Charity

NSPCC reports increase children being left home alone in Wales

Published

2 years ago

July 15, 2024

THE NSPCC Helpline has made 20% more referrals in the last year to local authorities in Wales about children being left home alone or unsupervised.

Between April 2023 and March 2024, the service, which provides help and advice for adults with concerns about the wellbeing of a child, sent 195 referrals to local agencies or services in Wales following contacts about the issue. This is compared to 163 referrals during the previous 12 months.

Last year, the Helpline received 7,802 contacts about the subject from adults from across the UK, compared to 4,717 contacts between 2022 to 2023.

The increase in the number of contacts on this issue to the Helpline and the referrals made could be due to a number of factors, including a recent NSPCC Helpline marketing campaign, increased service capacity and greater public awareness about the risks of leaving children home alone.

More than half of these contacts (51%) on children being left home alone were deemed serious enough for the NSPCC Helpline to make a referral to a local agency or service with a view to further action being taken.

With schools in Wales breaking up this week, many adults might feel unsure about whether their child is ready to be left unsupervised or have concerns about another child being left alone.

For many parents, July and August can be particularly difficult as they are forced to balance the competing pressures of work and childcare. These challenges are likely to be even more acute this year as the cost-of-living crisis continues, forcing some parents and carers to work increased hours or take part-time jobs.

One adult contacted the Helpline with a concern about their neighbour, told The Pembrkoeshire Herald: “It’s two little girls I’m worried about, they must be about 4 and 6; they’re left home alone quite a lot and that means they’re unsupervised with the family’s dogs. I’ve knocked a few times to see if they’re ok and they always say, ‘daddy will be back soon’ but it’s usually hours later when one of the parents comes back.”

There is no legal age limit for leaving children home alone, but the NSPCC would not recommend leaving any child under the age of 12 at home unsupervised, especially for extended periods of time.

A child who expresses concern about being left alone should never be without a parent or carer and for those young people who do feel comfortable, it is vital they are left with contact numbers for a parent, carer or trusted adult. Long periods of being unsupervised can lead to children feeling afraid or neglected.

One young person aged 14 told Childline: “I’m sick of being left on my own, mum expects me to just look after myself. There isn’t always food I can cook, I can’t go and see my friends or do anything fun, but she can.”

Should leaving a child alone be the only option for an adult, then the NSPCC’s website has tips for parents to help ensure the young person feels safe, as well as a quiz to assess if a child is ready to be left unsupervised.

Kam Thandi, Head of the NSPCC’s Helpline said: “It can be hard for parents and carers to know the right age to leave their child home alone as every child is different, and the first time being left unsupervised will differ for every family.”

“It is vital that both the child and adult feel comfortable with any decision that is taken, and that if a young person is to be left home alone they know how to contact a trusted adult and what to do in an emergency.

“For anyone who may need advice or is concerned about a child who might be at risk, our Helpline service can support you and the NSPCC website has a range of tips.”

Adults with concerns about a child can contact the NSPCC Helpline by calling 0808 800 5000, emailing [email protected] or completing our report abuse online form.

Childline is available for young people via the phone on 0800 1111 and online where there is a 121 chat on the Childline website.

You can find more information and advice on leaving children home alone on the NSPCC website.

Charity

NSPCC Cymru launches Baby Steps scheme to support new parents across Wales

Published

2 days ago

January 28, 2026

Tom Sinclair

New perinatal service aims to help families cope with the pressures of early parenthood

NSPCC CYMRU has launched a new perinatal support programme aimed at helping expectant and new parents across Wales navigate the challenges of caring for a baby.

The Baby Steps service, a redeveloped early-intervention programme, is designed to give parents the tools, confidence and emotional support needed during pregnancy and in a child’s first months of life.

The service was officially launched this week at an event held at BT headquarters in London, attended by The Duchess of Edinburgh, who is a Patron of NSPCC, alongside childcare professionals and public figures.

Baby Steps will initially be piloted through three NSPCC hubs, including the Wales hub, placing Cymru at the forefront of the charity’s rollout of the service.

Carl Harris, Assistant Director for the NSPCC Wales hub, said the evidence-based programme could make a significant difference to families during a crucial stage of a child’s development.

He said: “The early stages of a baby’s life can feel daunting for parents, as they face new challenges every day while trying to give their child the best possible start.

“It is a critical time for a child’s development, and perinatal services like Baby Steps can offer enormous support to help parents through what is an exciting, but sometimes very difficult, period.

“NSPCC Cymru is proud to be leading the way in rolling out this service and supporting parents and children across Wales.”

Figures released alongside the launch highlight the scale of need. During 2024/25, the NSPCC Helpline referred more than 3,800 children under the age of two to external agencies across the UK, including police and social services. This represented almost one fifth (18%) of all referrals made by the Helpline on behalf of a child during the year.

One father who contacted the service described the pressures faced by new parents, saying: “We just can’t get our baby into a routine. It’s been eight weeks, we’re new to parenting and have different opinions, and then our friends all have different advice. It’s causing major arguments and nothing’s working.”

In addition to Baby Steps, the NSPCC website offers a wide range of guidance for parents and carers, including advice on bonding with babies and raising children safely.

Chris Sherwood, Chief Executive of the NSPCC, said the charity was pleased to mark the launch with a royal visit.

He said: “It’s always a privilege to be part of a Royal visit, and we were delighted that HRH The Duchess of Edinburgh was able to join us to celebrate our Baby Steps service.

“As our Helpline data shows, the first couple of years of a child’s life can be an extremely difficult time for parents. Our Helpline regularly hears from parents struggling with the pressures of a newborn, as well as from concerned members of the community.

“The Baby Steps service provides essential building blocks to help parents navigate the earliest stages of their child’s life and ensure they thrive. Any parent or carer who needs support or advice can always contact the NSPCC Helpline.”
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Charity

Milford Haven Round Table thanks town council for backing major community events

Published

3 days ago

January 26, 2026

Tom Sinclair

MILFORD HAVEN ROUND TABLE has formally thanked Milford Haven Town Council for its continued support, saying the council’s backing helps make some of the town’s biggest free events possible.

The group said the Town Council is a major supporter of its work in Milford Haven and plays a vital role in enabling community celebrations including the Milford Haven Carnival and the annual Fireworks Extravaganza, which draw thousands of people.

Representatives from the Round Table said it was “great to catch up” with the Mayor, Councillor William Elliott, at the Christmas Lights Switch On in December, where they presented a small token of thanks to mark another year of collaboration.

Milford Haven Round Table said it is proud to support the town through fundraising, volunteering and delivering events which create memories, raise money for local causes and strengthen community spirit.

The group added that none of its work would be possible without strong partnerships across Milford Haven, and thanked the Town Council for its “ongoing support, trust and commitment” to the town and its residents.

Charity

Local car enthusiast donates treasured classic to Paul Sartori Hospice at Home

Published

4 days ago

January 25, 2026

Tom Sinclair

THE PAUL SARTORI FOUNDATION is celebrating an act of generosity from local classic car enthusiast Roger Handcock, whose donation of a cherished Mazda MX5 has helped raise £5,500 plus Gift Aid for end-of-life care across Pembrokeshire.

Roger made the decision to donate his 1990 MX5 after a period of ill health over the summer meant the car was no longer being driven. He said he wanted it to be enjoyed — and properly cared for — by someone who would appreciate it as much as he had.

A long-standing member of the Pembrokeshire Classic Car Club, Roger said: “I was ill this summer and my 1990 MX5 was not getting any use, so I decided to part with it in the hope that it would bring some enjoyment and be maintained properly. However, I didn’t have the energy to try to sell it for the highest possible price.

“Being a member of Pembrokeshire Classic Car Club, I decided to donate the car to Paul Sartori Hospice at Home which is one of their favoured charities. In the end a great price was secured for the vehicle, and I am pleased to say that it will still be seen on Pembrokeshire’s roads.”

The Foundation said donations like Roger’s provide a vital source of income, helping to fund free hospice at home support for people nearing the end of life. The service enables patients to remain in the comfort of their own homes, supported by specialist equipment and professional care, while also offering help to families at an incredibly difficult time.

A spokesperson for the Paul Sartori Foundation said they were grateful for Roger’s kindness, adding that the impact of his gift would continue long after the MX5 begins its next chapter on Pembrokeshire’s roads.

Brave donation: Roger Handcock with Paul Sartori Events and Fundraising Officer Joanne Lutwyche (Pic: Paul Sartori Foundation).