Business
Major air traffic disruption continues to grip UK airports
DESPITE the swift rectification of the air traffic control glitch that wreaked havoc across UK airports, the aftermath continues to unravel with significant disruptions and flight delays still plaguing travellers. Desperate scenes are emerging from across Europe, where numerous British travellers have reported having to sleep on airport floors. Palma witnessed particularly distressing scenes with violent scuffles breaking out amidst the chaos.
Stansted Airport, in a bid to quell rising public anxieties, issued a statement confirming that its operations have returned to a near-normal regime. However, echoing a similar sentiment, East Midlands Airport warned that residual delays and cancellations remain a looming possibility. Both airports advised travellers to stay updated by verifying their flight statuses in advance. Amidst these assurances, Stansted added that some of its terminals may witness above-average traffic as the airline staff endeavour to accommodate disrupted passengers.
On the brighter side, Heathrow’s Terminal 3 has been a beacon of positivity amidst the chaos. Reports suggest that operations are progressing smoothly with minimal disruptions, a stark contrast to yesterday’s scenes of disarray.
Yet, the ripple effects of the UK’s technical snafu are felt beyond its shores. Ireland, heavily reliant on UK’s air traffic control, is grappling with similar disruptions. Aer Lingus, the country’s flag bearer, has sounded alarms over “unavoidable cancellations and delays”, urging passengers to brace for a turbulent travel experience.
Manchester Airport, much like its counterparts, faces the aftermath of yesterday’s glitch. The airport has been actively urging passengers to check their flight details in anticipation of potential hiccups. Adding to the litany of distressed narratives, numerous travellers, including school staff, are confronting extended delays. An anonymous deputy headteacher reported the potential absence of seven of their teaching staff on the school’s reopening day, a testament to the widespread implications of the disruption.
Data has now shed light on the sheer magnitude of yesterday’s disruptions. A staggering 27% of departures and arrivals were cancelled, marking a day of chaos in UK aviation history. Heathrow bore the brunt with the highest number of cancellations, followed closely by Gatwick and Manchester.
In Crete, though holiday representatives have maintained an optimistic front, caution remains the overarching sentiment. Despite current schedules showing minimal delays, contingency plans have been laid out, signalling preparedness for unforeseen disruptions.
Rob Bishton, Interim-Chief Executive at the UK Civil Aviation Authority, weighed in on the debacle, expressing solidarity with the affected travellers. Reassuring the public, he promised that a comprehensive incident report, detailing the cause and impact of the glitch, will soon be provided to the Secretary of State for Transport.
Lifestyle expert, Matthew Harwood at Confused.com travel insurance, comments: “Following yesterday’s UK air traffic control failure, thousands of passengers have been left stranded at airports as their flights have been cancelled or delayed. Glitches have meant that airlines are working hard to get their aircraft’s and staff back onto the right schedules. But this has resulted in major inconveniences for many, and disruption is set to continue.
“If you’re expecting to fly to or from a UK airport over the coming days, you should contact your airline first to check the status of your flight. It’s likely that passengers won’t receive compensation for technical issues outside of the airlines control, but airlines do still have a duty of care. So if your flight is cancelled, you should be offered an alternative flight, or a full refund if this isn’t possible. If delayed, the airline also has an obligation to provide you with food and drink, or accommodation, if necessary.
“If you have comprehensive travel insurance, you may also be able to make a claim for other expenses for your trip. If you need to make a claim but are unsure what to do, our guide on how to claim on your travel insurance can help.”
Business
Tax deadline for self-employed and landlords as digital system goes live in April
Quarterly online reporting to become mandatory for higher earners under HMRC shake-up
MORE than 860,000 sole traders and landlords across the UK are being urged to prepare now for major changes to the way they report tax, with new digital rules coming into force in just two months.
From April 6, thousands of self-employed workers and property landlords earning over £50,000 a year will be required to keep digital records and submit quarterly income updates to HM Revenue & Customs under the Government’s Making Tax Digital scheme.
The changes form part of a wider overhaul designed to modernise the tax system and reduce errors.
Instead of submitting figures once a year, those affected will use approved software to record income and expenses throughout the year and send short quarterly summaries to HMRC. Officials stress these are not extra tax returns, but updates intended to spread the workload and avoid the usual January rush.
Free and paid software options are available, with the system automatically generating the figures needed for submission.
At the end of the tax year, users will still file a Self Assessment return, but most of the information will already be stored digitally.
Craig Ogilvie, HMRC’s Director of Making Tax Digital, said the move should make tax reporting simpler.
He said: “With two months to go until MTD for Income Tax launches, now is the time to act. The system is straightforward and helps reduce errors. Thousands have already tested it successfully.
“Spreading your tax admin throughout the year means avoiding that last-minute scramble to complete a tax return every January.”
More than 12,000 quarterly updates have already been submitted during a voluntary trial.
Phased rollout
The new rules will be introduced gradually:
• From April 2026 – those earning £50,000 or more
• From April 2027 – those earning £30,000 or more
• From April 2028 – those earning £20,000 or more
To ease the transition, HMRC says it will not issue penalty points for late quarterly submissions during the first 12 months.
After that, a points system will apply, with a £200 fine only triggered once four late submissions are reached.
Anyone unable to use digital tools for genuine reasons can apply for an exemption.
Tax agents and accountants are advising clients to prepare early to avoid last-minute problems.
Further guidance, webinars and sign-up details are available via GOV.UK.
Business
Bid to convert office space into chocolate factory, salon and laundrette
A CALL for the retrospective conversion of office space previously connected to a Pembrokeshire car hire business to a chocolate factory, a beauty salon and a laundrette has been submitted to county planners
In an application to Pembrokeshire County Council, Mr M Williams, through agent Preseli Planning Ltd, sought retrospective permission for the subdivision of an office on land off Scotchwell Cottage, Cartlett, Haverfordwest into three units forming a chocolate manufacturing, a beauty salon, and a launderette, along with associated works.
A supporting statement said planning history at the site saw a 2018 application for the refurbishment of an existing office building and a change of use from oil depot offices to a hire car office and car/van storage yard, approved back in 2019.
For the chocolate manufacturing by ‘Pembrokeshire Chocolate company,’ as part of the latest scheme it said: “The operation comprises of manufacturing of handmade bespoke flavoured chocolate bars. Historically there was an element of counter sales but this has now ceased. The business sales comprise of online orders and the delivery of produce to local stockist. There are no counter sales from the premises.”
It said the beauty salon “offers treatments, nail services and hairdressing,” operating “on an appointment only basis, with the hairdresser element also offering a mobile service”. It said the third unit of the building functions as a commercial laundrette and ironing services known as ‘West Coast Laundry,’ which “predominantly provides services to holiday cottages, hotels and care homes”.
The statement added: “Beyond the unchanged access the site has parking provision for at least 12 vehicles and a turning area. The building now forms three units which employ two persons per unit. The 12 parking spaces, therefore, provide sufficient provision for staff.
“In terms of visiting members of the public the beauty salon operates on an appointment only basis and based on its small scale can only accommodate two customers at any one time. Therefore, ample parking provision exists to visitors.
“With regard to the chocolate manufacturing and commercial laundrette service these enterprises do not attract visitors but do attract the dropping off laundry and delivery of associated inputs. Drop off and collections associated with the laundry services tend to fall in line with holiday accommodation changeover days, for example Tuesday drop off and collections on the Thursday.
“With regard to the chocolate manufacturing ingredients are delivered by couriers and movements associated with this is also estimated at 10 vehicular movements per week.”
The application will be considered by county planners at a later date.
Business
First Minister criticised after ‘Netflix’ comment on struggling high streets
Government announces 15% support package but campaigners say costs still crushing hospitality
PUBS, cafés and restaurants across Wales will receive extra business rates relief — but ministers are facing criticism after comments suggesting people staying home watching Netflix are partly to blame for struggling high streets.
The Welsh Government has announced a 15% business rates discount for around 4,400 hospitality businesses in 2026-27, backed by up to £8 million in funding.
Announcing the package, Welsh Government Finance Secretary Mark Drakeford said: “Pubs, restaurants, cafés, bars, and live music venues are at the heart of communities across Wales. We know they are facing real pressures, from rising costs to changing consumer habits.
“This additional support will help around 4,400 businesses as they adapt to these challenges.”
The announcement came hours after Eluned Morgan suggested in Senedd discussions that changing lifestyles — including more time spent at home on streaming services — were contributing to falling footfall in town centres.
The remarks prompted political backlash.
Leader of the Welsh Liberal Democrats, Jane Dodds, said: “People are not willingly choosing Netflix over the high street. They are being forced indoors because prices keep rising and wages are not.
“Blaming people for staying at home is an insult to business owners who are working longer hours just to survive.”
Industry groups say the problem runs deeper than consumer behaviour.
The Campaign for Real Ale (CAMRA) welcomed the discount but warned it would not prevent closures.
Chris Charters, CAMRA Wales director, said: “15% off for a year is only the start. It won’t fix the unfair business rates system our pubs are being crushed by.
“Welsh publicans need a permanent solution, or doors will continue to close.”
Across Pembrokeshire, traders have repeatedly told The Herald that rising energy bills, wage pressures and rates — rather than a lack of willingness to go out — are keeping customers away.
Several town centres have seen growing numbers of empty units over the past year, with independent shops and hospitality venues reporting reduced footfall outside the main tourist season.
While ministers say the relief balances support with tight public finances, business groups are calling for wider and longer-term reform.
Further debate on rates changes is expected later this year.

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