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NHS Wales launches Welsh language online therapy programme for anxiety

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WELSH speakers dealing with anxiety can now access free online help in their preferred language through the NHS.

NHS Wales offers a range of guided cognitive behavioural therapy (CBT) programmes for managing mental health and wellbeing.

Space from Anxiety is the third CBT programme to be translated into Welsh, giving Welsh speakers the choice and freedom to express their feelings, thoughts and emotions in their chosen language.

Fionnuala Clayton, NHS Wales online CBT service project manager, said: “We’re incredibly proud to launch this programme in Welsh.

“Providing bilingual therapy is a key priority for us and is very much forefront in our minds as the service continues to grow.

“It can be difficult to open up and share your thoughts and feelings, and it’s even harder if you have to do it in your second language.

“It’s vital that we break down that barrier and provide people with the space and opportunity to use Welsh when they access our therapeutic content.”

Research suggests almost a quarter of adults in Wales feel anxious all or most of the time, while 45% of adults with feelings of anxiety keep them secret.

Although some level of anxiety plays a useful and healthy role in helping us deal with problems and rise to challenges, it can become overwhelming and ultimately debilitating if left unaddressed.

Lingering stigma around mental health issues can make it tough to reach out for help, but NHS Wales’ online therapy programmes – delivered by SilverCloud® – help break down barriers to care.

The interactive programmes teach practical coping skills for mild to moderate mental health issues and can be accessed anonymously online – without seeing a GP or joining waiting lists – via any mobile, tablet, laptop or desktop device.

They take 12 weeks to complete and service users need commit as little as 15 minutes a day, 3-4 times weekly. Progress is monitored by qualified practitioners, who provide fortnightly feedback and can escalate more serious cases to access further support.

30,000 people have accessed the service – funded by the Welsh government – since it piloted in Powys in 2018.

It was extended across Wales in September 2020 and Space from Anxiety has become the second-most requested programme, with almost 6000 people signing up in the last six years.

The new Welsh provision meets one of the themes of Cymraeg 2050  – a Welsh government strategy aiming to deliver a million Welsh speakers by 2050 – and is in line with More Than Just Words, its Strategic Framework for Promoting the Welsh Language in health, social services and social care.

NHS Wales Online CBT Co-ordinator Leah Williams is one of 12 trained online supporters monitoring and providing feedback to SilverCloud® Wales users. She grew up in a family of Welsh speakers, speaking Welsh as her first language.

Says Leah: “I think I always took it for granted when visiting a GP that I had the privilege of seeing a Welsh speaking doctor, but when it came to accessing mental health support, this was not always the case.

“My mental health practitioners and counsellors were non-Welsh speakers. I found it difficult to open up and discuss personal issues.

“Not being able to converse in your first language can be distressing, especially when speaking about an already emotive subject.

“I found that when I did get to speak to a Welsh-speaking counsellor, there was an instant therapeutic connection due to a shared identity and a deeper understanding of my issues and needs.

“It’s incredibly rewarding that I now get to bring that to SilverCloud Wales as a Welsh-speaking member of the online support team.

“People are quick to say that the Welsh language is fading away, but the reality is it’s very much alive.”

To find out more and sign up, visit: https://nhswales.silvercloudhealth.com/signup/

Follow us on Twitter: https://twitter.com/SilvercloudW

Find us on Facebook: https://www.facebook.com/SilverCloudWales

Health

Eluned Morgan on NHS: ‘I’ve listened, I’ve heard, I’m making it happen’

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FIRST Minister Eluned Morgan is set to announce an additional £22 million to tackle NHS waiting lists, bringing the total funding commitment to £50 million in a bid to address the longest delays in NHS Wales.

The announcement will form a key part of her speech at the Welsh Labour Conference on Saturday in Llandudno, marking her first as Welsh Labour Leader. Morgan will emphasise the strength of partnership between the Welsh and UK Labour Governments, showcasing their shared commitment to delivering for the people of Wales.

The funding pledge comes two weeks after Rachel Reeves unveiled a historic £21 billion funding settlement for the Welsh Government—the largest since devolution. Drawing on her summer listening tour, where she engaged with thousands across Wales, Morgan will declare: “I’ve listened, I’ve heard, I’m making it happen.”

Focus on NHS and Green Growth

During her tour, the First Minister heard the pride people feel for the Welsh NHS and its workforce, as well as the importance of safeguarding its future. Today’s funding boost underscores Welsh Labour’s commitment to addressing key issues, distinguishing it as the only party serious about governance and delivery.

In addition to NHS investment, Morgan will highlight her administration’s ambitions for green jobs and growth. Five new renewable energy projects are set to be unveiled, alongside plans to streamline infrastructure planning by 12 weeks—a move aimed at accelerating progress in Wales. These initiatives are expected to create hundreds of skilled jobs, reinforcing Labour’s commitment to a greener, more prosperous future.

Conservative Perspective on NHS Wales

The Welsh Conservatives have expressed concerns regarding the current state of NHS Wales. They have highlighted issues such as prolonged waiting lists and underfunding, attributing these challenges to longstanding Labour governance. In a recent statement, the Welsh Conservatives emphasized the need for increased investment and support for NHS staff, proposing the establishment of an NHS Covenant to guarantee such commitments.

Additionally, the Welsh Conservatives have criticized the Labour Government for not allocating the full Barnett consequential funding to the Welsh NHS, arguing that this shortfall has exacerbated existing challenges within the health service.

Delivering for Wales

The Conference will celebrate the achievements of the Welsh Labour Government while setting out its future priorities. From tackling NHS challenges to driving renewable energy development, the event will demonstrate Morgan’s focus on the issues that matter most to the people of Wales.

Eluned Morgan’s speech is expected to reaffirm Welsh Labour’s ambition to lead with purpose, listening to the public and working closely with the UK Labour Government to deliver tangible results.

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Health

Phone calls to reduce GP visits for 42% of patients this winter

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NEW research from the Royal Voluntary Service has shown that a simple phone call could significantly impact well-being, reducing GP visits by 42% among patients who receive regular telephone support.

The charity urges those feeling isolated this winter, particularly the elderly, to use telephone support services as a way to improve health and free up GP appointments, potentially reducing waiting times. It is estimated that if people experiencing loneliness in later life reduced their GP visits by just one appointment a year, this could free up 588,000 appointments annually.

As winter approaches, the Royal Voluntary Service reports that isolation can sharply increase, especially for adults over 75, with nearly half (47%) of people in this age group feeling lonelier in the colder months. Among those who live alone, one in six say they feel forgotten during winter, and 20% report having no one to turn to for emotional support.

In addition to loneliness, older generations face several winter worries, including increased heating costs, cited by 55% of respondents, and reduced ability to go out, which 29% said they dreaded as winter sets in.

To address these challenges, Royal Voluntary Service has launched the Stay Safe, Warm and Well campaign in partnership with Yakult. The campaign provides a guide for practical and emotional winter preparation, encouraging sign-ups for telephone support services and offering access to the Virtual Village Hall online community for events and activities. Practical advice on money-saving and energy-saving tips is also available through the guide.

Royal Voluntary Service Ambassador Elaine Paige, who has herself made support calls for the charity, described the positive impact these calls can have. “A warm, friendly phone call can transform someone’s day. Some conversations leave you smiling long after the call ends—something we could all use, especially in winter. For those facing the season alone, there are amazing people ready to remind you that you’re not alone,” she said.

The charity’s support services match volunteers with individuals across the UK for friendly chats, reducing isolation and boosting mental health. Catherine Johnstone CBE, Chief Executive of Royal Voluntary Service, said: “The feedback that conversations with volunteers are helping people to visit their GP less is testament to the value of connection.”

Yakult Marketing Manager Reshma Patel added: “Our research with Royal Voluntary Service shows that one in four adults over 75 feel they’d benefit from practical and emotional support over winter. We are committed to helping people access the Stay Safe, Warm and Well guide to support their overall well-being.”

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Health

Over 1500 patients in Wales blocked from leaving hospital

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THE First Minister Eluned Morgan has been pressured on her government’s failure to clear hospital beds in Wales, leading to delays for people seeking urgent medical care.

According to a report from BBC Wales, there are currently 1,600 patients across Wales waiting to be discharged from hospital compared to England where there are currently 12,000.

However, when comparing population sizes, it’s revealed that Wales is performing worse than its closest neighbour, with 0.05% of the population of Wales stuck in hospital beds compared to 0.02% in England.

The Welsh Labour government have been criticised for their failure to clear out backlogs in the system,

The Liberal Democrats have now called on the Welsh Government to provide urgent social care funding to local authorities to help alleviate pressures on the NHS in Wales.

Speaking in the Siambr on Tuesday, The Leader of the Welsh Liberal Democrats Jane Dodds MS described how over twenty years of Welsh Labour government in Wales had let to a “desperate situation in our NHS, with services nearing breaking point.

Welsh Labours refusal to change their approach and fix a system clogged up by mismanagement is directly responsible for the current situation faced by thousands of patients.

Delays in discharging patients from hospitals are placing huge pressures on both staff and those awaiting care, but there is a way out of this mess and the answer lies in social care.

I have been told by numerous professionals working in healthcare that the first step towards fixing our NHS is made by providing local authorities with the funding to fix social care services within their respected areas.

By dedicating adequate investment into our social care services, we can make life easier for patients discharged from hospital while also lifting the strain on health services throughout Wales.”

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