Connect with us
Advertisement
Advertisement

News

Admiral is hiring for remote roles in west Wales

Published

on

JOIN Admiral, and work from home – no experience necessary!

Wales’ only FTSE 100 company is hiring across Pembrokeshire and Carmarthenshire right now for remote roles.

Admiral, which is ranked the 5th best workplace in the UK and the 2nd best workplace for women, is looking for residents in Pembrokeshire and Carmarthenshire to join them as they recruit for remote roles, with full training and equipment provided!

Remote Customer Service Advisor – (Customer Loyalty department) 

The Customer Loyalty department are responsible for looking after their valued customers, whether that’s dealing with queries, finding solutions, changing policy details, or the all-important job of negotiating with those who aren’t satisfied with their renewal quote.

This means they’re looking for those who are resilient and customer focused. You need to be skilled in building relationships, delivering superb customer service and have a willingness to upsell additional products or services. You’ll have the opportunity to make a positive difference in their customers’ lives through the service you provide them, so it’s vital that you value helping others!

You’ll work in a busy environment, likely to take upwards of 50 calls per day, so you’ll need to make lightning-fast decisions to help their valued customers.

 Remote Sales Consultant – (New Business department) 

In the New Business department, the culture is the heart of the department. They’re a supportive, fun and innovative team who always strive for the best and celebrate the success of their colleagues. Their standards are high but they’ll ensure everyone is fully supported to enable them to succeed!

A day in the life of a Remote Sales Consultant is centred around customers. You’ll take incoming calls from their customers (no cold-calling) and guide them through the process of setting up insurance and secure them the best deal, all while adding value and providing outstanding service.

This means they’re looking for motivated, confident and resilient people to join the New Business family. You’ll be bringing in brand new customers, so you need to take pride in your work and be able to make a great first impression!

Benefits of working for Admiral 

  • A starting salary of £19,100 plus up to an additional £13,000 in incentives.
  • Full training provided with no experience necessary
  • All equipment provided
  • Fully remote roles – no travel costs or time!
  • Free shares worth £3,600 every year (After 1 year’s service)
  • Full time position with long-term career prospects

Why choose to join Admiral as an employer 

Admiral is an award-winning employer! In 2021, they were named the 5th best workplace in the UK, and 2nd best for women by Great Place to Work, the 5th Best Big Company To Work For in the UK in the Best Companies To Work For list and the 17th Best Multinational Workplace in Europe by Great Place to Work.

They take career progression seriously and really encourage colleagues to take their careers to the next level, providing support along the way.

Admiral is also well known for its share scheme, offering free shares worth £3,600 every year, once you’ve been with them for one year. 

This means receiving dividends twice a year plus the ability to sell your shares after three years, or after five years tax free! It’s a great way to have a real sense of ownership in your role and help drive the business forward. 

If you’re looking for an opportunity to join an award winning, FTSE 100 company then you can apply by following the link www.admiraljobs.co.uk/west.

Crime

Swansea man dies weeks after release from troubled HMP Parc: Investigation launched

Published

on

A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.

Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.

Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.

His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.

Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.

Parc: A prison in breakdown

HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:

  • Severe self-harm incidents up 190%
  • Violence against staff up 109%
  • Synthetic drugs “easily accessible” across wings
  • Overcrowding at 108% capacity

In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.

Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”

Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.

The danger after release

Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.

Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.

The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.

A system at breaking point

The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.

The PPO investigation into the death of Darren Thomas continues.

Continue Reading

Crime

Woman stabbed partner in Haverfordwest before handing herself in

Published

on

A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.

Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.

The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.

Police find victim with four wounds

Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.

He had three stab or puncture wounds to his back and another to his bicep.

The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.

He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.

Defendant has long history of violence

Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.

Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.

Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.

Continue Reading

News

BBC apologises to Herald’s editor for inaccurate story

Published

on

THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.

The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”

Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”

A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old. 

Continue Reading

Business7 hours ago

First wind turbine components arrive as LNG project moves ahead

THE FIRST ship carrying major components for Dragon LNG’s new onshore wind turbines docked at Pembroke Port last week, marking...

Crime13 hours ago

Mother admits “terrible idea” to let new partner change her baby’s nappies alone

Court hears from timid mother who was barely audible in the witness box who said she carried out no checks...

Business1 day ago

Welsh Govt shifts stance on business rates after pressure from S4C and Herald

Ministers release unexpected statement 48 hours after widespread concern highlighted in Welsh media THE WELSH GOVERNMENT has announced a new...

Crime1 day ago

Pembroke rape investigation dropped – one suspect now facing deportation

DYFED-POWYS POLICE have closed an investigation into an alleged rape and false imprisonment in Pembroke after deciding to take no...

News1 day ago

Baby C trial: Mother breaks down in tears in the witness box

She tells jury Christopher Phillips repeatedly offered to babysit her seven-week-old son alone in weeks before life-changing injuries were discovered...

Crime2 days ago

Defendant denies using Sudocrem-covered finger to assault two-month-old baby

In dramatic day-long cross-examination, Christopher Phillips repeatedly denies sexual penetration, as prosecution alleges escalating anal attacks ended in catastrophic injury...

Business2 days ago

New Milford Haven pilot vessel successfully launched in the Netherlands

THE PORT OF MILFORD HAVEN’S new pilot vessel has reached a major milestone after being launched in the Netherlands, where...

Crime2 days ago

Plaques unveiled in Haverfordwest to honour HIV charity pioneer Terry Higgins

Two blue plaques mark the birthplace of the man whose death led to creation of Terrence Higgins Trust THE LIFE...

Crime2 days ago

Defendant denies causing injuries to two-month-old baby

Christopher Phillips explains “rattle” incident during questioning CHRISTOPHER PHILLIPS, the 28-year-old man accused of sexually assaulting and causing serious physical...

Crime3 days ago

Pembrokeshire haven master admits endangering life after speedboat collision

He drove motor boat at excessive speed into a teenage kayaker A PEMBROKESHIRE haven master has admitted endangering life after...

Popular This Week