local level. This process will be conducted in close cooperation with all our customers.”

The letter goes on to reassure employees that they are ‘likely’ to be transferred to a new provider.

“It is our intention to transfer all of our Contracts to other providers.  This will mean that you are likely to transfer out to a new provider. When arranging the transition of our services to alternative providers, our absolute priority will be to maintain continuity of care for our service-users and minimise disruption to you, our employees.

“We will continue to trade safely while this transition process is underway and, during this period, there will be no changes to the terms of employment, salary or benefits of our employees. To reiterate, this means that you will continue to be employed by the Company and receive pay and benefits while the transition of our care services is arranged.

“I understand that this news will come as a surprise to you and may be unsettling. Please be assured that we will continue to do all we can to support you throughout this period and will respond to any concerns or questions you have throughout the process.

“On behalf of the Executive team and myself, I would like to offer our most sincere thanks for the continued support and efforts you have shown to the business during this very difficult time. We continue to remain committed to supporting you, our employees and Allied.”

A spokesperson for Allied Healthcare said: “The Stage 6 notification has negatively impacted Allied Healthcare, leading a number of customers to transfer care services to alternative providers, and disrupting staff retention and recruitment.

“These developments have intensified the impact of the challenging environment within which we operate and come immediately prior to the Christmas period, when pressures on care providers are at their highest. This has also meant that we have had to re-evaluate our long-term business plan.

“We are therefore actively exploring a range of options in order to minimise disruption to continuity of care, including the sale or transition of care and support services on a regional or contract-by-contract basis to alternative providers best placed to deliver care at a local level. Such sales or transitions will involve the transfer of staff. This process will be conducted in close cooperation with our customers.

“We continue to trade safely while this process is underway. RBS as our existing lender has agreed to extend our current credit line by up to three weeks beyond 30 November, enabling us to deliver safe continuity of care whilst we explore and implement these options.

“We will work closely with the CQC and all commissioners of care to ensure that there is minimal disruption to the care that we provide across the UK whilst this transition takes place. Continuity of care is our number one priority.”

Pembrokeshire County Council said it would like to reassure Allied Healthcare service users and their families that it has robust contingency plans in place ‘to ensure the continuity of care for customers of Allied Healthcare’

“Those plans will now be implemented”, a spokesman said.

In a statement, the Authority added: “County Council officers and staff at Allied Healthcare will continue to work closely with each other and with health colleagues and the Welsh Government to
ensure that continuity of care is maintained through this challenging time.

“We will continue to keep service users and their families briefed as the situation unfolds.
If customers do have any concerns over the weekend, they are advised to contact Allied Healthcare.”

 

Local Government

Calls grow for independent investigation into Manorbier school closure

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Councillor alleges misleading figures, inadequate insurance and poor treatment of staff

CALLS for an independent investigation into the controversial closure of Manorbier Church in Wales VC School are gathering pace ahead of a full council meeting next week.

Local member Cllr Phil Kidney has submitted a Notice of Motion calling for a full and impartial inquiry into the way Pembrokeshire County Council handled the closure process.

Protests have taken place outside County Hall over the future of the school

The proposed investigation would examine the length of time taken, alleged broken promises, insurance arrangements and the involvement of the council’s Human Resources department.

Cllr Kidney says the review should be carried out by someone who is not employed by the authority and should have the power to recommend disciplinary action where appropriate.

He said: “A full impartial review should hopefully stop another school being treated so appallingly.”

Questions are being raised about the length of time taken, alleged broken promises, insurance arrangements

The call has now been backed by Milford Haven Hakin Reform councillor Scott Thorley, who launched a strongly worded attack on the authority’s handling of the school.

Writing on Facebook, Cllr Thorley said: “The council’s treatment of this school is shocking. Misleading figures, manufactured pupil numbers, totally inadequate insurance and the worst thing was the treatment of the staff.”

The claims have not yet been independently established, but they add to growing pressure on the council to explain how the school’s closure was handled and why the fire-damaged building was not fully reinstated.

Manorbier School and the adjoining schoolhouse were severely damaged by fire in October 2022, with pupils subsequently moved to a temporary “school from school” at Jameston Village Hall.

Although campaigners had hoped the original school would be rebuilt, councillors later backed a statutory process to discontinue it.

The proposal attracted strong opposition, with more than 1,500 people signing a petition calling for the school to be rebuilt and more than 90 per cent of consultation respondents opposing closure.

At a special meeting on June 15, councillors voted by 30 votes to 23, with four abstentions, to proceed with the final steps towards closure.

Pembrokeshire County Councillors recently backed a proposal to close the school

The Diocese of St Davids also opposed the decision and warned that legal action, including judicial review, could follow.

Questions remain over the insurance cover in place at the time of the fire, the true cost of rebuilding or closing the school, disputed pupil and surplus-place figures, and the treatment of staff during the process.

Cllr Paul Miller

Pembrokeshire County Council has previously said the Leader has asked the Governance and Audit Committee to review the authority’s insurance position.

Cllr Kidney is also seeking an apology from Cllr Paul Miller, the council’s deputy leader and Cabinet Member for Education.

He has asked whether Cllr Miller will apologise to staff and parents for comments made at the June meeting, including claims that children would receive a better education at St Florence and that Manorbier pupils were being taught in one room.

Cllr Kidney described those comments as factually wrong and insulting to staff who had worked to maintain education standards after the fire.

Both the motion for an investigation and the request for an apology are due to be considered when full council meets on Thursday (Jul 16).

 

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Local Government

Memorial bench unveiled in honour of former councillor Mike Stoddart

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AN EMOTIONAL gathering was held at Hubberston and Hakin Community Centre as family, friends and volunteers came together to remember the late Mike Stoddart last week.

Members of Mike’s family joined Community Centre trustees and volunteers to commemorate a memorial bench installed in the centre’s Memorial Garden.

Mike, affectionately known as “Old Grumpy”, died on January 4, 2026, aged 85.

Alongside his many years of service as the county councillor for Hakin, Mike was also a dedicated trustee of the Community Centre and worked tirelessly on behalf of local residents.

The inscription on the bench describes it as “a place to sit and remember” and recognises Mike’s contribution as a centre trustee.

The Community Centre said it had been an emotional but special evening and thanked everyone who attended to pay tribute.

Similar memorials are also being planned to honour the late Eric Harries and John Morgan, recognising their own service and contribution to the community.

 

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Community

Fire service issues safety warning as extreme heat raises wildfire risk

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MID AND WEST WALES FIRE AND RESCUE SERVICE is urging residents and visitors to take extra care as extreme heat and prolonged dry conditions increase the risk of wildfires and water-related emergencies.

The warning follows the issuing of a red extreme heat alert for parts of Wales, with exceptionally high temperatures forecast and emergency services preparing for added pressure in the days ahead.

Fire chiefs say the hot, dry weather has left grassland and vegetation particularly vulnerable, meaning even a small spark could develop into a fast-moving countryside fire.

Aled Griffiths, Head of Community Safety for Mid and West Wales Fire and Rescue Service, said: “With very high temperatures forecast across Wales this week, it’s important that we all take extra care to stay safe and reduce avoidable risks.

“We want everyone to enjoy the sunshine, but these conditions can increase the likelihood of incidents, including fires and water-related emergencies.

“Small actions can make a big difference, whether that’s using barbecues safely, disposing of smoking materials responsibly or taking extra care around open water.”

Barbecue and outdoor fire safety

Anyone using a barbecue is being advised to place it on a flat, non-combustible surface, well away from buildings, fences, dry grass and shrubs.

Barbecues should never be left unattended and must be completely extinguished and allowed to cool before ashes are disposed of.

The public is also being asked not to light campfires or other open fires, particularly in rural areas where dry vegetation can allow flames to spread rapidly.

Cigarettes, matches and glass bottles should never be discarded in the countryside.

The fire service has also reminded residents that burning grass or garden waste is prohibited at this time of year.

Open water warning

The hot weather is also expected to encourage more people to swim in lakes, rivers, reservoirs and other open water.

However, the fire service warned that water temperatures can remain dangerously cold even during periods of extreme heat.

Cold water shock can cause an involuntary gasp, rapid breathing, panic and a sudden loss of swimming ability, significantly increasing the risk of drowning.

People are advised never to jump or dive into unfamiliar water and not to enter open water after drinking alcohol.

Float to Live

Anyone who gets into difficulty in the water should:

  • Tilt their head back, keeping their ears submerged
  • Relax and try to breathe normally
  • Move their hands and legs gently to remain afloat
  • Avoid panicking if their legs begin to sink

Once breathing is under control, they should call for help or attempt to swim to safety.

The fire service recommends practising floating in a supervised environment, such as a swimming pool.

Phone, Float, Throw

Anyone who sees another person in difficulty should remain on land and follow the Phone, Float, Throw advice:

  • Phone 999 and ask for the emergency services
  • Encourage the person to remain calm and float on their back
  • Throw rescue equipment or another floating object towards them

Members of the public should not enter the water themselves, as this can place both people in danger.

Further wildfire and water safety advice is available through Mid and West Wales Fire and Rescue Service’s website and social media channels.

 

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