Private messaging platforms exploited by criminals

MORE than 2,000 child sexual abuse image offences were recorded by police forces in Wales over the past year, according to Home Office data. The figures highlight the exploitation of private messaging platforms by criminals to share illegal material, prompting renewed calls for stronger regulations.

The NSPCC has urged the UK Government to take decisive action to protect children in private messaging environments. The charity, along with Barnardo’s and the Marie Collins Foundation, has written to Home Secretary Yvette Cooper and Science, Innovation, and Technology Secretary Peter Kyle, calling for Ofcom’s approach to private messaging to be strengthened.

Six offences recorded daily

The data shows that 2,194 child sexual abuse image crimes were recorded by Welsh police forces in 2023/24, equating to around six offences per day.

• Dyfed-Powys Police recorded 192 offences.
• South Wales Police recorded 964 offences.
• North Wales Police recorded 535 offences.
• Gwent Police recorded 503 offences.

A separate Freedom of Information request by the NSPCC revealed that, in cases where police documented the platform used by perpetrators, half (50%) of offences occurred on Snapchat. Meta platforms accounted for a quarter of cases, with 11% on Instagram, 7% on Facebook, and 6% on WhatsApp.

Call for stronger protections

In their letter to the Government, child protection charities expressed concerns over Ofcom’s Illegal Harms Code of Practice, published in December 2024. The charities argue that the code does not go far enough to protect children from the worst forms of abuse on private messaging services, despite the Online Safety Act aiming to address such risks.

Ofcom has stated that platforms are only required to remove illegal content where it is ‘technically feasible’. However, campaigners warn that this loophole allows some services to avoid implementing basic protections for children.

Police data suggests that private messaging platforms are involved in more child sexual abuse image crimes than any other type of online platform. Offenders exploit the secrecy of these services to target children and avoid detection.

The role of end-to-end encryption

The NSPCC is calling on the UK Government to push Ofcom to strengthen its codes of practice and ensure online safety regulations adequately tackle this issue. The charity also wants private messaging services, including those using end-to-end encryption, to introduce robust safeguards.

End-to-end encryption is a secure communication system where only the sender and recipient can access messages, preventing service providers from detecting illegal content. This, campaigners argue, creates a ‘safe haven’ for child abusers.

Childline reports rise in cases

Data from Childline provides further evidence of the dangers of private messaging platforms. Last year, the service delivered 903 counselling sessions to children experiencing blackmail or threats to expose or share sexual images online—a 7% increase compared to 2022/23.

One 13-year-old girl who sought help from Childline said: “I sent nude pics and videos to a stranger I met on Snapchat. I think he’s in his thirties. I don’t know what to do next. I told him I didn’t want to send him any more pictures and he started threatening me, telling me that he’ll post the pictures online. I’m feeling really angry with myself and lonely. I would like support from my friends, but I don’t want to talk to them about it as I’m worried about being judged.”

NSPCC chief executive’s warning

Chris Sherwood, NSPCC Chief Executive, said: “These offences cause tremendous harm and distress to children, with much of this illegal material being repeatedly shared and viewed online. It is an outrage that in 2025 we are still seeing a blatant disregard from tech companies to prevent this illegal content from proliferating on their sites.

“Having separate rules for private messaging services lets tech bosses off the hook from putting robust protections in place. This enables crimes to continue to flourish on their platforms even though we now have the Online Safety Act.”

He added: “The Government must set out how they will take a bold stand against abuse on private messaging services and hold tech companies accountable for keeping children safe, even if it requires changes to the platform’s design. There can be no excuse for inaction or delay.”