Health
Patients left in pain as dentists slam Welsh Government ‘spin’
NHS DENTISTRY in Wales is in crisis. The state of NHS dental care has been overshadowed by the broader collapse of NHS services in Wales, from spiraling waiting lists to patients being treated in hospital corridors.
This week, the British Dental Association (BDA) took a chainsaw to Welsh Government claims of an improving picture in NHS dentistry, accusing ministers of spreading half-truths and spin.
A SYSTEM IN DECLINE

NHS dentistry garners fewer headlines than delays in cancer treatment, GP shortages, and the overall deterioration of the Welsh NHS. Yet, of all these crises, the rapid collapse of dental services is among the most stark.
The Herald asked Hywel Dda University Health Board how many dental practices in Pembrokeshire had vacancies for NHS patients. The Health Board could not provide an answer. That means local patients in need of dental care must either ring around every dental practice listed on Hywel Dda’s website or rely on emergency services. Even for those accepted onto an NHS dental list, waiting times for treatment remain extensive.

Currently, more than 1.5 million people in Wales are unable to secure an NHS dentist, with many more facing months or even years of delays.
Sam Kurtz, MS for Carmarthen West and South Pembrokeshire, called the situation “one of the top issues” raised by his constituents.
“The system is failing,” Mr Kurtz said. “Patients are left in pain, dentists are overwhelmed, and public trust in NHS dentistry is eroding, all while the Welsh Labour Government sits back and watches this crisis unfold.”
LONG-TERM FAILURE TO ACT
As with many issues plaguing the Welsh NHS, the collapse of NHS dentistry was predictable—and avoidable.
As The Herald reported last week regarding GP shortages, dentists have been retiring at a foreseeable rate for years, with little or no effort made to replace them—especially those willing to take on NHS patients.
Over 10% of dentists have been leaving the profession annually since 2010-11, with 2024 marking the second-highest departure rate in over a decade. The overall number of dentists in Wales continues to decline, with around 20% nearing retirement.
In 2022, 93% of dental practices in Wales were not accepting new NHS patients, and 88% were refusing new child patients.
The impact of this failure to recruit and retain dentists is clear.
Large parts of rural Wales are now NHS dental deserts. The lack of access disproportionately affects children, older people, pregnant individuals, disabled people, those with additional learning needs, and lower-income families.
Despite repeated assurances from the Welsh Government about increasing NHS dental appointments and the supposed success of its dental contract, reports from Senedd committees and direct questioning in the Welsh Parliament reveal a chasm between ministerial claims and patients’ realities.
DENTISTS ACCUSE WELSH GOVERNMENT OF ‘BAD FAITH’

This week, the British Dental Association delivered a scathing assessment of the Welsh Government’s handling of NHS dentistry.
“For too long, the Welsh Government has offered spin, half-truths, or doublespeak on dentistry,” the BDA said.
In an open letter to Health Secretary Jeremy Miles, the BDA called for honesty, accusing the government of misrepresenting negotiations over the General Dental Service contract for 2024-25.
Mr Miles claimed the Welsh General Dental Practice Committee had refused further negotiations, but the BDA described this as “a spectacular act of bad faith.”
The association warned that the promised funding uplift for dental practices—backdated to April 2024—has yet to materialise, putting the financial sustainability of services at risk.
“This uplift means another real-terms pay cut for dentists and insufficient funds to cover running costs,” the BDA said. “It will not begin to meet the hike in employers’ National Insurance contributions coming in April.”
The BDA also criticised the Welsh Government’s misleading claims about investment and patient numbers.
“Ministers claim investment and patient numbers are breaking records. The reality is that investment in dentistry has stalled, and the number of patients seen each year remains 30% lower than in 2019. It is time our patients received the dental service they deserve—not empty promises and PR stunts like the so-called Dental Access Portal, which does nothing to create extra appointments out of thin air.”
‘GASLIGHTING’ WALES ON DENTISTRY

At the heart of the crisis is the deeply flawed NHS dental contract, which offers a fixed price for all NHS treatments. This financial model forces dentists to hand back contracts or operate at a loss. Complex procedures, which take time and resources, often leave dentists out of pocket, discouraging them from taking on NHS work.
Plaid Cymru’s Health and Social Care spokesperson, Mabon ap Gwynfor MS, did not mince words, accusing Labour of “gaslighting” the Welsh public over the scale of the crisis.
“The people of Wales experience this crisis daily—being forced to go private, travelling long distances, or, in extreme cases, pulling their own teeth. Meanwhile, dentists are burning out.
“Labour’s empty boast of 400,000 ‘extra’ appointments has rightly been called out as spin. NHS dentistry needs fundamental, systemic reform. The contract is simply not fit for purpose, and, like the entire primary care sector, it must be prioritised.”
The question now is whether the Welsh Government will listen—or whether patients will continue to suffer while ministers cling to their narrative.
Health
Fresh alarm over life expectancy in Wales as CMO warns of ‘prevention revolution’
WALES is living sicker for longer, the Chief Medical Officer has warned, as new figures show a worrying drop in the number of years people can expect to live in good health – with women hit hardest.
The findings, published today in Dr Joanne Absolom’s first annual report since taking over from Sir Frank Atherton, have prompted immediate calls for the next Welsh Government to overhaul its approach to public health after the 2026 Senedd election.
Dr Absolom says Wales must now move decisively away from a system that largely treats illness towards one that prevents people becoming ill in the first place. Her report warns that healthy life expectancy is falling across the country and highlights widening inequalities between communities.
Responding to the findings, Darren Hughes, Director of the Welsh NHS Confederation, said the message could not be clearer.
“NHS leaders in Wales welcome the report’s call for a prevention-first approach,” he said. “We have to move from simply treating illness to actively promoting wellbeing, and that means a proper cross-government strategy that tackles inequality and gives people the support to take control of their own health.”
He added that every pound spent on proven public health programmes delivers an average return of £14 – evidence, he said, that prevention “makes moral and financial sense” at a time when NHS budgets are under extreme pressure.
“It is deeply concerning to see healthy life expectancy falling, particularly for women,” he said. “Investment in prevention is vital if we are to make our health and care services sustainable.”
While health boards, councils and community groups are already working on preventative programmes, the Welsh NHS Confederation says Wales needs far greater ambition – and the NHS must be given the tools and flexibility to scale up what works.
The Chief Medical Officer’s report also raises serious concerns about NHS workforce shortages and urges significant investment in digital technology to improve productivity and patient outcomes.
Mr Hughes said all political parties should “take heed” as they prepare their manifestos for next year’s Senedd election.
“Those seeking to form the next Welsh Government have a clear blueprint here. We cannot keep doing the same things and expect different results. Prevention, workforce and digital transformation have to be top priorities.”
The Welsh NHS Confederation — which represents all seven health boards, the three NHS trusts, HEIW and Digital Health and Care Wales — has already outlined its detailed priorities in its own election document, Building the health and wellbeing of the nation.
With the Senedd election just over a year away, today’s report adds fresh, authoritative evidence that Wales needs a radical shift in how it approaches health if it is to secure a healthier future for all.
Health
Government orders clinical review amid sharp rise in mental health diagnoses
4.4 million working-age people now claiming sickness or incapacity benefit, up by 1.2 million since 2019, many because of a mental health condition
A CLINICAL review into how mental health conditions are diagnosed across the UK is expected to begin this week, following concerns within government over rapidly rising sickness-benefit claims linked to conditions such as autism, ADHD and anxiety.
Health Secretary Wes Streeting has commissioned leading clinical experts to examine whether ordinary emotional distress is being “over-pathologised” and to assess why the number of people receiving sickness and incapacity benefits has grown to 4.4 million – an increase of 1.2 million since 2019.
According to reports in The Times, ministers are particularly alarmed by the surge in the number of 16- to 34-year-olds now out of work because of long-term mental health conditions.
Streeting said he recognised “from personal experience how devastating it can be for people who face poor mental health, have ADHD or autism and can’t get a diagnosis or the right support,” but added that he had also heard from clinicians who say diagnoses are “sharply rising”.
“We must look at this through a strictly clinical lens to get an evidence-based understanding of what we know, what we don’t know, and what these patterns tell us about our mental health system, autism and ADHD services,” he told the newspaper. “That’s the only way we can ensure everyone gets timely access to accurate diagnosis and effective support.”
The review is expected to be chaired by Prof Peter Fonagy, a clinical psychologist at University College London specialising in child mental health, with Sir Simon Wessely, former president of the Royal College of Psychiatrists, acting as vice-chair.
Prof Fonagy said the panel would “examine the evidence with care – from research, from people with lived experience and from clinicians working at the frontline of mental health, autism and ADHD services – to understand, in a grounded way, what is driving rising demand.”
The move comes as the UK Government faces mounting pressure over the rising welfare bill. Ministers earlier this year pulled back from proposed changes to disability benefits, including those affecting people with mental health conditions, after opposition from Labour backbenchers.
Speaking on Monday, the Prime Minister said a fresh round of welfare reform was needed.
Keir Starmer said: “We’ve got to transform it; we also have to confront the reality that our welfare state is trapping people, not just in poverty, but out of work.”
Health
NHS Trust CEO ‘forced out’ after raising concerns — Welsh Govt denies wrongdoing
A CONSERVATIVE MS has pressed the Welsh Government for answers after the sudden departure of the Velindre University NHS Trust’s chief executive, amid media reports that he raised concerns about alleged governance failures within NHS Wales Shared Services.
During Health Questions in the Senedd today, James Evans MS asked Health Secretary Jeremy Miles to explain why former CEO David Donegan left his post after just a year. Reports circulating in recent weeks suggest Mr Donegan had raised issues relating to governance, and in some accounts, possible criminality. These claims have not been substantiated publicly.
Velindre’s own 2024/25 annual report notes that the Trust “escalated concerns to Audit Wales and Welsh Government about the current governance of Shared Services, which hadn’t been reviewed since 2012.” No details of the concerns have been published.
Welsh Government response
Jeremy Miles MS confirmed in the chamber that correspondence relating to the issues does exist, but said it would not be appropriate to release sensitive material while internal processes are ongoing. He did not comment on the circumstances of Mr Donegan’s departure, citing employment confidentiality rules which are standard across the NHS and public sector.
A Welsh Government spokesperson has previously said that they expect all NHS bodies to follow “proper governance and HR procedures,” and that they “do not comment on individual employment matters.”
Velindre NHS Trust position
Velindre has not publicly stated that Mr Donegan was removed because of whistleblowing activity. The Trust has described his departure simply as a “change in leadership” and says it continues to engage with Audit Wales and the Welsh Government on governance matters.
Opposition criticism
After the exchange, James Evans MS — the Welsh Conservative Shadow Cabinet Secretary for Health — criticised the Health Secretary’s “lack of transparency”.
He said:
“I am extremely disappointed with the Health Secretary’s refusal to provide clarity on the circumstances surrounding Mr Donegan’s departure, or to release the correspondence relating to governance concerns within Shared Services. The public must be able to trust that millions of pounds of NHS funds are being managed properly.”
Mr Evans said he will write to the First Minister and Cabinet Secretary formally requesting the publication of correspondence “in the interests of full accountability.”
Context: What is NHS Shared Services?
The NHS Wales Shared Services Partnership (NWSSP) manages national procurement, payroll, recruitment, estates services and other core functions for health boards and trusts. It sits within Velindre University NHS Trust but operates independently of its operational healthcare work. Governance arrangements for NWSSP were originally set a decade ago and are subject to periodic review by Audit Wales.
There is no evidence at present of wrongdoing by the Welsh Government or NWSSP, beyond the concerns referenced in Velindre’s annual report.
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