News

Welsh Water reminds customers to continue using water wisely as hosepipe ban is lifted in Pembrokeshire

Published

3 years ago

October 25, 2022

WELSH Water is reminding its three million customers that it’s still important to continue to avoid wasting water so that its 91 reservoirs have the best chance of refilling fully over the winter months.

The reminder comes as the company confirms it is lifting the Temporary Use Ban (more commonly known as a ‘hosepipe ban’) that has been in place since August 19 for its customers served by Llys-y-Frân Reservoir near Haverfordwest. Customers across Pembrokeshire and some adjoining parts of Carmarthenshire haven’t been able to use a hosepipe after the reservoir fell into drought. The restriction is lifted with immediate effect.

After one of the warmest summers on record and the driest year since 1976, water levels at just about all of the company’s reservoirs fell significantly as it kept the water flowing to its three million customers. Added to this, the company had to treat record amounts of water during the peak of the hot weather – with over 1 billion litres a day being treated at times compared to the normal 850 million litres per day.

While rain is now falling and helping some reservoirs like Llys-y-Frân, the rain isn’t heavy enough or lasting long enough to have a significant effect on levels at all reservoirs. This is particularly true of reservoirs in the south east of Wales where levels at some reservoirs are continuing to drop.

With no significant rain in the forecast, reservoirs need a bit of extra help to make sure they refill ready for next summer. This is particularly important with the effects of climate change being reported as being linked to increasing the likelihood of droughts in future.

Ian Christie, Managing Director of Water Services, said: “We are pleased that we are able to lift the hosepipe ban for our customers served by Llys-y-Frân reservoir and we really do thank them for their full cooperation which really did help ensure we kept the water flowing to our customers there throughout the summer and protect key rivers in Pembrokeshire. We are also writing to our customers in the area confirming the ban has been lifted.

“While this is good news, we are not out of the woods yet. Our reservoirs are dependent on rain to refill over the autumn and winter. Over the past six months, Wales has had one of the longest and driest periods on record and in September only saw 50% of the long term average rainfall and our reservoir levels in some areas – particularly south east Wales – are far lower than they would normally be at this time of year. The forecast for a drier than average autumn, with only limited rain expected in the immediate future is a concern.

“While we always ask customers not to waste water, we’re encouraging all customers to only use what they need over the autumn and winter to help ensure our reservoirs refill as quickly as possible and that there is sufficient water for all our customers next summer.

“We will also play our part by continuing to work as hard as possible on finding and fixing leaks as quick as we can and investing in the network to make it as efficient as possible”.

Community

RNLI lifeguard patrols extend across Welsh beaches for half term

Published

3 hours ago

May 23, 2025

Tom Sinclair

THIS weekend RNLI lifeguard patrols are extending the number of patrolled beaches across Wales, as the lifesaving charity are encouraging the public to visit a lifeguarded beach.

This Saturday 24 May, RNLI lifeguard patrols begin at a number of beaches across Wales for the half term holiday. The RNLI are advising those planning a trip to the coast, to visit a lifeguarded beach.

Tom John Lead Lifeguard Supervisor for Swansea said: ‘There are plenty of lifeguarded beaches around Wales to choose from during half term. Remember to swim and bodyboard between the red and yellow flags, and surf, kayak or stand-up paddleboard between the black and white flags.

‘The lifeguards position the flags in the safest area of the beach, if you see a red flag the lifeguards have deemed that area of the beach as unsafe – so do not enter the water. If you ever have any questions, feel free to approach the lifeguards who will be happy to help and can provide local beach safety advice for the conditions that day.’

From Saturday 24 May, RNLI lifeguards will be patrolling from 10am-6pm at the following locations:

In Denbighshire, Rhyl and Prestatyn will be patrolled every day from 24 May – 1 June. They will then be patrolled on weekends only up until 29 June when they go live full time for the remainder of the season.

In Ceredigion Borth, Aberystwyth South, Llangrannog, Tresaith and Aberporth will be patrolled every day from 24 May – 1 June. Borth and Llangrannog will continue to be patrolled full time, whilst the other beaches will be patrolled on weekends only up until 19 July when they go live full time until 31 August.

In Pembrokeshire, Whitesands, Newgale Central and Tenby South will be patrolled every day from 24 May – 1 June. Whitesands and Tenby South will continue to be patrolled every day, Newgale Central will be patrolled on weekends only up until 15 June when it goes live full time.

In Swansea, Aberavon, Langland, Caswell and Pembrey will be patrolled every day from 24 May – 1 June. Aberavon, Langland and Caswell will continue to be patrolled every day, with Pembrey to be patrolled on weekends only up until 5 July when it goes live full time.

In Bridgend and the Vale of Glamorgan, Rest Bay, Coney Beach, Trecco Bay and Whitmore Bay will be patrolled every day from 24 May until the end of the season.

Chris Cousens RNLI Water Safety Lead said: ‘If you’re visiting the coast, remember to visit a lifeguarded beach. It’s safest not to go into the water alone – the person you’re with can help you stay safe and get help in the event of an emergency.

‘If you unexpectedly find yourself in difficulty in the water, float to live. If you see anyone else in difficulty anywhere along the coast, call 999 or 112 and ask for the Coastguard.’

The RNLI’s advice for anyone struggling in the water is ‘Float to Live’:

Tilt your head back, with your ears submerged
Relax and try to breathe normally
Move your hands and feet to help you stay afloat
It’s fine if your legs sink, we all float differently.

Charity

Milford Haven Inner Wheel donates £700 to Megan’s Starr Foundation

Published

3 hours ago

May 23, 2025

Tom Sinclair

MEMBERS of the Inner Wheel Club of Milford Haven have donated £700 to the Megan’s Starr Foundation following a successful charity fashion show.

The fundraising event, held at Image by Vanessa, raised funds in support of the foundation’s ongoing work promoting youth wellbeing, suicide prevention, and mental health support in the local area.

Representatives from the Inner Wheel were warmly welcomed to The Dizzy Bear on Thursday evening (May 23), where they presented the donation and spent time learning more about the foundation’s projects.

A spokesperson for Megan’s Starr Foundation said: “It was so lovely to host the ladies of the Inner Wheel Club at The Dizzy Bear last night. Their support means the world to us and helps us continue making a real difference in our community.”

The Megan’s Starr Foundation, based in Pembrokeshire, was established in memory of Megan Davies-Starr, who tragically died by suicide at the age of 17. The charity works to ensure young people feel heard, supported, and empowered.

Photo caption:

Grateful thanks: Members of the Inner Wheel Club with Megan’s Starr Foundation team at The Dizzy Bear (Pic: Megan’s Starr Foundation)

News

Senedd hears that Welsh Water customers get ‘a raw deal’

Published

3 hours ago

May 23, 2025

Chris Haines, ICNN Senedd reporter

WELSH WATER customers are getting a raw deal, with bills increasing while ‘disgraceful’ pollution continues and executives pocket ‘scandalous’ payments, the Senedd heard.

Rhys ab Owen expressed concerns about Dŵr Cymru Welsh Water being issued a £1.3m fine for failing to monitor water quality at 300 different sites and committing 800 offences.

“This is on top of the sewage that was discharged last year, over 118,000 times,” he said. “That is a sewage spill every five minutes – the highest… of any UK water company.”

Mr ab Owen told the Senedd: “Constituents find it very difficult to believe – it sticks in the back of the throat – that executives are paid eye-watering sums, that there are discussions for them to be paid even higher salaries.

“And this at the same time that Dŵr Cymru is increasing household bills by 27 per cent this year, an average of £86 per household. Costs for householders are increasing yet scrutiny seems to be decreasing due to lack of funding and investment by the Welsh Government.”

Huw Irranca-Davies said Welsh Water will invest £6bn between 2025 and 2030, including £1.2bn to deliver environmental improvements and tackle nutrient pollution.

The deputy first minister said: “I’ve been consistently clear – both with the water companies and indeed the regulator, Ofwat – that customers in Wales expect to see real, tangible improvements.”

He said Welsh Water acknowledged its failings following the court case – committing to reducing the ecological harm from storm overflows by 90 per cent, and 100 per cent by 2032.

Mr Irranca-Davies, whose responsibilities include water, told Senedd members he will shortly be meeting Jane Hanson, who was appointed Welsh Water’s chair in January.

Janet Finch-Saunders, the Conservatives’ shadow climate secretary, said: “I just can’t believe that we’re still discussing this. Whilst we’re talking about it, there’s probably dozens of pollution incidents taking place right now.”

She described chief executive Peter Perry receiving total remuneration of £892,000 as scandalous, with a bonus of £91,000 paid in 2024.

Addressing the deputy first minister during topical questions on May 21, she said: “I do think you need to be far more robust in your meeting with the chair….”