Connect with us
Advertisement
Advertisement

Health

Dental crisis deepens as MP reveals survey shock — Welsh Govt eyes sweeping changes

Published

on

Patients in Pembrokeshire left stranded without NHS dentists as new centralised ‘portal’ plan sparks concern

PEMBROKESHIRE MP Henry Tufnell has published the results of a major survey exposing the scale of the dentistry crisis in West Wales — with 88% of respondents saying they do not have an NHS dentist.

Henry Tufnell MP

Now, with the Welsh Government proposing sweeping reforms to NHS dental services, concerns are growing that continuity of care could worsen and families may be forced to attend separate dental practices under a new centralised system.

Mr Tufnell said the responses to his survey were “shocking” and pointed to a system “failing to meet the needs” of Pembrokeshire residents.

Survey findings at a glance:

88% of respondents do not have an NHS dentist

60% tried to register but were told no places were available

Over one-third have not seen any dentist at all

Most reported emergency-only care or temporary treatment

Families cited long travel distances, unaffordable costs, and health deterioration from delays

In some cases, residents described waiting up to 16 years for an appointment. One patient was diagnosed with jaw cancer after multiple emergency visits, and a parent reported paying over £2,000 privately for their son’s treatment.

Mr Tufnell has presented the findings to Hywel Dda University Health Board (HDUHB), which is responsible for managing local NHS dental contracts. He has pledged to work with the board and local dentists to push for urgent reform.

“Patients are suffering, and services are falling short,” Mr Tufnell said. “Our local dental professionals are doing their best, but they are trapped in a system that simply isn’t working.”

Centralised ‘Dental Portal’ proposed

The survey comes as the Welsh Government launches a public consultation on radical new proposals to tackle the growing backlog and access problems in NHS dentistry.

The plan would see all adult patients placed on a central waiting list, called the Dental Access Portal, and then assigned to any surgery within the health board area — not necessarily their local or regular dentist.

Under the new model:

Patients would only remain with a surgery while actively receiving treatment

Those with healthy teeth would be recalled for a check-up every 18–24 months

Children would remain with their initially assigned dentist

Some charges would increase (e.g. routine check-ups rising from £20 to £24.75), while others would drop (e.g. single crowns falling from £260 to £239.15)

Health Minister Jeremy Miles said the proposed changes aim to improve fairness and make NHS dentistry more attractive to providers. “When people need to see a dentist, they’ll be able to access one — that’s the critical thing,” he said.

BDA and dentists voice serious concerns

But the British Dental Association (BDA) and frontline dentists have warned that the proposals risk undermining continuity of care and could accelerate the move towards private dentistry.

Dr Lauren Harrhy, a dentist from Pontypool, said the system may become saturated: “There is a risk that practices will be overwhelmed with complex cases and won’t be able to return patients to the central system — blocking new access entirely.”

Others warned the changes could split families between surgeries and discourage patients from attending regularly, while offering no new funding to support the transition.

Dr Harj Singhrao, a dentist in Newbridge, said: “This could be devastating. If people are punished for looking after their teeth — and families are split across surgeries — it breaks trust and continuity.”

Voices from the public

Local voices speak out: ‘A total mess’

As Pembrokeshire MP Henry Tufnell released the results of his dentistry survey, social media erupted with hundreds of personal stories and strong opinions about the crisis — and what the Welsh Government plans to do about it.

Years without care, soaring bills

Emma Roach shared her struggle: “I haven’t seen a dentist in seven years… I’ve got bleeding gums, probably need fillings, and can’t afford even the check-up. I just paid £97 for new glasses — it’s a mess. I’m a vet nurse, single parent, and even my 12-year-old son doesn’t get free NHS dental care.”

MelJane Bainee added: “My daughter has always looked after her teeth. Now we’ve been told it could cost up to £5,000 to fix a dental issue — and we’re not getting any help.”

Others reported resorting to private schemes. “Paying £45 a month now because of the mess of my teeth not being able to access a dentist for so many years,” wrote Abigail Louise Evans.

Fury over government priorities

Abi Hallett criticised local spending priorities: “I think the money pledged for a footpath from Narberth to Haverfordwest… would be much better spent on providing some NHS dentistry.”

Another comment read: “On the day we find out Mark Drakeford is giving £36 million of Welsh taxpayers’ money to Starmer, we’re here without NHS dentists. Fund care in Wales first!”

Warnings over Welsh Government’s reforms

Kirsty Fisher didn’t hold back: “The new Welsh Government dental contract is the final nail in the coffin. They’re driving NHS dentists out by making the contract unworkable. Stop blaming the practices — it’s government policy doing this.”

Dan Chambers described the cycle many patients face: “Get registered, get seen once, place shuts down, repeat.”

Mary Dempsey added: “If you’re an NHS patient, they declare you fit after your check-up. They won’t do any preventative care, especially in the elderly.”

Mixed views on Henry Tufnell’s efforts

While some praised the MP for raising the issue, others questioned the impact.

“Does Henry live in cloud cuckoo land?” asked Ian Sturley.

Myles Lewis-McGinley wrote: “While I appreciate Henry’s efforts, this has happened under 26 years of Labour in Wales. These problems didn’t appear overnight.”

Kevin Lloyd asked the MP directly: “Do you use NHS dentistry yourself, or private? And how many people actually filled in this survey?”

Others were more sceptical of all political parties.

Mike Gideon Hodgson commented: “Reform aren’t going to make things better either — the whole political system needs reforming, not just the party.”

MP calls for local solution

Henry Tufnell told The Herald: “This isn’t just about waiting lists or contracts — it’s about people’s lives. The heartbreaking stories in my survey make one thing clear: reform must be grounded in patient care and local accountability, not bureaucracy.”

The public consultation on the new proposals remains open until Wednesday, 19 June.

Health

Fresh alarm over life expectancy in Wales as CMO warns of ‘prevention revolution’

Published

on

WALES is living sicker for longer, the Chief Medical Officer has warned, as new figures show a worrying drop in the number of years people can expect to live in good health – with women hit hardest.

The findings, published today in Dr Joanne Absolom’s first annual report since taking over from Sir Frank Atherton, have prompted immediate calls for the next Welsh Government to overhaul its approach to public health after the 2026 Senedd election.

Dr Absolom says Wales must now move decisively away from a system that largely treats illness towards one that prevents people becoming ill in the first place. Her report warns that healthy life expectancy is falling across the country and highlights widening inequalities between communities.

Responding to the findings, Darren Hughes, Director of the Welsh NHS Confederation, said the message could not be clearer.

“NHS leaders in Wales welcome the report’s call for a prevention-first approach,” he said. “We have to move from simply treating illness to actively promoting wellbeing, and that means a proper cross-government strategy that tackles inequality and gives people the support to take control of their own health.”

He added that every pound spent on proven public health programmes delivers an average return of £14 – evidence, he said, that prevention “makes moral and financial sense” at a time when NHS budgets are under extreme pressure.

“It is deeply concerning to see healthy life expectancy falling, particularly for women,” he said. “Investment in prevention is vital if we are to make our health and care services sustainable.”

While health boards, councils and community groups are already working on preventative programmes, the Welsh NHS Confederation says Wales needs far greater ambition – and the NHS must be given the tools and flexibility to scale up what works.

The Chief Medical Officer’s report also raises serious concerns about NHS workforce shortages and urges significant investment in digital technology to improve productivity and patient outcomes.

Mr Hughes said all political parties should “take heed” as they prepare their manifestos for next year’s Senedd election.

“Those seeking to form the next Welsh Government have a clear blueprint here. We cannot keep doing the same things and expect different results. Prevention, workforce and digital transformation have to be top priorities.”

The Welsh NHS Confederation — which represents all seven health boards, the three NHS trusts, HEIW and Digital Health and Care Wales — has already outlined its detailed priorities in its own election document, Building the health and wellbeing of the nation.

With the Senedd election just over a year away, today’s report adds fresh, authoritative evidence that Wales needs a radical shift in how it approaches health if it is to secure a healthier future for all.

Continue Reading

Health

Government orders clinical review amid sharp rise in mental health diagnoses

Published

on

4.4 million working-age people now claiming sickness or incapacity benefit, up by 1.2 million since 2019, many because of a mental health condition

A CLINICAL review into how mental health conditions are diagnosed across the UK is expected to begin this week, following concerns within government over rapidly rising sickness-benefit claims linked to conditions such as autism, ADHD and anxiety.

Health Secretary Wes Streeting has commissioned leading clinical experts to examine whether ordinary emotional distress is being “over-pathologised” and to assess why the number of people receiving sickness and incapacity benefits has grown to 4.4 million – an increase of 1.2 million since 2019.

According to reports in The Times, ministers are particularly alarmed by the surge in the number of 16- to 34-year-olds now out of work because of long-term mental health conditions.

Streeting said he recognised “from personal experience how devastating it can be for people who face poor mental health, have ADHD or autism and can’t get a diagnosis or the right support,” but added that he had also heard from clinicians who say diagnoses are “sharply rising”.

“We must look at this through a strictly clinical lens to get an evidence-based understanding of what we know, what we don’t know, and what these patterns tell us about our mental health system, autism and ADHD services,” he told the newspaper. “That’s the only way we can ensure everyone gets timely access to accurate diagnosis and effective support.”

The review is expected to be chaired by Prof Peter Fonagy, a clinical psychologist at University College London specialising in child mental health, with Sir Simon Wessely, former president of the Royal College of Psychiatrists, acting as vice-chair.

Prof Fonagy said the panel would “examine the evidence with care – from research, from people with lived experience and from clinicians working at the frontline of mental health, autism and ADHD services – to understand, in a grounded way, what is driving rising demand.”

The move comes as the UK Government faces mounting pressure over the rising welfare bill. Ministers earlier this year pulled back from proposed changes to disability benefits, including those affecting people with mental health conditions, after opposition from Labour backbenchers.

Speaking on Monday, the Prime Minister said a fresh round of welfare reform was needed.

Keir Starmer said: “We’ve got to transform it; we also have to confront the reality that our welfare state is trapping people, not just in poverty, but out of work.”

Continue Reading

Health

NHS Trust CEO ‘forced out’ after raising concerns — Welsh Govt denies wrongdoing

Published

on

A CONSERVATIVE MS has pressed the Welsh Government for answers after the sudden departure of the Velindre University NHS Trust’s chief executive, amid media reports that he raised concerns about alleged governance failures within NHS Wales Shared Services.

During Health Questions in the Senedd today, James Evans MS asked Health Secretary Jeremy Miles to explain why former CEO David Donegan left his post after just a year. Reports circulating in recent weeks suggest Mr Donegan had raised issues relating to governance, and in some accounts, possible criminality. These claims have not been substantiated publicly.

Velindre’s own 2024/25 annual report notes that the Trust “escalated concerns to Audit Wales and Welsh Government about the current governance of Shared Services, which hadn’t been reviewed since 2012.” No details of the concerns have been published.

Welsh Government response

Jeremy Miles MS confirmed in the chamber that correspondence relating to the issues does exist, but said it would not be appropriate to release sensitive material while internal processes are ongoing. He did not comment on the circumstances of Mr Donegan’s departure, citing employment confidentiality rules which are standard across the NHS and public sector.

A Welsh Government spokesperson has previously said that they expect all NHS bodies to follow “proper governance and HR procedures,” and that they “do not comment on individual employment matters.”

Velindre NHS Trust position

Velindre has not publicly stated that Mr Donegan was removed because of whistleblowing activity. The Trust has described his departure simply as a “change in leadership” and says it continues to engage with Audit Wales and the Welsh Government on governance matters.

Opposition criticism

After the exchange, James Evans MS — the Welsh Conservative Shadow Cabinet Secretary for Health — criticised the Health Secretary’s “lack of transparency”.

He said:

“I am extremely disappointed with the Health Secretary’s refusal to provide clarity on the circumstances surrounding Mr Donegan’s departure, or to release the correspondence relating to governance concerns within Shared Services. The public must be able to trust that millions of pounds of NHS funds are being managed properly.”

Mr Evans said he will write to the First Minister and Cabinet Secretary formally requesting the publication of correspondence “in the interests of full accountability.”

Context: What is NHS Shared Services?

The NHS Wales Shared Services Partnership (NWSSP) manages national procurement, payroll, recruitment, estates services and other core functions for health boards and trusts. It sits within Velindre University NHS Trust but operates independently of its operational healthcare work. Governance arrangements for NWSSP were originally set a decade ago and are subject to periodic review by Audit Wales.

There is no evidence at present of wrongdoing by the Welsh Government or NWSSP, beyond the concerns referenced in Velindre’s annual report.

Continue Reading

Business2 hours ago

First wind turbine components arrive as LNG project moves ahead

THE FIRST ship carrying major components for Dragon LNG’s new onshore wind turbines docked at Pembroke Port yesterday afternoon, marking...

Crime8 hours ago

Mother admits “terrible idea” to let new partner change her baby’s nappies alone

Court hears from timid mother who was barely audible in the witness box who said she carried out no checks...

Business1 day ago

Welsh Govt shifts stance on business rates after pressure from S4C and Herald

Ministers release unexpected statement 48 hours after widespread concern highlighted in Welsh media THE WELSH GOVERNMENT has announced a new...

Crime1 day ago

Pembroke rape investigation dropped – one suspect now facing deportation

DYFED-POWYS POLICE have closed an investigation into an alleged rape and false imprisonment in Pembroke after deciding to take no...

News1 day ago

Baby C trial: Mother breaks down in tears in the witness box

She tells jury Christopher Phillips repeatedly offered to babysit her seven-week-old son alone in weeks before life-changing injuries were discovered...

Crime2 days ago

Defendant denies using Sudocrem-covered finger to assault two-month-old baby

In dramatic day-long cross-examination, Christopher Phillips repeatedly denies sexual penetration, as prosecution alleges escalating anal attacks ended in catastrophic injury...

Business2 days ago

New Milford Haven pilot vessel successfully launched in the Netherlands

THE PORT OF MILFORD HAVEN’S new pilot vessel has reached a major milestone after being launched in the Netherlands, where...

Crime2 days ago

Plaques unveiled in Haverfordwest to honour HIV charity pioneer Terry Higgins

Two blue plaques mark the birthplace of the man whose death led to creation of Terrence Higgins Trust THE LIFE...

Crime2 days ago

Defendant denies causing injuries to two-month-old baby

Christopher Phillips explains “rattle” incident during questioning CHRISTOPHER PHILLIPS, the 28-year-old man accused of sexually assaulting and causing serious physical...

Crime2 days ago

Pembrokeshire haven master admits endangering life after speedboat collision

He drove motor boat at excessive speed into a teenage kayaker A PEMBROKESHIRE haven master has admitted endangering life after...

Popular This Week