Health

Health board releases advice as staff absences start to impact on care provision

Published

3 years ago

December 30, 2021

The health board have today released a statement regarding staff absences due to Covid-19, and how to access care. We publish their press release, as requested, in full:

Our staff are working tirelessly each day in the face of unparalleled pressures and challenge. They continue to go above and beyond to prioritise the care and treatment of urgent and emergency patients. We are immensely proud of the collective effort that our whole workforce continues to make. Unfortunately, we can confirm that the current wave of Covid-19 infections is beginning to have a serious negative impact, with significantly higher than usual staff absences across hospitals, community services and primary care, including GP surgeries. This means you may have to wait longer than usual, but all services continue to prioritise according to clinical need. We are asking our communities, patients, visitors and members of the public to follow the guidance below:

Remember there is support to care for yourself when appropriate, for example at https://111.wales.nhs.uk/livewell/caringforyourself/ and through the online symptom checker.

Our community pharmacists can provide some walk-in care, and treatments for common ailments, find your nearest service here: https://hduhb.nhs.wales/healthcare/services-and-teams/pharmacy/; as well as our minor injury units: https://hduhb.nhs.wales/healthcare/hospitals-and-centres/minor-injuries-units/
If you have a serious, life threatening emergency please continue to call 999.
If it’s urgent (but not an emergency), visit the NHS111 Wales symptom checker, dial 111, or seek urgent care through your GP.
If you have a relative or loved one in hospital who is medically fit but is waiting to be discharged, you may be able to help us by providing short term care or considering interim placements in care homes.
Our vaccination programmes for both COVID-19 and flu continue at an unprecedented scale and remain a key part of our defence against these viruses. All our mass vaccination centres are now offering drop-ins for COVID-19 first, second, third and booster vaccines for those eligible – please attend for yours if you have not already. For information on eligibility and opening times, visit https://hduhb.nhs.wales/healthcare/covid-19-information/covid-19-vaccination-programme/
Follow Welsh Government and local guidance.
Work from home whenever you can if appropriate.
Be vigilant with good hygiene practices to avoid spreading infection in our communities.
Good ventilation is important if indoors and remember outdoors is safer where possible.
Keep a safe distance.
Carry out LFD self-tests particularly before going into higher risk situations, such as spending time in crowded or enclosed spaces; visiting people who are at a higher risk of severe illness from COVID-19, or travelling to other areas of Wales or the UK.
Lateral flow self-test kits can be obtained by ordering online for home delivery https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests or by collecting locally from most community pharmacies: Check here for participating pharmacies near you https://maps.test-and-trace.nhs.uk/ Please remember to report your test results, negative or positive, on the UK Government portal here https://www.gov.uk/report-covid19-result/ If it’s positive, don’t go out. Self-isolate and arrange for a PCR test – book here https://gov.wales/get-tested-coronavirus-covid-19 or call 119. NB we are aware there is national unprecedented demand for PCR and LFT tests. At times to support distribution and remain within the capacity at the laboratories, there may be temporary pauses in ordering and you may not be able to access the tests you need from gov.uk. The Government is advising you keep checking every few hours as more PCR and LFD tests become available every day.

If you need to come into our hospitals at any time, you must:

Carry out a lateral flow device (LFD) test at home and have a negative result from that test prior to travelling to the hospital.
Wear a mask before entering the hospital;
Ensure you maintain a two metres distance from others;
Wash your hands regularly;

If you need to visit someone in hospital, please remember this must be pre-booked with the charge nurse or ward sister. More information about hospital visiting is available on our website though please note this is subject to change at short notice.

Health

Hywel Dda urges responsible use of ‘under pressure’ A&E service

Published

5 days ago

December 20, 2024

Tom Sinclair

HYWEL DDA University Health Board is appealing to the public to carefully consider how they access healthcare services as local A&E units, including Withybush Hospital in Haverfordwest, face increasing pressure.

A spokesperson said: “Our services are under pressure. Please help us to help you by choosing how you access our services carefully, ensuring that emergency departments (A&E) are reserved for urgent or life-threatening care needs.”

Unwell and unsure what to do?

If you’re unwell and uncertain about the best course of action, the Health Board recommends visiting the online symptom checker or calling NHS 111 Wales for advice.

When to attend A&E

Emergency Departments should only be used for life-threatening illnesses or serious injuries, such as:

Severe breathing difficulties
Severe pain or bleeding
Chest pain or suspected stroke
Serious trauma injuries (e.g., from a car crash)

Minor Injuries Units (MIUs)

For less serious injuries, MIUs offer treatment for:

Minor wounds, burns, or scalds
Insect bites
Minor limb, head, or face injuries
Foreign bodies in the nose or ear

MIUs are available at Cardigan Integrated Care Centre, Tenby Hospital, and main acute hospitals. Visit the Minor Injuries Unit page for opening hours and directions.

Urgent care, not an emergency

For urgent health needs that cannot wait but are not emergencies, call NHS 111 Wales for advice or access to out-of-hours GP services. This free service is available 24/7.

Mental health support

If you need urgent mental health support, call NHS 111 Wales and select option 2 to speak with a mental health professional. The number is free to call, even from a mobile with no credit.

Community care options

Community pharmacies offer walk-in services for common ailments such as sore throats, hay fever, and conjunctivitis. A full list of ailments and participating pharmacies can be found on the Common Ailments Service pages.

Helping reduce hospital stays

The Health Board emphasizes the importance of reducing hospital stays to ensure acute care is available for those who need it most. If a loved one is ready to be discharged, families are urged to collect them promptly to free up beds for other patients.

For more information on the inpatient experience, visit the Inpatient Information pages.

A thank you from the NHS

The Health Board expressed gratitude for the public’s cooperation: “Your support not only helps you and your loved ones but also eases the strain on NHS and social care services.”

For further updates, contact:
Hywel Dda University Health Board Media Office
Email: [email protected]

Health

More than 300 healthcare workers from Kerala take up NHS jobs in Wales

Published

5 days ago

December 20, 2024

Tom Sinclair

AN EMPLOYMENT agreement has exceeded its target for recruiting healthcare workers from India.

The Welsh Government outlined a commitment to recruit 250 qualified healthcare workers from India as part of a Memorandum of Understanding with the Kerala Government earlier this year.

The recruitment drive has outperformed that goal, with just over 300 healthcare workers taking up positions across all of Wales’ health boards and the Velindre University NHS Trust. Further recruitment is due to take place next year.

The commitment was made as part of Wales in India, a year-long series of events to improve economic, educational, artistic and sporting ties between the two nations.

Sharoon Kolickatharayil Nowshad, 24, had long held ambitions to move to Wales and work as a nurse, inspired by his uncle Siji Salimkutty who began working in the Welsh NHS in 2004.

Since arriving in Wales and beginning his job with Aneurin Bevan University Health Board, Sharoon said he has reunited with his family and appreciated the kindness shown by his new colleagues.

“I was really excited to work in the NHS” Sharoon said. “It’s always been my ambition to contribute to society, and now I get to do that here in Wales.

“Everything moved quickly once I saw the opportunity to apply, and I’m proud to work for the NHS. I tell my family and friends that it feels great to help people when they need it the most.

“When you work for the NHS, it’s not just a job or salary. It’s a great life. You feel proud knowing you’ve supported and helped others.

“The NHS has given us a great opportunity and we should always work sincerely because we love our jobs. There are lots of opportunities to advance your career, your colleagues always support you and there’s a great support network.”

Sharoon said he hopes to continue his career in the Welsh NHS by progressing to become an Advanced Nurse Practitioner.

He added: “People in Wales are so kind, they always make time for us, whether that’s at work or at home.

“I would encourage anyone thinking of coming to Wales not to hesitate and to apply, it’s the best decision I’ve made.”

Dr Devangana Bora has taken up a position as a Senior Clinical Fellow in Oncology at Velindre NHS Trust. Born in Guwahati, a large city in the Northeast Indian state of Assam, Dr Bora has worked as an Oncologist since 2019.

“I was really nervous for the interview. When I got there they told me it was in three stages and I became more nervous,” Dr Bora said.

“After the interview, I was offered the job and I was so happy. I thought they were joking. I was so excited to take this next step in my career and move to Wales.

“The weather is cold here but the people are so warm. I have received nothing but support from my colleagues and generally the people in Wales are so friendly and helpful.”

Dr Bora said her sister is currently studying Medicine at university and has been inspired to move to Wales once she completes her studies.

Jeremy Miles, Cabinet Secretary for Health and Social Care, said: “Alongside continued investment in training healthcare staff in Wales, international recruitment has always been one of the ways we can help address NHS workforce vacancies.

“India and Kerala in particular has a fantastic record in training doctors and nurses. We are grateful for the commitment to delivering high-quality care our new NHS recruits have shown.

“The contribution of these healthcare workers is already being felt across our NHS and it’s wonderful to see them settling into happy lives in Wales.”

Wales in India was launched on St David’s Day, March 1, by the then First Minister Mark Drakeford and Minister for Health and Social Services Eluned Morgan, beginning a year of events and cultural engagements to strengthen links between the two nations.

One of the biggest impacts on policymaking in India drew inspiration from Wales’ innovative Well-being of Future Generations Act. Through partnership working, the Maharashtra Legislative Assembly introduced its own draft law called the Maharashtra Future Generations Welfare Bill in July.

Welsh Government, the British Council and Wales Arts International also made commitments to further cultural collaborations between Wales and India by investing in arts projects through a dedicated culture fund. With the support of these organisations, as well as the Deputy High Commission in Kolkata, Wales was recently a partner country for Hornbill, one of India’s largest music festivals, which saw Mari Mathias and Gareth Bonello perform on the main stage with Indian musicians Seyievinuo Chuzho and Benedict Hynniewta.

In February 2025, 10 young women, chosen from 140 applicants, will travel to Kolkata to complete humanitarian work as part of a joint project with Urdd Gobaith Cymru and Her Future Coalition. The volunteers will provide support to vulnerable girls including survivors of trafficking and other forms of gender-based violence. Sport and art workshops for children will also be run by the group.

Health

Hoax calls reach three-year high, says Welsh Ambulance Service

Published

1 week ago

December 18, 2024

Tom Sinclair

THE WELSH AMBULANCE SERVICE has seen a staggering 37% rise in hoax calls over the past three years, wasting valuable time and resources, a new investigation reveals.

Data from Medical Negligence Assist highlights that over 700 hours—equivalent to nearly 29 full days—of ambulance crew time has been lost responding to malicious calls since 2021.

During this period, WAS crews attended 463 face-to-face incidents later identified as deliberate hoaxes, severely straining emergency services already under pressure.

Rise in hoax calls over three years

2021/22: 334 hoax calls; 84 face-to-face responses.
2022/23: 373 hoax calls; 85 face-to-face responses.
2023/24: 457 hoax calls; 163 face-to-face responses.

The upward trend continues, with provisional figures for 2024/25 (April 1 to October 31) already recording 345 hoax calls and 131 face-to-face responses.

Strain across Wales

The geographic impact is widespread, with hoax calls reported in all areas of Wales. WAS officials warn that such incidents divert resources from genuine emergencies, potentially putting lives at risk.

A call to action

The 701 hours spent on hoax calls between 2021 and 2024 represent a critical drain on ambulance availability. A WAS spokesperson said: “Every minute wasted on a hoax call is a minute lost to someone in real need. These actions have serious, life-threatening consequences.”

“The Welsh Ambulance Service is urging the public to recognize the harm caused by hoax calls and act responsibly.

“For information or to report suspicious activity, contact the Welsh Ambulance Service through their official channels.”