News
Help to develop online council services fit for the future
WOULD you like to be track how an issue you have raised with Pembrokeshire County Council is being progressed?
How about being able to message Pembrokeshire County Council services directly through a MyAccount messaging service?
These are among the potential new developments as part of MyAccount, (https://myaccount.pembrokeshire.gov.uk/) the Council’s easy to use online system.
MyAccount underwent a major revamp six months ago based on customer feedback, aiming to make accessing Council services and information simple and convenient while being safe, secure and mobile friendly.
The Council is now seeking feedback on the upgraded MyAccount to understand what has gone well, what hasn’t, make improvements where necessary and consider the priorities for the next stage of development.
A consultation has gone live and includes a short survey and an ideas board for users to make suggestions:
https://haveyoursay.pembrokeshire.gov.uk/my-account-re-development-feedback
The survey will be live until 30th November.
Pembrokeshire County Council Cabinet Member for Transformation, Cllr Neil Prior, said: “We are kindly asking all MyAccount users to have their say and help us to develop a MyAccount to suit their needs.
“Please share your feedback on the developments so far and your ideas for the future to help us shape MyAccount in a way that meets residents’ busy lives and provides maximum convenience.
“Of course, if you are not yet a MyAccount user you can get started today.
“Follow the guide at https://www.pembrokeshire.gov.uk/digital-services/create-a-new-my-account”
The next stage of development for MyAccount is also under consideration.
In the pipeline are upgrades including a MyAccount messaging system to message Council services directly, the ability to track progress of reports made through MyAccount such as broken streetlights and managing and tracking the progress of housing repairs.
Feedback from the survey will help mould future developments.
When MyAccount was upgraded earlier this year, the old MyAccount ceased to be active.
Anyone who set up a MyAccount before 31 March 2021 will be on the old (now defunct) system, so will require a new MyAccount.
See how to set up a new account here: https://www.pembrokeshire.gov.uk/digital-services/create-a-new-my-account
To access the MyAccount survey, see: https://haveyoursay.pembrokeshire.gov.uk/my-account-re-development-feedback
Crime
Man charged with attempted murder after child found in critical condition
A MAN has been charged after an incident in Cardigan on Wednesday, January 15.
Police were called to an address in Y Ferwig, Cardigan, shortly before 10:15pm following a report of concerns for the welfare of an infant.
A young child was immediately taken to hospital, where they remain in a critical condition.
Rhydian Jamieson, 27, from Cwm Cou, Newcastle Emlyn, has been charged with attempted murder.
Jamieson has been remanded into custody and is set to appear at Haverfordwest Magistrates Court on Monday (Jan 20).
Investigators have expressed gratitude for the support of the community while enquiries continue.
Crime
Air ambulance called to Parc Prison as inmate suffers ‘severe medical episode’
THE TROUBLED HMP Parc prison in Bridgend faced yet another incident today (January 18), with an air ambulance called to respond to a medical emergency involving an inmate suffering from psychosis.
According to the HMP Prisons Justice Group UK, the incident unfolded during a visitation session when the inmate, reportedly diagnosed with psychosis, experienced a severe panic attack that left him struggling to breathe. Despite prior warnings from medical professionals about his condition, it is alleged that neither G4S, the private firm managing Parc, nor Cwm Taf Morgannwg University Health Board, acted to ensure the prisoner received the treatment he urgently needed.
Eyewitnesses described the scene as chaotic and distressing, with children and visitors visibly upset. Reports suggest healthcare staff on-site intervened by administering a “salt shot” to alleviate the inmate’s breathing difficulties, but the situation escalated, leading to the inmate collapsing and requiring emergency evacuation to the University Hospital of Wales in Cardiff for further assessment.
The inmate’s history reveals a troubling pattern of neglect. After a psychiatric assessment on December 13, 2024, he was diagnosed with psychosis and deemed unfit to plead during a court hearing on December 20. The court ordered his transfer to a mental health facility for treatment and anti-psychotic medication. However, as of today, the transfer had not been carried out, leaving the individual untreated for over three months while on remand.
The HMP Prisons Justice Group claims that G4S initially attempted to attribute today’s episode to drug use, a claim that has since been refuted. “When the salt shot was administered, his breathing improved, which wouldn’t have happened if it was drug-related,” the group stated. They accused G4S of using this defense to divert attention from what they describe as systemic neglect.
Campaigners are now calling for urgent reforms to prevent further incidents at Parc Prison. The facility has been plagued by controversy, with ongoing allegations of corruption, inadequate healthcare, and rising violence. Last year alone, assaults on staff increased by 109%, and the prison recorded 17 deaths within 11 months.
The inmate involved in today’s incident is reportedly undergoing psychological assessment at the Heath Hospital, with calls for his immediate sectioning to secure the treatment he needs. Critics argue that the prison’s failure to act on prior court orders highlights the ongoing crisis at Parc.
Campaigners insist that the incident underscores the urgent need for systemic reform at the privately-run facility.
This latest incident raises questions about the prison’s capacity to manage vulnerable inmates and provides further evidence of the deteriorating conditions at Parc Prison, which continues to make headlines for all the wrong reasons.
The Wales Air Ambulance has confirmed attendance.
Both Cwm Taf Morgannwg University Health Board and G4S has been asked to comment.
Community
Fire crews join St Davids Cathedral on collaborative training day
CREWS from the Mid and West Wales Fire and Rescue Service joined staff at St Davids Cathedral on Thursday for a collaborative training day, blending skills and expertise in a unique historic setting.
The fire service conducted a series of exercises, including a dramatic rescue simulation, where they practiced retrieving a ‘body’ from the cathedral tower. The exercise demonstrated the precision and teamwork required for emergency scenarios, particularly in complex environments like heritage buildings.
Such training is essential due to the unique challenges posed by historic landmarks. St Davids Cathedral, with its ancient architecture and narrow stairways, presents potential obstacles in emergency situations. Fire crews must be prepared to navigate these complexities to ensure the safety of visitors, staff, and the preservation of the structure itself.
Additionally, the presence of large numbers of visitors during peak periods increases the need for effective response strategies. Collaboration between the cathedral’s staff and emergency services ensures everyone is prepared to act swiftly and efficiently in the event of a fire or medical emergency.
A spokesperson for St Davids Cathedral said: “It was great to have the fire crews join us – their training exercises added an exciting and valuable dimension to our day. Their work highlights the importance of being prepared for any eventuality.”
The fire service also benefited from the day, as training in real-world settings like St Davids Cathedral helps refine their approach to tackling emergencies in historic and culturally significant buildings.
Photo caption: Rescue simulation: Fire crews conducted a ‘body’ rescue from the tower during a joint training day (Pic: St Davids Cathedral).
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