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Barclays Bank announces closure of Haverfordwest Branch

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BARCLAYS BANK has this week declared the impending closure of its Haverfordwest branch, situated prominently on the town’s High Street.

The closure, set for May 10 this year, marks another setback for the county town.

A spokesperson from Barclays revealed that the Haverfordwest branch serves only 32 regular customers who rely exclusively on this branch for their banking needs, avoiding digital or other interactions with the bank. This figure is contrasted by a broader trend showing less than 10 percent of transactions happening within branch premises, while over 90 percent are conducted digitally.

Highlighting the changing banking habits, the spokesperson noted, “As visits to branches continue to fall, with the majority of people preferring to bank online, we need to adapt to provide the best service for all our customers.” This statement reflects a nationwide shift towards digital banking, with Barclays reporting nearly four billion app logins annually and a digital customer base of 10.9 million.

Stephen Crabb MP said: “The decision by Barclays Bank to close its branch in Haverfordwest is a bitter blow for the town centre, and for the large number of customers who bank with Barclays locally. This is the last remaining Barclays branch in Pembrokeshire.”

“They have told me they will still have an active presence in the community via new and alternative physical presence”. I have no idea what that is supposed to mean, but it is pretty clear that the main banks are dead set on concentrating their branch operations at a small number of sites around the regions of the UK.

“I have requested an urgent meeting with Barclays Bank to discuss their decision, and what alternative provision they propose.

“The banks cannot be allowed to just walk away from communities who they decide are no longer worth servicing.

“One proposal the Government is keen to support is the idea of a Banking Hub which would enable customers with different banks to access branch services under one single roof. Several are being trialled around the country in locations where nearly all the bank branches have closed.”

News that Barclays Bank intends to close has been met with disappointment and frustration from local Senedd Member Paul Davies.

Mr Davies says he has received correspondence confirming that the closure is set to take place in May, following a decrease in customers using the branch.

Mr Davies said, “It’s really disappointing to hear that yet another bank branch will be closing in Pembrokeshire. Whilst I understand that the way in which many of us bank is very different these days, there are still customers that rely on a physical bank presence, and I will be seeking reassurances that customers will be able to access basic banking facilities in Haverfordwest.”

He also added, “Bank branches are also part of the social fabric of our local communities and this announcement is another blow to the town of Haverfordwest. Efforts must be made in the wake of this announcement to aid the regeneration of the town before it’s too late.”

County Councillor for the Castle Ward in Haverfordwest Tom Tudor said: “I think that the decision by Barclays Bank to close its branch in Haverfordwest is very sad news for our County Town, including sad news for all the loyal customers who bank with Barclays Bank.

“With this being the last remaining Barclays branch in Pembrokeshire, I am seeking an urgent meeting with Barclays Bank management for an alternative way ahead for this draconian management decision.”

In response to the closure, Barclays plans to introduce a ‘Barclays Local’ in Haverfordwest, a cashless banking site offering face-to-face support similar to traditional branches, without the need for extensive travel. The exact location is yet to be announced, following ongoing discussions with the local community.

Barclays Local, already operational in over 300 locations, offers diverse in-person services such as digital banking assistance, financial reviews, and transactions like balance checks and bill payments. These facilities are part of Barclays’ broader strategy to offer varied banking methods, including digital platforms, telephone, online, and video banking.

Customers will also have the option to conduct everyday transactions at any Post Office, with the nearest located at 14A Bridge Street. Additionally, the closest free-to-use ATM is situated at HSBC, 41 High Street.

This announcement coincides with similar concerns raised by Cardigan councillors regarding the closure of their local Barclays branch. The nearest alternatives for customers will now be in Carmarthen and Cardiff.

The bank assures that the closure process will adhere to regulatory obligations. Regular customers will be informed through letters, in-branch documentation, and staff assistance. Barclays also commits to proactive engagement with local businesses and the community to discuss alternative banking methods, along with offering virtual digital support sessions.

This move by Barclays is indicative of the broader banking industry’s pivot towards digital services, reflecting changing customer preferences and the evolving financial landscape.

Business

Independent brewers join call for business rates relief as pub closures feared

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INDEPENDENT brewers have joined growing calls for urgent, pub-specific relief on Business Rates amid fears that community pubs across west Wales and beyond could be forced to close.

The Society of Independent Brewers and Associates (SIBA) has warned that changes announced in the Autumn Budget will see pub costs rise sharply over the next three years, with the average pub facing a 76% increase in Business Rates. By comparison, large warehouse-style premises operated by online and technology giants are expected to see increases of around 16%.

The issue will be discussed at a meeting taking place on Monday in Saundersfoot, where local publicans, small brewers and business representatives are due to come together to examine the impact of rising Business Rates and escalating operating costs. The meeting is expected to focus on the future sustainability of community pubs, particularly in coastal and rural areas where they often act as vital social hubs as well as key local employers.

Independent breweries are particularly exposed, SIBA says, as the vast majority of their beer is sold through local community pubs. Many small breweries also operate their own pubs or taprooms, meaning they are hit twice by rising rates. Some independent brewers have reported rateable value increases of up to 300%, creating new costs they say will be extremely difficult to absorb.

New industry research published on Thursday (Dec 12) suggests that introducing a pub-specific Business Rates relief of 30% from April 1, 2026 could protect around 15,000 jobs currently under threat in the pubs sector and help prevent widespread closures.

The call for action follows an open letter sent last week by SIBA’s board, expressing deep concern at the impact of the Budget’s Business Rates decisions on the hospitality sector.

Andy Slee, Chief Executive of SIBA, said: “The last orders bell is ringing very loudly in our community pubs after the shock changes to Business Rates in the Budget.

“Publicans and brewers feel badly let down by a system that still isn’t fairly addressing the imbalance between big global tech companies and small business owners.

“We were promised proper reform of Business Rates in the Labour manifesto last year and a rebalancing of the tax regime, but this has not been delivered. Pubs therefore need urgent help to address the planned increase in costs through a pub-specific relief, followed by full and meaningful reform.”

Those attending Monday’s meeting in Saundersfoot are expected to consider how local voices can feed into the national debate and press for urgent action to protect community pubs across Pembrokeshire.

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Business

Cosheston Garden Centre expansion approved by planners

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PLANS to upgrade a garden centre on the main road to Pembroke Dock have been given the go-ahead.

In an application to Pembrokeshire County Council, submitted through agent Hayston Developments & Planning Ltd, Mr and Mrs Wainwright sought permission for upgrade of a garden centre with a relocated garden centre sales area, additional parking and the creation of ornamental pond and wildlife enhancement area (partly in retrospect) at Cosheston Garden Centre, Slade Cross, Cosheston.

The application was a resubmission of a previously refused scheme, with the retrospective aspects of the works starting in late 2023.

The site has a long planning history, and started life as a market garden and turkey farm in the 1980s, and then a number of applications for new development.

A supporting statement says the previously-refused application included setting aside a significant part of the proposed new building for general retail sales as a linked farm shop and local food store/deli in addition to a coffee bar.

It was refused on the grounds of “the proposal was deemed to be contrary to retail policies and the likely impact of that use on the vitality and viability of nearby centres,” the statement said, adding: “Secondly, in noting that vehicular access was off the A 477 (T) the Welsh Government raised an objection on the grounds that insufficient transport information had been submitted in respect of traffic generation and highway safety.”

It said the new scheme seeks to address those issues; the development largely the same with the proposed new garden centre building now only proposed to accommodate a relocated garden centre display sales area rather than a new retail sales area with other goods, but retaining a small ancillary coffee bar area.

“Additional information, in the form of an independent and comprehensive Transport Statement, has now been submitted to address the objection raised by the Welsh Government in respect of highway safety,” the statement said.

It conceded: “It is acknowledged that both the creation of the ornamental pond and ‘overspill’ parking area do not have the benefit of planning permission and therefore these aspects of the application are ‘in retrospect’ and seeks their retention.”

It finished: “Essentially, this proposal seeks to upgrade existing facilities and offer to the general public. It includes the ‘relocation’ of a previously existing retail display area which had been ‘lost’ to the ornamental pond/amenity area and to provide this use within the proposed new building and moves away from the previously proposed ‘farm shop’ idea which we thought had merit.

“This revised proposal therefore involves an ‘upgrading’ rather than an ‘expansion’ of the existing garden centre use.”

An officer report recommending approval said that, while the scheme would still be in the countryside rather than within a settlement boundary, the range of goods sold would be “typical of the type of goods sold in a garden centre and which could be sold elsewhere within the garden centre itself,” adding: “Unlike the recent planning application refused permission it is not intended to sell delicatessen goods, dried food, fruit and vegetables, pet products and gifts.”

It added that a transport statement provided had been reviewed by the Welsh Government, which did not object on highway grounds subject to conditions on any decision notice relating to visibility splays and parking facilities.

The application was conditionally approved.

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Business

Tenby Poundland site could become retro gaming lounge

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TENBY’S former Poundland and Royal Playhouse cinema could become a retro computer gaming lounge, plans submitted to the national park hope.

Following a takeover by investment firm Gordon Brothers, Poundland shut 57 stores earlier this year, including Tenby.

Prior to being a Poundland, the site was the Royal Playhouse, which had its final curtain in early 2011 after running for nearly a century.

The cinema had been doing poor business after the opening of a multiplex in Carmarthen; in late 2010 the opening night of the-then latest Harry Potter blockbuster only attracted an audience of 12 people.

In an application to Pembrokeshire Coast National Park, Matthew Mileson of Newport-based MB Games Ltd, seeks permission for a ‘CONTINUE? Retro Gaming Lounge’ sign on the front of the former Gatehouse (Playhouse) Cinema, White Lion Street, most recently used as a Poundland store.

The signage plans form part of a wider scheme for a retro gaming facility at the former cinema site, which has a Grade-II-listed front facade, a supporting statement through agent Asbri Planning Ltd says.

“The subject site is located within the settlement of Tenby along White Lion St. The site was formerly the Gatehouse Cinema and currently operates as a Poundland discount store, which closed on October 18.”

It adds: “This application forms part of a wider scheme for the change of use to the former Gatehouse Cinema. Advertisement consent is sought for a non-illuminated aluminium composite folded panel that will be bolted onto the front façade of the proposed building, in replacement of the existing signage (Poundland).”

It stresses: “It is considered that the proposed advertisement will not have a detrimental impact on the quality of the environment, along with being within a proportionate scale of the building. It is considered that the proposed signage will reflect site function.

“Furthermore, due to the sympathetic scale and design of the sign itself, it is considered that the proposal will not result in any adverse visual amenity impacts.

“The proposal is reduced in sized compared to the existing Poundland advertisement. The sign will not be illuminated. Given the above it is considered that such proportionate signate in association with the proposed retro gaming lounge is acceptable and does not adversely affect visual amenity.”

An application for a retro gaming lounge by MB Games Ltd was recently given the go-ahead in Swansea.

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